How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Holiday Inn Express Grants Pass by Ihg Reviews | AAA Travel Reviews

Displaying all 2 reviews

AB

Aaron Bingham

2 years ago

Date of purchase: 06/05/2023

Holiday Inn Express Grants Pass an IHG Hotel

View product website

Good property, dependable, clean, no surprises. A bit on the pricy side for what it is, though.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

0

See full customer review

Trusted Customer

2 years ago

Date of purchase: 12/21/2022

Holiday Inn Express Grants Pass an IHG Hotel

View product website

When we checked in, for 2 nights, we were told that the room would not be cleaned the next morning, unless we requested it. They said it was Covid policy. I've heard many hotels are doing that...

Read all

Hotel Public Spaces : Excellent

Hotel Cleanliness : Good

Hotel Location : Excellent

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

0

See full customer review

Not received a review invite?

About AAA Travel

We are a local not-for-profit organization serving more than 850,000 AAA members in Oregon and Southern Idaho. For over 100 years, AAA has been dedicated to helping travelers with roadside assistance, travel and insurance services, discounts and much more.

Read all

800-529-3222

AAA Travel, 600 SW Market St., Portland, Oregon, 97201, United States