Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Kia Car Insurance & Accident Aftercare Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 711

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Poor service

Service leaves a lot to be desired. I rang them rather than my own insurance company with the promise of faultless service. This was not the case. Disjointed service with me forced to act almost as a...

Prečítať viac

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for your feedback. We're very sorry to hear about the problems you have faced. We've informed our Customer Experience Team who will look into this and they will contact you to discuss further.

Alyson

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Alyson o spoločnosti Kia Car Insurance & Accident Aftercare:

Excellent customer support.

Communicated well following accident. Always polite and helpful. I would have put five stars if communication had been kept at the same level towards the end of the process.

John Simpson

Overená spoločnosťou Feefo

Glossop

8 years ago

Čo povedal/-a John Simpson o spoločnosti Kia Car Insurance & Accident Aftercare:

Excellent service

They did every thing for me no hasel straight for word and plesent on the phone when asking questions

Kathryn

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Kathryn o spoločnosti Kia Car Insurance & Accident Aftercare:

It could have been a 5 but I did have trouble getting through on the phone to start with, twice I was cut off, then I was put on hold when they did answer only to be cut off again.

Angela

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Angela o spoločnosti Kia Car Insurance & Accident Aftercare:

Put my mind at,ease from first contact

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Thank you for your positive feedback. We are delighted to hear that you were pleased with Kia Insurance. Let us know if there is anything else we can help you with.

Asha

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Asha o spoločnosti Kia Car Insurance & Accident Aftercare:

Poor

very poor service and care.

Peter

Overená spoločnosťou Feefo

Newbridge , Gwent

8 years ago

Čo povedal/-a Peter o spoločnosti Kia Car Insurance & Accident Aftercare:

Excellent service all the way from start to finish,great communication and extremely helpful would defiantly recommend to all Kia owners and non Kia owners

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Thank you for your 5-star feedback. We're delighted to hear how pleased you were with the service you received. Let us know if here is anything else we can help you with.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Poor communication and I am out of pocket

Though I am indeed by Kia the actual insurance company is different. I managed to get the car fixed but have not heard anything since. I have had to pay out and the accident was not my fault.

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for your feedback. We will arrange for our underwriters at Allianz Insurance, who underwrite our policies for Kia Insurance, to contact you directly to discuss this claim. As this was an incident with a Foreign vehicle they can take some time to complete, however I will ask the file handler at Allianz to contact you to discuss further.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Awful

Lack of communication between Kia and my insurance company made the whole situation a nightmare and me as "piggy in the middle"

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for your feedback. We will address this as an urgent training issue with the file handler in order that this does not happen again with our valued Kia customers. Please be assured this is not our normal level of service and that we will address the points you have raised.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

accident assistance brilliant

everything from the 1st phone call was covered by a very helpful team, could not fault anything

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Thank you for your 5-star feedback. We're delighted to hear how pleased you were with the service you received. Let us know if here is anything else we can help you with.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Kia Car Insurance & Accident Aftercare

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?