Overall quality of the items, the genuine price and reduction along with the quick service is excellent. It's easy to navigate their site and you get an automatic e mail of order received, and more...
Great service. Great choice of goods. Competitive prices. Speedy delivery. Kept updated throughout.
Recenze produktu
0
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Důvěryhodný zákazník
1 day ago
Datum nákupu: 18/06/2025
The personal where very knowledgeable about the items we inquired about and delivery was on time
Recenze produktu
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Důvěryhodný zákazník
2 days ago
Datum nákupu: 17/06/2025
Rubbish don’t offer a free return service
Customer Service
Philip Morris & Son
1 day ago
Thank you for your feedback.
I am sorry to hear you are unhappy that we do not offer a free returns service. Unfortunately when placing the order with us our returns policy is outlined in the terms and conditions, which you have accepted. You are more than welcome to return your product back to us if it is unsuitable at your own cost.
If we can be of any further assistance then please contact us again.
Kind Regards,
Customer Service Team
Důvěryhodný zákazník
1 day ago
Yes it’s disappointing you don’t offer a free returns service. I won’t shop with you again because of it - maybe you need to look at it.
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service.
Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service.
Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.