Luxury bed linen, bedding and quality home accessories
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Service rating : Very prompt delivery.Product: Love it and have now bought a cardigan to go with it.
Service rating : Straight forward good service. Will recommend.Product: Gorgeous. Am hooked!
Easy to purchase, kept in touch re delayed delivery and delighted with products that arrived although they haven't been given yet.
Very quick and informative.
Service rating : Relatively slow shipping ...Product: Fabric, fit, look ++++++
Service rating : ExcellentProduct: Excellent
Website clear, easy to manoeuvre round, good
Service rating : as always, excellent
1Product: Lovely jumper!!
Well, there's always room for improvement
Service rating : good as alwaysProduct: True to size. Super fabric, lightweight, almost see thru. Contemporary. Will be loved as a well cut summer shirt. Also a good shade of white, quite soft.
Service rating : The package arrived quickly at home.Product: The dress is very simple for the price I payed.
Service rating : Great to have email confirmations of purchase. Package arrived quickly and we'll packed. Thank youProduct: Great weekend jumper - nothing to change
Service rating : Easy to use the website and swift delivery.Product: Wonderful elegant shape. Great feel to the Linen. Yet to wash
Service rating : Quick and efficientProduct: Item as described - great fabric!
Service rating : The service provided is brilliant, however I have serious issues with the quality of the clothing - have ordered a lot of things that have looked great online or in th brochure, but very disappointing when they arrived. And expensive. Cashmere is dreadful.Product: Looked great in the brochure and on line, but nothing like that on. What has happened to all the great summer classics you use to supply, the quality is nothing like it use to be.
Service rating : The order was delivered very quickly.Product: Just the right size to take on holidaya. The product has a lovely perfume and is great to use.
Service rating : Easy to order online. Order delivered 2 dats later.Product: Great colour for baby girl. Just a hint of pink. Soft to touch.
After a poor start the telephone service was excellent
Your web site has glitches. Resetting the delivery options everytime something unrelated was changed on the page . Email confirmation was another day later making the next day delivery tricky!
Service rating : Good as usualProduct: No
Service rating : Quick and efficientProduct: But too narrow
Service rating : very good and quickProduct: very good quality
Service rating : Arrived within two days, so was able to wear on the Saturday evening. Brilliant.Product: Did not keep, sadly once again sizing seemed larger than normal. But not as large as the Tuck waist Jersey dress. It us a beautiful dress, looks expensive and beautiful colour. But for a dressier occasion, so not as versatile as Tuck waist dress.
Service rating : Quick delivery, efficient service.Product: Love this, so fresh and clean.
Service rating : Have not even received cloud blanket. It's been over two weeks !!!Product: The whole service poor
Website was good but my order has still not arrived. Surprised to receive a survey before my goods. Not happy
Service rating : Very quick delivery and well packed productProduct: Bought as a gift
Service rating : No problems with ordering and arrived within 2 days.Product: This was bought as a present for a new born. The parents are animal lovers and were thrilled with this gift. I bought 6-9 months for use in the autumn.
Service rating : Great tracking once my order was placed and quick deliveryProduct: Love this nightie. It is extremely comfortable due to its full shoulder cover - no skimpy straps to move around. It is a practical shape but pretty too with the lace finish. It has washed very well
More colours please - maybe a soft pastel pink
Service rating : My purchase was despatched immediately and arrived the next day.Product: Great fit, versatile, and comfortable!
Service rating : Very quick delivery and product well wrappedProduct: It was exactly as the website had shown which is so refreshing. Great value.
Really fast delivery
Service rating : service and communication pretty good even if I had to wait nearly 8 months for Florence bed,I suppose the Italians took a long time to fulfil their orders!!However I am very happy with my new bed,it's quite lovely. . . .and has been much admiredProduct: My mistake I did not check the measurements I expected a much larger p/case
Service rating : slick and fastProduct: birth present for baby not as yet arrived, but it looks fab
usually excellent but when I had a query on my credit card 2weeks ago, they said they would ring back. I am still waiting!!
Service rating : On line is quick and efficientProduct: The sizing in your shorts / trousers are all wrong. I am a size 10 / S in clothing and I cannot fit into your size 10 shorts; your size 12's are tight and the 14's are enormous. Something is not right!! Very disappointing as all other clothing I buy from White Company is a Small and fits. I know I will be sending back the white jeans that are on order :(
Service rating : Fast efficient serviceProduct: This is a pleasing fragrance that I was trying for the first time. It has not surpassed the my favourite - Seychelles
Service rating : Received via post within 48 hrsProduct: Beautiful design, quality and perfect fit
I'd have said excellent but the fact that you have to pay for returns brings the score down in my view. This is an outdated practice and doesn't reflect well on a store of the White Company's calibre in my opinion :)
Service rating : White company is one of my favourite shops, however some stores and the service let the company's image down.Product: Lovely rich cream colour, very comfortable and light feeling material even though it is thick and of good quality
Service rating : Most helpful staff & good check out tooProduct: I am looking do a petty late with fitted bust area. Am using your nightie ! A bit less full would be perfect22-May-2015Good
Excellent service every time I have ordered from white company. Delivered within 2 days of placing the order under standard delivery!!
Service rating : Lady on the telephone was extremly helpful, polite and bubbly, she is a credit to your companyProduct: Very soft and comfortale22-May-2015First rate
Service rating : Fast delivery easy webisteProduct: Its beautiful and soft!
Service rating : As always, the customer service is outstanding, the delivery very fast and goods as expected! Thank you very much!Product: Very happy with the quality!
I was told the items would arrive in 3-5 days, and they arrived in two. I really appreciated this speedy service.
Service rating : GoodProduct: Good
Service rating : speedy delivery; easy to use the site; it holds my 'maybe items' in my shopping basket for as long as I need to get a good enough purchase together to submit my order; the offers are a great incentive to shop!Product: love them, great atmosphere creators
absolutely first rate
Service rating : Friendly and efficient.Product: The cotton is beautifully soft and confortable, just right to be next to my granddaughters delicate skin. The design is so pretty but not fussy and so can be worn at any time.