Luxury bed linen, bedding and quality home accessories
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Service rating : Quick!Product: Love it!
Service rating : Fast deliveryProduct: Lovely little number that quite easily goes from day to evening wear! Bargain in the sale! Happy customer
I placed one order, but they were split into 3 orders and delivered at different times, missing one delivery and then having to chase it and re-order it. It was a nuisance, everything needs to come together.
Service rating : Very good and very fastProduct: Quality of the products
Service rating : Very easy to use the siteProduct: I have bought from you before for presents. Wonderful presentation
Service rating : greatProduct: great
Service rating : 1st rateProduct: Very easy to wear dress
Service rating : usual quick serviceProduct: lovely quality jeans but sizing not that accurate rather on the small size
Service rating : PerfectProduct: Fits the bill
Service rating : Speedy deliveryProduct: Loved this perfume bought 30ml first to try and now 100ml - must like it
Service rating : Excellent service. Such speedy delivery and packaged well.Product: I bought this cushion for my daughter's new bed. It is really pretty and not too big plus it matches her Ballerina duvet set that I bought from The White Company earlier in the year. My only criticism of the cushion is that there were 3 very large indiscreet labels sewn into the seams and the only way of removing them was to carefully cut them off. If I'd left them on they'd have been rather ugly.
Service rating : Fast delivery and well packaged.Product: The simplicity and clean lines of the packaging and Flowers is one of my favourite scents.
Service rating : Great website, very smart, easy and super quick to spend moneyProduct: For my baby but baby not here yet till Nov 2015
Products arrived really quickly & very well packaged. Very pleased & would definitely use again.
Service rating : Prompt service, well packaged, swift delivery and prompt attention to returnProduct: Lovely robe, ordered two as gifts, large perfect, small very long
Always reliable, although I have had problems with your website accepting my password, which is frustrating. This used not to happen (2 or 3 years ago); I hope I have solved the problem this time by creating a new password!
Always excellent service. If you have a problem their telephone staff are always helpful and curtious.
Service rating : Excellent, ordered received in two days, beautifully packed.Product: It was a gift so I am not sure, I will have to ask the recipient.
A very professional Customer Service Team who assisted my in a previous order, and absolutely helped me want to place another after a slightly dissapointing outcome. Delivery times are ideal, not the usual 7-10 day wait after ordering, and products are wonderful quality. I don't purchase my daughters nightclothes anywhere else.
Service rating : Swift delivery.Product: Perfect fit. Strangely has a gorgeous smell too!!??
Service rating : Nothing to addProduct: Nothing to add
Service rating : The package was delivered to my neighbours, who were on holiday, so I didn't receive it. Your colleague very kindly sent off a new package, but then the neighbours showed up. This kind of mishap is perhaps out of your control, but I was pleased with how quickly WC tried to rectify the situation.Product: It is really really huge - even for a large. I am actually a medium, but had hoped I could throw the cami in the dryer to shrink a bit. I hope this will work. I think the sizing is off as I really swim in the cami!
Service rating : Fast efficient service.Product: Great size for storing quilts.
Service rating : Packaging could be improved so they would be more suitable as giftsProduct: Very pretty and well packaged for a gift
Service rating : Very quick kept me informed at each stage, goods were well packed.Product: They are a present so I don't know what they are like but I've got a different fragrance and they are lovely.
Easy ordering and quick delivery. Everything packaged very well. Love my new bedding:)
Service rating : GreatProduct: Great
Service rating : Very quick shipping to Denmark, straight to my door.Product: Beautiful cards, just love them!
Service rating : Good service and prompt deliveryProduct: Good quality
Good quality items
Service rating : speedy serviceProduct: the shape was strange
Service rating : Arrived quickly and well packagedProduct: Love the necklace but it is really hard to put on and take off, I have to ask my sons to do it for me!
Service rating : Professional and prompt serviceProduct: Fabulous, comfortable and good quality
Service rating : Service excellent as always.Product: A little on the large side for me, but if you like that style its a lovely soft feel.
Service rating : Always helpful and experienced staff. From taking orders to delivering the items.Product: Excellent quality. Does the job extremely well.
Service rating : Prompt delivery, well packaged.Product: Nice trainers, but FAR too big. At least a full size too big. I'm normally an 8, but they were huge and had to be returned.
Excellent service as always !!!!! If only other retailers could follow suit.
Service rating : Fast and efficientProduct: Quality is spoiled by poor finishing in seams. The stitching is run off on a tiread which deteriorates over time causing seam to unravel. This explains why I have not bought towels from The White Company for some time. After several months use,when I'm sure the seams unravel as previously, there will be no comeback on the company. This is a pity as the quality of the towelling itself is excellent.
Service rating : Very convenient online shopping but if you could shorten the delivery time a bit, I'll rate it excellent.Product: To smell the scent, I really have to touch my nose the the heart.
My friend was trying to purchase on my behalf and was told sheet was out of stock. However when I called from Australia sheet was very much in stock at warehouse!!!
Goods arrived within the specified time, packaged well. all gifts
I Loved everything about it, but unfortunately the little card inside read a message I hadn't written to somebody else.
Service rating : Always goodProduct: Fits well, I bought it to take on a trip, light weight, wrinkles a minimum, good day and evening!29-Jul-2015Easy to use
Service rating : The website is easy to navigate, everything you need in the detail of the products and when needing to call TWC staff are extremely helpfulAND quick to get through to a real person.Product: It's fabulous, truly roomy and can include smaller items too. So much better than multiple bags
Efficient and nicely packaged. Thank you.
Service rating : Long delay, but reasons were fully explained.Product: It's perfect worth waiting for.
Service rating : ExcellentProduct: Good product
Service rating : Prompt delivery, nicely packaged.Product: Look lovely on arrival but washed poorly, very creased.
i had to place the order three times before receiving the order and then it was delivered to the wrong address so was reordered by yourselves