Luxury bed linen, bedding and quality home accessories
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Service rating : Overall service from this company is very good.Product: I like the shirt but it didn't quite fit so went back with a request for next size./ Size not available until May. It is a little irritating when a product is advertised and then not available. Generally . when you order an item it is because you want it NOW ,not in several weeks time.
I visited Cardiff shop to view the 2 necklaces I ordered. Only one style in stock,so I had to order nothin order to compare. It would be great if you offered free returns or click and collect service as now I either have to make a trip into Cardiff to return item or pay for return postage . Thanks
Service rating : Fast delivery for an online purchase and great in-store customer service.Product: A lovely, easy to wear dress - good quality linen and very stylish. Roll on summer!
Service rating : Very goodProduct: Such a beautiful vase.
Service rating : I used the White Company online service and was delighted with the efficiency and my item reached Australia within I week of order. Also very easy to use . Would definitely use again.Product: I had the blanket sent to Australia as a gift so did not see the item. However I received an email with huge praise for the blanket. Recipient said it is beautiful.
Service rating : Efficient and good serviceProduct: Product excellent, slight difficulty putting on the feet
Service rating : Timely delivery and great qualityProduct: Fits really well - great quality
Service rating : Prompt delivery and easy returns if required.Product: Bit expensive for a scarf, but with 20%discount I thiught I would teat myself!
Service rating : Delivered extra time, beautiful xxxxxProduct: Excellent and beautiful, granddaughter loves them27-Apr-2015It's a pleasure to shop at The White House
Service rating : The staff are friendly, the delivery was rapid, and I have no complaints!Product: We love the Flowers range immensely. The only thing that could be improved is having a handbag-sized hand cream in the range (as you used to do). Also, if you were able to manufacture a scent in the Flowers range, we would all use it!
Service rating : Items delivered very quickly .Product: Very nice but surprised to see how small they were.
Service rating : Quick deliveryProduct: Beautiful scent, very happy with product
Service rating : Parcel came very promptlyProduct: Dress was very nice and good quality however I am returning it as the colour was a bit different, also I didn't find the style very flattering
Always excellent in quality, service and swift delivery, even to off- mainland islands.
Service rating : Very good and swiftProduct: Very good and comfortable
Service rating : Quick & efficientProduct: But being returned - material thicker than I wanted.
Service rating : Ordered online, which was easy. Got a prompt response when enquiring about returning item.Product: Liked the consistency of the body lotion, but not the scent - reminded me too much of old fashioned talcum powder.
Service rating : Consistently excellent, although these feedback methods I find not very useful or specific. It doesnt encourage people to comment and its not so clear.Product: Super soft, comfortable fit and very cosy.
Service rating : Always excellentProduct: Normally quality is of the highest standard but I was extremely disappointed with the poor quality of the 2 baby garments purchased on line. They looked extremely cheap and not value for money at all.
Service rating : Delivery was Very quick and packaging excellent.Product: Really beautiful material and style. Good fit. Only downside is the price I can only afford White Company clothes a limited number of times during the year.
Service rating : Great service as usual-delivered on time and well packed- the gift box was a good buy.Product: Disappointed- expected it to be white not cream and illustrations seemed very pale in colour.
The service is fine and website good but I would like if returns could be free as offered by most other websites and it would be much better to be able to use collect + too.
Service rating : The only thing with WC is the return service. It's not easy to return and not free. So when I order wrong size I don't return the item.Product: Nice quality
Service rating : good service - quick response when I queried somethingProduct: pleased with this purchase
Service rating : I ordered home fragrances online - really easy with prompt delivery.Product: A good introduction to the home fragrance range - I use the Seychelles body care products but was unsure whether the scent would transfer reliably into home fragrance. The candle and diffuser are fab but the spray less so
Easy to order and very prompt delivery
Service rating : Wish that service was replicated elsewhereProduct: High quality
Service rating : Quick service, think the dress had been tried on before as it had makeup round the neck so obviously not checked thoroughly when it was returnedProduct: Expensive for an unlined dress that is a bit see through but still loved it, feels good quality
Service rating : nO COMPAINTProduct: very good
Service rating : prompt, and always very customer focusedProduct: very pleased with fit and versatility to be worn with most stuff
Service rating : Service of the company is great but delivery company not the best. I have order with the next day delivery as my daughter had birthday on the day of delivery. I left a massage to leave in the shed. They didn't leave as I asked and finally delivered next day. So its disappointing that you paying for next delivery and they not delivering on the exact day. Most of the delivering companies giving you time of delivery 2 hours slot and phone number. This company had only automatic service.Product: Very nice. My daughter enjoys a lot.
I have no problem with The White Company, the problem lies with Yodel. Two attempts to deliver have failed - I order online from other companies who use DPD and deliver to the same address and have never encountered a problem. It also proved difficult to contact Yodel via telephone.
Service rating : Always first classProduct: Love this product. Makes me feel happy.
Service rating : No problems with service.Product: Lovely
Service rating : Arrived quickly and nicely packaged, as always from White Company.Product: Flattering shape, though on the large side. Haven't washed it yet.
Service rating : Easy ordering, quick delivery and easy return and refund for item sent back.Product: Very absorbent and soft.
Service rating : Quick delivery. Goods well packaged.Product: Beautiful scent, feels lovely on my hands.
Service rating : having delivery issues - frustratingProduct: Has yet to arrive due to delivery problems
Service rating : Very goodProduct: Bought to give away - looks v nice
Service rating : Had to wait a little but worth itProduct: Very good - nice to see them back as had them before
Service rating : still waiting for one product to become availableProduct: lovely
Service rating : Very quick delivery.Product: Fragrance not as pronounced as I'd hoped. Has very little effect in quite a small bathroom.
Service rating : Always efficient and arrives when they say. Thank you.Product: Really pleased with the quality. Beautiful elegant shape. Looks great with white jeans!
Service rating : Items delivered promptlyProduct: Good
Service rating : Very quickProduct: Good fit
Service rating : FineProduct: Finw
Service rating : Very efficient as usual.Product: Very pretty and comfortable.
Service rating : The service is good. Things arrive nicely packagedProduct: Good quality as are all of the white Company candles. I do wish I could get the winter fragrance all year though, not just in winter.
Service rating : fast & efficient service. Quality products.Product: Not too short. Fits to size.