Real people.
Real reviews.
Real insight.

Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.

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Feefo Products

We give you access to technology and support that allows you to connect directly with your customers; generate great results and get a clear and accurate view of your business.



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13% increase in conversions

“By giving our customers the opportunity to read the reviews that are relevant to them, we make it easy for them to make their buying decision.”

Laura Croucher, Head of Digital

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31k+ reviews collected and analysed

“We’ve used the insight gathered from all of our Feefo feedback to successfully guide the direction of numerous marketing campaigns and increase customer engagement.”

Rachel Lewis, Customer Response Coordinator

50% increase in click-through-rate

“Being able to take action based on genuine candidate insight is incredibly powerful.”

Nick Kirk, UK Managing Director

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334% increase in conversions

“We’re extremely impressed to see the impact Feefo reviews and insights has had on the business. We’re now using this insight to inform and drive improvements across the entire business.”

Nick Dover, eCommerce Performance Marketing Manager

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170% increase in click-through-rate

“Using Advertising for Facebook to optimise our Facebook dynamic ad campaigns has been a revelation for us. Making this small, but significant, change to our ads has really impacted our conversion rates.”

Jack Cooper, Digital Marketing Manager


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How to handle negative reviews

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