Pitchup.com 点评

Thank you for your feedback, we are very to sorry to hear about the problem you experienced with this park. Sites and parks on Pitchup.com manage their own availability and we have switched off this site from Pitchup.com while we investigate what went wrong with your booking with them. Thank you for bringing this issue to our attention, we are delighted to hear that you will be using Pitchup.com again. Pitchup.com

Thank you for your suggestion. We are always looking for ways to make browsing sites and parks easier for our customers and are currently working on adding more specific search filters. Thank you for your feedback. Pitchup.com

Thank you for your feedback. Sites with availability appear at the top of search results and in the headline, for example "We found 35 available sites from 64 bookable in Devon". Following user feedback, the reason we include sites without availability underneath is because many users don't have fixed dates and click unavailable sites they like the look of, in order to browse availability a few days either side. That is, they may be fully booked for the period searched for but available for an arrival the following day. Excluding those sites from search results can often result in a only a few options, since many sites are yet to sign up to Pitchup.com. We do indicate in the search page that these sites don't have availability to avoid wasting users' time, but will look at adding a clearer demarcation between available and unavailable sites. Thank you again for your feedback and we hope you enjoy your holiday. Pitchup.com