Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 67,757 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Lovely jacket which goes perfectly with the Carly dress I bought last year.

Arrived promptly and received details of delivery date, then 1 hour time span for delivery

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm thrilled that you love the jacket and that the delivery was prompt. I bet the jacket looks amazing with the Carly dress! I hope you enjoy wearing it. Kind regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 19/04/2021

Extremely happy to continue to shop at Hobbs

The customer services provided by Hobbs,Ringwood was first class.The sweater that was being changed was identified in another location by an extremely diligent member of staff and was delivered at...

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Connie Haughton

Hobbs

3 years ago

Hello there!Thank you for taking the time to give us your feedback. Great news that you found the exchange process and delivery quck and easy! Enjoy the rest of your day.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

Or a company like Hobbs their customer service is not great and you wait 11 days to get your order

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Happy Australian Customer

I’m a regular client, visiting Hobbs when I’m in UK, mostly on line from Australia. Consistently high quality well made, elegant clothing. Extraordinarily fast delivery to Aust (4 days from order),...

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Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 28/03/2021

Not cashmere as advertised. Very disappointing

I bought these sweaters because they were advertised as Cashmere jumpers. When they arrived they didn't feel like cashmere and I checked the label. They were 10% cashmere and the rest wool. I...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed your new garment. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 17/04/2021

Order cancelled with no notification from Hobbs. Another order was “lost” for a week at the couriers warehouse. Very disappointed in recent service

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

Beautiful dress but lack of communication from Hobbs

A good service but I did have to contact customer services several times to find out where my parcel was as I paid for premium service which should have taken 3 working days and my parcel took 2...

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Emily Edwards

Hobbs

3 years ago

Hello there. Thank you for your feedback. I am sorry to hear that you are not satisfied with your service. We will be sure to take note of this problem for future references.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/04/2021

Disappointed with service

Really disappointed, shoes came in separate parcel which were fine then days later at the weekend I got a text from Hermes with a message saying they had a parcel I had to pay them postage for or...

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Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

I alwayslook on the Hobbs website first when buying clothes

Great service and lovely clothes. I’m a fan!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Wonderful!

Hobbs provide an excellent service, I am so pleased with my purchases. The clothes are so well-made and reasonably priced for the quality. Super stuff!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

FRIDA JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuExcellent fit and lovely jacket. Perfect match for a Hobbs dress I bought previously.On offer and excellent value.

LYDIA WOOL SWEATERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely jumper and a great fit

LYDIA WOOL SWEATERVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuWell fitting stylish jumper

JOANNA SWEATERVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuColour true to on line image; cashmere good quality, design lovely

AUDREY SWEATERVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuNice design and colour but not cashmere as advertised

PHILIPPA WOOL SWEATERVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuNice design and colour - not cashmere as advertised so disappointing

LINEN BLEND NESSA JKTVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuArrived creased and unwearable

LINA DRESSVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuOrder was cancelled twice then went missing at couriers warehouse for one week!

BEATRIX DRESSVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuA beautiful dress. Fits well and lovely material. Quite heavy material which hangs well

EMMA WEDGE COURTVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobku

MARIAM JACKETVíce recenzí pro tento výrobek (45)Prohlédnout si stránku výrobkuGood fit and it looks great

MARA TOPVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuI love the cut and the blush colour is very nice too.

DELILAH WRAP DRESSVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?