Gray Line Las Vegas 評論

Thank you for having chosen Gray Line for your Grand Canyon experience and we are sorry that due to operational imperatives we had to cancel the scheduled South Rim excursion. We are happy that your decided to go with the option to switch to our West Rim Grand Canyon and that you loved our driver/guide Mike. Even though the West Rim is closer to Las Vegas, it is actually a much higher priced tour than the longer South Rim one. In closing, I want to apologize for the South Rim cancelation and wish you all the best in your future travel experiences. Sincerely, Michael S. / GL Vegas Customer Service

Thank you for choosing GL for your airport shuttle service and we are sorry for missing your expectations. We have opened an investigation into this matter and you will be hearing from our guest service department directly upon completion of our investigation. In the meantime, we can say that at least part of the issue was that your voucher clearly states that services are available at Terminal 3 outside door 51- not door 52 which is where you claim you went. In closing, I want to again apologize and assure you that we take this matter seriously and are investigating further. Sincerely, Michael S. / GL Customer Service