Bookings for You Reviews

Consumer ratings of Bookings for You

Feedback for www.bookingsforyou.com has been compiled from 141 Customer Reviews

  • Feefo member since
  • 01/04/2015
  • Bookings For You are specialists in providing holiday accommodation in Italy. With over 250 apartments and villas in Italy, Bookings For You have holiday accommodation to meet every taste, group size and budget. They pride themselves on their personal service.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bookingsforyou.com
09-Oct-2017

My holiday rental experience with Bookings For You

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Latest
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Service rating : Daniela was very keen to help and very nice but there was no Wi-Fi
In the app. for the first 4 days, this should not have happend.
Product: It is the forth year we're renting in the smae building, We love the place and plan to return next year . The owners Could be a bit more generous in terme of hangers, cutlery . For example there is a MW that does not work be cause there is no electric input that maches.

09-Oct-2017
We alleate recite e very good services from Jo Mackay, get immidiate responce and unswers. We are very happy with the service We got so far and sure it will go on the same next year.

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No Comment
09-Sep-2017

My holiday rental experience with Bookings For You

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Service rating : Always answered my questions promptly. Very helpful throughout whole booking process.
Product: Apartment was very comfortable and spacious. Having 2 terraces was great. Apartment complex and pool area were lovely with a wonderful view of the lake. Reception staff were always helpful, especially when dealing with our late luggage for us.

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No Comment
30-Aug-2017

My holiday rental experience with Bookings For You

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Service rating : Everyone involved in our booking made it simple and easy, from the initial quote through to handing the keys back at the end of our stay. When ever I needed to ask a question about the property or surrounding area, I received a very swift if not immediate response, which made for a very easy time.
Product: Outstanding and exactly as described.

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I'm so pleased you enjoyed your stay and found our response times to be speedy. We very much hope that we have the opportunity to welcome you back to one of our properties in the future.

29-Aug-2017

My holiday rental experience with Bookings For You

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Service rating : This Ian the second time we have booked via bookings for you and we have had an excellent trouble free service. Jo Mackay was excellent and we really have confidence in her to organise our trip. Thank you!
Product: Immaculate and excellent overall.

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I'm so pleased you enjoyed this stay as much as your last one. We very much hope that we have the opportunity to help you a third time as well! Don't hesitate to get in touch if you want any advice on where to try next!

17-Aug-2017

My holiday rental experience with Bookings For You

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Service rating : Great support and service.
Product: Wonderful accomodation!!!

No Comment
16-Aug-2017

My holiday rental experience with Bookings For You

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Service rating : Great service
Product: Amazing property and owners fantastic and very helpful

No Comment
07-Aug-2017

My holiday rental experience with Bookings For You

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Service rating : Very professional Service in a very short time-perfect
Product: Very nice and like decribed in the internet

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Thank you so much for your kind feedback.

27-Jul-2017

My holiday rental experience with Bookings For You

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Service rating : Clear instructions and prompt feedback
Product: Wonderful accommodation and location

No Comment
19-Jul-2017

My holiday rental experience with Bookings For You

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Service rating : We're absolutely delighted with the service Jo provided us. She was very responsive to emails, also she was extremely helpful and found us the perfect villa for our budget and group. Would highly recommend to friends and will definitely consider booking with Bookings For You again.
Product: Beautiful villa, very spacious and filled with beautiful antique furnishings in the living rooms, and a wonderful modern kitchen. While there were other apartments on site, our villa was very private with our own garden area, and Arianna was a wonderful host who made us feel at home.

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So pleased you enjoyed your time at this villa in Tuscany. It was such a pleasure to help you with your holiday plans and we very much hope to be able to welcome you back to either this villa or one of our other villas in Italy or France in the future. Thank you for choosing to book with Bookings For You.

19-Jul-2017

My holiday rental experience with Bookings For You

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Service rating : Excellent service from start to finish , booking to arrival and apartment
Product: Excellent apartment fantastic location . Balcony views incredible .
(Odd request , please update recycle info and make clear the location of the public rubbish area close to the lake )
Everything else was just spot on . We will return

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Thank you so much for your feedback. I am so pleased you were pleased with our service and enjoyed your stay at the property. We will certainly take on board your feedback and ensure that the recycling information is updated to make it easier for future guests. Thank you for bringing this to our attention. We look forward to welcoming you back again in the future!

11-Jul-2017

My holiday rental experience with Bookings For You

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Service rating : Always returned my emails promptly and answered any questions. Excellent service!
Product: The house exceeded all our expectations. The pictures on the website really couldn't capture how stunning it really was. The location was breathtaking and the house was so stylish and luxurious. Thank you for a lovely momerable holiday!!!

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Thank you so much for your feedback. So pleased you enjoyed your stay and the property more than met your expectations! Sometimes when a property is that fabulous it's hard to do it justice in photos!

28-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : All our enquiries were answered promptly.
Product: Clean and spacious accommodation.

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Thank you for providing us with your feedback. We really appreciate it!

23-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Very helpful and informative in the booking process. Good level of support on the ground at the accommodation; responsive to requests to sort out issues with the apartment.
Product: Beautifully-located apartment with fabulous views. Apartment itself had some somewhat quirky features - kitchen seemed to have been designed by a male giant (very high cupboards, no drainer). It took over a week to get air conditioning problem sorted and even then, whilst it was blowing out cool air, it was doing that all the time with no temperature control.
Tips in the apartment on local restaurants and places to visit were very useful. More information would be helpful on use of appliances (air con, hob etc).
Bed was very comfortable - big positive! Also system of allocated sun loungers by the pool was appreciated.

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Thanks so much for your feedback. I am so pleased you found our support team to be helpful and responsive and enjoyed your stay at the apartment. Of course, I am sorry that the air conditioning was not working properly during your stay. I am pleased to report that it has now been fixed and is working as it should be. I am extremely sorry for any inconvenience caused by this not being the case whilst you were at the property. I hope that you will trust us with your holiday planning in the future.

21-Jun-2017

My booking experience with Bookings For You

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Service rating : Service was fast and without problems.
Product: Booking with Bookings for you was easy and fine.

No Comment
08-Jun-2017

My booking experience with Bookings For You

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Service rating : Perfect communication by mail.
Product: Perfect communication and quick answers

No Comment
03-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Easy to use and speedy replies to any queries
Product: The castle and location was amazing- met our expectations. Would have appreciated a welcome pack of essentials milk, water ,tea, breads. Additional services services were available and on hand- service staff were great and patient. Some services need to be paid for in cash - so don't forget to clarify this up front.
TVs didn't work although we were mostly outside -there were
The mes when this seevice would have been useful.
All in - an outstandingly rental property .

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No Comment
02-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Very good.
Product: Excellent... I couldn't fault it.

No Comment
02-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Super efficient and very patient as I had loads of questions and took ages to decide which property I wanted to stay in! Their advice was very helpful.
Product: Stunning property and great value for money. We are already looking to re-book next year! Thank you!

No Comment
02-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Good service and prompt responding time
Product: I'm afraid that; although the apartments were fine, they were misrepresented to us - the pool didn't heat (although I spent Ages on the phone With the owners trying to sort this) and the apartment was absolutely freezing and without hearing for the first 24 hours. The owners were rude and arrogant and it overall wasn't a particularly positive experience !

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I am extremely sorry that you feel that the apartments were mis-represented to you. We work hard to ensure that the descriptions for all our properties are accurate and in this instance we have checked them and remain confident that this is the case. As you point out, there were issues on arrival with both the heating for the pool and the interior of the property and for this we apologise. The property does have underfloor heating but, as soon as we were aware that you felt the temperature was not warm enough for your family, we also brought additional heaters. I'm pleased that, as a result of our swift intervention, within 24 hours of arrival, the interior was heated to your satisfaction. You noted this in your correspondence to us during your stay. Similarly, we worked with you to increase the pool temperature to a level you found suitable for your family. Given the initial issues you raised with us on arrival, we did contact you during your stay to make sure that everything was OK and were pleased to hear from you that you were enjoying your stay. I am therefore surprised and sorry to receive these comments following your trip. Of course, we will take them on board and hope that we have the opportunity to help you in the future and restore your faith in the service and accommodation that we offer.

01-Jun-2017

My holiday rental experience with Bookings For You

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Service rating : Jo Mackay was fantastic in responding to any query which was put to her by mails. I would positively work with her again.
Product: The Villa in Porto Valtravaglia near Luino was absolutely with stunning view of the lake Maggiorre and very comfortable for two couples. Can't complain as we spent a fabulous one week there.

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Thank you so much for your feedback. I very much hope that we do have the opportunity to help you with your holiday plans in the future. It was an absolute pleasure to assist you and your family with your recent trip to the Italian Lakes.

17-May-2017

My holiday rental experience with Bookings For You

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Service rating : Very easy & straightforward
Product: Outstanding

No Comment
02-May-2017

My holiday rental experience with Bookings For You

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Service rating : We have rented many villa's in Italy over the years, however no company has reached the standard of care that bookingsforyou provide.
Jo went above and beyond the call of duty to ensure our stay was the best we have had yet
Product: The photo's of the villa were true to life and the place was spotlessly clean with every possible thought to ensuring every moment of our holiday was both relaxing and enjoyable.

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Thank you so much for your comments. Our aim is always to provide outstanding levels of customer service and we were thrilled that we achieved it on this occasion. We very much hope to be able to assist you with your holiday plans again in the future, either to Italy or to one of our new collection of villas in France.

17-Apr-2017

My booking experience with Bookings For You

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Latest
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Service rating : Great service, helpful and timely.
Product: Very easy and straightforward.

17-Apr-2017
Great service

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Thank you for choosing Bookings For You!

12-Apr-2017

My booking experience with Bookings For You

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Service rating : see below
Product: Jo managed the whole process in a very efficient and helpful manner

No Comment
12-Apr-2017

My booking experience with Bookings For You

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Service rating : Fast response
Product: Very easy, efficient and personal service for my first time experience

No Comment