Pure Leisure 点评

I appreciate your comments in relation to the deposit but this is a common practise throughout the travel industry. I apologise if you feel that this detracts from your stay this is not our intention. It is on our T&C's so that everyone would know prior to arrival. Thank you for your comments about the chef and the personal trainer I will pass these comments along with your comments on reception to the park so that they can be fed back. It is always nice to have positive feedback about our staff members. Whilst I understand your comments about towels we have found that other holiday makers have not found this to be an issue. I will however pass the comments onto the park manager. Booking Manager

Thank you for the feedback. I agree that the pods are excellent and a fantastic alternative to camping under canvas. In reference to the noise I will pass your comments on to the park so that they can look into this for you. I hope we will see you on park again soon. Booking Manager

I am really sorry that you did not find everything to the level you would of liked. We have not had any other feedback in relation to the entrance road so apologise if you found this narrow and difficult to find. The cafe and entertainment is based on the number of people on park and is advertised on our web site. All our pitches have PAYGO electric and we swimming has always been chargable. We feel our charges are in line with the facilities offered and find our holiday makers are happy to pay in this way. It is really nice to see your feedback in relation to the toilets and showers and I am sure the park will be pleased with this recommendation. I will pass your comments to park so they can review and address each area. Booking Manager

Thank you for your comments - its always good to know that the changes we make are positive. Lovely to know you are a repeat visitor. See you soon Bookings Manager

Thanks for the fantastic feedback - you appear to have marked us down slightly. Is there anything we could of done to improve your stay with us? Bookings Manager

Thank you for your feedback. I have passed your suggestion on and its good to know you enjoy staying in the pods. Bookings Manager

Great feedback - Glad you enjoyed the fishing. Thanks Bookings Manager

Thank you for your feedback. Hope to see you on park again soon. Bookings Manager

Thank you for your feedback. Its good to know that your whole experience was positive as we aim to provide a high standard of service throughout. Hopefully you will book a return stay with us either as a working party or as individuals. Many thanks Bookings Manager