The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 76724 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
1 Hour(s) ago

Blanc EDT 100ml

Service
Product

Service rating : Quick!
Product: Love it!

No Comment
2 Hour(s) ago

Pleat Waist Jersey Dress

Service
Product

Service rating : Fast delivery
Product: Lovely little number that quite easily goes from day to evening wear! Bargain in the sale! Happy customer

No Comment
4 Hour(s) ago

Hooded Velour Robe

Service
Product

I placed one order, but they were split into 3 orders and delivered at different times, missing one delivery and then having to chase it and re-order it. It was a nuisance, everything needs to come together.

No Comment
8 Hour(s) ago

CLASSIC DBL BORDER B/TWL

  • Customer also reviewed:
  • DUCK FEATHER P STD
  • Int Treasure Map PJ
Service
Product

Service rating : Very good and very fast
Product: Quality of the products

No Comment
13 Hour(s) ago

BARNEY RATTLE

  • Customer also reviewed:
  • Star Short Sleeve Sleepsuit
Service
Product

Service rating : Very easy to use the site
Product: I have bought from you before for presents. Wonderful presentation

No Comment
15 Hour(s) ago

COTTON CHECK BLANKET

  • Customer also reviewed:
  • Me & You Blanket & Hat Set
  • WADDED ELEPHANT BLANKET NEW
Service
Product

Service rating : great
Product: great

No Comment
19 Hour(s) ago

Basic jersey Tunic

Service
Product

Service rating : 1st rate
Product: Very easy to wear dress

No Comment
21 Hour(s) ago

7/8th Jean

  • Customer also reviewed:
  • Mustique Hand and Nail Cream
  • Mustique Hand Wash
Service
Product

Service rating : usual quick service
Product: lovely quality jeans but sizing not that accurate rather on the small size

No Comment
22 Hour(s) ago

Lacquer Butlers Tray

Service
Product

Service rating : Perfect
Product: Fits the bill

No Comment
28 Hour(s) ago

Day EDT 100ml

  • Customer also reviewed:
  • Day EDT 30ml
Service
Product

Service rating : Speedy delivery
Product: Loved this perfume bought 30ml first to try and now 100ml - must like it ��

No Comment
32 Hour(s) ago

BALLERINAS TOOTH CUSHION

Service
Product

Service rating : Excellent service. Such speedy delivery and packaged well.
Product: I bought this cushion for my daughter's new bed. It is really pretty and not too big plus it matches her Ballerina duvet set that I bought from The White Company earlier in the year. My only criticism of the cushion is that there were 3 very large indiscreet labels sewn into the seams and the only way of removing them was to carefully cut them off. If I'd left them on they'd have been rather ugly.

Read more
No Comment
33 Hour(s) ago

Flowers Travel Set

Service
Product

Service rating : Fast delivery and well packaged.
Product: The simplicity and clean lines of the packaging and Flowers is one of my favourite scents.

No Comment
34 Hour(s) ago

BARNEY RATTLE

  • Customer also reviewed:
  • CELLULAR SATIN BLANKET PRAM
  • CHRISTENING SHAWL
  • etc.
Service
Product

Service rating : Great website, very smart, easy and super quick to spend money
Product: For my baby but baby not here yet till Nov 2015

No Comment
36 Hour(s) ago

White Lavender Body Lotion

  • Customer also reviewed:
  • White Lavender H&N Cream
Service
Product

Products arrived really quickly & very well packaged. Very pleased & would definitely use again.

No Comment
39 Hour(s) ago

Hooded Velour Robe

Service
Product

Service rating : Prompt service, well packaged, swift delivery and prompt attention to return
Product: Lovely robe, ordered two as gifts, large perfect, small very long

No Comment
40 Hour(s) ago

CIRCUS CRAYONS

  • Customer also reviewed:
  • Crocodile Short Pyjamas
  • Mustique Hand and Nail Cream
  • etc.
Service
Product

Always reliable, although I have had problems with your website accepting my password, which is frustrating. This used not to happen (2 or 3 years ago); I hope I have solved the problem this time by creating a new password!

No Comment
41 Hour(s) ago

White Oval Shade Console Lamp

Service
Product

Always excellent service. If you have a problem their telephone staff are always helpful and curtious.

No Comment
43 Hour(s) ago

Boys Bear Hooded Towel

  • Customer also reviewed:
  • Me & You Shortie
  • Short Sleeved Polo Bodysuit
Service
Product

Service rating : Excellent, ordered received in two days, beautifully packed.
Product: It was a gift so I am not sure, I will have to ask the recipient.

No Comment
44 Hour(s) ago

Int Carriage PJ

  • Customer also reviewed:
  • Int Fairy PJ
  • Int Treasure Map PJ
  • etc.
Service
Product

A very professional Customer Service Team who assisted my in a previous order, and absolutely helped me want to place another after a slightly dissapointing outcome. Delivery times are ideal, not the usual 7-10 day wait after ordering, and products are wonderful quality. I don't purchase my daughters nightclothes anywhere else.

Read more
No Comment
44 Hour(s) ago

Fairy Floral Nightie

  • Customer also reviewed:
  • Int Fairy PJ
  • Int Stripe & Spot 2 Pack
Service
Product

Service rating : Swift delivery.
Product: Perfect fit. Strangely has a gorgeous smell too!!??

No Comment
45 Hour(s) ago

White Lavender Body Lotion

  • Customer also reviewed:
  • White Lavender H&N Cream
  • White Lavender Pillow Mist
Service
Product

Service rating : Nothing to add
Product: Nothing to add

No Comment
45 Hour(s) ago

Lace Trim Cami

Service
Product

Service rating : The package was delivered to my neighbours, who were on holiday, so I didn't receive it. Your colleague very kindly sent off a new package, but then the neighbours showed up. This kind of mishap is perhaps out of your control, but I was pleased with how quickly WC tried to rectify the situation.
Product: It is really really huge - even for a large. I am actually a medium, but had hoped I could throw the cami in the dryer to shrink a bit. I hope this will work. I think the sizing is off as I really swim in the cami!

Read more
No Comment
46 Hour(s) ago

Cotton Storage Bag Large

  • Customer also reviewed:
  • EASYCARE D/CVR KNG
  • EASYCARE FLAT SHT DBL
  • etc.
Service
Product

Service rating : Fast efficient service.
Product: Great size for storing quilts.

No Comment
46 Hour(s) ago

CHRISTENING SHAWL

  • Customer also reviewed:
  • MONKEY COMFORTER NEW
  • Sleepy Elephant Sleepsuit
Service
Product

Service rating : Packaging could be improved so they would be more suitable as gifts
Product: Very pretty and well packaged for a gift

No Comment
46 Hour(s) ago

Flowers Bath & Body Set

Service
Product

Service rating : Very quick kept me informed at each stage, goods were well packed.
Product: They are a present so I don't know what they are like but I've got a different fragrance and they are lovely.

No Comment
47 Hour(s) ago

ADELINE P/CASE STD OX

  • Customer also reviewed:
  • E/COTTON FLAT SHT DBL
  • MARCHELLE FLAT SHT DBL
  • etc.
Service
Product

Easy ordering and quick delivery. Everything packaged very well. Love my new bedding:)

No Comment
47 Hour(s) ago

Cotton Storage Bag Large

  • Customer also reviewed:
  • Parrot Short Pyjamas
  • Scallywag Short PJ 2 Pack
Service
Product

Service rating : Great
Product: Great

No Comment
47 Hour(s) ago

SET OF CIRCUS CARDS S/8

  • Customer also reviewed:
  • SILVER HUNTER WELLIES
Service
Product

Service rating : Very quick shipping to Denmark, straight to my door.
Product: Beautiful cards, just love them!

No Comment
47 Hour(s) ago

Hooded Velour Robe

  • Customer also reviewed:
  • Mustique Bath and Shower Gel
  • Mustique Candle
Service
Product

Service rating : Good service and prompt delivery
Product: Good quality

No Comment
30-Jul

GEORGE DRAGON

Service
Product

Good quality items

No Comment
29-Jul

Basic Essential T-Shirt

  • Customer also reviewed:
  • Denim Short
  • Slim Fit Boyfriend
Service
Product

arrivedon time

No Comment
29-Jul

Allover Rib Cardigan

  • Customer also reviewed:
  • Cable Stitch Sweater
Service
Product

Service rating : speedy service
Product: the shape was strange

No Comment
29-Jul

Twin Ring Necklace

Service
Product

Service rating : Arrived quickly and well packaged
Product: Love the necklace but it is really hard to put on and take off, I have to ask my sons to do it for me!

No Comment
29-Jul

Jersey Jumpsuit

Service
Product

Service rating : Professional and prompt service
Product: Fabulous, comfortable and good quality

No Comment
29-Jul

Rectangle Shirt

  • Customer also reviewed:
  • Stitch Waterfall Cardigan
Service
Product

Service rating : Service excellent as always.
Product: A little on the large side for me, but if you like that style its a lovely soft feel.

No Comment
29-Jul

Dust Pan & Brush

  • Customer also reviewed:
  • Lace Trim PJ Bottoms
  • Leather Bracelets
  • etc.
Service
Product

Service rating : Always helpful and experienced staff. From taking orders to delivering the items.
Product: Excellent quality. Does the job extremely well.

No Comment
29-Jul

Classic Plimsole

Service
Product

Service rating : Prompt delivery, well packaged.
Product: Nice trainers, but FAR too big. At least a full size too big. I'm normally an 8, but they were huge and had to be returned.

No Comment
29-Jul

Baby Shoe Tights

  • Customer also reviewed:
  • Ruffle Collar Corduroy Dress
  • ZIP P/CASE PROTCTR STD
Service
Product

Excellent service as always !!!!! If only other retailers could follow suit.

No Comment
29-Jul

E/COTTON B/TWL

  • Customer also reviewed:
  • E/COTTON H/TWL
  • Provence Stripe Placemat S/4
Service
Product

Service rating : Fast and efficient
Product: Quality is spoiled by poor finishing in seams. The stitching is run off on a tiread which deteriorates over time causing seam to unravel. This explains why I have not bought towels from The White Company for some time. After several months use,when I'm sure the seams unravel as previously, there will be no comeback on the company. This is a pity as the quality of the towelling itself is excellent.

Read more
No Comment
29-Jul

Cedar Rose Hanger Hearts

  • Customer also reviewed:
  • Cedar Rose Sented Sachets S/3
  • Hooded Velour Robe
  • etc.
Service
Product

Service rating : Very convenient online shopping but if you could shorten the delivery time a bit, I'll rate it excellent.
Product: To smell the scent, I really have to touch my nose the the heart.

No Comment
29-Jul

Chambray Trousers

  • Customer also reviewed:
  • COTTN SANTORINI P/CASE SQ OX
  • COTTN SANTORINI P/CASE STD OX
  • etc.
Service
Product

My friend was trying to purchase on my behalf and was told sheet was out of stock. However when I called from Australia sheet was very much in stock at warehouse!!!

Read more
I really appreciate you taking the time to leave your feedback. I'm keen to speak with you about your recent experience, and have emailed you. Thank you,

Ellie
29-Jul

Anchor Elbow Patch Jumper

  • Customer also reviewed:
  • GINGHAM SGL FIT SHEET
  • Roma Planter W/Saucer
Service
Product

Goods arrived within the specified time, packaged well. all gifts

No Comment
29-Jul

Mustique Candle

  • Customer also reviewed:
  • Seychelles Bath & Body Set
Service
Product

I Loved everything about it, but unfortunately the little card inside read a message I hadn't written to somebody else.

Read more
I'm really pleased that I was able to speak to you today, and it was great to hear that the gift was a hit. Please let me know if you need any more help. Thank you,

Ellie
29-Jul

Pleat Waist Jersey Dress

Service
Product
Latest
Service
Product

Service rating : Always good
Product: Fits well, I bought it to take on a trip, light weight, wrinkles a minimum, good day and evening!

29-Jul-2015
Easy to use

Read more
No Comment
29-Jul

Cotton Storage Bag Under Bed

  • Customer also reviewed:
  • SEVILLE FLT SHT DBL
  • SEVILLE P/CASE STD OX
  • etc.
Service
Product

Service rating : The website is easy to navigate, everything you need in the detail of the products and when needing to call TWC staff are extremely helpfulAND quick to get through to a real person.
Product: It's fabulous, truly roomy and can include smaller items too. So much better than multiple bags

Read more
No Comment
29-Jul

ADELINE FLT SHT KNG

  • Customer also reviewed:
  • ADELINE P/CASE STD OX
  • E/COTTON DEEP FIT SHT KNG
  • etc.
Service
Product

Efficient and nicely packaged. Thank you.

No Comment
29-Jul

Lacquer Butlers Tray

Service
Product

Service rating : Long delay, but reasons were fully explained.
Product: It's perfect worth waiting for.

No Comment
29-Jul

Strappy Cami

  • Customer also reviewed:
  • Twisted Seam Woven Jogger
Service
Product

Service rating : Excellent
Product: Good product

No Comment
29-Jul

Sateen Stripe PJ Set

  • Customer also reviewed:
  • Waffle Cotton Robe (WH)
  • Waffle Slipper
Service
Product

Service rating : Prompt delivery, nicely packaged.
Product: Look lovely on arrival but washed poorly, very creased.

No Comment
29-Jul

Amelie Smocked Dress

  • Customer also reviewed:
  • Fairy Ruffle Baby Sleepsuit
  • Striped Crew Neck Jumper
Service
Product

i had to place the order three times before receiving the order and then it was delivered to the wrong address so was reordered by yourselves

Read more
I am glad to see that you were able to place your order via telephone with us, but I'd really like to talk about this further. I have sent you an email, and I hope to hear from you soon. Thank you,

Ellie