Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 67,952 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 17/04/2021

Very nice jacket

Quick and easy to order, arrived in 2days, very happy with my purchase, the denim jacket was good quality and fit and a nice off white rather than the usual brilliant white

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. We hope to see you soon!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/04/2021

Very efficient service, beautiful clothes, well packaged on arrival. I love shopping with Hobbs.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you enjoy shopping with us, and thank you for being such a loyal and valued customer! Have a lovely day!

Recenze produktu

MRS ROSALIND DE CRESPIGNY

London

4 years ago

Datum nákupu: 18/04/2021

Co říká MRS ROSALIND DE CRESPIGNY o Hobbs:

Appalling

I have never received the Hollie Leather Trainers that I ordered So as far as I am concerned their service is very made

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Lovely sweater, arrived very promptly, packaged with care and attention.

Lovely sweater, arrived very promptly. Packaged with care and attention, and great updates for delivery time. Thank you Hobbs.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear your sweater arrived quickly and that you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

MRS JANE HALL

4 years ago

Datum nákupu: 17/04/2021

Co říká MRS JANE HALL o Hobbs:

Super efficient

Super efficient service. Items received quickly & refunded in less than a week for returns. The return process is very easy.

Emily Edwards

Hobbs

3 years ago

Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service. We try to make the returns process as easy as possible for our customers.

Recenze produktu

MRS RITA GOLDSMITH

Belfast

4 years ago

Datum nákupu: 18/04/2021

Co říká MRS RITA GOLDSMITH o Hobbs:

Efficient & pleasing as ever

As ever I am very pleased with the prompt delivery & I love my tunic dress. Thank you

Connie Haughton

Hobbs

3 years ago

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/04/2021

Had spoken to Alexandria before I shopped she couldn’t have been more helpful, on arrival she was brilliant, so helpful and caring nothing was to much trouble for her. I came away feeling very...

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Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found Alexandria helpful and had a great experience! I'm also glad that our Dorchester store was able to assist you with the flaw on the jacket. This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 11/04/2021

Smart dress and jacket

Very slow delivery even checked account online to see if any updates. just said dispatched - it would be helpful to have more emails to showing tracking as I felt it was lost in transit.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

MS MARGARET ANSLEY

4 years ago

Datum nákupu: 20/03/2021

Co říká MS MARGARET ANSLEY o Hobbs:

TERRIBLE! Incomplete order and no customer service

I have only received HALF my order (which was made online in March) and that took four weeks to arrive. I have tried to contact Hobbs 'Customer Service' three times by email (I live in NZ), asking...

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Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/04/2021

Too much plastic packaging

It was unclear which day the order would be delivered. I ordered at the weekend on next working day delivery- assumed from the website that it would be delivered on the Tuesday, but it arrived on the...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Neobdržel/a jste pozvánku k recenzi?

O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Zobrazit všechna média (115)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

MARIAM JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

KATIE BUTTON BACK TOPVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely top. Vibrant colour, flattering fit, sizing just right. I love the button detail on the back and the sleeve length. Delighted with my purchase.

SUKEY SLIM JEANSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuFantastic jeans, great colour, flattering fit. Sizing is small. My usual size was too tight, but the next size fitted perfectly. Very pleased with my purchase. Just what I was looking for.

HOLLIE TRAINERVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkunever received this order

CARLA SWEATERVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely soft stylish sweater. Nice crop length. Great fit and super colour, great with ecru/ white jeans for these cool spring evenings.

LEONA DRESSVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuBeautiful dress, fitted well. Unfortunately I did return it as I felt it was too smart for me & I would have nowhere to wear it!

ANNA ESPADRILLE COURTVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally comfortable shoes, would definitely recommend.

CINDY DRESSVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuI loved my dress & I will wear it with pleasure. Thank you.

MATILDA SCARFVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuPerfect Just what was needed for the evening

CARLY DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuFitted well, looks lovely.

ELIZE JACKETVíce recenzí pro tento výrobek (48)Prohlédnout si stránku výrobkuLovely jacket Only disappointment was the flaw in it

NALA DRESSVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuSmart navy shift dress with the colour banding near to armhole. As the material has some give it fits well over the bust and skims hips nicely. I find it hard to purchase shift dresses anywhere,...Přečíst vše

SADIE KNEE BOOTVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobku

LAURA BLOUSEVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuVery large for a size 14.

MARIAM JACKETVíce recenzí pro tento výrobek (45)Prohlédnout si stránku výrobkuTrue to size , though shoulders were a bit wide for my narrow frame.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?