Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 67,811 recenzí

MRS VIRIGINA CANDY

4 years ago

Datum nákupu: 19/04/2021

Co říká MRS VIRIGINA CANDY o Hobbs:

Excellent service and a lovely dress

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and I'm also glad you love your new dress - I bet it looks amazing! Take care and stay safe.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/04/2021

Never received order- so not sure what I’m supposed to review.

Not sure why you’re asking me to review an order that I have yet to receive.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards

Recenze produktu

MRS LINDA CLARKSON

4 years ago

Datum nákupu: 17/04/2021

Co říká MRS LINDA CLARKSON o Hobbs:

The clothes arrived well packaged and within the time scale agreed.

Sarah Hocking

Hobbs

3 years ago

Hello Linda, Thank you for taking the time to provide us with your great feedback. I am pleased to hear your recent shopping experience was positive one and that your clothes arrived well packaged and on time. We do try our very best to deliver great products with excellent service. We do have some promotions coming up online do keep an eye on our website for more information!Many thanks Sarah

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/04/2021

Poor service - no communication.

The ordering process was simple. However once the order was made no further communication was received from Hobbs. 3 separate deliveries, only contact was from delivery company on day of delivery. ...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback. We are sorry for any inconvenience or confusion caused by the split dispatch of your order. Unfortunately, sometimes we have to source ordered items from stores for customer orders. We will be passing your feedback onto the appropriate department to be taken into consideration. Kind regards,

Recenze produktu

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your Cindy dress. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you are able to receive a swift refund and have find an alternative item. Kind regards.

Carol

Sydney

4 years ago

Datum nákupu: 15/04/2021

Co říká Carol o Hobbs:

Always Excellent

Always excellent. Images online are clear with accurate colours. Hobbs sizes are true and delivery is quick.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you enjoy shopping with us. We hope to see you soon!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/04/2021

Excellent quality

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you are pleased with our quality of service. We hope to see you soon.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 17/04/2021

...........

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. We hope to see you soon.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/04/2021

Order not received

I am yet to receive my order or nay update on the purchase since dispatch over a week ago. Therefore unable to review the actual product

Emma Blandford

Hobbs

4 years ago

MRS KAY BENDALL

4 years ago

Datum nákupu: 11/04/2021

Co říká MRS KAY BENDALL o Hobbs:

Great top at a great price in the sale.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you. Kind regards,

Recenze produktu

MISS CATHERINE MAGEE

4 years ago

Datum nákupu: 13/04/2021

Co říká MISS CATHERINE MAGEE o Hobbs:

Disappointed

Purchased dress at 20% discount £135 but label marked down with a red pen at £99. When I contacted customer service they wouldn’t honour the lower price. Wry poor that a dress is advertised at £163...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Zobrazit všechna média (115)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

PETITE CARLA DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuPerfect fit and nice material

PETITE CARLA DRESSVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuLovely dress and a perfect fit

MOLLIE TRAINERVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuCan’t review something I have yet to receive!

MOLLY CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuIt is always more difficult to shop online and I may are made different decisions if shopping in person. Overall happy with nee clothes.

KATIA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuFlattering cut. Attractive sleeves.

ALEXIA JACKETVíce recenzí pro tento výrobek (25)Prohlédnout si stránku výrobkuThis neutral jacket will be able to be worn with many existing wardrobe items. The sleeves are a little tight.

EDEN TEA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGood fit and detail. Good sleeves. Slightly long for me but overall will be a good addition to my wardrobe for the summer.

DARCY TIPPED COATIGANVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLooks smart,usual Hobbs quality.

CINDY DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuDress did not fit. I felt it was a bit shapeless.

FREDA TRAINERVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobkuLove them, they look smart. They are more lightweight than I imagined. I have not worn them yet but delighted with them so far.

CARRIE BOLEROVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuI have this bolero in several colours. It’s so handy to pop over summer dresses or tops for a little warmth or to dress things up. Love this pink!

PETITE SASKIA TRENCHVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

SASKIA TRENCHVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

DAISY TOPVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

CLEO DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuDress marked at £99 with a red pen but sold at £135. Clearly not new stock despite Hobbs marketing this.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?