Yes, we had a fantastic holiday. The food in the restaurant was of a good standard. The kids club was well run and organised, although we did feel the care in the mini club for our 2 year old could...
Everything - food, accommodation, services, facilities - was to a good standard, which of course made it an excellent holiday. The childcare staff in particular were trustworthy and kind.
There was nothing about our holiday at Paleros Beach that we didn't like. It was our first holiday of this kind and it was brilliant. Highlights were the waterskiing and the amazing food. Our room...
There are a few things I would look at ? The Sunbeds were extremely uncomfortable, they need cushions ? I complained to the manager , who didn’t seem that interested, but did arrange for the old...
I have been on Mark Warner holidays before and will go again. They have never failed to deliver in all respects. This time I took a friend who said they would only come when I said they were not...
I had a heart attack so was not able to go but, instead transferred the holiday to my son and daughter in law. I gather the sailing equipment was poor and the beach closed every day for a couple of...
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Gordon Spence
Mark Warner
17 days ago
I'm so sorry you were unable to travel and hope you are now making a full recovery from your recent health scare - what a horrible thing to happen and, just when you probably needed a holiday most, you couldn't travel.
Having seen your comments, the resort team remember your family: they were seen around the resort and never mentioned anything at all about being unhappy - they also didn't complete or hand in a feedback form. It's such a shame they didn't speak to our lovely resort team during the week as this means we were never given any opportunity to explain things or put right anything negative that was on their mind.
The waterfront was Indeed closed for lunch in the middle of the day so that our team could get a well-earned break but, as we progress into the summer and peak high season weeks, we will remain open all day. Your son signed up for the "rise and row" session and your daughter in law joined an "intro to windsurfing" session and I hope they enjoyed these very much, they're great fun and our guests always love them. In regards to the sailing kit, we have lots of kit on the beach: 20 single handers and 4 double handers plus 3 catamarans for guests to us, plus plenty more besides for windsurfing, SUP, etc.
The verbal and questionnaire feedback for the food and everything else for that matter has been excellent so far this season so I'm satisfied that the holidays we are providing at Paleros are well in line with our website promises which makes your very poor rating all the more disappointing and somewhat surprising given that your family always seemed so happy out and about in resort. With best wishes, Gordon Spence, Head of Customer Services
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.
