The site was easy to use . I like the quality of the dress and it fits well. I needed the dress for an outdoor function and it arrived in plenty of time.
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Susie
5 years ago
购买日期:13/07/2020
Susie 就 Pure Collection 说了什么:
I HAVE NOT RECEIVED NOTIFICATION THAT MY PARCEL FROM PURE IS READY TO COLLECT.....
Customer Service
Pure Collection
5 years ago
Thank you for your feedback. I have checked the tracking on your order and can confirm your parcel is ready for parcel shop collection. You will require ID to collect your parcel. Parcel Shops are operated by third parties. Suitable ID includes, Passport, driving license, utility bill, credit or debit card.
I would recommend Pure Collection. I have bought from them for some years now and the quality, service and cuts have always been really good. It’s hard to find quality like this now a days, though...
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Customer Service
Pure Collection
4 years ago
We are sorry to hear about your dissatisfaction with the style of our garments.
I can see that we have now received your return and a full refund for that item has been issued back to your payment card.
Kind regards,Pure Collection
Fairly fast shipping in very good condition.
If they had free shipping with some promotion I would buy more. I'm from Spain and the shipping costs to EU are too expensive.
Since Pure have been taken over as they went out of business you need to pay for delivery and returns.
The dress I received was of poor quality Jersey one of which I could have bought from a very...
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Customer Service
Pure Collection
5 years ago
Thank you for your feedback. Delivery and Returns are not free of charge, We do state this on our website - www.purecollection.com/delivery-returns
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.