Vad Existing Customer sa om Tiq by Etiqa Insurance:
Great D2C Experience!
Overall, this direct-to-customer experience is excellent. The flow is pretty seamless - until when the payment option requires the usage of a hard token (DBS) which many no longer use. I recalled I...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Chun Leong, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Vad Yap Chien Yien Kelvin sa om Tiq by Etiqa Insurance:
Very satisfied
Yes great!
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Kelvin , thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Vad Thng Hwee Eng Esther sa om Tiq by Etiqa Insurance:
Clear wordings and easy to do business
Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Vad Kho Yee Lin Michelle sa om Tiq by Etiqa Insurance:
Great. Easy to use.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Efficient service. Good followup. Value for money.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better.
If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Easy to complete transaction online, fuss-free and efficient follow up,
Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.