Merchant Logo

Recenze společnosti The Cumberland

Hodnoceno
Výjimečná

Kinder Banking - It's In Our Nature

Služba
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

1,997

189

20

12

16

2,234

hodnocení za poslední rok

Zobrazení všech 11,863 recenzí
Důvěryhodný zákazník
1 hour ago
Datum nákupu: 16/06/2025
Amazing experience
Lynsey has been helping us get our mortgage for our first home, she was super patient and explained everything so well to ensure we understood. I couldn’t thank Lynsey enough for her help, she really...

Přečíst vše
0
Sdílet
Důvěryhodný zákazník
1 hour ago
Datum nákupu: 13/06/2025
A very good service
The whole process of opening a fixed rate is a was handled very efficiently. The lady at the Lancaster branch was very clear about the information which was needed and explained details of the isa...

Přečíst vše
0
Sdílet
Důvěryhodný zákazník
9 hours ago
Datum nákupu: 13/06/2025
Excellent service
Great service, everything explained thoroughly and easy to understand.
0
Sdílet
Důvěryhodný zákazník
10 hours ago
Datum nákupu: 13/06/2025
Very helpful
Emma was very helpful and informative in setting up Isas and bonds for my wife and myself i
0
Sdílet
Důvěryhodný zákazník
12 hours ago
Datum nákupu: 13/06/2025
Very helpful both in branch and over the phone
0
Sdílet
MH
Mr Hall
Workington
23 hours ago
Datum nákupu: 13/06/2025
Co říká Mr Hall o The Cumberland:
Professional and courteous.
0
Sdílet
MJ
Mrs Jackson
Kendal
1 day ago
Datum nákupu: 13/06/2025
Co říká Mrs Jackson o The Cumberland:
Polite & professional
Very explanatory… in layman’s terms so I understood, very polite & professional got to the point and made me feel at ease it’s a big decision dealing with you finances.
Merchant Logo
SimonaB
The Cumberland
1 day ago
Thank you for leaving such a positive review, Mrs Jackson, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Sdílet
Důvěryhodný zákazník
1 day ago
Datum nákupu: 13/06/2025
Telephone adviser.
My telephone adviser was on time, understanding and efficient, and explained everything I needed to know about my investment.
Merchant Logo
SimonaB
The Cumberland
1 day ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Sdílet
Důvěryhodný zákazník
2 days ago
Datum nákupu: 12/06/2025
Fast efficient friendly very helpful
Merchant Logo
SusanD
The Cumberland
1 day ago
thank you for leaving such a positive review Mr Threlkeld, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Sdílet
Důvěryhodný zákazník
2 days ago
Datum nákupu: 03/06/2025
Able to discuss my needs with a real human being .
Merchant Logo
Emma
The Cumberland
10 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Sdílet
O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
Přečíst vše
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Proč věřit recenzím Feefo?

O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.