You Garden Reviews

Consumer ratings of You Garden

Feedback for www.yougarden.com has been compiled from 32245 Customer Reviews

  • Feefo member since
  • 17/10/2013
  • You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and “how to” videos as well, explained in simple terms. Our ethos is ”Gardening for Everyone”, and we make it easy for Everyone to grow great tasting food, and beautiful flowers – and look after your environment too!

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.yougarden.com
8 Minute(s) ago

Hardy Double Echinacea Collection 6 varieties

  • Customer also reviewed:
  • Growin-Pod Maxi Tray (Terracotta)
Service
Product

Service rating : Always supply large healthy plants which arrive quickly in excellent condition.
Product: Large sturdy plants with strong roots which should soon get established in garden.

No Comment
1 Hour(s) ago

Dahlia Bishop of Llandaff pack of 5 tubers

Service
Product

Service rating : as below!!!
Product: Quality items,rapid delivery, cheers..

No Comment
5 Hour(s) ago

YG Discount Club Annual Membership

Service
Product

Had a few issues with service/quality but have always found that You Garden have done a very good job of rectifying them.

No Comment
6 Hour(s) ago

15"" Large Easy Fill Hanging Basket Buy One Ge

Service
Product

Service rating : Good service
Product: Just as advertised easy to fill

No Comment
11 Hour(s) ago

Rhododendron 'Germania' 10L

  • Customer also reviewed:
  • Oleander Half Standard C17 65 tall WHITE
Service
Product

Service rating : The customer service department is rude and unhelpful. That is why I would not recommend them, even though all pants I have received from them have been in good condition
Product: The quality of the plants was very good and they arrived in good condition

No Comment
12 Hour(s) ago

Hardy Fan Palm tree Trachycarpus 80-90cm with

  • Customer also reviewed:
  • Pair of Italian Cypress trees 80-100cm tall
  • YG Discount Club Annual Membership
Service
Product

Service rating : except for missing box which you have kindly replaced but the four Cypress trees are not at all straight, my concern is will they straighten as they grow
Product: because of the above comment

No Comment
12 Hour(s) ago

Pair of Hardy Phoenix Palms 1.2-1..4M

Service
Product

Service rating : Service; excellent, efficient and the tracking via Yodel was very good indeed.
Product: Unfortunately On opening the box I found that both containers (Plant Pots) were broken with compost filling the plastic bag they were wrapped in - this made it more difficult to re-pot as the compost was falling away from the root ball. - quality of the plants were as advertised - very good indeed.

Read more
No Comment
14 Hour(s) ago

Phyllostachys nigra (Black Bamboo) 2L

  • Customer also reviewed:
  • Tree Hydrangea ""Incrediball"" 14cm pot
  • Hydrangea 'Belle Seduction' 9cm
Service
Product

Service rating : l could have rated this poor but the man l spoke to was polite enough. lt was only when I asked about the canes on the Black Bamboo plant that he sounded like he was mocking me or that l didn't know what I was talking about which l found quite rude. But then he saw where the canes where mentioned when he read the information on the system. The first person I spoke to before him disconnected the call when I enquired about my discount voucher which to me is very bad customer service.
Product: l expected 3 - 4 canes but the plant looks healthy enough.

Read more
No Comment
14 Hour(s) ago

Pair of Hardy Phoenix Palms 1.2-1..4M

  • Customer also reviewed:
  • Olive Tree Standard 90-100cm
  • Oleander Tricolour 19cm pot - 3 colours in 1
  • etc.
Service
Product

Service rating : Fast delivery, well packed plants arrived in good condition. This is my first order from You Garden and quite impressed so far.
Product: Arrived in great condition, well packed. Good, healthy plants it seems.

No Comment
16 Hour(s) ago

Hardy Double Echinacea Collection 6 varieties

Service
Product

Service rating : Plants arrived within a fairly quick delivery time.
Product: advert said garden size ready plants, so slightly disappointed to see plants had been pruned, but they look healthy, not sure if they will flower this year or not.

No Comment
17 Hour(s) ago

Pair of Hardy Phoenix Palms 1.2-1..4M

Service
Product

Service rating : Excellent prompt service
Product: Excellent quality plant

No Comment
18 Hour(s) ago

Hardy Fuchsia collection 6 x 9cm potted

Service
Product

Service rating : My plants arrived quickly and were extremely well packaged.
Product: Beautiful healthy plants. Very pleased

No Comment
19 Hour(s) ago

Hardy Devon Pinks collection - pack of 12

Service
Product

Service rating : the plants are well packed and healthy when sent
Product: having bought them before I knew the qualityt

No Comment
19 Hour(s) ago

Hardy Double Echinacea Collection 6 varieties

Service
Product

Service rating : never had any problems
Product: generally good condition , one plug was a bit small but should grow on ok . I wouldnt
describe them as garden ready though.

No Comment
25 Hour(s) ago

YG Discount Club Annual Membership

  • Customer also reviewed:
  • Cordyline australis 1M tall
Service
Product

Service rating : Fast delivery very well packaged
Product: Renewed my membership as thought membership was such good value

No Comment
27 Hour(s) ago

Pair of Italian Cypress Trees 1.4M

Service
Product

Service rating : Highly recommended
Product: Fast delivery and lovely healthy plants.
Many thanks.

No Comment
28 Hour(s) ago

Complete ""Second Cropping"" Potato kit with 30

  • Customer also reviewed:
  • Strawberry 'Cambridge favourite' trayplant x6
  • Hardy Devon Pinks collection - pack of 12
Service
Product

Service rating : had one or two delivery issues but usually resolved,very quickly
Product: great buy quality items

No Comment
30 Hour(s) ago

Pair of Italian Cypress Trees 1.4M

Service
Product

Service rating : Service very good have had several orders always arrive on time
Product: plant fresh and of good quality

No Comment
31 Hour(s) ago

Pair of Hardy Phoenix Palms 1.2-1..4M

Service
Product

Service rating : Excellent service and delivery packaging super
Product: Adorn my patio with pride. really look good. May go for more.

No Comment
31 Hour(s) ago

Hardy Fuchsia collection 6 x 9cm potted

Service
Product

Service rating : Good selection to choose from.
Product: Arrived quickly ;well packed .Thank-you.

No Comment
32 Hour(s) ago

Heavy Duty 30 Litre Pots x Pack Of 4

  • Customer also reviewed:
  • Seed Cell Summer Salads Collection - 3 vars
Service
Product

Service rating : Great value and service again that's why I keep coming back
Product: Very good quality and good value

No Comment
33 Hour(s) ago

Pair of Hydrangea 'Glam Rock' plants

  • Customer also reviewed:
  • Hydrangea 'Belle Seduction' 9cm
  • Professional Compost blend - 80L bag
Service
Product

Easy to order and received in just a day or two.
Plants well packed and healthy.

No Comment
34 Hour(s) ago

Nerine bowdenii bulbs (Guernsey Lily) x 10 bu

  • Customer also reviewed:
  • Dahlia 'Chat Noir' x 3 tubers
Service
Product

Service rating : Quick delivery time.
Product: All bulbs firm, (hopefully will produce a good display)

No Comment
34 Hour(s) ago

Creeping Phlox - Phlox subulata Colln x 12

Service
Product

Service rating : Very good service - thank you.
Product: All in very good condition & looking forward to seeing them grow.

No Comment
35 Hour(s) ago

Daphne 'Eternal Fragrance' 9cm pot

  • Customer also reviewed:
  • Gardenia 'Kleim's Hardy' 9cm
Service
Product

Excellent service

No Comment