Paid for express delivery. 2 weeks on from delivery date and Panasonic have no idea where the product is or what's going on. I've been told they need 48 hours to investigate, that then takes us to...
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Nicki
Panasonic UK
11 months ago
Please accept my sincere apologies but DHL have returned your order of the AZ100 earphones to us.
I have raised you a replacement order today and will do my best to get it delivered to you on Monday.
Thank you and kind regards
Nicki
Ecommerce Manager
可信賴顧客
11 months ago
Thank you. Misunderstood the feedback request as Panasonic overall - not customer service specifically. Rating modified and marked as resolved.
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可信賴顧客
Feefo 驗證
11 months ago
Nice compact radio has a good sound and can carry it around the house ,have not used all the stations on the radio. Delivery was prompt and it was well packaged.
Christian
Panasonic UK
11 months ago
Hello,
Thank you for your wonderful 5-star review. We're delighted to hear you're enjoying the compact radio. We appreciate you taking the time to share your positive experience.
Panasonic Customer Care UK
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PD
Philip Dixon
Feefo 驗證
Newark on Trent
11 months ago
Philip Dixon說了有關 Panasonic UK:
Great service
excellent and thoughtful, with immediate repayment after I bought the wrong model, and I then upgraded my choice to a larger oven/microwave. This is the 5th Panasonic I have bought, and only one...
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Christian
Panasonic UK
11 months ago
Hello Philip,
Thank you for sharing your positive feedback about your recent experience with us. We're delighted to hear about your upgrade and trust you are enjoying. We appreciate you taking the time to contact us.
Thanks again.
Panasonic Customer Care UK
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ST
Scott Thompson
Feefo 驗證
Ballymena
11 months ago
Scott Thompson說了有關 Panasonic UK:
Good price, good service.
Good deal, and good, but slow,delivery service. Communication was spot-on, and I knew what stage my order was at, at every stage.
Christian
Panasonic UK
11 months ago
Hi Scott,
Thank you for your positive feedback. We really appreciate you taking the time to share your experience.
Thanks again,
Panasonic Customer Care UK
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可信賴顧客
Feefo 驗證
11 months ago
Christian
Panasonic UK
11 months ago
Hello,
Thank you for taking the time to leave us your positive review. We really appreciate your feedback.
Kind regards,
Panasonic Customer Care UK
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BR
Brod Rodgers
Feefo 驗證
Portsmouth
11 months ago
Brod Rodgers說了有關 Panasonic UK:
Purchased replacement combo microwave
Brilliant asked for the updated version of my old one. Given details immediately and advised if purchased there was a discount code. Looked around and decided the recommended one was the one I...
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Christian
Panasonic UK
11 months ago
Hello Brod,
Thank you for your positive feedback. We really appreciate you sharing your experience with us and trust you are enjoying your new microwave.
Kind regards,
Panasonic Customer Care UK
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RS
Richard Sharpe
Feefo 驗證
Crondall
11 months ago
Richard Sharpe說了有關 Panasonic UK:
Good Headphones
Bought Bluetooth Headphones on line arrived on time and are of excellent quality
Christian
Panasonic UK
11 months ago
Hello Richard,
Thank you for your five-star review. We're delighted to hear that you're pleased with your Bluetooth headphones. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Panasonic Customer Care UK
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GS
Grahame Sherfield
Feefo 驗證
Herefordshire
11 months ago
Grahame Sherfield說了有關 Panasonic UK:
Great value
Prompt dispatch and the item was as described. Great value headphones.
Christian
Panasonic UK
11 months ago
Hello Grahame,
Thank you for your feedback. We're glad to hear you were pleased with the headphones. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
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JS
John Salt
Feefo 驗證
Willenhall, West Midlands
12 months ago
John Salt說了有關 Panasonic UK:
Great Service
Excellent provision of service, always prepared to assist and sort things out.
Christian
Panasonic UK
11 months ago
Hello John,
Thank you for your positive feedback regarding our level of service. We always appreciate you taking the time to share your thoughts.
Kind regards,
Panasonic Customer Care UK
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可信賴顧客
Feefo 驗證
12 months ago
Problems but quickly resolved
After experiencing initial problems with set up of the radio, I was contacted by Panasonic to ask if I was experiencing difficulties as they had discovered that some radios had been sent out with an...
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Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for taking the time to share your feedback with us regarding the initial setup problems you experienced with your radio. We appreciate you letting us know about this. We're glad to hear the problem is resolved and that you are now satisfied.
Furthermore, we value your custom.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
