Lovely helpful staff always ready to sort a problem out
Jess
Pet Drugs Online
1 day ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
產品評價
交易日期: 01/05/2026
0
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可信賴顧客
Feefo 驗證
1 day ago
Great service never had a problem ordering is so simple and easy to do
Jess
Pet Drugs Online
1 day ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
I find ordering from Pets Drugs quite easy now I've got the hang of it. Thank-you
Jess
Pet Drugs Online
1 day ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
產品評價
交易日期: 01/05/2026
0
分享
可信賴顧客
Feefo 驗證
1 day ago
When ordering prescription items there is always a delay as the order and prescription never seem to synchronise. I try and anticipate this and order in advance.
Non prescription items are quick to...
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Jess
Pet Drugs Online
1 day ago
Good Morning,
Thank you for your feedback, sorry to hear that you have experienced delays with your prescriptions and order synchronising.
If you'd like to discuss this further, please get in touch with us directly at contact@petdrugsonline.co.uk and we can look into a potential resolution to this for you.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
產品評價
交易日期: 01/05/2026
0
分享
可信賴顧客
Feefo 驗證
1 day ago
Great service
Jess
Pet Drugs Online
1 day ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Good Afternoon,
Thank you for taking my call earlier. I appreciated that we were unable to provide stock with a longer expiry date but am happy to hear that you felt that we were quick to respond once the concerns were raised.
We will wait to hear from you in regards to the next steps towards a resolution for you.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
I made a mistake with one of the items in my repeat order. The ordering process went well and it arrived punctually.
However, I then realised I had ordered one of the items incorrectly. There is no...
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Jess
Pet Drugs Online
22 hours ago
Good Afternoon,
Thank you for your feedback regarding your subscription. I tried to call you earlier to discuss this with you but you were unavailable.
Unfortunately, we are currently unable to amend subscriptions to different products at this time. This is therefore why a cancel of the incorrect subscription and new subscription would have been required.
If you'd like to discuss this further, please get in touch with us directly by responding to the email that I have sent you.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team