Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 68,225 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 08/04/2021

Really efficient service and returns process. Prompt refund for lovely Carly dress that was good quality, but sadly too long.

Recenze produktu

MRS CANDY REMMINGTON

4 years ago

Datum nákupu: 10/04/2021

Co říká MRS CANDY REMMINGTON o Hobbs:

Boots fantastic, disappointed with the packaging as they were a gift, box badly damaged. Excellent customer service follow up, new box sent within two days.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/04/2021

Yet to receive dress

I ordered the dress on the 10th April and have yet to receive it . I have had 3 live chats over the last few days and have not been able to secure a refund . DHL have the parcel , no one seems to...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

Delivery Ok

Delivery service was quite swift with progress updates.

Makayla Sher

Hobbs

3 years ago

Hello there Thank you for your feedback. I am pleased to hear that your order arrived with you so swiftly. I hope the items that were ordered were a perfect match for you and you now get to enjoy having lovely new items in your warodobe. Kind regards,

Recenze produktu

Jake C

Hobbs

4 years ago

Hello there, Thank you for taking the time to leave us feedback on your Blouse, I am very sorry to hear that this item was not of the material you had initially hoped, I have passed this onto our website and garment team so that we can review this to ensure we are providing the best imagery for this garment as we can. I hope you have received your refund since and been able to find a much more suitable blouse. Kind regards

MRS YVONNE HARPER

4 years ago

Datum nákupu: 04/04/2021

Co říká MRS YVONNE HARPER o Hobbs:

Very disappointed

Get a better delivery company who don't deliver not only to the wrong address , but into bushes . When the the delivery company has delivered to a bush outside the wrong address, don't ask me to...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Efficient and quick

Very prompt service.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/03/2021

Good service

Hobbs service is good nicely packed and free returns which is what everyone needs especially giving the postage label as I have no printer ... thank you HOBBS

Recenze produktu

MRS ELIZABETH PAINE

4 years ago

Datum nákupu: 09/04/2021

Co říká MRS ELIZABETH PAINE o Hobbs:

Perfect purchase

Gorgeous jacket, amazing price, arrived really quickly. Perfect for my daughter’s wedding

Jake C

Hobbs

4 years ago

Hi there, Thank you so much for taking the time to leave us feedback, I am so happy to hear that your jacket was received so swiftly, for a great price and that you found it Gorgeous. I hope this proves to be an amazing addition to your wardrobe and wedding outfit. Kind regards,

Recenze produktu

MS ALISON HELLER

Melbourne, Australia

4 years ago

Datum nákupu: 08/03/2021

Co říká MS ALISON HELLER o Hobbs:

Online shopping is so easy

I love shopping at Hobbs and whenever I visit London it's one of the first stores I go to. I live in Australia and have now twice bought online - it's been so easy. Website easy to navigate and my...

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Jake C

Hobbs

4 years ago

Hello there, Thanks for getting in touch and taking the time to leave us feedback on your ordering experience. I am so glad to hear you were able to place your order so easily and I hope you will continue to have such a lovely shopping experience with us. Kind regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Excellent online service .Beautifully packed .Arrived on time .Returning goods easy and refund quick .Reordered in smaller size and arrived in 3days as requested

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on the service you've received, I'm so happy to hear that not only was the shopping experience so easy and enjoyable but that your garments arrived on time, even being returned and reordered quickly and efficiently as well. I can assure you this is nothing short of the service we strive to provide and I hope you will continue to impressed with our shopping experience in the future! Kind regards,

Recenze produktu

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O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

CARLY DRESSVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuLovely pattern and good quality. Too long.

NICOLE BUCKLE BOOTVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuPerfect quality and fit as always.

BRIGITTE BLOUSEVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuReluctantly returned as the material was predominantly fine t-shirt material which was not clear in the website photos. The colour and fit were lovely and it looked smart but it really felt more...Přečíst vše

KEIRA SLINGBACKVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuHave had to order twice to receive a perfect product. I was sent a very marked pair of shoes.

REGINA DRESSVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuA beautiful silk dress, very well styled and flattering. Alas, the lockdown pounds mean I have to return it. Please, Hobbs, do more silk dresses as many of us prefer natural fabrics especially for...Přečíst vše

LINEN LYDIA DRESSVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuNice dress just not for me not a. If fan of linen it wrinkles to much for my liking

CAMELLIA COATVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuLove it ! Love the colour it’s perfect for spring summer I always like a good coat it means your dressed

TILDA COATVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobkuVery disappointed in this Tilda coat it was a poor fit .. I have bought other tilda coats in the past and 10 is perfect on me ... this was like a very small 8, so tight everywhere! Sadly had to...Přečíst vše

ELIZE JACKETVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuLovely colour, good quality fabric, beautiful shape, sale price!!

PENNY SWEATERVíce recenzí pro tento výrobek (51)Prohlédnout si stránku výrobkuLove it - great jumper for work or on the weekend

ELSIE SWEATERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLove it - great jumper for work or on the weekend

MARIA SWEATERVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove it - great jumper for work or on the weekend

OLIVIA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuBeautiful quality dress .perfect for my daughters wedding .Love the detail on the shoulders and waist . Lovely bright colours .

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?