Service was ok, obviously took a very long time to come but I understand that! I have been meaning to phone through since as the chair is imperfect. The velvet has marks on it in places which is...
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Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you for your feedback and advising that you have an imperfection on your chair. Our support team will be in touch with you directly regarding this matter and will open a warranty claim for you and work on a resolution.
產品評價
Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you for your feedback and advising that you have an imperfection on your chair. Our support team will be in touch with you directly regarding this matter and will open a warranty claim for you and work on a resolution.
交易日期： 24/02/2020
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Ilona Katschner
coolangatta
6 years ago
Ilona Katschner說了有關 Luxo Living:
the courier you use didnt even attempt to deliver to my place of residence after contacting management and 3 attepts to deliver , i received the product, after this bad experience i doubt i would...
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Luxo Living Customer Servic
Luxo Living
5 years ago
We are sorry to hear that the delivery service let you down. I have checked into your order and can see that Luxo Living have dispatched the order on the same date as purchased. We will investigate the matter with Hunter Express to find out what went wrong to ensure improvements are made. Thank you for providing this information to us so that we can work on these areas. Kind Regards, Luxo Living Team
產品評價
Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you for the 4 Star Rating! We are glad to hear that you are happy with the product.
Service was great from start to end. From phone to instore to delivery everyone was awesome!
I am a little annoyed I was promised both my Chantelle Scallop chair and Claude 3 seater couch would be...
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Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you for your feedback. We are so happy to see that you Love your purchase and Thank You for the photos, your living space looks beautiful. It is a shame that the colour match was not identical and we are sorry about that and we have now spoken to our team regarding the information that they are providing. We are really sorry that you were told it would be an exact match.
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Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you for your awesome feedback and rating this product 5 Stars!!
Luxo Living Customer Servic
Luxo Living
5 years ago
Thank you so much for your feedback. The Chantal Chair is absolutely devine and one of our top sellers. And yes, with a great Price Tag! We look forward to having you shop with Luxo Living again :)
Great service but unfortunately the sheets didn’t live up to the expectations. They feel cheap and baggy and started balling after only a couple of nights on the bed. Won’t be buying again.
