Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 67,766 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/04/2021

Order not received

I am yet to receive my order or nay update on the purchase since dispatch over a week ago. Therefore unable to review the actual product

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

MRS KAY BENDALL

4 years ago

Datum nákupu: 11/04/2021

Co říká MRS KAY BENDALL o Hobbs:

Great top at a great price in the sale.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you. Kind regards,

Recenze produktu

MISS CATHERINE MAGEE

4 years ago

Datum nákupu: 13/04/2021

Co říká MISS CATHERINE MAGEE o Hobbs:

Disappointed

Purchased dress at 20% discount £135 but label marked down with a red pen at £99. When I contacted customer service they wouldn’t honour the lower price. Wry poor that a dress is advertised at £163...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/04/2021

Excellent service

Excellent service.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. Stay safe. We hope to see you soon!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/04/2021

Fabulous white belt

Purchase the Abbie white belt to go with the Nadine dress. Absolutely love it! Very comfortable to wear and lovely soft leather.

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service and your new Abbie Belt. Kind Regards,

Recenze produktu

MRS DAPHNE LAINE

4 years ago

Datum nákupu: 17/04/2021

Co říká MRS DAPHNE LAINE o Hobbs:

Bromley shop

I was hoping to get more attention in a very empty shop where the staff seemed to prefer to talk together. It was nice to be offered to put chosen clothes in a changing room.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are sorry to hear of your disappointment with the service you have received in store. I can assure you this is not how we want our customers to feel when they are in store. We will be passing this onto the area manager to be looked into for the future. Kind regards,

Recenze produktu

MRS KAY ALLEN

4 years ago

Datum nákupu: 15/04/2021

Co říká MRS KAY ALLEN o Hobbs:

Just like the photos!

Ordering & delivery was exactly as stated. My blouse arrived well wrapped/packaged & was exactly like the photo.

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service and products. Kind Regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/04/2021

Very helpful and considerate.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/04/2021

Probably coming in slightly on the large size.

Good quality dress, exactly as shown on the Hobbs web site. Great fit, probably coming in slightly larger than usual Hobbs 14.

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service and quality of your new garment. Kind Regards,

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 19/04/2021

Am disappointed as not normal for Hobbs

My order was cancelled as dispatch said goods were faulty.I had to reorder but the 20% discount was ended.Had to pay full £89 for another skirt plus delivery so I am £16 out of pocket for something...

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Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Zobrazit všechna média (115)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

DAISY TOPVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

CLEO DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuDress marked at £99 with a red pen but sold at £135. Clearly not new stock despite Hobbs marketing this.

BRIDGETTE DRESSVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuPerfect fit. Gorgeous fabric.

NEW LULA TROUSERVíce recenzí pro tento výrobek (28)Prohlédnout si stránku výrobkuAbsolutely stunning and very comfy.

LEILA TROUSERVíce recenzí pro tento výrobek (34)Prohlédnout si stránku výrobkuThis makes me. A little curvier thatn I would.like. this would work better i believe on slimmer thighs

LULA TROUSERVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuVery flattering, love the length

NINA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely details, fit along the arms was not quite right and waiting for smaller size.

ANOUSHKA BLOUSEVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuThe colour us lovely very vibrant. The sizing I would put at a 13 if there was such a size or a small size 14. Which was fine for me, as I can be either between both sizes, but as a wrap top bear...Přečíst vše

VESPA ESPADRILLEVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuLovely quality and style.

MOIRA DRESSVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuLovely quality dress, exactly as shown on the web site. Comes in slightly larger than usual size 14

MELINA SKIRTVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuSkirt is excellent fit,Fabric is good.Colour mix lovely.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?