The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 59117 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
3 Minute(s) ago

Pomegranate Home Scenting Set

Service
Product

Service rating : Really helpful and friendly customer service
Product: Received as a gift and loved it, so purchased for myself

No Comment
17 Minute(s) ago

BALLET JERSEY PYJAMAS

  • Customer also reviewed:
  • Noir Hand Care Set
  • Premium Hand And Nail Tray
  • etc.
Service
Product

As always, I was absolutely delighted with all the items ordered, with the delivery service. They were all for gifts and the presentation is so lovely that I am always confident that they will be well received.
Thank you, White Company.

No Comment
23 Minute(s) ago

Seychelles Bath & Shower Gel

Service
Product

Great service

No Comment
24 Minute(s) ago

BELLA RATTLE

  • Customer also reviewed:
  • LITTLE WHITE BEAR 2014
Service
Product

The girl I spoke to on the phone was so helpful. She made sure I got the products quickly, even though I asked for gift wrap for the Little While company as present for next door neighbour's newborn and wanted it to give on the day they came out of hospital. Perfect timing, beautiful gift wrap and parents loved the present. She also was re-assuring the right present. thank you

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No Comment
26 Minute(s) ago

Broderie Top

  • Customer also reviewed:
  • Pleated & Gathered Jersey Pant
  • Textured Cropped Sweater
Service
Product

swift, reliable and friendly

No Comment
34 Minute(s) ago

Verveine Hand & Nail Set

Service
Product

Service rating : Fast and efficient
Product: A little gift for my wife. Very fresh and pleasant airiness

No Comment
53 Minute(s) ago

ELEPHANT STRIPE JERSEY PYJAMAS

  • Customer also reviewed:
  • Essentials Baby Bundler
Service
Product

Service was ok but but very disappointed with packaging, items were only in a bag, they were presents and I think a white company bag should have been included

No Comment
54 Minute(s) ago

Elephant Changing Mat

  • Customer also reviewed:
  • Jersey Biker
Service
Product

Service rating : Very efficient
Product: It looks great but it's a gift

No Comment
1 Hour(s) ago

PATCH RILEY PUPPY

  • Customer also reviewed:
  • Stripe Hem Knitted T-Shirt
Service
Product

Very fast delivery.

No Comment
1 Hour(s) ago

Cropped Side Zip Trouser

  • Customer also reviewed:
  • Tab Detail Drapey Blouse
Service
Product

Service rating : Very helpful on phone and super speedy delivery
Product: Excellent fit, good quality and stylish

No Comment
1 Hour(s) ago

Classic Cotton Robe

Service
Product

Service rating : Dreadful service not giving free returns yo VIP customers. I buy a lot from The White Company and this time paying £12 to return 2 robes was inappropriate . I am looking at companies offering free returns in the future.
Product: The robes had no shape at all. I want to feel luxurious in a robe and give this feeling to my guests.

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No Comment
1 Hour(s) ago

Half Sleeve Boxy T-shirt

Service
Product

Service rating : Always excellent service
Product: Lovely top though not quite as I expected. Returned garment but will buy again from White Company.

No Comment
1 Hour(s) ago

Split Sleeve A Line T-Shirt

  • Customer also reviewed:
  • Verveine Diffuser
Service
Product

Service rating : quick delivery, well packed, easy returns
Product: well made

No Comment
1 Hour(s) ago

Slub Lounge Shorts

  • Customer also reviewed:
  • Sweatshirt T-shirt
Service
Product

Service rating : Super fast delivery. Excellent service and great products.
Product: Lovely material and very comfortable. Will look forward to wearing them.

No Comment
1 Hour(s) ago

Block Stripe Waterfall Cardi

  • Customer also reviewed:
  • RIVINGTON QLT KNG/SKNG
Service
Product

Service rating : Always on form.
Product: Returned to shop, quite small, exchanged, no problems . Staff always eager to help.

No Comment
1 Hour(s) ago

Colour Block Short Slv Sweater

  • Customer also reviewed:
  • Verveine Candle
Service
Product

Service rating : Service always excellent
Product: I love this jumper and only niggle is that it is rather thin so a bit see through if wearing patterned shirt beneath

No Comment
1 Hour(s) ago

WADDED ELEPHANT BLANKET White, One Size

Service
Product

Service rating : Excellent services assistant in shop was so polite and helpful . The item I required was out of stock in store ,within seconds the assistant had ordered the item on line for me and it was delivered 2 days later. Very happy customer.
Product: I purchased the baby blanket for my newborn grandson . It arrived and I was vey pleased with the item. Excellent quality and so soft against baby's skin , looks amazing in the pram my daughter was very happy with my gift, so much so we are going to purchase the full bed set.

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No Comment
1 Hour(s) ago

Classic Cotton Robe (WH)

  • Customer also reviewed:
  • SHORT LEG STRIPED DUNGAREES
Service
Product

delivery was very quick.

No Comment
1 Hour(s) ago

BIG HEART SWEATER

  • Customer also reviewed:
  • Colour Block Short Slv Sweater
Service
Product

Easy and quick

No Comment
1 Hour(s) ago

Broderie Dress

Service
Product

Very nice helpful friendly staff

No Comment
1 Hour(s) ago

Clothes/Dolly Pegs

  • Customer also reviewed:
  • Jersey Maxi Skirt
  • Roll Top Trouser
Service
Product

Service rating : Quick delivery.
Product: Good quality. Love the classic design. Brought one for my mum.

No Comment
2 Hour(s) ago

Colour Block Short Slv Sweater

Service
Product

Service rating : always exceptional
Product: very pleased, good quality and looks lovely on

No Comment
2 Hour(s) ago

Cedar Rose Hanger Hearts

  • Customer also reviewed:
  • Wall Peg
Service
Product

Service rating : Always great
Product: No problem. Some things a little pricey.

No Comment
2 Hour(s) ago

Lace Cover- up

Service
Product

Service rating : Goods arrived quickly and I was kept informed at all times.
Product: Love the clothes, very good quality and lovely fit, just wish a little cheaper!

No Comment
2 Hour(s) ago

E/COTTON B/TWL

  • Customer also reviewed:
  • E/COTTON F/CLTH
  • E/COTTON H/TWL
  • etc.
Service
Product

Service rating : Very quick and proffesional
Product: Good size

No Comment
2 Hour(s) ago

Wild Mint Hand Lotion

Service
Product

Very prompt

No Comment
2 Hour(s) ago

Deco Chandelier

Service
Product

Service rating : i placed order for Deco shade chandelier on 30.3..14 and waited for 11 days before contacted customers services via phone. I received information that my order will not arrived until 24.5.14. Disappointing. two days later i received email that my order is on the way. Order arrived early despite customers services.
Product: Very nice Chandelier, i am pleased with it. just waiting for electrician to come to check lighting and install it.

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No Comment
2 Hour(s) ago

BUNNY PRINT BLANKET & HAT SET

Service
Product

Service rating : Prompt and fast delivery
Product: Soft and pretty bought it on sale for £12 instead of £20 happy with the deal

No Comment
2 Hour(s) ago

STAR PRINT SET

Service
Product

Service rating : Excellent service as per usual with The White Company. It's always a pleasure to buy from them.
Product: Very good value and lovely fine cotton.

No Comment
2 Hour(s) ago

ZIP FRONT BEAR HOODIE

Service
Product

Service rating : I have shopped in retail WC stores regularly but this is the first time on line and I am very impressed.
Product: Very pleased thank you

No Comment
10 Hour(s) ago

Dhurry Runner Pebble&White

  • Customer also reviewed:
  • Lacquer Drawers
  • Lacquer Dressing Tble Tray S/3
  • etc.
Service
Product
Latest
Service
Product

Always good and prompt.

22-Apr-2014
In store or online, never a problem, service is great.

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No Comment
10 Hour(s) ago

Perfect Linen Refresh Spray

Service
Product

I would have said excellent, but a box arrived at my new address - where I have not yet moved into. I asked for the order to be despatched 'all together' as you suggested, whenever the rest of the order arrived - sometime in May, I think, by which time I knew I would be living in my new home. The decorator picked up the parcel - but this stopped his work as he had to ask the postman to go round the back where he could open the door, etc. etc. - just an inconvenience all round.

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No Comment
11 Hour(s) ago

Emilie Linen Napkin S/4

  • Customer also reviewed:
  • Emilie Washed Linen Runner
Service
Product

Service rating : Arrived before the time stipulated!
Product: Lovely quality!

No Comment
11 Hour(s) ago

BIG HEART SWEATER

  • Customer also reviewed:
  • GINGHAM REV CB DC ROYAL BLUE
  • GINGHAM CB F/SHEET ROYAL BLUE
  • etc.
Service
Product

Service rating : Good delivery times, excellent packaging, lovely products.
Product: Always lovely jumpers just a pity they bobble somewhat

No Comment
11 Hour(s) ago

BABY ELEPHANT HOODED TOWEL

  • Customer also reviewed:
  • NOAHS ARK PRINT SLEEPBAG 1.0 T
  • Thomas Bear
Service
Product

Very quick, all items packaged well.

No Comment
12 Hour(s) ago

E/COTTON P/CASE SKNG HW PAIR

  • Customer also reviewed:
  • E/COTTON STD FIT SHT SKNG
  • EUROPEAN DOWN SURROUND P SKNG
  • etc.
Service
Product

Excellent delivery but would have liked free returns

No Comment
12 Hour(s) ago

HONEYCOMBS S/3 SMALL

  • Customer also reviewed:
  • LARGE CUT OUT DECS
  • SMALL CUT OUT DECS
Service
Product

Website excellent - only issue is the need to click on size option when there is only one size available for many products.

No Comment
13 Hour(s) ago

Verveine Bath & Body Set

  • Customer also reviewed:
  • Verveine Diffuser
Service
Product

Excellent service. Super fast delivery with the standard delivery. Very impressed.

No Comment
13 Hour(s) ago

Ceramic Soap Dish

  • Customer also reviewed:
  • QLTD MATTRESS PROTECTOR SKNG
Service
Product

Service rating : Efficient and hassle free
Product: Fuss free design and good quality

No Comment
13 Hour(s) ago

Grown on Sleeve Curved Hem Tee

  • Customer also reviewed:
  • Utility Silk Shirt
Service
Product

Service rating : Couldn't fault the service it's first class.
Product: Great dress, lined with cotton lining, it's for my 60 th birthday abroad, which will be perfect.

No Comment
14 Hour(s) ago

Colourblock Shirt

  • Customer also reviewed:
  • STAR PRINT SET
Service
Product

Service rating : Always polite and helpful. Reliable delivery.
Product: It was excellent at the sale price but would have seemed too expensive full price.

No Comment
14 Hour(s) ago

Rose Room Spray

  • Customer also reviewed:
  • Verveine Diffuser
Service
Product

Service rating : I am waiting for a reply from the white regarding the preservatives in the products i purchased
Product: Until i know which of the products has caused a problem i am unable to comment

No Comment
14 Hour(s) ago

Block Stripe Waterfall Cardi

Service
Product

Service rating : Excellent, as usual
Product: Great cardi - just as described

No Comment
15 Hour(s) ago

U-Bar Detail Bikini Briefs

Service
Product

Service rating : Very efficient service.
Product: Lovely item.

No Comment
15 Hour(s) ago

CHAMBRAY TROUSER

  • Customer also reviewed:
  • SAFARI VELOUR DUNGAREE SET
Service
Product

Together with the trouser and the dungaree set I ordered three white onesies for a three month old baby. I am still waiting for them to come and now my baby is 3 months and 3 weeks. I would like a refund for those three onesies as they will not be of use when I receive them.

No Comment
15 Hour(s) ago

BASEBALL T-SHIRT

  • Customer also reviewed:
  • BIG HEART SWEATER
  • Porcupine Bauble
  • etc.
Service
Product

Efficient as usual

No Comment
16 Hour(s) ago

Hooded Hydrocotton Robe

Service
Product

Service rating : excellent website
Product: exactly as expected from website, very good size and quality.

No Comment
17 Hour(s) ago

Colour Block Raglan Sweater

  • Customer also reviewed:
  • Stripe Jersey Biker Jacket
Service
Product

Service rating : prompt delivery and great products
Product: Simple and elegant design

No Comment
17 Hour(s) ago

Short Classic Robe

Service
Product

Service rating : easy shop good delivery
Product: Nice clothing as always just wish it wasn't always handwash!

No Comment
17 Hour(s) ago

Leather Classic Tote

Service
Product

Service rating : Very quick
Product: Service was very good indeed items arrivedd quick
Thank you

No Comment