Luxury bed linen, bedding and quality home accessories
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Service rating : I have had three of these beautiful blankets for gifts and every one of them have been delighted , thankyou white company regards c m fox.Product: Beautiful blankets.
Service rating : always excellentProduct: have now bought one of these in every colour - love them. Extremely flattering and so useful
Service rating : Time from order to delivery was far better than expected.Product: Why not consider including serving spoons.
Service rating : Service as ever excellentProduct: It was fine
Service rating : Wonderful ServiceProduct: Excellent producr
Service rating : Order arrives on time, well packaged and presented nicely.Product: An explanation on the box re the sentimental messages they have printed
Service rating : Good apart from I couldn't use my voucher code on the website, had to ring and order over phone to get 20% off.Product: I bought this product as really liked it at a place stayed in for a holiday, and they used White Company bed linen!
Service rating : My order was dealt with promptly & professionally. My parcel arrived well packaged, & on the day & time promised.Product: Bought this beautiful rocking horse for my Grandaughters first birthday, and was delighted with it, as was she.
Service rating : Online service is better than instore serviceProduct: I use this product a lot03-May-2016Fine
Service rating : Always good serviceProduct: Good quality
Service rating : The deliveries are always prompt, reliable and well packed in adequate packaging.Product: Colour and texture excellent, too wide and too short, very unflattering for my shape. Also very expensive..
Service rating : Quick deliveryProduct: Good quality and thick socks
Service rating : arrived very quicklyProduct: Very well made, sightly overpriced but worth it as design is something unique.
Service rating : I like the status updates. And I like the free delivery to HK.Product: It's a bit scratcher than I expected
Great service, as always!! High quality
Service rating : Great!Product: Lovely!
Service rating : Good service, the item I ordered was on delay, however I received an email before the due date given to say it was on its way.Product: I was a bit dubious about ordering this robe given some of the previous feedback, however I was not disappointed. It is lovely and soft, lightweight and good quality. I am 5ft 5inches tall and I didn't want a robe that drowned me, however this is a perfect length on my knee. The colour is nice too, a light dusty pink is how I would describe it.
Fast delivery. Well packaged up so no damage.
I ordered my item on the 21st of April at 1100am as next day delivery and received it Tuesday the 26th of April after great difficulty
Service rating : Generalyl consider White compnay to be exceptional but had some challenges with customer service over a faulty watch strap which was part of this same order ... finally was resolved but took several emails to get it addressed.Product: Beautiful, well made and great quality
Service rating : Delivery was quick
Packaging lovely. Not damaged in anyway
Courier polite and professionalProduct: Lovely material
Will see how well it washes
Delivery by DPD is for the third time the worst of the worst. Aramex requested payment of CHF 52.07 before DPD moving on a parcel that had a value of £ 58.66 and a weight of 2.15 kg. They charged the amount of CHF 52.07 supposedly covering all custom duties, taxes and handling fees. Charged amount is almost 60 % of the merchandise value. This is simply outrageous.
As long as The White Company continues to use DPD/aramex services we all shall not order anything anymore from The Company.
Service rating : Quick delivery, used discount code which was greatProduct: Blanket felt quite cheap, for the price. I returned it for this reason.
Service rating : Service excellent and staff in Brighton always charming.Product: Great product and very swift delivery! Thank you
Service rating : First rate service as usual . A wonderful shopping experience .Product: Classy and timeless. Excellent quality.
Service rating : Very quick service.Product: Excellent, comfortable and stylish sweater.
Service rating : As good as alwaysProduct: Absolutely thrilled with the product and the presentation took it to a baby shower and the gift was greatly admired felt I had got it just right !
Service rating : Very good, I emailed you the day I purchased my products and received an email back straight away!!!Product: Love this, smells gorgeous.
Service rating : But was not impressed with having to pay for returns - will certainly think twice about ordering again.Product: Fit was not good for price
Service rating : The service and delivery time was excellent.Product: I was unsure whether to order this cardigan as I don't tend to wear loose fitting clothes but I love this. It fits well and has just enough 'looseness' for me!! Good quality too.
Service rating : Staff always extremely helpful, polite and are willing to give you their advice and opinions.Product: I actually took the extra small/small back and bought the small/medium. I am only a size 8 but the smaller one was too short and just didn't fit well at all. I do struggle with your size 8 in clothing since the styles are always too wide and big for me, esp your tops more in size 6 would be good. Have bought from your store for many years now. Your candles and oils just gorgeous! Thankyou!
Service rating : Great delivery with one hour time slotProduct: This candle is fantastic it scents my whole house , it smells like a spa will purchasing again .
Service rating : The staff were extremely helpful,polite and efficient.Product: A delightful suit with adorable tiger ears.I hope to see some winter snow tiger outfits,it's a perfect look for all little cubs
Apart from it tak NGOs a long while for me to place my order l always seem to have problems with passwords, the process was good, my order arrived in a couple of days
I ordered on the 21st April it's now the 2nd May and my wife still doesn't have her gift!! It was for our wedding anniversary wich has passed!!!!! No one called me on Friday 29th to tell me where my gift was (as promised). I see that the delivery company is claiming that the delivery was made on the 28th at 20:13 but that's not true because no one signed nor do i have a delivery slip! Terrible experience!! Where is my wife's gift?
Service rating : Quick serviceProduct: Simple easy to wear dress
Candles were delivered to another address........although clearly had my name and address on it...it sat in someone else's porch for a few days.I was unable to track down Hermes carrier very very disappointed
Service rating : Service of the company is excellent!Product: Excellent!
Service rating : Excellent customer service and feedbackProduct: Love the pattern and fit, plus I find all white company cotton sweaters wash and wear really well
Service rating : Very good service.Product: Very good quality like the colour.
Service rating : straight forward ordering and fast deliveryProduct: smells amazing and last all day
Service rating : initial delivery damaged.Product: The tea light holder is not level inside so when you put a tea light in it, it lies uneven and sloped so when your candle was lit, the wax would run out into holder.
Service rating : No fuss, polite and "wit it"lady on the other end of the phone, efficient and thank goodness no "have a nice day" stuff !Product: Stylish and a perfect wedding gift
Service rating : Very quick service.Product: Excellent quality. Have bought before and wouldn't use another towel for my children.
Service rating : Easy to order online. Delivered on time and well packaged.Product: Lovely and soft. Washes well and retains shape and softness This is the third I have purchased as gift.
Service rating : Paying for returns? That's not good for your businessProduct: The elastic in shorts is not good.
Service rating : Fine for ordering and delivery.Product: Sizing wrong! I am a size 14, so ordered medium...it was huge, I was totally swamped by it.
The size was more suitable for a man...has their been a mistake in production?
I returned the item, it cost me £4.95, as it was so bulky. I won't be ordering any more clothes from The White Company if this product is anything to go by.