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Silver Cross Reviews

Rated
Excellent
Service
4.5
/5
Product
4.7
/5

5

4

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2

1

5

2

1

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8

ratings over the past year

Silver Cross is no longer an active Feefo customer
Displaying all 2,847 reviews
AT
Alison Thomas
11 months ago
What Alison Thomas said about Silver Cross:
Smooth purchase and service thank you . The only slight improvement I can suggest is with the confirmation email. I paid for next day Saturday delivery but was quite upset when the confirmation email
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Sophie Hogan
Silver Cross
11 months ago
Thank you for taking the time to leave your review. Customer feedback is super important to us and we’ll be sure to pass your comments on to the relevant team, apologies for any confusion caused. Kind Regards, Silver Cross Customer Service
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EC
Ellie Cleator
11 months ago
What Ellie Cleator said about Silver Cross:
We bought this to match our coast travel system, only used it once so far but appears to be sturdy and covers the baby perfectly whatever the angle. We did have to contact customer services for help a
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Sophie Hogan
Silver Cross
11 months ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service. Kind Regards, Silver Cross Customer Service
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Trusted Customer
11 months ago
Great quality and stylish pram ,I love it .Highly recommend
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Trusted Customer
11 months ago
Product came quickly and is nice and light but when you open it up and fold it down its very easy to get the fanric on the floor and could get dirty easily. The catch to kerp it shut doesn’t move out
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Rachael H
Motherwell
11 months ago
What Rachael H said about Silver Cross:
Only part of our order arrived. We’ve been waiting a few weeks for the missing box to get here. Communication from customer service hasn’t been great
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Sophie Hogan
Silver Cross
11 months ago
We are so sorry that delivery of your order was split, I believe that a member of the team has been in touch today to get this resolved. Should you require any further assistance please don't hesitate to contact our customer service team. Best Wishes, Silver Cross
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Trusted Customer
11 months ago
prompt delivery foot **** good quality and value especially as discounted
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Trusted Customer
11 months ago
Really quick delivery and I love the pushchair
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Sophie Hogan
Silver Cross
11 months ago
Thank you for your kind feedback, we're so happy to hear that you love your Pop. Kind Regards, Silver Cross Customer Service
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Trusted Customer
12 months ago
Pram arrived quickly and well packaged. Ordered the car seat rain cover separately but that took 2+ weeks to arrive. I emailed to ask if it had been dispatched and received a reply and apology quickly
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Trusted Customer
1 year ago
Speedy delivery and replacement of missing and broken parts when required. Amazing!
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Trusted Customer
1 year ago
Excellent service.
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About Silver Cross
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo. Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design. We have a saying here at Silver Cross: "There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."
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Micklethorn, Broughton, Skipton, North Yorkshire, BD23 3JA, United Kingdom
Why trust Feefo reviews?

About Silver Cross
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo. Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design. We have a saying here at Silver Cross: "There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."