Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

MM

MRS FIONA MURPHY

4 years ago

Datum nákupu: 08/04/2021

Co říká MRS FIONA MURPHY o Hobbs:

Easy ordering and lovely dresses. Very easy to return as well as sadly some of the styles didn’t suit me.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

Good quality trousers

Arrived on time. Adequately packaged

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MB

MRS P BURTON

4 years ago

Datum nákupu: 08/04/2021

Co říká MRS P BURTON o Hobbs:

Great shoes & excellent trousers which fitted well. More petite fit please,

My order arrived promptly and was well packed

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

LY

Lynzi

Devon

4 years ago

Datum nákupu: 08/04/2021

Co říká Lynzi o Hobbs:

Service good as always

Service is always good My favourite label Goods always arrive via our Hermes courier at the time given

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Disappointed!

If they say something is available then it should be. And if it’s not available don’t wait until a week after v the b order to say it’s not available!

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 07/04/2021

Poor customer relations

Items had sold out on my order, I had paid for it and had been refunded yet no one had informed me of this. Poor customer relations. An email would have been sufficient to advise me of what had...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

First class customer service

I visited the Winchester branch to return a gorgeous red dress I ordered online as it wasn't the right size. The lady in store was extremely helpful and offered refund straight away. We had a nice...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 08/04/2021

Excellent

Excellent service. Beautifully packaged. Good quality products.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Good service

The online service was ok did take a little longer than I expected, unfortunately the items I ordered were not suitable so I returned them to the shop in TunbridgeWells and I have to say the service...

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Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

Great Service

Great service, quick delivery. Item as described good quality and beautifully packaged

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

CARLY DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely colours and well made. Sadly had to return it as the style didn’t suit me.

BAYVIEW MIDI DRESSVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuUnfortunately the style didn’t suit me. Good weight of material which hangs nicely.

ADALINE DRESSVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuLove this dress as it is more flattering on than I expected. Like the fact that it can be dressed up by wearing a belt and some other accessories if you want to.

NORA SKIRTVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuQuality material and very nicely made skirt. In a skirt of this style I am sometimes a 14 but this was quite a generous 14 and it was too big so I had to return it.

LINEN NICOLE CROP TRSRVíce recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkuReally like the trousers but a size 10 is quite tight around hips and waist while the 12 I could fit half dozen cream cakes in. Have settled for the 10 although usual size is a 12.

PETITE SUM GAEL TRSVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely fabric & fit. More petite sized trousers please Hobbs

MARA TRAINERVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuThey are a great style and so soft. I love them! They will go with lots of outfits.k

MARYAM SCARFVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuLovely! Beautiful colour, fabric excellent Just the thing to keep sun off the back of my neck in high summer

PRIYA SWEATERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuSorry but I didn't think the detail at the cuffs was very attractive

MINA DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI ordered a jacket to accompany this.

YVETTE COTTON SWEATERVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuToo big. Returned to store

MOLLY CHINOVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuFar too big and an odd shape

JORDAN SKIRTVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuIt was sold out and I was not informed

DREW KNITTED DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGorgeous dress but not the right size. I have swapped it to a different one, which is a perfect fit!

CORINA COATVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuBeautiful colour. Lovely fit. Very flattering.

***** BOW TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGorgeous colour. Lovely fit.

GAYLE TOPVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuTo small and did not like the colour

MOLLIE TRAINERVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuThe trainers were to big and the top to small and I did not like the colour

SYLVIE DBLE FACE COATVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuStunning coat, lots of compliments wearing this. Brightens up the day.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?