Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

MD

MRS FLORINA DINSOREAN

4 years ago

Datum nákupu: 04/04/2021

Co říká MRS FLORINA DINSOREAN o Hobbs:

The first dress I ordered was washed, smelled badly as perfume. I had to return and order another one. Luckily the new one is lovely and looks great on me. Make me feel pretty 😍

Panashe C

Hobbs

4 years ago

Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your dress arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 08/04/2021

Super quick delivery

Super quick and efficient service.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

RU

Ruth

Norwick

4 years ago

Datum nákupu: 05/04/2021

Co říká Ruth o Hobbs:

Efficient service with a fair delivery charge.

Excellent. The delivery service is also much improved and the new pricing structure suits me much better

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Very happy overall

Easy to order online, jumper arrived quickly well packaged and pleased with quality and style

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

0

MA

MS AILISH ATKINSON

4 years ago

Datum nákupu: 06/04/2021

Co říká MS AILISH ATKINSON o Hobbs:

I am in Ireland and no mention that I will be charged extra because of Brexit. You need to let customers outside of the UK aware of this. Also scarlet isn't the colour of the item I bought. Wrong...

Přečíst vše

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

0

DA

DAWN

Kent

4 years ago

Datum nákupu: 08/04/2021

Co říká DAWN o Hobbs:

Disappointed!

Super fast delivery, what more could you ask?

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 05/04/2021

Satisfied customer

Prompt delivery. Well packaged using recyclable materials. Pleased with items purchased. Will use again.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Excellent service

Hobbs service is always prompt and efficient and this was no exception. Good comms too.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Summer Hat

Service was excellent and delivery was very prompt. O

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Perfect

Not using your company before did wonder what the service would be like All I can say is that it was just excellent quick, announced when the goods would arrive, which you did and on the times you...

Přečíst vše

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

DELILAH WRAP DRESSVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuThis is a lovely dress. The colours are great and the dress is very comfortable. Love it.

SUMMER DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuCorect price for this dress.

FLO BALLERINAVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGorgeous shoes. Beautiful quality. So pleased with these. They will look lovely with jeans and with smarter outfits.

NON-MEDICAL FACE MASKSVíce recenzí pro tento výrobek (29)Prohlédnout si stránku výrobkuHave several of these, lovely fit & attractive fabrics but do not stand up well to a hot wash.

STRIPE PIXIE TEEVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuvery pretty, good quality but a snug fit.

JAMIE COTTON T SHIRTVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely quality, nice relaxed fit.A go-with-anything tee.

JULIE ESPADRILLEVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

ORLA SANDALVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuI had been looking for red sandals for ages but sadly these were not for me. The straps were too thick both in width and height (the straps seem to have been stuffed) and very close together. The...Přečíst vše

CAMILLA SWEATERVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobku

PETITE ELIZE JACKETVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuA beautiful, lightweight jacket which is very flattering. The petite fits perfectly and looks pretty with various dresses for summer occasions.

PETITE ELIZE JACKETVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuAnother beautiful jacket - neat and elegant. I decided to keep the Ivory because it goes with more of my dresses so I shall send back the Midnight.

ISLA HATVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuHat fits lovely and have decided to keep my purchase but I do not think the quality is normal for Hobbs. Very flimsy, rather out of shape when it arrived. Definitely not worth the price. I was lucky...Přečíst vše

FLO BALLERINAVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuQuality and shoe size perfect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?