The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 111882 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
31 Minute(s) ago

Noah's Ark Cot Bumper

  • Customer also reviewed:
  • Gift box
Service
Product

Service and delivery superb.

No Comment
33 Minute(s) ago

Soft and Light Breathable Duvet

Service
Product

Service rating : reliable. don't have a problem.
Product: The hot weather kept me awake. Now I sleep all night!

No Comment
36 Minute(s) ago

Jersey Shirt Dress

Service
Product

Service rating : Delivery a bit slow compared to other company's .
Product: Jersey dress lovely and fits perfect good quality fabric ,delivery a bit slow compared to other company's .

No Comment
49 Minute(s) ago

Madeleine Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • Satin-Edged Cellular Blanket
Service
Product

Service rating : Very fast delivery
Product: Superb quality

No Comment
2 Hour(s) ago

Indy Wrist Rattles

Service
Product

Service rating : User friendly website with fast delivery
Product: So soft you cant stop stroking them - the rattle is not so loud as to alarm your new born baby. Perfect!

No Comment
3 Hour(s) ago

Unisex Hydrocotton Robe

  • Customer also reviewed:
  • Girls Heart Fairisle Hat And Mitts Set (1-6yrs)
  • Luxury Cotton Tights (1-5yrs)
  • etc.
Service
Product

slow delivery

No Comment
3 Hour(s) ago

Seychelles Indulgence Gift Set

Service
Product

Service rating : Fast and accurate service. Good discount
Product: A bit expensive but no doubt about the quality. Price on the upper limit of acceptability

No Comment
4 Hour(s) ago

Striped Shorts

  • Customer also reviewed:
  • Chino Shorts
  • Broderie Shift Dress
Service
Product

Service rating : Delivery was slower than normal, it took over a week to arrive and in the past it's usually only three days, once I received I was very pleased.
Product: Very soft and comfortable

No Comment
4 Hour(s) ago

Indy Wrist Rattles

Service
Product

Service rating : Fast delivery
Product: Great product

No Comment
4 Hour(s) ago

Verveine Luxury Gift Set

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : See below
Product: Beautifully presented.

No Comment
4 Hour(s) ago

Wide Sleeve V Neck Jumper

Service
Product

Service rating : As always, first class
Product: Sleeves were a little too wide for me.

No Comment
4 Hour(s) ago

Ruffle Trim Nightie

Service
Product

good as ever

No Comment
4 Hour(s) ago

400TC Superking Extra Deep Fitted Sheet

  • Customer also reviewed:
  • Savoy Oxford Pillowcase
  • Savoy Flat Sheet
Service
Product

Service rating : Always good
Product: Always good

No Comment
5 Hour(s) ago

New White Duck Feather & Down Pillow

  • Customer also reviewed:
  • Brompton Duvet Cover
  • Brompton Oxford Pillowcase
  • etc.
Service
Product

Good delivery, but no free returns, very disappointing.

No Comment
5 Hour(s) ago

Ruffle Trim Pyjamas

Service
Product

Service rating : As usual easy to use and efficient delivery.
Product: Great quality.

No Comment
6 Hour(s) ago

Waffle Stripe Bedspread

Service
Product

Service rating : Fantastic service - ordered Monday night and was delivered in southern France early on Thursday. Wow!
Product: Friends loved present

No Comment
6 Hour(s) ago

Velour Hooded Velour Robe

Service
Product

Service rating : Fast delivery
Product: This is my 3rd robe like this. They do shrink on washing even on a low temperature and the softness doesn't last after washing a few times - they end up more like towelling robes. But still one of the nicest on the market.

No Comment
7 Hour(s) ago

Cotton Slub Breton Striped T-shirt

  • Customer also reviewed:
  • Straight Leg Roll Top Trousers
Service
Product

Service rating : Delivered quickly and returns label emailed without delay. Acknowledgment of return brilliant.
Product: Returned as the size 12 which is my normal size was too big.

No Comment
7 Hour(s) ago

Hydrocotton Towels

Service
Product

Service rating : delivery in the Netherlands fantastic
Product: The lightweight towel is great.

No Comment
7 Hour(s) ago

Lime & Bay Diffuser

Service
Product

Service rating : Quick service thank you
Product: Smells amazing! Just like Jo Malone,but more than half the price...will buy again!!

No Comment
8 Hour(s) ago

Satin-Edged Cellular Blanket

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Very efficient
Product: No

No Comment
8 Hour(s) ago

Boat Seersucker Pyjamas (1-12yrs)

  • Customer also reviewed:
  • Whale Motif Jumper (1-6yrs)
Service
Product

Service rating : the clothes are actuelly not arrived??what i have to do?
Product: not arrived?

Read more
Thank you for bringing this matter to my attention. Whilst international deliveries do take a little longer I can see that you have ordered some things for your children and we wouldn't want to disappoint them. I have sent you an email with your tracking, I am sorry for the delay and I hope your children love the bits.

Thanks. SMB
9 Hour(s) ago

Classic Cotton Pyjamas

Service
Product

Service rating : Easy to order
Product: Great qualit cotton. A joy to wear.

No Comment
9 Hour(s) ago

Pomegranate Large Candle

Service
Product

Service rating : Good! Quick delivery
Product: This is the second candle I have purchased the first candle still has lots of wax in it but the wick has ran out so the rest of the candle is useless. I was quite disappointed with this.

Read more
Thank you for your feedback regarding the Pomegranate Large Candle you purchased on the above order.

I am sorry that you are disappointed and I wanted to explain that for safety reasons our wicks are not intended to completely melt all of the wax. We have a maximum burn level which I appreciate seems that you are losing a lot of the wax and I understand that if you were not aware of this safety measure it would be frustrating.

Please accept my apologies and I hope that I have explained the reason clearly and put your mind at rest.

Thanks. SMB
10 Hour(s) ago

Bear Face Hoodie (2-6yrs)

  • Customer also reviewed:
  • Newborn Mobile
Service
Product

Service rating : Great service
Product: Lovely made jumper

No Comment
12 Hour(s) ago

Hydrocotton Towels

Service
Product

Service rating : Prompt delivery
Product: Good quality as expected

No Comment
13 Hour(s) ago

Cambridge Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Fitted Sheet
  • Lime & Bay Diffuser
Service
Product

Service rating : Always a very positive experience. Wonderful staffs at Brighton branch
Product: Not get the international delivery yet

No Comment
13 Hour(s) ago

Lime & Bay Signature Candle

  • Customer also reviewed:
  • Mojito Candle
  • Seychelles Signature Candle
  • etc.
Service
Product

Always efficient

No Comment
19 Hour(s) ago

Spindle Back Chair - Set of 2

Service
Product

Service rating : Had to wait until Saturday 27/05 for delivery.
Product: Still waiting delivery!!!!

Read more
Thank you for your feedback. Sadly the emails are not designed for furniture deliveries which can take up to three weeks to arrive. I am sorry that we got cut off on the phone and I have left a voicemail to let you know that I have spoken with the couriers and your chairs will arrive today.Thank you for your patience.

Thanks. SMB
21 Hour(s) ago

Sequin Embroidered Beach Cover Up

  • Customer also reviewed:
  • Wild Sage Hand Wash
Service
Product

Service rating : Very helpful and arrived in a few days.
Product: Feels beautiful to wear and a perfect fit.

No Comment
22 Hour(s) ago

Reversible Cloud Baby Blanket

  • Customer also reviewed:
  • Jellycat Bashful Bunny Medium Toy
  • Gift box
Service
Product

Service rating : Prompt delivery.
Product: Much appreciated gift. Nicely packed.

No Comment
23 Hour(s) ago

Savoy Duvet Cover

  • Customer also reviewed:
  • Savoy Flat Sheet
  • Savoy Oxford Pillowcase
Service
Product

Products were delivered very quickly and packaging was good.

No Comment
23 Hour(s) ago

Cotton Classic Robe

Service
Product

Service rating : Straightforward.
Product: A gift for someone. She said: Nice & cosy.

No Comment
26 Hour(s) ago

Zip Detail Jersey Joggers

Service
Product

Service rating : Delighted with the service. Ordered on a Saturday night and received by Wednesday as I live in Ireland. Great turn around
Product: Already have these in navy. So comfortable and wash well. Keep these in stock please!!!

No Comment
27 Hour(s) ago

Loop Detail Print Bikini Briefs

  • Customer also reviewed:
  • Loop Detail Print Bikini Top
Service
Product

Service rating : Prompt service
Product: Good quality

No Comment
27 Hour(s) ago

Linen T-Shirt

  • Customer also reviewed:
  • Linen Striped Hem Tunic
  • Micro Stripe Lace Trim Pyjama Set
Service
Product

Very reliable

No Comment
27 Hour(s) ago

Helston Chandelier Small Ceiling Light

Service
Product

Service rating : We consider ourselves to be good White Company customers. Recentley had to contact the customer service department about the light purchased. It would have been really appreciated if we had been informed that the light was soon to be on offer. Not great 8-(
Product: Beautiful light more pictures of light insitu would be good.

Read more
Thank you for taking the time to provide us with your feedback. we are not always aware of when our sales or discounts are relesed an available and I can assure you thatif you call our friendly customer services team on 0203 758 9222 they can sort something out for you.

Thanks, Beckie
28 Hour(s) ago

Linen Striped Hem Tunic

  • Customer also reviewed:
  • Flat Tassel Tie Espadrilles
  • Essentials Cross Body Bag
  • etc.
Service
Product

Service rating : Very efficeint , well packed
Product: Very light with subtle stripes arround the base

No Comment
29 Hour(s) ago

Cotton Classic Robe

Service
Product

Service rating : The parcel arrived in good time and good condition as ordered
Product: Haven't had chance to tr having been away. I expect it will be fine.

No Comment
30 Hour(s) ago

Classic House Shelves - Set of 3

Service
Product

Service rating : Was disappointed that the item which was only some shelves took 10 days to get to me. I made the order on the 15th may and the first delivery opportunity was 25th may.
Product: The product is of good quality.

Read more
Thank you for providing us with your feedback today. I am sorry that your order was lengthily in terms of its arrival. The reason this occurred is because the Classic House Shelves is considered as furniture. Furniture items do take up to 3 weeks. apologies for any confusion, the information is provided for you on the delivery option, on the page of the chosen item.

Rebecca
30 Hour(s) ago

Satin Edged Cellular Cot Blanket - Cot Blanket

  • Customer also reviewed:
  • Baby Elephant Hooded Towel
Service
Product

Service rating : Didn't take long to deliver goods
Product: Excellent quality

No Comment
30 Hour(s) ago

V Neck Beach Cover Up

  • Customer also reviewed:
  • Drape Swing T-Shirt
Service
Product

Service rating : Speedy and kept notified about delivery
Product: Would have preferred it to be looser/slightly bigger, beach cover ups go over swim suits and you are usually covered in sun cream so it could be a struggle. The bigger they are the cooler they are, sleeves should always be loose. So pleased it's black, that's why I kept it.

Read more
No Comment
30 Hour(s) ago

Cecina Beach Towel

  • Customer also reviewed:
  • Straight Leg Roll Top Trousers
Service
Product

Delivery always punctual

No Comment
30 Hour(s) ago

Porto Stoneware Large Heart Oven Dish

  • Customer also reviewed:
  • Porto Stoneware Small Heart Oven Dish
  • Porto Stoneware Small Oven Dish
Service
Product

Service rating : Fast efficient informative
Product: Lovely quality

No Comment
31 Hour(s) ago

Waffle Cotton Robe (WH) White,M

Service
Product

Service rating : Efficient
Product: Good quality

No Comment
31 Hour(s) ago

Hydrocotton Towels

Service
Product

Service rating : free next day delivery
Product: great colour, fluffy and fabulous

No Comment
32 Hour(s) ago

Mariner Striped Pyjamas -Set of 2 (1-12yrs)

  • Customer also reviewed:
  • Trim Detail Pyjamas (1-12yrs)
Service
Product

White Company pyjamas are just simply the best quality, soft, last wash after was and both the kids and adults like them. I have tried pyjamas from elsewhere but I keep returning to the white company!

No Comment
32 Hour(s) ago

Broderie Anglaise Housewife Pillowcase

  • Customer also reviewed:
  • Broderie Anglaise Duvet Cover
Service
Product

Easy and fast. Simply perfect

No Comment
32 Hour(s) ago

Satin-Edged Cellular Blanket

Service
Product

Service rating : Very quick delivery abroad, easy transaction and great price!
Product: Absolutely love the cellular blanket. First was a gift, then bought one for older sister and now just ordered one for our newborn. Its their favorite cuddle-blanket.

No Comment
32 Hour(s) ago

Leather Ultimate Work Bag

  • Customer also reviewed:
  • Linen Blend Oversized Jumper
Service
Product

Service rating : Efficient and beautifully wrapped and boxed
Product: Beautiful bag. I have the matching cross body and the two cover all events. Much complimented upon. Lovely colour, the pale grey goes with everything in the summer palette.

No Comment