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Service rating : Great service, easy to pay, very quick delivery and all plants well packaged for travelling.Product: This plant won’t look it’s best til next year, but it does look healthy.
Service rating : the package was delivered with the box brokenProduct: I am only putting good since it is too soone to discover whether the plant merits the write up about it
Service rating : Despite being unhappy with part of the order the customer service
Dept were quick to respond to my complaintProduct: Despite being advertised as large plugs I was supplied with really tiny plants which despite being potted on are not showing any signs of growth after two weeks
Service rating : Parcel arrived with contents intact and plant no worse for wear looked very healthy. Never had a problem with this company.Product: Very pleased with the quality of the plant.
Service rating : Plants were as expected, however the packaging and courier driver were dissapointing. The plants were being carried to the door upside down even though there were arrows on the box. But the plants were already packed on their sides and not upright and were very squashed with some small branches snapped off! I think you need to rethink your packaging techniques and maybe use a better courier!Product: Looks like a nice plant, but as above some of the branches were snapped off in transit.
Service rating : They have a good variety of plantsProduct: I would have preferred the plants to have been more mature
There was one problem which got sorted very quick. AAA+
Service rating : Site easy to use, delivery when stated, no complaints so far.Product: Strong and sturdy yet light enough to be able to move if need be.
Service rating : good service - packed wellProduct: Nice plant just what I wanted
Service rating : Excellent serviceProduct: Beautiful tree i bought this to plant in memory of our much loved dog who passed away on 25th sept this tree arrived perfectly packaged and looks like id gone to the garden center and picked it myself thank you ;)
Service rating : Some of the plants were damaged at the top as the box wasn't big enough and they were laying on their side rather than being upright and had lost some of the compost.Product: Same as above.
Service rating : Fast delivery, goods well packaged.Product: Arrived in excellent condition and ready to plant.
Service rating : Very good customer service plants damaged in transit were replaced very quickly with no problemsProduct: Looking forward to flowering season
Service rating : very good well packaged good qualityProduct: good strong well rooted plants planted all 3 in a large pot so far so good.
Service rating : My original purchase arrived damaged but was replaced with no trouble at all which is so good for customer relations.Product: My replacement plant is looking good and healthy and I look forward to seeing how it grows.
Service rating : A very good selection of plants offered. Some more unusual plants are available that I can not get locally.Product: Plants arrived perfectly packaged and are really good quality plants
Service rating : Right product, all healthy, quick turnaroundProduct: All healthy, amazing scent
Service rating : Diverse range of productsProduct: Such good value making planting spring bulbs very easy. The pots are very strong and look good too. Particularly like the green verdigris planters as they will compliment any garden.
Service rating : The packaging was very poor there was no protection at all the plant was on its side so the soil was halve out needs a re-think on packageingProduct: The plant looks ok the flowers are much smaller than I thourght but might inprove as it gets bigger and stronger
Service rating : High delivery costs but less than sister site - ideal world. Also substantial price differences between the 2 sites so need to check all prices to get best value for money. 1 item was £10 more than stated in a leaflet.Product: Dying leaves on delivery. Would expect nice green, healthy plants
Service rating : great items, quickly here.Product: Proof will be when they start growing.
Service rating : Good service and standard of plantsProduct: Dormant at moment
Service rating : speedy delivery with planting instructionsProduct: too early to comment
it wasn,t what i ordered althogh they sent me free extra plants i would have prefered to wait for my original order.will not use again.