Merchant Logo

Recenze společnosti Safestore Ltd

Hodnoceno
Výjimečná

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Služba
4.8
/5

5

4

3

2

1

1,934

212

18

17

34

2,215

hodnocení za poslední rok

Zobrazení všech 28,034 recenzí
Důvěryhodný zákazník
2 days ago
Datum nákupu: 07/07/2025
Good storage facility but poor customer service
Facility was good and my belongings were kept safely and returned without damage. However please be careful with the contracts you sign and the price that the agents claim that you only have to pay....

Přečíst vše
Merchant Logo
Emily Cooke
Safestore Ltd
22 hours ago
Hi. Thanks for taking the time to share your feedback. I was concerned to see your comments so have spoken to the store and have listened to the call recordings. I can confirm that you paid exactly the amount that was originally quoted to you. The contracts we produce show the cost on a 4 weekly period which is why this can look higher however you only paid for the days you used which was at exactly the same amount agreed over the phone. I'm sorry if you felt this wasn't made clear. Emily @ Safestore
Důvěryhodný zákazník
16 hours ago
Hi Emily, yes, you are correct in that I was eventually offered my original quote back and that was what I paid, which I mentioned in my review. I am also aware of the 4-weekly charge and the difference in the amount I paid. However, my issue is that I was only allowed to go through with my first contract only after they made some calls. Initially, staff handed me a completely different contract to the one I had signed and was adamant that they couldn’t do anything about the one I signed. This interaction happened in-person so you may have not been able to review it. I have no issue with this anymore as it’s resolved and in the past, but I just wanted to be clear on what happened that day and let potential customers know of my experience. Thank you.
Důvěryhodný zákazník
17 hours ago
Datum nákupu: 15/07/2025
Wonderful service
All staff members that I have interacted with have been incredibly pleasant and accommodating and they explain everything clearly. The unit is easy to use, clean and all facilities to help with the...

Přečíst vše
MD
Miss Siehi Sabine Djakpa
21 hours ago
Datum nákupu: 15/07/2025
Co říká Miss Siehi Sabine Djakpa o Safestore Ltd:
75
The service was amazing , good people l had the refund really quick Thank you à appreciate that a lot .
Důvěryhodný zákazník
1 day ago
Datum nákupu: 14/07/2025
Merchant Logo
Emily Cooke
Safestore Ltd
23 hours ago
Thanks for your 5* rating on Safestore Exeter. Emily @ Safestore
MM
Ms Sandra Munday
1 day ago
Datum nákupu: 16/07/2025
Důvěryhodný zákazník
1 day ago
Datum nákupu: 16/07/2025
Důvěryhodný zákazník
1 day ago
Datum nákupu: 14/07/2025
Great storage
Hit and miss with communication unfortunately.
DL
Digital Fashion Framework Ltd
1 day ago
Datum nákupu: 14/07/2025
MC
Mr Juan Carlos
LONDON
2 days ago
Datum nákupu: 13/07/2025
Co říká Mr Juan Carlos o Safestore Ltd:
Be genuine, be different, be great
Costumer Service is fine but there's short hours or just office hours to relocate a lot stuff. I thought that if we've the app tho open and close, why not extend the hours 8 pm?. Sunday close at 4...

Přečíst vše
RM
Ralph Maxwell
Edinburgh
2 days ago
Datum nákupu: 15/07/2025
Co říká Ralph Maxwell o Safestore Ltd:
Local, quick, easy.
O Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Přečíst vše
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Proč věřit recenzím Feefo?

O Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.