Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

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MRS TRACY TALLANT

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS TRACY TALLANT o Hobbs:

Beautiful Blouse

Great service from HObbs. Very quick delivery. Lovely well fitting blouse. Would recommend.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MW

MRS ZEINEB WAIN

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS ZEINEB WAIN o Hobbs:

Very disappointed,the order took a fortnight to arrive. It seems that Hermes mislaid it and the box containing the garments was completely battered, I did send a picture to Hobbs’ customers service....

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Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service experience you have received, I am very sorry to hear that your parcels delivery was later than initially expected as this is far from the standard of service we strive to provide, I have of course raised this with the courier partner in question to ensure that this delivery is investigated with the depot to ensure further preventative measures are investigated. Kind regards,

Recenze produktu

0

MW

MRS ANGELA WRIGHT

Cumbria

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS ANGELA WRIGHT o Hobbs:

Delighted with dress, nice design and material! Many compliments!

Hobbs is always my first port of call if I want something special! Would always recommend, the clothes recommend themselves, as always admired!

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MN

MRS EILEEN NICHOL

Clarkston, Glasgow

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS EILEEN NICHOL o Hobbs:

I love, love Hobbs

Hobbs clothing is exceptional quality. Items arrive well packaged. You are always kept up to date where your parcel is. I love Hobbs clothes and am a VIP customer. My local Hobbs opens on 26...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Good service. Order received within a few days. Will definitely order again

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 07/04/2021

Very efficient

I didn’t expect to receive my order the next day but l did and was very impressed.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Excellent Trainers

The service was good the courier DX was one I wasn't familiar with the delivery was good but I was given a time span of between 8:00am till 6:00pm I would rather have been given a more specific time...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 26/03/2021

Disappointed to realise the duty taxes were as high as they were.

Duties made this a super expensive piece on clothing which I probably would not have bought had I known.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is these charges were not what you expected, and I will pass this onto the relative people to investigate to make sure there are improvements that can be put in place in future. Kind regards,

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MM

MRS EMMA MCKENDRICK

Ireland

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS EMMA MCKENDRICK o Hobbs:

Very disappointed to be hit with €117 bill to have my purchases delivered

Very disappointed to be faced with €117 bill to have the purchases delivered to Ireland. Hobbs have outlets in Ireland so need to review how they supply goods to the Irish market.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Hobbs satisfaction

I regularly buy from Hobbs I store, so know what size I need. Over the past year I have purchased online and have been delighted with the speed of service and delivery.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

ESSIE BLOUSEVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful material, lovely colour and pattern and great fit. Would recommend.

CHARLOTTE TEEVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuBeautiful V neck,fits perfectly will go with many things.

EVA PUFF SLEEVE TEEVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuPerfect fit and style,lovely shade of blue.

LINEN TONI CULOTTEVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuBecause of the poor packaging I had to iron them before trying them on.they are beautifully cut and fit perfectly (would have rated them 5* had they arrived in a wearable state)

MARLENA WIDE LEG CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

LINEN ROSEMARY TOPVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuPerfect fit, very stylish.should have been packed with more care.

ADALINE DRESSVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuGood length, I am 5'4" and dress comes mid calf! Love the material as stretch follows contours of body, very flattering!

LINEN LYDIA DRESSVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuThe dress is stunning. It’s made of linen and a lovely design. I know my sizing with Hobbs and shop online with confidence.

AMELIE COTTON T-SHIRTVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuUnfortunately I returned this top, it was a bit small for me. The fabric was really nice

ANNIE SLIM TROUSERVíce recenzí pro tento výrobek (39)Prohlédnout si stránku výrobkuGreat fitting trousers. Already have them in navy

DELLA MIDI DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuThe dress is beautiful and fits very well and l love it.

FREDA TRAINERVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobkuThis is the first time I have purchased Hobbs trainers and I can say the quality is excellent, exactly the same as their shoes. I can't wait to wear them they will look good with different outfits...Přečíst vše

VANESSA SWEATERVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuThis jumper is quite fitted but lightweight, ideal for a cool summer day.

LOGAN SPARKLE SWEATERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuThis is quite festive looking, but I'll keep it as I love the colour.

CAMILLA SWEATERVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuI have several jumpers with this style of neckline. I bought this jumper as I like the texture and detail.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?