I ordered a helmet in early April 2025 from this website, which showed it was in stock with a 2–5 day delivery time. A week later, with no delivery or update, I contacted them and was told the helmet...
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Ib Ravn-Aagaard
Amira Equi Ltd
8 days ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Recenze produktu
Ib Ravn-Aagaard
Amira Equi Ltd
8 days ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Shipping took weeks and when I contacted customer service, I didn't get any reply
Ib Ravn-Aagaard
Amira Equi Ltd
6 days ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
Recenze produktu
Ib Ravn-Aagaard
Amira Equi Ltd
6 days ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
I did have to return the boot through no fault of its own I have a very wide foot with bunions. Customer service made it very simple they said just put them back in the box and mail them back...
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Důvěryhodný zákazník
3 months ago
Datum nákupu: 10/03/2025
Good delivery great availability
Recenze produktu
0
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Důvěryhodný zákazník
3 months ago
Datum nákupu: 07/03/2025
Great service very friendly when I call to ask for information and emailed me back to keep me updated on my order
First time using this company definitely not the last speedy delivery very impressed. Was a bit concerned as didn’t receive a despatch email with est date of delivery but my parcel just turned up a...
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
