The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 75905 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
0 Minute(s) ago

Aurora Floral Nightie

  • Customer also reviewed:
  • Aurora Floral Short Pyjamas
  • Colour Block Jumper
  • etc.
Service
Product

Service rating : Always excellent
Product: Beautiful and fits really nicely. 100% cotton too, which is hard to find in kids pjs.

No Comment
39 Minute(s) ago

Knitwear Hanger S/6

Service
Product

The products are very nice albeit simple

No Comment
56 Minute(s) ago

EASYCARE P/CASE STD OX PAIR

  • Customer also reviewed:
  • EASYCARE STD FIT SHT DBL
  • Verveine Hand Wash
Service
Product

Answered the phone straight away. The advicer was lovely.

No Comment
2 Hour(s) ago

Ceramic Soap Dish

  • Customer also reviewed:
  • CLASSIC DBL BORDER B/TWL
  • CLASSIC DBL BORDER F/CLTH
  • etc.
Service
Product

Always quick and friendly service.

No Comment
3 Hour(s) ago

Anchor Elbow Patch Jumper

  • Customer also reviewed:
  • Anchor T-Shirt
  • Basic T-Shirt
  • etc.
Service
Product

Service rating : Good qualaity
Product: Good quality and nice design

No Comment
3 Hour(s) ago

ARLES C/CVR MED SQ

  • Customer also reviewed:
  • ARLES QLT DBL
  • Roma Urn
Service
Product

Service rating : Helpful on phone but not delivered on time!
Product: Actually it hasn't arrived yet no surprise!

No Comment
3 Hour(s) ago

White Lavender Diffuser

  • Customer also reviewed:
  • White Lavender Home Spray
Service
Product

Service rating : Overall quality is good a little expensive but always come back
Product: Lasts quite a long time and good scenting

No Comment
4 Hour(s) ago

Chunky 3/4 Sleeve Cardi

Service
Product

Service rating : Quick delivery.
Product: Perfect item for English weather. Not too heavy or chunky but ideal for cooler moments. Good fit and perfect length ( I am 5ft 3in).

No Comment
4 Hour(s) ago

ELEPHANT CARD

  • Customer also reviewed:
  • Rose Large Candle
  • Rose Signature Candle
Service
Product

good products, fast service

No Comment
4 Hour(s) ago

Stoneware Low Serving Dish

Service
Product

Service rating : Quick & efficient service & delivery
Product: A lovely piece

No Comment
5 Hour(s) ago

Baguette Board

  • Customer also reviewed:
  • Cashmere/Bedlinen Strge Bag S2
  • MEMORY H/FIBRE PILLOW STD M/F
  • etc.
Service
Product

Service rating : Everything arrived quickly and neatly packaged
Product: Would be nicer if already treated

No Comment
5 Hour(s) ago

Baby Girl Bunny Face Tights

  • Customer also reviewed:
  • ESSENTIALS BUMPER
  • INDY ELEPHANT RATTLE
Service
Product

Very efficient

No Comment
6 Hour(s) ago

Scallop Lace Trim Cami

  • Customer also reviewed:
  • Scallop Lace Trim PJ Bottom
  • Short Lightweight Velour Robe
Service
Product

Service rating : Arrived quickly.
Product: Would have liked a soft bra inside. M&S do a cami top like that. And for the larger busted lady they're great.

No Comment
6 Hour(s) ago

DULWICH P/CASE STD OX

  • Customer also reviewed:
  • Salad Servers
Service
Product

Service rating : Good range of quality products. Fast despatch of order.
Product: Superb quality. Crisp and fresh.

No Comment
7 Hour(s) ago

Classic Cotton Robe

  • Customer also reviewed:
  • Classic Cotton Robe (WH)
  • GIRLS HYDRO COTTON ROBE
  • etc.
Service
Product

Very good. Fast delivery.

No Comment
7 Hour(s) ago

LINTON THROW

  • Customer also reviewed:
  • ZIP P/CASE PROTCTR STD
Service
Product

Service rating : service was efficient and I received my parcel quickly.
Product: beautiful throw bigger than most, just what I was looking for to go on the sofa, excellent value in the sale.

No Comment
8 Hour(s) ago

E/COTTON B/SHT

  • Customer also reviewed:
  • White Lavender Hand & Nail Set
Service
Product

Service rating : Good
Product: Good

No Comment
9 Hour(s) ago

Short Lightweight Velour Robe

Service
Product

Service rating : Poor product details led tome paying express delivery for soething I never would have chosen and then had to pay postage to return
Product: Awful polyester inside.

No Comment
9 Hour(s) ago

DUCK FEATHER P STD

  • Customer also reviewed:
  • QLTD MATTRESS PROTECTOR KNG
  • WATERPROOF MAT PAD COT BED
Service
Product

Friendly. My only complaint is that you require a signature on delivery but the courier only gives a day, not a time - this means that someone has to be available all day to receive parcel - which is not possible.

No Comment
9 Hour(s) ago

Cassis Diffuser

  • Customer also reviewed:
  • Cassis Home Spray
  • CIRCUS CRAYONS
  • etc.
Service
Product

Service rating : Arrived very quickly and in great order.
Product: Very nice smell and lasts quite a while

No Comment
10 Hour(s) ago

Seychelles Travel Set

Service
Product

Service rating : Promo service
Product: Love the product it made a beautiful gift

No Comment
10 Hour(s) ago

Belle Floral Blouse

  • Customer also reviewed:
  • Broderie Blouse & Bloomer
Service
Product

Service rating : Delivered on time
Product: Love it looks like great quality

No Comment
10 Hour(s) ago

Cloud Motif Stripe Bodysuit

  • Customer also reviewed:
  • Me & You Shortie
  • MONKEY COMFORTER NEW
Service
Product

Service excellent and quality of goods very good, as very important for young babies. Delivery as stated by the company.

No Comment
10 Hour(s) ago

Large Candle Lid

  • Customer also reviewed:
  • Pomegranate Large Candle
  • Stoneware Heart Plate Large
  • etc.
Service
Product

Service rating : 1st class
Product: pleased with product

No Comment
10 Hour(s) ago

Classic Plimsole

Service
Product

Service rating : Service was excellent, very quick.
Product: I had seen these in store was impressed, not disappointed would recommend.

No Comment
10 Hour(s) ago

Crocodile Short Pyjamas

  • Customer also reviewed:
  • Lace Trim Nightie
  • RONNIE MONKEY MEDIUM
  • etc.
Service
Product

Service rating : Initially having chased up the order another was despatched containing only two items. I am still waiting for a refund
Product: They never arrived

Read more
I understand that this has not been a great experience for you, and I am really grateful that you took the time to talk to me about it. Your refund is on its way to you, and you have my contact details should you need any further help. Thank you,

Ellie
10 Hour(s) ago

Short Classic Robe

Service
Product

Service rating : Fast delivery
Product: Perfect

No Comment
10 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • Cotton Storage Bag Small
  • Cotton Storage Bag Under Bed
  • etc.
Service
Product

Service rating : Delivery was again fast - within the 3 day delivery time.
Product: Just the colour I was looking for & nice underfoot.

No Comment
10 Hour(s) ago

Stoneware Low Serving Dish

Service
Product

Service rating : Staff who took my order were very helpful - told me the dish would be delayed, and then kept me informed of its progress - all very good to know.
Product: love the quirky shape of this dish and the bright white colour - it will show off any ingredients to perfection!!

No Comment
10 Hour(s) ago

BALLERINAS TOOTH CUSHION

  • Customer also reviewed:
  • Star Pointelle T-Shirt
Service
Product

Service rating : Very quick delivery.
Product: Beautiful gift for my granddaughter.mi am sure she will love it.

No Comment
11 Hour(s) ago

Amelie Smocked Dress

  • Customer also reviewed:
  • E/COTTON FLAT SHT KNG
  • LOVE P/CASE SML RECT
Service
Product

Products arrived quickly

No Comment
12 Hour(s) ago

SHEEPSKIN RUG

Service
Product

Service rating : Item delivered within promised time slot.
Product: Although it was good I've seen thicker rugs at the same price so I returned it for a speedy refund.

No Comment
12 Hour(s) ago

Rose Signature Candle

  • Customer also reviewed:
  • Tutu Skirt
Service
Product
Latest
Service
Product

The first goods I ordered never arrived however when I phoned the girl(Ausralian?Kerry?) was extremely helpful even phoning me back and reordering and the goods arrived on time for a birthday.
Concerned that first goods never arrived- why?

07-Jul-2015
Good

Read more
No Comment
12 Hour(s) ago

Charcoal MOP Frame 5x7"

  • Customer also reviewed:
  • Fine Silver Frame 4x6"
Service
Product

Service rating : My first order never arrived and I had to phone up to investigate, it had been sent to someone else by Yodel. My replacement order came on time as promised by your excellent telephone service staff, the young lady was superb. I have had major problems with Yodel before, they are less than useless. The second order was by the Post Office.
Product: Great finish.

Read more
No Comment
12 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • CLASSIC DBL BORDER B/SHT
  • CLASSIC DBL BORDER H/TWL
  • etc.
Service
Product

Easy, user-friendly website, sales items in stock! Prompt, fuss-free delivery. Kept up-to-date with delivery info.

No Comment
12 Hour(s) ago

ARLETTE FLAT SHT SKNG

  • Customer also reviewed:
  • MARCHELLE FLAT SHT SKNG
  • Short Sleeve Hooded Top
  • etc.
Service
Product

Delivery as expected

No Comment
12 Hour(s) ago

BABY HANGER S/6

  • Customer also reviewed:
  • Cloud Baby Hat
  • Cloud Baby Leggings
  • etc.
Service
Product

Service rating : All excellent, as always!
Product: Cutest things ever! Good quality match mummy's hangers :)

No Comment
13 Hour(s) ago

Fine Silver Frame 4x6"

  • Customer also reviewed:
  • SORENTO B/TWL
  • SPRING INUIT
  • etc.
Service
Product

Service rating : as usual service was excellent and very friendly
Product: wonderful present

No Comment
13 Hour(s) ago

Boys Fairisle Trapper Hat

  • Customer also reviewed:
  • Cotton Rectangular Jumper
  • Woven Jogger
Service
Product

Very fast delivery! Thanks!

No Comment
13 Hour(s) ago

Deep V- Neck Linen T-shirt

  • Customer also reviewed:
  • Emilie Vintage Linen Runner
  • Emilie Vintage Linen Seat Pad
  • etc.
Service
Product

Service rating : Easy, clear website and ordering process. Timely arrival of order and adequate packaging.
Product: Was a little larger than anticipated. Usually am size 12/14, ordered 12 as don't like too baggy in this style but it is very large. Would have been better with a size 10 but as live in Italy and return postage is very high not worth sending back. Shame as lovely top otherwise.

Read more
No Comment
13 Hour(s) ago

EASYCARE FLAT SHT SKNG

  • Customer also reviewed:
  • EASYCARE P/CASE S/KNG HW PAIR
  • Lightweight Cosy
  • etc.
Service
Product

Rapid!

No Comment
13 Hour(s) ago

BRETON STRIPE THROW

  • Customer also reviewed:
  • Raw Edge Linen T-Shirt
Service
Product

Efficient website . well laid out

No Comment
14 Hour(s) ago

Foldover Suede Clutch

  • Customer also reviewed:
  • NIEVE B/MAT MED
  • NIEVE B/MAT MED
  • etc.
Service
Product

As always, excellent service. I don't think it can be beaten; the customer services operators are excellent.

No Comment
14 Hour(s) ago

Merino Long Cardigan

  • Customer also reviewed:
  • Perfect Linen Scented Sachets
Service
Product

Service rating : Staff very helpful
Product: Not worth price

No Comment
14 Hour(s) ago

Baguette Board

  • Customer also reviewed:
  • Lightweight Cosy
  • Salad Servers
Service
Product

Always delighted with the service from the White Company, products are always delivered quickly

No Comment
15 Hour(s) ago

Classic Cotton Robe (WH)

  • Customer also reviewed:
  • Hooded Velour Robe
  • The Diffuser Collection
Service
Product

Service rating : Staff bril
Product: Priced reduced good presents for xmas

No Comment
19 Hour(s) ago

Rose Signature Candle

  • Customer also reviewed:
  • Square Pocket T-Shirt
  • Zip Through Hoodie
Service
Product

Service rating : Very good
Product: Very pleased

No Comment
22 Hour(s) ago

Classic Cotton Robe

  • Customer also reviewed:
  • Lightweight Cosy
Service
Product

Service rating : good service however, track order option would be useful to plan around work commitments .... or opt for set delivery time (at no extra cost ie. delaying despatch)
Product: good long length and cosy for immediately out of shower

No Comment
22 Hour(s) ago

RONNIE MONKEY MEDIUM

Service
Product

Service rating : Always good and fast service
Product: There is a little tear on the cuddly toy.

Read more
It was great being able to talk to you today, and I am really grateful for your feedback. I have arranged for the new monkey to be sent to you, and he will be with you before Tuesday. Thank you,

Ellie
23 Hour(s) ago

Curved Hem Sleeveless T-Shirt

  • Customer also reviewed:
  • Ile De Re Outdoor Mattress
Service
Product

It is always good to receive the order quickly - I always prefer receiving one parcel rather than two because of the packaging. The box was enormous and I always feel that this is wasteful.
Otherwise I love WC products and the sale is always good value.

No Comment