Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

MM

MRS JANE MILLER

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS JANE MILLER o Hobbs:

Fabulous spring coat, light weight, bright spring colour and fits big so take a size down - after kickdown that's just Great! Customer service efficient and friendly.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Size down, not skinny, bubblegum pink

Colour not as shown - more of a bubblegum pink Large on waist and loose on leg, disappointed as they are described as skinny which they definitely aren’t. So had to return

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenze produktu

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on your Pavilion Chinos, I am very sorry to hear that the colour of your Chinos was not as they had initially been shown to be, I can assure you that we always do our best to provide the most accurate garment imagery and description, I hope you have since received a full reimbursement for this along with finding a perfect replacement pair that suits your needs. Kind regards,

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Beautiful new coat!

Prompt delivery, beautiful packaging and easy returns process (which I did not need!)

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Clothes arrived promptly, were well packaged and fitted perfectly. Looking forward to having the opportunity to wear them.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

ML

MRS JENNIFER LEWIS

4 years ago

Datum nákupu: 29/03/2021

Co říká MRS JENNIFER LEWIS o Hobbs:

Yes they are very professional and the clothes are to die for. I will definitely be buying more

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 27/03/2021

Good service & lovely items

Good service, quick delivery, lovely items. Paid the smaller delivery cost but still relatively quick do was impressed

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 28/12/2019

Hobbs is great

Excellent service and a lovely website

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 26/03/2020

Aimee Top

Ordered by phone as had problems ordering online. Very helpful and friendly customer service.

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 09/04/2020

Always happy with purchases from Hobbs

Recenze produktu

0

Důvěryhodný zákazník

5 years ago

Datum nákupu: 05/04/2020

Ich habe das Paket bis heute nicht erhalten und auch auf eine E-Mail-Anfrage keine Antwort erhalten.

Charlotte Wilson

Hobbs

5 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. Please do contact us with your order number and we will look into this right away.Kind regards,

Recenze produktu

0

Recenze společnosti Hobbs

SYLVIE DBLE FACE COATVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuFab spring coat. Just what we need post lockdown- fits big so went size down. Just the morale booster I needed.

PAVILION CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuNot as described or pictured

SASKIA TRENCHVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuGorgeous colour, fits true to size

HACKNESS WOOL JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuBeautifully made jacket. Packaged well and arrived promptly.

LAURA BLOUSEVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuVery nice material and the fit is excellent.

AIMEE TOPVíce recenzí pro tento výrobek (92)Prohlédnout si stránku výrobku

FLO BALLERINAVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI always get the same size and have quite a few if these shoes mainly in leather or suede. These were fabric and felt tighter so have needed to stretch them a bit. Still love them and they match...Přečíst vše

MAEVE BUTTON NECK TOPVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuReally lovely. Stylish, comfortable, fits well. Nice with the button fastening open or closed. Will get worn a lot and my favourite colour.

MILLIE DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuEasy to wear dress. Can’t fault it for this price!

AIMEE PRINTED TOPVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuThis is the 2nd Aimee top I've bought. Now have blue/ivory and black/white animal print. Very flattering fit. Would love to see this top in more graphic prints in strong, bold colours.

PRIOR BALLERINAVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuShoes are always first class

ELOISE TOPVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuProdukt nie erhalten, auf Nachfrage keine Antwort

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?