Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : NoneProduct: The boots were way too small for the sizing, the quality of the material was poor and they were more like slippers than slipper boots - very disappointed. These were returned.
Service rating : Great service and delivery time too.. easy to orderProduct: Great quality
Service rating : always reliable. We have made numerous orders and have never had any problems. Delivery is fast even coming here to France. Would not now use anyone else. Thank youProduct: Very good value for money. Nice fluffy duvet at reasonable price
Service rating : I was out when the parcel was delivered and it was put behind my dustbin rather than delivered to a neighbour which would have been safer. The card telling me where it was had fallen underneath a chair so it was luck that I found it that day.Product: A good fit but I don't like the hook and eye fastening at the waist and would prefer a button.
Service rating : The website is easy to use and delivery service is goodProduct: Just love the quality and design
Service rating : Very good serviceProduct: Nothing
Service rating : As always, prompt, well packaged.Product: Poor might seem a bit harsh, but this set isn't good either. Looks nice out of the packet but unlike other White Company duvet covers is very hard to iron and looks wrinkled after the slightest use. The cotton still feels nice and if you don't mind the crinkled, scruffy look you may be happy. If, like me, you want your bed to look crisp this isn't the one to choose.
Service rating : This was a present and there was no facility for putting in a message to the recipient. So I had to write them a separate email to let them know a parcel was coming thus spoiling the surprise and I presume they got the receipt with prices on too!!Product: Haven't seen them they were s present
Service rating : Excellent service. Beautifully presented.Product: The duvet is everything you described and so light and comfortable.
Service rating : Quick & efficient as always.Product: Great quality good depth to fit over deep mattress & topper.
Service rating : Delivery on time, beautifully packaged. Lovely experience dealing with white companyProduct: Excellent quality and style. I have not worn it yet but tried it on and is very good. Roll on the cold weather
Ordering process was straight forward. Delivery quick without any issues.
Service rating : Prompt deliveryProduct: Excellent product. I already have a summer 4 tog one which I love. I was looking for a 13.5 for winter but bought 10.5 as this was the thickest. It's actually far more lightweight and warmer than my usual (cheaper) 13.5 tog duvet. I love it!
Always arrives quickly and the clothes are of good quality.
First class service
Shipping charges are too high
Service rating : God serviceProduct: Love this smell, have these diffusers all around my house
Service rating : Easy to navigate the site and delivery was very quickProduct: Soft and so pretty
Purchase swiftly done, delivery very efficient
Service rating : Arrived very quickly in excellent packaging.Product: Delightful!
Service rating : Very efficientProduct: As item was a gift I. cannot comment on the item.
Service rating : Always great!Product: They look beautiful, they feel beautiful. (12 year old son's bed.)
Service rating : NothingProduct: No
Service rating : Extremely fast and efficient.Product: wonderful bed clothes
Service rating : No problems here.Product: Beautiful pyjamas, the quality is high and they've become my daughters favourite pyjamas.
Service rating : Fantastic xProduct: Everything!! Love love love the white company x beautiful products fast delivery
Service rating : Quick and easy to order on lineProduct: Lovely blanket for a newborn
Colour lovely and quality fab
Service rating : I have always found the white company staff very helpful, both in their shops and online.Product: They look great but it's hard to get my 'slim' feet in to them.
Service rating : Easy to order quick delivery.Product: Arrived as described. Seems to be reasonable quality for a reasonable price.
Service rating : Perfect serviceProduct: I love that they're not bright coloured. I still want my 4 year old to look 4.
Love the quality and print
Service rating : Good serviceProduct: Very comfortable
I have paid for the order to be gift wrapped and for express delivery. When the parcel didn't turn up, I was told that you couldn't get an express delivery for something that is gift wrapped, despite this being an offer on the website and the money taken off my payment card
Service rating : Delivery arrived well packaged and when expectedProduct: Looks lovely quality...bought as a gift
Service rating : Excellent communications emails etcProduct: loved it and the packaging very positive response would use again very nicely done
Service rating : Kept informed of delivery and product delivered within 2 working days.Product: Beautiful nightdress. Fits my 3 year old daughter perfectly. Great quality and pretty design.
The White Company were excellent but DPD your delivery service was awful. I paid for next day delivery, they couldn't deliver as I was out so I filled in the web page telling them where to leave the packages. They then try to deliver again but do not follow my instructions so do not deliver. They then try again and I was in my house the whole time watching the driver on the interactive map and then get a messages saying the item was refused which is not true. My doorbell did not even ring. I had to call the White Company as I was going away for a few weeks and DPD were going to deliver to a pick up place but they would only be there for 5 days and any alternative address I typed in was apparently not in their delivery area. You helped so much and had the items delivered to your Sloane street shop where I will be able to pick up on my return.
Quick & efficient
Service rating : Brilliant service in all aspectsProduct: Gift not yet worn.
Service rating : Very good as was well informed on the delivery arrivalProduct: Feels and looks lovely
quick and well packed
Service rating : Could not fault your service.
The whole process from ordering and delivering my order was superb!Product: These pillows have certainly made a big difference to enjoying a good nights sleep.
They are so comfortable!
Poor service during return / replaced items
Service rating : Very prompt delivery.Product: Good value, just what was required.
Service rating : Order arrived well within timeframe, easy to track its progressProduct: Delicately pretty and ideal gift for a newborn
Service rating : Prompt deliveryProduct: Amazing, couldn't wait to wear this amazing comfy sweater....I got both colours
Service rating : Fast deliveryProduct: Not as generously sized as I expected, but comfortable. I have the bootee style slippers which are wonderful and expected these to be similar, which they are not.
Service rating : Easy and worry freeProduct: I tried it when I was cruising with P & O and liked it very much
Service rating : very good serviceProduct: very happy with our product thankyou look forward too seeing you catalogue thankyou