The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 91342 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
30 Minute(s) ago

Unisex White Classic Robe

  • Customer also reviewed:
  • Mustique Bath & Shower Gel
Service
Product

Service rating : Always first rate. Great products. Never disappointed.
Product: Bought for gift

No Comment
1 Hour(s) ago

White Lavender Heart Soap

  • Customer also reviewed:
  • Heart Soap Plate
  • White Lavender Bath Foam Decanter
  • etc.
Service
Product

Fabutastic!!

No Comment
1 Hour(s) ago

Textured Bunny Booties

Service
Product

Service rating : Fast delivery and good quality
Product: Lovely item, good quality and price

No Comment
1 Hour(s) ago

Genoa Housewife Pillowcase

  • Customer also reviewed:
  • Genoa Duvet Cover
Service
Product

Service rating : Easy to use website and speedy delivery
Product: The quality is fantastic. They have such a soft luxurious feel

No Comment
2 Hour(s) ago

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Biarritz Duvet Cover
  • Biarritz Flat Sheet
Service
Product

Service rating : Quick and efficient
Product: Feels cool and refreshing

No Comment
2 Hour(s) ago

Mini Crook Set Of 4

  • Customer also reviewed:
  • Enamel Alfresco Lights
  • Bistro Bulb Fairy Lights
Service
Product

Service rating : Really simple online service, great sale prices and quick convenient delivery.
Product: Really nice quality.

No Comment
3 Hour(s) ago

Orange Grove Signature Candle

Service
Product

Service rating : Arrived as promised.
Product: Lovely gift

No Comment
3 Hour(s) ago

Glass Ice Bucket

Service
Product

Excellent

No Comment
5 Hour(s) ago

Brompton Duvet Cover

  • Customer also reviewed:
  • Brompton Oxford Pillowcase
Service
Product

Service rating : Items no longer available in my local area Leeds. Contacted customer service and a London store; placed and paid for my items by phone and received goods as promised within 48 hours. Excellent service.
Product: Excellent quality and fit.

No Comment
6 Hour(s) ago

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Biarritz Duvet Cover
  • Biarritz Flat Sheet
Service
Product

Always very swift service - packaging brilliant feels like a real treat to have the products wrapped in a caring and professional manner

No Comment
6 Hour(s) ago

Biarritz Duvet Cover

  • Customer also reviewed:
  • 200TC Egyptian Cotton Deep Fitted Sheet
Service
Product

Service rating : Excellent website and very prompt delivery
Product: nice quality and washes well

No Comment
6 Hour(s) ago

Egyptian Cotton Hand Towel

  • Customer also reviewed:
  • Egyptian Cotton Bath Sheet
  • Medium Neive Bath Mats
Service
Product

Service rating : Arrived quickly
Product: As described

No Comment
7 Hour(s) ago

Nieve Large Bath Mats

  • Customer also reviewed:
  • Luxury Light Terry Towel
Service
Product

Service rating : Prompt service. Well packaged.
Product: Great quality. Very thick and luxurious. Look really nice on bathroom floor

No Comment
8 Hour(s) ago

Fresh Fig Hand & Nail Set

  • Customer also reviewed:
  • Hydrocotton Robe With Ears (1-5yrs)
Service
Product

Service rating : Website easy to use, delivered on time
Product: Good value

No Comment
8 Hour(s) ago

Classic Double Border Hand Towel

  • Customer also reviewed:
  • Classic Double Border Bath Towel
  • Antibes Bath Mat
Service
Product

The box with white company was left in full view all day out side my front door! I'm lucky it was still there!!!

No Comment
8 Hour(s) ago

White Duck and Feather 4.5 Cot Bed Duvet

  • Customer also reviewed:
  • Sparkle Jumper (4-10yrs)
  • Striped Linen Cardigan (4-10yrs)
  • etc.
Service
Product

Service rating : Fast delivery. Quality items.
Product: Sale price, excellent quality

No Comment
9 Hour(s) ago

Enamel Alfresco Lights

Service
Product

Great.

No Comment
10 Hour(s) ago

White Duck Feather and Down Duvet 13.5 Tog

  • Customer also reviewed:
  • Duck Feather Pillow
Service
Product

Great service, delivery was quick

No Comment
10 Hour(s) ago

Georgia Giraffe Squeak Toy

  • Customer also reviewed:
  • 200TC Egyptian Cotton Fitted Sheet
Service
Product

Excellent service and delivery only disappointment I had was if I had brought from a shop it would have been put in a gift bag with tissue paper instead I had to buy an alternative bag which I think spoilt the gift . I know you do a gift wrap service but maybe you need enclose a bag for free like the shops or for a small charge

Read more
No Comment
10 Hour(s) ago

Bistro Bulb Fairy Lights

  • Customer also reviewed:
  • Enamel Alfresco Lights
Service
Product

Service rating : Excellent customer service as expected
Product: Stylish and well made

No Comment
10 Hour(s) ago

Linen Full Needle Jumper

  • Customer also reviewed:
  • Contrast Trim V-Neck Jumper
Service
Product

Service rating : Fab service
Product: Lovley jumper

No Comment
11 Hour(s) ago

White Duck Feather and Down Duvet 9 Tog

  • Customer also reviewed:
  • White Duck Feather and Dovn Duvet 9 Tog
Service
Product

Excellent

No Comment
11 Hour(s) ago

Medium Neive Bath Mats

  • Customer also reviewed:
  • Antibes Bath Mat
Service
Product

Service rating : website quick & easy to use
Product: good quality & something different

No Comment
11 Hour(s) ago

Heart Spot Socks 3 Pack

  • Customer also reviewed:
  • Bunny Sleeve T-Shirt (1-5yrs)
  • Bella Jersey Cot Bumper
Service
Product

Excellent as always. Very quick delivery.

No Comment
11 Hour(s) ago

Boys Hooded Bear Towel

Service
Product

Service rating : First Class Friendly Service
Product: Gorgeous soft towel, ideal new baby gift.

No Comment
11 Hour(s) ago

Contrast Tubular Long-Line Cardigan

Service
Product

Service rating : Easy to order. Fast delivery
Product: Great quality and fit

No Comment
12 Hour(s) ago

Silk Duvet

Service
Product

Service rating : From ordering to delivery, great customer service.
Product: Product is of a high standard, love how soft and luxurious they feel when I get into bed.

No Comment
12 Hour(s) ago

Enamel Alfresco Lights

Service
Product

Service rating : My order went through fine but their courier service totally let it down. Unfortunately they use Hermes who are totally incompetent. One attempt only to deliver and then took it straight back to the depot and then returned it to the White Company. I didn't even know this until I had investigated and then had to reorder the item! Customer services helped well and used a different courier but this is too much hassle for one item.
Product: Lovely garden lights on sale too.

Read more
No Comment
12 Hour(s) ago

Woodland Fairy Housewife Pillowcase

  • Customer also reviewed:
  • Woodland Fairy Duvet Cover
  • Matilda Frill Comforter
Service
Product

Service rating : Good service
Product: Good quality

No Comment
12 Hour(s) ago

Blossom Pyjamas

  • Customer also reviewed:
  • Blossom Velour Sleeping Bag 2.5 Tog
  • Fleece Romper
  • etc.
Service
Product

Great efficient service

No Comment
13 Hour(s) ago

Luxury Quilted Mattress Protectors

  • Customer also reviewed:
  • 200TC Egyptian Cotton Deep Fitted Sheet
Service
Product

Service rating : Easy to use website and prompt delivery
Product: Really good fit for a deep mattress and excellent quality

No Comment
13 Hour(s) ago

Giant Dated Bear 2016

Service
Product

Service rating : The White Company have a superb and efficient service almost always in a couple of days.....cannot fault in any way
Product: This is a brilliant large bear, very tactile and loveable, great soft fabric for children or 'grown ups'!!

No Comment
13 Hour(s) ago

Flowers Diffuser

  • Customer also reviewed:
  • Orange Grove Scent Diffuser
Service
Product

Service rating : We normally shop in store and the staff are always very courteous and helpful. We love the selection of homewards and we used to buy Rituals reed diffusers - but having discovered these at the White Company, they are now are preferred option. It was very easy to shop online to replace some of these.
Product: This is wonderful scent and we have used this throughout the summer as it suits the season perfectly. It lasts well too.

Read more
No Comment
13 Hour(s) ago

Enamel Alfresco Lights

  • Customer also reviewed:
  • Wild Sage Candle
Service
Product

Service rating : Telephone call to the White company. Very helpful and polite.
Product: Excellent quilty. Great sale price.

No Comment
14 Hour(s) ago

Santorini Oxford Pillowcase

  • Customer also reviewed:
  • Santorini Duvet Cover
  • Santorini Flat Sheet
  • etc.
Service
Product

Service rating : Easy to order and arrived promptly.
Product: Lovely design

No Comment
14 Hour(s) ago

Antibes Bath Mat

  • Customer also reviewed:
  • Antibes Bath Mat Medium
  • Mustique Bath & Shower Gel
  • etc.
Service
Product

Service rating : Never disappointed !!
Product: Lovely

No Comment
14 Hour(s) ago

Fresh Fig Bath and Shower Gel

  • Customer also reviewed:
  • Fresh Fig Luxury Gift Set
  • Mustique Bath & Shower Gel
Service
Product

Totally messed up my order so I did not receive some of the items - will not purchase from Company again

No Comment
14 Hour(s) ago

Jersey Pocket Shift Dress

  • Customer also reviewed:
  • V-Neck Tie Belt Dress
Service
Product

Service rating : Excellent service as usually.
Product: Elegant and fit very well. I like it.

No Comment
14 Hour(s) ago

Savoy Oxford Pillowcase

  • Customer also reviewed:
  • Savoy Duvet Cover
Service
Product

Service rating : Always excellamt
Product: Excellent service as always

No Comment
14 Hour(s) ago

**NO DESCRIPTION**

Service
Product

Service rating : Easy to order, quick delivery
Product: Bath mat seam unraveled after 2 washes. Returned to shop, sorted out a replacement no problem.

No Comment
14 Hour(s) ago

Breton Stripe Baby Blanket

  • Customer also reviewed:
  • Kimbo Comforter
  • Stripe Knot Hat
Service
Product

Efficient. Clear website, quick delivery, good email communication.

No Comment
14 Hour(s) ago

Genoa Housewife Pillowcase

  • Customer also reviewed:
  • Genoa Duvet Cover
  • 300TC Egyptian Cotton Deep Fitted Sheet
  • etc.
Service
Product

Service rating : Good service, delivery in time
Product: very good quality

No Comment
14 Hour(s) ago

Porto Casserole Pot

Service
Product

Service rating : after one or two problems my casserole pot arrived
Product: I have several dishes in the porto range, excellent vaule stylish range, good for formal or informal dinning.

No Comment
14 Hour(s) ago

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Biarritz Duvet Cover
Service
Product

Service rating : Great customer service
Product: fantastic product

No Comment
14 Hour(s) ago

Mini Crook Set Of 4

  • Customer also reviewed:
  • Porto Stoneware Mini Cups - Set of 4
  • Bistro Bulb Fairy Lights
Service
Product

Service rating : Good service
Product: Good quality and suitable for installing into flower pots

No Comment
14 Hour(s) ago

Egyptian Cotton Hand Towels

  • Customer also reviewed:
  • Egyptian Cotton Bath Towels
  • White Egyptian Cotton Bath Sheet
  • etc.
Service
Product

Service rating : Excellent service. I had forgotten to return an item (I was having building work done) my order was 3 months ago. You guys said you'd give me a full refund !
Product: Always great quality

No Comment
14 Hour(s) ago

White Duck Feather and Down Pillow

  • Customer also reviewed:
  • White Duck Feather and Down Duvet 9 Tog
  • Confetti Heart Knotted Hat
Service
Product

Good in store but not when complaining about the product

No Comment
14 Hour(s) ago

Stripe Knot Hat

  • Customer also reviewed:
  • Knitted Cardigan - Navy
  • Textured Bunny Booties
  • etc.
Service
Product

Easy to order and return. Quick delivery.

No Comment
14 Hour(s) ago

Smocked Blouse (1-5yrs)

  • Customer also reviewed:
  • Checked Pocket Shirt (1-5yrs)
Service
Product

Service rating : My order never arrived with me. Had message from courier saying they had left in a safe spot. Was never found!
Product: Never received. Then out of stock

No Comment
15 Hour(s) ago

Enamel Alfresco Lights

  • Customer also reviewed:
  • Glass Cup And Saucer
  • Drinks Dispenser
  • etc.
Service
Product

Service rating : Service was quick
Product: These are lovely but I wouldn't have bought them at full price

No Comment