The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 58972 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
4 Hour(s) ago

Abstract Rose Print Scarf

  • Customer also reviewed:
  • Broderie Jacket
  • Jewel Leather Sandals
  • etc.
Service
Product

Service rating : Cost me £26.00 to return some items as don't live near a store and there is no free returns.... Even mulberry give free returns !!!!!
PLEASE ADJUST THIS AS A REAL PUT OFF BUYING AGAIN
Product: Just did not like as to much beige in it and did not look like that online, so returned

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No Comment
6 Hour(s) ago

MINI WHITE BASHFUL BUNNY

Service
Product

Service rating : Order processed quickly and delivery was timely.
Product: We bought this as a gift for a friend's new baby and it was very well received

No Comment
7 Hour(s) ago

Sweatshirt Style Linen T-shirt

  • Customer also reviewed:
  • Twist Neck T-Shirt
Service
Product

Service rating : As always excellent service
Product: Good quality bought in the sales however, would not have paid full price

No Comment
9 Hour(s) ago

Contrast Silk Shirt

  • Customer also reviewed:
  • Utility Silk Shirt
Service
Product
Latest
Service
Product

Service rating : Very quick
Product: Lovely quality. Perfect size

19-Apr-2014
Really like the quality of the goods although I tend to wait for the special offers before buying as they can be pricey. Very contemporary classics which last several seasons. Can we have some more taupe/browns. A lot of the previous seasons have been lots of blues/greys.

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No Comment
12 Hour(s) ago

ANCHOR STRIPE SWEATER

  • Customer also reviewed:
  • FINE STRIPE T-SHIRT
  • SCOOTER MOTIF SWEATER
Service
Product

It is incredibly quick and I love how all the items arrive in their package brans new.

No Comment
13 Hour(s) ago

Colour Block Cardigan

  • Customer also reviewed:
  • Open Side Cardigan
Service
Product

Service rating : I love your stuff, but the pilling on some items is just beyond belief, and for the prices you charge, should be addressed pretty quickly
Product: I'm never happy with the sizing, I'm often a medium, but sometimes a small

No Comment
14 Hour(s) ago

Check PJ Bottoms - WS

  • Customer also reviewed:
  • Drop Waist Dress
  • Zip Detail Skinny Trouser
Service
Product

Service rating : Excellent speed of delivery and ordered on line which was trouble free and easy
Product: Lovely pyjama bottoms good quality and pretty design

No Comment
14 Hour(s) ago

E/COTTON B/TWL

  • Customer also reviewed:
  • E/COTTON H/TWL
  • Tuscany Tumbler
Service
Product

Service rating : A superb, reliable, company.
Product: Wonderful, high quality, towels - absolutely love the purple smoke.

No Comment
15 Hour(s) ago

BUNNY PRINT BLANKET & HAT SET

Service
Product

Service rating : Really prompt delivery.
Product: Looks absolutely adorable and lovely quality.

No Comment
16 Hour(s) ago

Pocket Vest

Service
Product

Service rating : Good fast customer service
Product: Beautiful material

No Comment
16 Hour(s) ago

Seychelles Body Lotion

  • Customer also reviewed:
  • Verveine Body Lotion
  • White Lavender Body Lotion
Service
Product

I am very satisfied with the service, it was quick and efficient. Particularly given that I live outside the UK.

No Comment
16 Hour(s) ago

Cross Over Jersey Maxi Dress Eclipse, Medium

Service
Product

Service rating : Staff in Cheltenham store helpful as always
Product: The style didn't suit me - I need a more fitted shape. There were a lot of gathers under the bust which made me look bigger than I am,

No Comment
17 Hour(s) ago

HONEYCOMBS S/3 SMALL

  • Customer also reviewed:
  • LARGE CUT OUT DECS
  • LOVE C/CVR SML RECT
  • etc.
Service
Product

Service rating : Excellent service and quality items
Product: Fab

No Comment
17 Hour(s) ago

BABY ELEPHANT HOODED TOWEL

  • Customer also reviewed:
  • INDY ELEPHANT CRINKLE EARS
Service
Product

Service rating : Great products, delivery very efficient.
Product: Nice big size, very soft and fluffy

No Comment
17 Hour(s) ago

Chunky Cocoon Cardigan

Service
Product

Service rating : Efficient.
Product: Warm, and stylish. Good value in the sale.

No Comment
17 Hour(s) ago

Verveine Bath & Body Set

  • Customer also reviewed:
  • Verveine Soap
Service
Product

Service rating : Very quick. Well packaged.
Product: Good value. Smells great.

No Comment
18 Hour(s) ago

Back Pleat Jersey Dress

  • Customer also reviewed:
  • FINE STRIPE T-SHIRT
Service
Product

Service rating : quick despatch,nice packaging
Product: great dress for summer,flattering style

No Comment
18 Hour(s) ago

Ruched Bottoms

  • Customer also reviewed:
  • Ruched Side Bikini Briefs
Service
Product

Quick, excellent service as always.

No Comment
26 Hour(s) ago

Silk Mix Knitted Vest

Service
Product

Service rating : Good
Product: Just what I wanted

No Comment
28 Hour(s) ago

LIMOGES B/MAT

  • Customer also reviewed:
  • Porcupine Bauble
  • SLEEP C/CVR SML RECT
Service
Product

I had some issues trying to change recipient and delivery address from a previous address I had saved - took several attempts before it corrected, very frustrating. Also, I paid VAT on a shipment coming to Canada where I also had to pay Canadian taxes at imports. Some online retailers deduct VAT so outside of the UK you don't get taxed twice.

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No Comment
29 Hour(s) ago

Pointelle Front Sweater

Service
Product

Service rating : very prompt delivery and great packaging
Product: Usual excellent quality and fit

No Comment
29 Hour(s) ago

Grown on Sleeve Curved Hem Tee

  • Customer also reviewed:
  • Slub Lounge Trousers
Service
Product

Service rating : As always great efficient service.
Product: Quality feel t shirt.

No Comment
29 Hour(s) ago

7/8th Trouser

  • Customer also reviewed:
  • CLASSIC DBL BORDER B/TWL
  • CLASSIC DBL BORDER F/CLTH
  • etc.
Service
Product

Service rating : Well packed. Arrived within a few days.
Product: See through material, poor fit.

No Comment
30 Hour(s) ago

Denim Short

  • Customer also reviewed:
  • Stripe Hem Knitted T-Shirt
Service
Product

Service rating : Have been a customer since the nineties, have always been able to rely on the quality, service has always been excellent, from ordering on the phone to in store.
Product: great quality, but they where a little too tight. They were a nice length. Had to return in store. will try a 12!

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No Comment
30 Hour(s) ago

Verveine Diffuser

  • Customer also reviewed:
  • Verveine Hand & Nail Set
  • Verveine Shower Gel
  • etc.
Service
Product

Service rating : service very good as usual and prompt
Product: smell good

No Comment
31 Hour(s) ago

Stripe T-Shirt SilverGreyMarl, Medium

  • Customer also reviewed:
  • Tipped Edge to Edge Cardigan White/Silver, Medium
Service
Product

Service rating : The staff in the Brighton store are always extremely helpful. Janine was able to order the items I wanted and have them delivered direct to my home. Fast despatch as always.
Product: I loved this t-shirt but unfortunately it was too long in the body for me (I'm 5'2")

No Comment
31 Hour(s) ago

ANCHOR VELOUR SLEEPSUIT

  • Customer also reviewed:
  • NIEVE B/MAT MED
Service
Product

Service rating : Consistently excellent
Product: Really cute! Great quality.

No Comment
31 Hour(s) ago

Short Classic Robe

  • Customer also reviewed:
  • Verveine Diffuser
Service
Product
Latest
Service
Product

Service rating : Easy to use website. Perfect products
Product: Exactly what I wanted

18-Apr-2014
Lovely products. Excellent quality

18-Apr-2014
Lovely products. Excellent quality

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No Comment
31 Hour(s) ago

ANCHOR STRIPE SWEATER Blue, 5-6yrs

Service
Product

Service rating : fast efficient service
Product: gorgeous jumper, lovely quality

No Comment
32 Hour(s) ago

Twist Neck T-Shirt

Service
Product

Service rating : Excellent service, really easy to use site, good looking and a quick delivery.
Product: Fabulous value for money.

No Comment
33 Hour(s) ago

FINE STRIPE T-SHIRT

  • Customer also reviewed:
  • Stripe Jacket
Service
Product

Service rating : Fast and efficient and well packaged.
Product: Lovely quality

No Comment
34 Hour(s) ago

DULWICH P/CASE STD OX

  • Customer also reviewed:
  • Verveine Hand & Nail Set
Service
Product

Service rating : I found the company extremely efficient regarding delivery. The quality of the products are excellent and the way to return goods when not suitable is very encouraging
Product: Lovely materials, verynhappy with mt choice.

No Comment
34 Hour(s) ago

20 Bistro Bulb Fairy Lights

  • Customer also reviewed:
  • Swing T-Shirt
Service
Product

Service rating : Always meet my expectations.
Product: Love that they are that little be different. Hoping to re-create that continental ambience in my garden this summer.

No Comment
36 Hour(s) ago

Half Sleeve Boxy T-shirt SilverGreyMarl, Small

Service
Product

Service rating : Shop assistant was so helpful and gave good advice
Product: Lovely shape and fit and looks great with white.

No Comment
37 Hour(s) ago

Slub Lounge Shorts

Service
Product
Latest
Service
Product

Service rating : Item arrived fairly quickly, but I had ordered several things and they did not fit or did not like, I don't live near a store and I had to pay £26.00 to return as you offer no free returns and I had to cover the cost of the items.... £26.00 is not acceptable. Please offer free returns like other companies.
Product: Waste of money as so see through, very thin material. Sent back

18-Apr-2014
Service rating : Offer free returns have just spent £26.00 to send items back as have to cover cost of items. Ridiculous
Product: See through, very thin material

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No Comment
38 Hour(s) ago

Stripe Jersey Biker Jacket

Service
Product

Service rating : Generally very good, some descriptions could be better. i.e. weight of fabric for trousers.
Product: I think a two way zip would have made this garment perfect. i.e. it could be opened from the bottom as well as the top - leaving the top button still done up. It would have made for a comfortable garment without the top flap "flapping when open.

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No Comment
39 Hour(s) ago

Stripe PJ Bottoms

Service
Product

Service rating : Overall service very good but was very frustrated to find I couldn't swop the size of an item at one of your franchises.
Product: Size wrong

No Comment
39 Hour(s) ago

Lacquer Box

  • Customer also reviewed:
  • Lacquer Drawers
Service
Product

Service rating : As always spot on
Product: As always, your products are exactly what I wanted and exactly as described. Thanks for having such lovely things.

No Comment
40 Hour(s) ago

Flower Outline Scarf

  • Customer also reviewed:
  • Stripe Allover Stitch Sweater
Service
Product

Service rating : I really appreciate a notification when you receive my postal return. And I do NOT return items often.
Product: Lovely light weight wool scarf that goes with all my nautral white company clothes. Linen drawstring trouser and colour block knitwear all from last year.

No Comment
40 Hour(s) ago

Seychelles Bath & Shower Gel

Service
Product

Service rating : Prompt service
Product: Favourite product from White Company.

No Comment
41 Hour(s) ago

Stripe Allover Stitch Sweater

Service
Product

Service rating : Alwats friendly and efficient without being pushy
Product: Very nice sweater - good quality

No Comment
41 Hour(s) ago

Colour Block Knitted Tunic

  • Customer also reviewed:
  • Oak Salad Servers
  • Whitstable Stripe Tea Towel S2
Service
Product

Excellent service and wonderful items

No Comment
41 Hour(s) ago

Wild Mint Signature Candle

Service
Product

Service rating : Very easy to find what I want on the site
Product: I love the freshness of this candle

No Comment
41 Hour(s) ago

Linen Pocket Shiirt

  • Customer also reviewed:
  • Verveine Diffuser
Service
Product

Service rating : Arrived very quickly.
Product: Beautiful quality linen shirt very wearable.

No Comment
41 Hour(s) ago

Jersey Biker Jacket

  • Customer also reviewed:
  • Stripe Jersey T-Shirt
Service
Product

Service rating : I think your service is very good.
Product: Bought this for my granddaughter to wear at Easter, it looks very good quality.

No Comment
41 Hour(s) ago

MOOSE LIGHT

  • Customer also reviewed:
  • Orange Grove Diffuser
Service
Product

Service rating : Easy to use
Product: Very disappointed. Not worth the money. If you have outsourced this product from another company then I wouldn't use them again.

No Comment
42 Hour(s) ago

Stripe Jersey Biker Jacket

Service
Product
Latest
Service
Product

Service rating : Very friendly and efficient staff,good delivery service and ale assure to deal with
Product: The jacket fits well ,the style very elegant when zipped up,and smart casual when slightly open. A good buy.

18-Apr-2014
Appreciate the mail outs,happy the regular products are always available, ie t shirts, cardigans etc. love the candles.

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No Comment
42 Hour(s) ago

BIG HEART SWEATER

  • Customer also reviewed:
  • Gathered Seam Tunic
  • LIMOGES B/MAT
Service
Product

Service rating : Delivery sometimes is super fast, sometimes takes ages. Inconsistent.
Product: A bit too thin.

No Comment
43 Hour(s) ago

Henley T-Shirt

Service
Product

Service rating : Fast and efficient.
Product: The fit was poor - much too big so, sadly I had to return it.

No Comment
43 Hour(s) ago

Ruched Channel Jersey Dress

Service
Product

Service rating : Prompt delivery even to Cyprus
Product: Excellent value for money

No Comment