Recenze společnosti cardfactory

Thank you for your wonderful feedback, we really appreciate you taking the time to write us a lovely review. Please shout about us to all your friends! We are so happy to hear you are so please with your personalised gifts from Card Factory. We look forward to giving you more excellent service soon!

Thank you for you feedback. I am sorry for what has happened here, this is not our usual level of service. We have passed on your feedback to our warehouse to ensure quality checks are done effectively, so this does not happen again.

I am sorry for the inconvenience caused by this, I can see you have been refunded in full for this order. I have also emailed you a discount code as a goodwill gesture . We hope you use this with your next order and we can provide a better experience and level of service to you. 

Thank you for you feedback. I am very sorry for your problems you have encounter with this order, this is not our usual level of service. Unfortunately we do not have a system in place to duplicate personalized cards and just change the name, but we are looking at implementing this. I am sorry we were unable to provide this service for you.

I cannot see any communication from yourself, in regards to this order on our system. We do recommend you contact us directly if you have issues with your order so we can get these resolved as soon as possible for you. On this occasion i have refunded you for the card that arrived bent. 

I can see the other cards you ordered, the small size was selected, which is why they were smaller than anticipated. Due to the confusion i have refunded you on the items as well.

I hope this does not stop you from wanting to order with us in the future, so we an provide you with a better experience and level of service next time. 

Thank you for your feedback, I'm really sorry that you were unhappy with your product, we haven't been contacted about this so were not aware that there was an issue with it until now.

I have emailed you directly to look into this and arrange a replacement for you.

Really sorry for any inconvenience

Thank you for your wonderful feedback, we really appreciate you taking the time to write us a lovely review. Please shout about us to all your friends! We are so happy to hear you are so please with your personalised gifts from Card Factory. We look forward to giving you more excellent service soon!