Luxury bed linen, bedding and quality home accessories
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Service rating : Really helpful and friendly customer serviceProduct: Received as a gift and loved it, so purchased for myself
As always, I was absolutely delighted with all the items ordered, with the delivery service. They were all for gifts and the presentation is so lovely that I am always confident that they will be well received.
Thank you, White Company.
The girl I spoke to on the phone was so helpful. She made sure I got the products quickly, even though I asked for gift wrap for the Little While company as present for next door neighbour's newborn and wanted it to give on the day they came out of hospital. Perfect timing, beautiful gift wrap and parents loved the present. She also was re-assuring the right present. thank you
swift, reliable and friendly
Service rating : Fast and efficientProduct: A little gift for my wife. Very fresh and pleasant airiness
Service was ok but but very disappointed with packaging, items were only in a bag, they were presents and I think a white company bag should have been included
Service rating : Very efficientProduct: It looks great but it's a gift
Very fast delivery.
Service rating : Very helpful on phone and super speedy deliveryProduct: Excellent fit, good quality and stylish
Service rating : Dreadful service not giving free returns yo VIP customers. I buy a lot from The White Company and this time paying £12 to return 2 robes was inappropriate . I am looking at companies offering free returns in the future.Product: The robes had no shape at all. I want to feel luxurious in a robe and give this feeling to my guests.
Service rating : Always excellent serviceProduct: Lovely top though not quite as I expected. Returned garment but will buy again from White Company.
Service rating : quick delivery, well packed, easy returnsProduct: well made
Service rating : Super fast delivery. Excellent service and great products.Product: Lovely material and very comfortable. Will look forward to wearing them.
Service rating : Always on form.Product: Returned to shop, quite small, exchanged, no problems . Staff always eager to help.
Service rating : Service always excellentProduct: I love this jumper and only niggle is that it is rather thin so a bit see through if wearing patterned shirt beneath
Service rating : Excellent services assistant in shop was so polite and helpful . The item I required was out of stock in store ,within seconds the assistant had ordered the item on line for me and it was delivered 2 days later. Very happy customer.Product: I purchased the baby blanket for my newborn grandson . It arrived and I was vey pleased with the item. Excellent quality and so soft against baby's skin , looks amazing in the pram my daughter was very happy with my gift, so much so we are going to purchase the full bed set.
delivery was very quick.
Easy and quick
Very nice helpful friendly staff
Service rating : Quick delivery.Product: Good quality. Love the classic design. Brought one for my mum.
Service rating : always exceptionalProduct: very pleased, good quality and looks lovely on
Service rating : Always greatProduct: No problem. Some things a little pricey.
Service rating : Goods arrived quickly and I was kept informed at all times.Product: Love the clothes, very good quality and lovely fit, just wish a little cheaper!
Service rating : Very quick and proffesionalProduct: Good size
Service rating : i placed order for Deco shade chandelier on 30.3..14 and waited for 11 days before contacted customers services via phone. I received information that my order will not arrived until 24.5.14. Disappointing. two days later i received email that my order is on the way. Order arrived early despite customers services.Product: Very nice Chandelier, i am pleased with it. just waiting for electrician to come to check lighting and install it.
Service rating : Prompt and fast deliveryProduct: Soft and pretty bought it on sale for £12 instead of £20 happy with the deal
Service rating : Excellent service as per usual with The White Company. It's always a pleasure to buy from them.Product: Very good value and lovely fine cotton.
Service rating : I have shopped in retail WC stores regularly but this is the first time on line and I am very impressed.Product: Very pleased thank you
Always good and prompt.22-Apr-2014In store or online, never a problem, service is great.
I would have said excellent, but a box arrived at my new address - where I have not yet moved into. I asked for the order to be despatched 'all together' as you suggested, whenever the rest of the order arrived - sometime in May, I think, by which time I knew I would be living in my new home. The decorator picked up the parcel - but this stopped his work as he had to ask the postman to go round the back where he could open the door, etc. etc. - just an inconvenience all round.
Service rating : Arrived before the time stipulated!Product: Lovely quality!
Service rating : Good delivery times, excellent packaging, lovely products.Product: Always lovely jumpers just a pity they bobble somewhat
Very quick, all items packaged well.
Excellent delivery but would have liked free returns
Website excellent - only issue is the need to click on size option when there is only one size available for many products.
Excellent service. Super fast delivery with the standard delivery. Very impressed.
Service rating : Efficient and hassle freeProduct: Fuss free design and good quality
Service rating : Couldn't fault the service it's first class.Product: Great dress, lined with cotton lining, it's for my 60 th birthday abroad, which will be perfect.
Service rating : Always polite and helpful. Reliable delivery.Product: It was excellent at the sale price but would have seemed too expensive full price.
Service rating : I am waiting for a reply from the white regarding the preservatives in the products i purchasedProduct: Until i know which of the products has caused a problem i am unable to comment
Service rating : Excellent, as usualProduct: Great cardi - just as described
Service rating : Very efficient service.Product: Lovely item.
Together with the trouser and the dungaree set I ordered three white onesies for a three month old baby. I am still waiting for them to come and now my baby is 3 months and 3 weeks. I would like a refund for those three onesies as they will not be of use when I receive them.
Efficient as usual
Service rating : excellent websiteProduct: exactly as expected from website, very good size and quality.
Service rating : prompt delivery and great productsProduct: Simple and elegant design
Service rating : easy shop good deliveryProduct: Nice clothing as always just wish it wasn't always handwash!
Service rating : Very quickProduct: Service was very good indeed items arrivedd quick