The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 74529 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
3 Hour(s) ago

Seam Detail Dress with Pocket

  • Customer also reviewed:
  • Tuck Waist Jersey Dress
Service
Product

Service rating : Very prompt delivery.
Product: Love it and have now bought a cardigan to go with it.

No Comment
7 Hour(s) ago

Flowers Luxury Set

Service
Product

Service rating : Straight forward good service. Will recommend.
Product: Gorgeous. Am hooked!

No Comment
7 Hour(s) ago

Baby Girl Reversible Hat

  • Customer also reviewed:
  • Sleeveless Dress With Bodysuit
Service
Product

Easy to purchase, kept in touch re delayed delivery and delighted with products that arrived although they haven't been given yet.

No Comment
7 Hour(s) ago

Coco Floral Dress

  • Customer also reviewed:
  • Coco Sleeveless Smocked Dress
  • Girls Perfect Cotton Bodysuit
Service
Product

Very quick and informative.

No Comment
9 Hour(s) ago

Seam Detail Linen T-Shirt

  • Customer also reviewed:
  • Split Hem Linen T-Shirt
  • Square Pocket T-Shirt
Service
Product

Service rating : Relatively slow shipping ...
Product: Fabric, fit, look ++++++

No Comment
9 Hour(s) ago

Handmade Glass Carafe & Tumblr

  • Customer also reviewed:
  • Wooden Slate Board
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
9 Hour(s) ago

Skinny Jean

Service
Product

Website clear, easy to manoeuvre round, good

No Comment
12 Hour(s) ago

Chunky Colourblock Jumper

  • Customer also reviewed:
  • Fine Stripe Split Jumper
Service
Product

Service rating : as always, excellent





1
Product: Lovely jumper!!

No Comment
14 Hour(s) ago

Flowers Bath & Body Set

  • Customer also reviewed:
  • Flowers Hand & Nail Set
Service
Product

Well, there's always room for improvement

No Comment
14 Hour(s) ago

Broderie Strap Dress

  • Customer also reviewed:
  • Me & You Shortie
  • Pirate Hoodie
  • etc.
Service
Product

No problems

No Comment
17 Hour(s) ago

Jersey Shirt

Service
Product

Service rating : good as always
Product: True to size. Super fabric, lightweight, almost see thru. Contemporary. Will be loved as a well cut summer shirt. Also a good shade of white, quite soft.

No Comment
18 Hour(s) ago

Beach T-Shirt Dress

Service
Product

Service rating : The package arrived quickly at home.
Product: The dress is very simple for the price I payed.

No Comment
18 Hour(s) ago

Boxy Rib Hem Jumper

  • Customer also reviewed:
  • Gathered Back Shirt
  • Pointelle Detail Dress
Service
Product

Service rating : Great to have email confirmations of purchase. Package arrived quickly and we'll packed. Thank you
Product: Great weekend jumper - nothing to change

No Comment
18 Hour(s) ago

Linen Swing Dress

  • Customer also reviewed:
  • STAR BABY BLANKET
Service
Product

Service rating : Easy to use the website and swift delivery.
Product: Wonderful elegant shape. Great feel to the Linen. Yet to wash

No Comment
18 Hour(s) ago

Casual Jersey T-Shirt

Service
Product

Service rating : Quick and efficient
Product: Item as described - great fabric!

No Comment
18 Hour(s) ago

Broderie Lace Tunic

  • Customer also reviewed:
  • Noir Moisturising Hand Cream
  • Short Sleeve Lace Dress
  • etc.
Service
Product

Service rating : The service provided is brilliant, however I have serious issues with the quality of the clothing - have ordered a lot of things that have looked great online or in th brochure, but very disappointing when they arrived. And expensive. Cashmere is dreadful.
Product: Looked great in the brochure and on line, but nothing like that on. What has happened to all the great summer classics you use to supply, the quality is nothing like it use to be.

Read more
No Comment
18 Hour(s) ago

Seychelles Travel Set

Service
Product

Service rating : The order was delivered very quickly.
Product: Just the right size to take on holidaya. The product has a lovely perfume and is great to use.

No Comment
19 Hour(s) ago

BABY PLAIN TIGHTS 1PCK

  • Customer also reviewed:
  • Essentials Hat
  • Mini Stripe Swimsuit
Service
Product

Service rating : Easy to order online. Order delivered 2 dats later.
Product: Great colour for baby girl. Just a hint of pink. Soft to touch.

No Comment
20 Hour(s) ago

Jersey Band Linen Trousers

  • Customer also reviewed:
  • Merino Long Cardigan
  • Sateen Stripe Nightshirt
  • etc.
Service
Product

After a poor start the telephone service was excellent
Your web site has glitches. Resetting the delivery options everytime something unrelated was changed on the page . Email confirmation was another day later making the next day delivery tricky!

No Comment
20 Hour(s) ago

Patch Pocket Dress

  • Customer also reviewed:
  • White Geranium Diffuser
  • Wild Mint Diffuser
Service
Product

Service rating : Good as usual
Product: No

No Comment
20 Hour(s) ago

Classic Jute Plimsole

  • Customer also reviewed:
  • Crepe Panel Swing Dress
  • Curved Hem Swing Jersey Tunic
  • etc.
Service
Product

Service rating : Quick and efficient
Product: But too narrow

No Comment
21 Hour(s) ago

SUPER SOFT PIQUE B/SHT

  • Customer also reviewed:
  • SUPER SOFT PIQUE H/TWL
  • Waffle Cotton Robe (WH)
Service
Product

Service rating : very good and quick
Product: very good quality

No Comment
24 Hour(s) ago

Short Sleeve Lace Dress

  • Customer also reviewed:
  • Tuck Waist Jersey Dress
Service
Product

Service rating : Arrived within two days, so was able to wear on the Saturday evening. Brilliant.
Product: Did not keep, sadly once again sizing seemed larger than normal. But not as large as the Tuck waist Jersey dress. It us a beautiful dress, looks expensive and beautiful colour. But for a dressier occasion, so not as versatile as Tuck waist dress.

Read more
No Comment
26 Hour(s) ago

Blanc EDT 30ml

Service
Product

Service rating : Quick delivery, efficient service.
Product: Love this, so fresh and clean.

No Comment
26 Hour(s) ago

CLOUD BLANKET

Service
Product

Service rating : Have not even received cloud blanket. It's been over two weeks !!!
Product: The whole service poor

No Comment
29 Hour(s) ago

COTTON CHECK BLANKET

  • Customer also reviewed:
  • Essentials Scratch Mitts
  • INDY ELEPHANT CRINKLE EARS
  • etc.
Service
Product

Website was good but my order has still not arrived. Surprised to receive a survey before my goods. Not happy

Read more
I'm disappointed to learn your order had not arrived as swiftly as expected. I can see you've spoken with our Social Media team and you've received your order. I would just like to assure you that we've passed this feedback on to our courier.

Scott
30 Hour(s) ago

Short Lightweight Velour Robe

Service
Product

Service rating : Very quick delivery and well packed product
Product: Bought as a gift

No Comment
31 Hour(s) ago

Sleepy Elephant Pyjamas

Service
Product

Service rating : No problems with ordering and arrived within 2 days.
Product: This was bought as a present for a new born. The parents are animal lovers and were thrilled with this gift. I bought 6-9 months for use in the autumn.

No Comment
31 Hour(s) ago

Lace Trim Nightie

  • Customer also reviewed:
  • Provence Stripe Teatowel S/2
Service
Product

Service rating : Great tracking once my order was placed and quick delivery
Product: Love this nightie. It is extremely comfortable due to its full shoulder cover - no skimpy straps to move around. It is a practical shape but pretty too with the lace finish. It has washed very well
More colours please - maybe a soft pastel pink

Read more
No Comment
31 Hour(s) ago

Cropped Side Zip Trouser

Service
Product

Service rating : My purchase was despatched immediately and arrived the next day.
Product: Great fit, versatile, and comfortable!

No Comment
32 Hour(s) ago

Ceramic Toothbrush Holder

Service
Product

Service rating : Very quick delivery and product well wrapped
Product: It was exactly as the website had shown which is so refreshing. Great value.

No Comment
32 Hour(s) ago

Cedar Rose Sented Sachets S/3

  • Customer also reviewed:
  • Rose Signature Candle
  • Short Classic Robe
Service
Product

Really fast delivery

No Comment
33 Hour(s) ago

VINTAGE JOUR P/CASE SML RECT

Service
Product

Service rating : service and communication pretty good even if I had to wait nearly 8 months for Florence bed,I suppose the Italians took a long time to fulfil their orders!!However I am very happy with my new bed,it's quite lovely. . . .and has been much admired
Product: My mistake I did not check the measurements I expected a much larger p/case

Read more
No Comment
34 Hour(s) ago

Me & You Baby Sleepsuit

Service
Product

Service rating : slick and fast
Product: birth present for baby not as yet arrived, but it looks fab

No Comment
34 Hour(s) ago

Bath/Massage Brush

Service
Product

usually excellent but when I had a query on my credit card 2weeks ago, they said they would ring back. I am still waiting!!

No Comment
34 Hour(s) ago

Denim Short

  • Customer also reviewed:
  • Textured Cardigan
Service
Product

Service rating : On line is quick and efficient
Product: The sizing in your shorts / trousers are all wrong. I am a size 10 / S in clothing and I cannot fit into your size 10 shorts; your size 12's are tight and the 14's are enormous. Something is not right!! Very disappointing as all other clothing I buy from White Company is a Small and fits. I know I will be sending back the white jeans that are on order :(

Read more
No Comment
35 Hour(s) ago

Flowers Bath & Shower Gel

  • Customer also reviewed:
  • Seychelles Bath & Shower Gel
Service
Product

Service rating : Fast efficient service
Product: This is a pleasing fragrance that I was trying for the first time. It has not surpassed the my favourite - Seychelles

No Comment
35 Hour(s) ago

Embroidered Neckline PJ Set

Service
Product

Service rating : Received via post within 48 hrs
Product: Beautiful design, quality and perfect fit

No Comment
35 Hour(s) ago

Casual Jersey T-Shirt

  • Customer also reviewed:
  • MICROFIBRE TOPPER SKNG
  • Short Sleeve T-Shirt
Service
Product

I'd have said excellent but the fact that you have to pay for returns brings the score down in my view. This is an outdated practice and doesn't reflect well on a store of the White Company's calibre in my opinion :)

No Comment
36 Hour(s) ago

Rib Detail Joggers Winter-White,16

Service
Product

Service rating : White company is one of my favourite shops, however some stores and the service let the company's image down.
Product: Lovely rich cream colour, very comfortable and light feeling material even though it is thick and of good quality

No Comment
37 Hour(s) ago

Double Lace Trim Nightie Grey/white, M

Service
Product
Latest
Service
Product

Service rating : Most helpful staff & good check out too
Product: I am looking do a petty late with fitted bust area. Am using your nightie ! A bit less full would be perfect

22-May-2015
Good

Read more
No Comment
39 Hour(s) ago

Kids E/Cttn Fit Sheet Cot Bed

  • Customer also reviewed:
  • MICROFIBRE TOPPER SGL
  • PIRATES CB D/COVER
  • etc.
Service
Product

Excellent service every time I have ordered from white company. Delivered within 2 days of placing the order under standard delivery!!

No Comment
39 Hour(s) ago

Double Lace Trim Nightie

  • Customer also reviewed:
  • Inserted Lace Nightie
Service
Product
Latest
Service
Product

Service rating : Lady on the telephone was extremly helpful, polite and bubbly, she is a credit to your company
Product: Very soft and comfortale

22-May-2015
First rate

Read more
No Comment
40 Hour(s) ago

Baby Elephant Hooded Towel

Service
Product

Service rating : Fast delivery easy webiste
Product: Its beautiful and soft!

No Comment
41 Hour(s) ago

Bear Hug Short PJ

  • Customer also reviewed:
  • Parrot Short Pyjamas
  • Soft Stripe Dungarees
Service
Product

Service rating : As always, the customer service is outstanding, the delivery very fast and goods as expected! Thank you very much!
Product: Very happy with the quality!

No Comment
41 Hour(s) ago

20 Bistro Bulb Fairy Lights BK White, One Size

  • Customer also reviewed:
  • Broderie Bib Detail Cover-Up Navy, 16
  • Roll Top Pleat Lounge Trouser Midnight, 16
  • etc.
Service
Product

I was told the items would arrive in 3-5 days, and they arrived in two. I really appreciated this speedy service.

No Comment
41 Hour(s) ago

Ile De Re Outdoor Mattress

  • Customer also reviewed:
  • Ile De Re Stripe Seat Pad S4
Service
Product

Service rating : Good
Product: Good

No Comment
41 Hour(s) ago

20 Bistro Bulb Fairy Lights BK

  • Customer also reviewed:
  • Emilie Vintage Linen Seat Pad
  • Pom Pom Cushion W/Pad
Service
Product

Service rating : speedy delivery; easy to use the site; it holds my 'maybe items' in my shopping basket for as long as I need to get a good enough purchase together to submit my order; the offers are a great incentive to shop!
Product: love them, great atmosphere creators

No Comment
41 Hour(s) ago

BELVEDERE P/CASE STD OX

  • Customer also reviewed:
  • E/COTTON DEEP FIT SHT DBL
  • HYDRO COTTON RIB B/TWL
  • etc.
Service
Product

absolutely first rate

No Comment
42 Hour(s) ago

Coco Floral Dress

Service
Product

Service rating : Friendly and efficient.
Product: The cotton is beautifully soft and confortable, just right to be next to my granddaughters delicate skin. The design is so pretty but not fussy and so can be worn at any time.

No Comment