Good afternoon,
Thank you for your review.
I am sorry to hear that you are unhappy with the delivery you have experienced for this order.
We do entrust our contracted couriers to deliver parcels in a safe and timely manner.
I have investigated your account, and I can see from the tracking on this order that the parcel was marked as delivered 2 days after the day of despatch. We do advise delivery can take 2-3 working days from the day of despatch with the delivery option you have chosen on this order.
Please be assured that I have passed your comments on as feedback to be better improve our services where possible in the future.
If we can be of any further assistance, please do not hesitate to contact us.
Kind Regards,
Suzie Hopkins.