Merchant Logo

Recenze společnosti Safestore Ltd

Hodnoceno
Výjimečná

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Služba
4.8
/5

5

4

3

2

1

1,936

212

18

17

34

2,217

hodnocení za poslední rok

Zobrazení všech 28,043 recenzí
ME
Mr Bashir Elashahab
2 hours ago
Datum nákupu: 16/07/2025
Co říká Mr Bashir Elashahab o Safestore Ltd:
Very bad service...I was shown a storge place as a sample and on the day I brought my goods i was given a completely different place in size and capacity... so I cancelled and asked for my deposit...

Přečíst vše
DE
Desmond
Borehamwood
2 hours ago
Datum nákupu: 16/07/2025
Co říká Desmond o Safestore Ltd:
Great Service from SafeStore
I enquired, received all information promptly, moved in and have now been there a short while and have found the experience and the staff, every pleasant,
Důvěryhodný zákazník
2 hours ago
Datum nákupu: 18/07/2025
Amazing service, many thanks.
Důvěryhodný zákazník
3 hours ago
Datum nákupu: 16/07/2025
Fantastic service
I’ve had nothing but fantastic service and tremendous flexibility. I want to mention Ulrick especially as he has been so incredibly helpful
JB
Jacqueline Barry
3 hours ago
Datum nákupu: 17/07/2025
Důvěryhodný zákazník
3 hours ago
Datum nákupu: 16/07/2025
Last minute storage
Seamless transaction from arrival through to renting a unit. Not the most flexible in terms of price (they know that people rent beyond the two month special price AND that they will forget the one...

Přečíst vše
LI
Livia
Mitcham
4 hours ago
Datum nákupu: 18/07/2025
Co říká Livia o Safestore Ltd:
10/10 thanks Charlie and Ian
The staff were very friendly, helpful and accommodating! Great communication as well. Such good quality for a fair and honest price.
SE
Sebastian
Finchley
5 hours ago
Datum nákupu: 18/07/2025
Co říká Sebastian o Safestore Ltd:
Great Value
I think it's one of the Best Customer services I have received they are priced reasonably they have everything you need for a business and use the storage for that purpose you can send your...

Přečíst vše
Důvěryhodný zákazník
6 hours ago
Datum nákupu: 16/07/2025
Excellent service
Great service and advice from the first phone call. At the safe store the same lady on reception made sure I had everything I required she had such a lovely manner I felt at ease. Everything went...

Přečíst vše
Důvěryhodný zákazník
2 days ago
Datum nákupu: 07/07/2025
Good storage facility but poor customer service
Facility was good and my belongings were kept safely and returned without damage. However please be careful with the contracts you sign and the price that the agents claim that you only have to pay....

Přečíst vše
Merchant Logo
Emily Cooke
Safestore Ltd
1 day ago
Hi. Thanks for taking the time to share your feedback. I was concerned to see your comments so have spoken to the store and have listened to the call recordings. I can confirm that you paid exactly the amount that was originally quoted to you. The contracts we produce show the cost on a 4 weekly period which is why this can look higher however you only paid for the days you used which was at exactly the same amount agreed over the phone. I'm sorry if you felt this wasn't made clear. Emily @ Safestore
Důvěryhodný zákazník
1 day ago
Hi Emily, yes, you are correct in that I was eventually offered my original quote back and that was what I paid, which I mentioned in my review. I am also aware of the 4-weekly charge and the difference in the amount I paid. However, my issue is that I was only allowed to go through with my first contract only after they made some calls. Initially, staff handed me a completely different contract to the one I had signed and was adamant that they couldn’t do anything about the one I signed. This interaction happened in-person so you may have not been able to review it. I have no issue with this anymore as it’s resolved and in the past, but I just wanted to be clear on what happened that day and let potential customers know of my experience. Thank you.
O Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Přečíst vše
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Proč věřit recenzím Feefo?

O Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.