Feefo - the power of verified reviews

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Over 6,000 brands already benefit from our invitation-only model of review collections, which ensures only confirmed customers are asked to leave a review and guarantees genuine feedback, free from fakes.Fill out your details below to book a demo today and one of our friendly experts will be in touch to show you what Feefo can do for your business.

Book a demo with an expert today

Take your business to the next level with Feefo’s invite-only reviews platform. We only publish reviews from confirmed customers, keeping you free from fakes and providing genuine insight from real customer experiences. 

Increase sales and boost conversion rates 

Reach new audiences and drive traffic to your site 

Improve brand reputation and grow customer confidence 

Why Feefo? 

Book a demo with Feefo

If you want a demo of how Feefo could work for you, or discuss our solutions and opportunities further, get in touch and one of our friendly team will be happy to answer any queries.

Want to find out more about Feefo?

Why Feefo is the review platform for you

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When you’ve got an important choice to make, getting the right advice is vital. We’ve got millions of real customer reviews that deliver business insights that help you make the right decision – for you. 

Collect reviews by invitation from confirmed customers 

Listen and learn from high-quality feedback 

Access insights to help you make the right decisions 

Behind every right decision is a reliable review 

Take your business to the next level with Feefo’s world-leading real customer reviews. Our invite-only platform ensures that only confirmed customers are asked to leave a review, freeing you from fakes and providing genuine insight from confirmed customer experiences.

How Feefo can help you

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Over 6,000 brands already benefit from our model of review collections, which guarantees genuine feedback by only inviting confirmed customers to leave reviews. This keeps you free from fakes, offering feedback that’s full of valuable insight from your customers. From a speedy answer to a more detailed reply, send feedback requests with ease and gather valuable data with each reply.

Collect reviews by inviting your customers, free from fakes 

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Show your customers you care by responding to reviews with ease. Filter your data in an instant and personalise your replies to enhance the customer experience. Engage directly with your audience to strengthen relationships, improve sales and establish your business as a trusted brand.

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Start turning your feedback into actionable insights that can help your business make smarter, data-driven decisions. Our solutions can help you track actions from feedback, identify key trends quickly and understand consumer motivations.

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At Feefo, we build lasting relationships with companies around the world who choose us to help translate customer feedback into actionable insight. Join over 6,000 brands from household names to local heroes that already benefit from our reliable, customer-focused insight.

Transform your business with real customer reviews 

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Why Feefo

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Our solutions support your business needs. From straightforward review collection and ratings display to powerful business insight – we’re here to help.

Want to find out more about Feefo? 

Reviews your way

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Product

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Collect customer feedback

From a speedy answer to a more detailed reply, send review requests with ease, build consumer trust and gather valuable data.

Collect reviews

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Display and promote

Our invitation-only review approach gives you high-quality genuine customer feedback and powerful insight. Showcase reviews on your website with our range of display tools and build consumer belief to help grow your business.

Display reviews

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Respond to reviews

Let customers know you’re listening and care about what they tell you. Replying effectively to review feedback improves brand loyalty, strengthens customer relationships, and boosts sales performance. 

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Insights

We help you filter reviews and access feedback fast, to discover the information you need. Spot trends, group data quickly, and identify consumer motivations with our easy-to-use suite of tools. 

Source business insights

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Brand Reputation

Feefo’s blend of AI and human moderation protects you against fake, offensive, or inaccurate reviews. Our invite-only review model strengthens buyer confidence and allows you to make decisions based on genuine customer data.

Safeguard your brand reputation

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Product Customisations

Stand out from the crowd with flexible feedback solutions. From creating a community to highlighting your sustainability credentials and more, our solutions add value to your business with minimal effort.

Customize your solution

Get to know our features a little better

At Feefo, we’re proud to work with thousands of clients worldwide, from local services to global enterprises. Whichever you are, we’ve got everything you need to help you grow your business. 

Are you trying to better understand what makes your customers tick? Our advanced analytics can make you feel like a data analytics pro, giving you more time to focus on improving your customer experience, increasing online conversions and growing your business. 

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Get in touch

Advanced analytics

Analyze your insights like a pro

Showcase your ratings and reviews across your key social channels. Adding fresh user-generated content in the form of reviews and ratings boosts customer engagement, increases trust, and drives higher conversions. 

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Social sharing

Build trust in your social media

Reach your customers rapidly when they’ve bought from you. SMS distribution allows you to send out your review invitations via text message. This quick and convenient method of sending review invitations increases response rates, so you get more reviews.  

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SMS distribution

Collect reviews via text message

Get a complete picture of how customers experience your business. Review scheduling lets you decide when in the buying journey you want to send a review invitation. You can pick multiple review collection schedules, tailor your review collection journey by audience, and more. 

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Feedback request manager

Send reviews your way

Learn more about your customers with Feefo Surveys. Clear visual reporting, including sentiment analysis, gives insight that goes beyond the sales cycle. You can send your survey link to customers or prospects at any time, to find out about their experiences in an instant. 

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Surveys

Take your feedback to the next level

Our annual Trusted Service Awards acknowledge businesses with consistently excellent customer service, helping them stand out from the crowd. To qualify, you need to collect at least 50 reviews over a year and achieve a service rating of 4.0 or above, with gold and platinum award levels available for higher ratings and consistent excellence. Sharing your Trusted Service Award winner’s certificate and badges on your website and social channels, shows customers they can expect the best.

Trusted Service Awards

Congratulations to our Trusted Service Award winners of 2023  

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If you’ve received an invitation to leave a review or if you are looking for information on a product or service, we want to hear what’s on your mind. Hop over to our consumer section to access our database of millions of reviews.

Read or leave a review

Want to leave or read a review?

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If you want a demo of how Feefo could work for you, or discuss our solutions and opportunities further, get in touch and one of our friendly team members will be happy to answer any questions.