Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

Too big

Lovely shoes but at least a size too Big. Returned them but still waiting for a refund. May order a smaller size

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on your purchase, I am happy to hear you found your shoes lovely even though they were unfortunately a size too big, I can confirm that your refund has been processed for you and I hope you will be in touch shopping with us again! Kind regards,

Recenze produktu

0

MB

MRS ALISON BIGGERSTAFF

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS ALISON BIGGERSTAFF o Hobbs:

Good service.delivery & refund good.Costs didnt fit

Good delivery & refund

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

0

MM

MRS KAREN MOORE

Adelaide Australia

4 years ago

Datum nákupu: 01/04/2021

Co říká MRS KAREN MOORE o Hobbs:

The item I was interested in was discounted on the UK site but not the Australian - a bit cheeky. I feel you’re taking advantage of the different seasons. I only discovered this by accident when I...

Přečíst vše

Jake C

Hobbs

4 years ago

Hi there and thanks for taking the time to leave us feedback! I can confirm at this time that our current discounts can vary dependant on country as some of these pricing structures are based on local availability, local interest and the cost of delivery to said location. Kind regards,

Recenze produktu

0

MG

MRS ELIZABETH GALLAGHER

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS ELIZABETH GALLAGHER o Hobbs:

Very good service but unfortunately far too expensive to order online to uk Paid additional €48 duty before delivery

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

Recenze produktu

0

MM

MRS LINDA MELVILLE

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS LINDA MELVILLE o Hobbs:

Summer in style

Order arrived within time promised. Well packaged. Colour and fabric exactly as described. Beautiful quality and fit.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Poor quality

Quick to deliver

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.Kind regards.

Recenze produktu

0

MC

MRS JENNIFER CAMPBELL

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS JENNIFER CAMPBELL o Hobbs:

All three dresses were lovely

Pleased with the dress I have purchased and look forward to wearing it to a forth coming wedding. Ordered three dresses, one of which was not the item I ordered, I do hope this does not happen often.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Quality from start to finish

Great quality clothes. Good fit. Easy to order. Delivered on time.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Excellent quality and service

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Great fit and quality. Timeless essential classic pieces. Well done Hobbs!

Great service, quick delivery

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

KAYLEY FLATVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely quality. Nice leather and excellent still. Would have loved these if they had fit

CAMELLIA COATVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuDidn't like the colour. Poor fitting coat

MANDY COATVíce recenzí pro tento výrobek (27)Prohlédnout si stránku výrobkuPoor fit. Lovely colour. Lining also beautiful

MANDY COATVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuPoor fit lovely colour & lining.

PETITE HARLIE DRESSVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThis dress is lovely and very flattering. The quality is very good and the weight of the fabric is decent for a winter dress.

KALI SANDALVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuLovely sandals very happy

ISOBEL DRESSVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

AMY COURTVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuFor the money I expected a high quality product but was disappointed with the shoe the suede appeared split at the seam when I first took them out of the box? So sent them back.

PETITE GIA JEANVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuNice jeans fit really well

PETITE CARLY DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely dress and fits perfectly. I look forward to wearing to a forth coming wedding.

PETITE CARLY DRESSVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuLovely dress, though colour not right for me.

PETITE CARLY DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuDisappointed with this dress as it was not the one I ordered. It did look ok on, though not sure on the colour.

JULES PLEAT NECK TOPVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat colour. Fits well. Brightens any outfit - casual or smart

LINEN FINLEY TOPVíce recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkuGood fit. Good quality. Versatile- will get a lot of wear out of it.

LULU FLORAL MIDI DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely dress. Matched my expectations. Missing a belt or a better cinch at the waist?

PIXIE COTTON T SHIRTVíce recenzí pro tento výrobek (112)Prohlédnout si stránku výrobkuGood quality. Lovely top !

EVA PUFF SLEEVE TEEVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuCan’t go wrong with stripes. Lovely fit and really like the sleeve length. Will buy the plain white too.

MARIAM JACKETVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuVery pleased with the denim jacket in lovely creamy white colour-will go with everything in my wardrobe.

GIA SCULPTING JEANVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuFantastic fit, very comfortable and they last forever. Will definitely buy on other colours.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?