The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 89396 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
25 Minute(s) ago

Brompton Short Midwash

  • Customer also reviewed:
  • Wide Neck Top
Service
Product

Service rating : Items arrived promptly, good communication, and refund was processed in reasonable time.
Product: Great fit, nice quality, looked as they did on website / catalogue photos

No Comment
1 Hour(s) ago

GATHERED WAIST TULLE DRESS

Service
Product

Service rating : Good service
Product: Good Products

No Comment
1 Hour(s) ago

Verveine Hand Wash

Service
Product

Service rating : order received well packed and in good time
Product: Lovely fresh smell, packaged stylishly, a real treat

No Comment
2 Hour(s) ago

Cherry Floral Sheared Nightie

  • Customer also reviewed:
  • ROCKET PYJAMA
  • SATURN PYJAMA
Service
Product

Service rating : Always good service from your staff
Product: Sure they will be good

No Comment
3 Hour(s) ago

Hydrocotton Baby Robe

Service
Product

Service rating : Delivered in good time
Product: I really love the look of it but it hasn't been used yet so I can't comment... I'm sure it will be just as adorable on our little one as it is in the picture and useful for after bath time :)

No Comment
5 Hour(s) ago

E/COTTON B/SHT

  • Customer also reviewed:
  • Flowers Miniature B&B Set
Service
Product

Service rating : excellent service and notification process.
Product: Very good.

No Comment
5 Hour(s) ago

Stripe Woven Trim Henley White, XL

  • Customer also reviewed:
  • Stripe Woven Trim Nightie White, XL
  • Wide Neck Top Black, 16
  • etc.
Service
Product

Service rating : This is actually in connection with an online purchase I made of duvets and bedlinen. I was so impressed with the way I was kept informed about and was able to track the delivery, which meant I could organise to be at home to receive it as it was a large box. It was very well packed and I love all the contents, thank you.
Product: Lovely cotton and a good fit, I'm glad I ordered it.

Read more
No Comment
6 Hour(s) ago

Brompton Short Midwash

  • Customer also reviewed:
  • E/COTTON FLAT SHT KNG
  • Fresh Fig Bath and Shower Gel
Service
Product

Service rating : Most online companies can deliver within a couple of days.
Product: Didnt fit. Returned to shop

No Comment
6 Hour(s) ago

ESME FLORAL DRESS

  • Customer also reviewed:
  • GATHERED WAIST TULLE DRESS
  • SEED STITCH CARDIGAN
  • etc.
Service
Product

Service rating : Nc
Product: Nc

No Comment
6 Hour(s) ago

Flowers Miniature B&B Set

Service
Product

Service rating : Great service when putting in an order over the phone!
Everything was dealt with efficiently & in a friendly way.
Product: Love this set as it is perfect for taking on holiday.

No Comment
7 Hour(s) ago

RIDE ON ROCKET

Service
Product

Service rating : Product arrived really quickly.
Product: Sorry can't comment. Its a present for our grandson, so I haven't opened or assembled it yet.

No Comment
7 Hour(s) ago

Scallop Edge Lace Trim PJ Set

Service
Product

Sent to wrong address and correct recipient now on holiday so unable to see product within timescale for return.

Read more
I'm glad you took the time to leave your feedback, although I would really like to talk about it further. I have emailed you, as I was unable to reach you on the phone today. Hopefully we will be able to speak soon. Thanks,

Emma
7 Hour(s) ago

Matte Enamel Karlsson Clock

  • Customer also reviewed:
  • Pumice Stone
  • White Hearts Canvas Shopper
Service
Product

Service rating : Very professional keeping me informed of delivery progress
Product: Love the design but a little difficult to hang on wall

No Comment
8 Hour(s) ago

Floral PJ Bottoms

  • Customer also reviewed:
  • Hem Detail Jersey dress
  • Short Sleeve Sleep Rib Henley
Service
Product

Service rating : Delivery was very quick.
Product: Love these PJ bottoms. Will definitely be getting the autumn/winter version when they arrive.

No Comment
8 Hour(s) ago

BROIDERY T-SHIRT

  • Customer also reviewed:
  • Essential Lace Trim Cami
  • SATURN PYJAMA
Service
Product

Service rating : Quick and efficient
Product: The colour could be a little fresher but it's lovely quality and a good fit.

No Comment
8 Hour(s) ago

Cassis Diffuser

  • Customer also reviewed:
  • CHLOE FLORAL DRESS
  • Essentials Hat
  • etc.
Service
Product

Service rating : All nicely packaged and as lovely as it looked on screen.
Product: Smells lovely.

No Comment
8 Hour(s) ago

INDY ELEPHANT LIGHT

Service
Product

Service rating : service excellent packet well
Product: Perfect present for a new baby parents loved it.

No Comment
8 Hour(s) ago

Superga Classic Plimsolls

Service
Product

Service rating : As always, very quick and efficient.
Product: I love these plimsolls, exactly what I wanted. Sizing wasn't a problem at all for me - just went for my normal and they fit perfectly.

No Comment
9 Hour(s) ago

BERTIE RATTLE

  • Customer also reviewed:
  • FAIRYTALES ERASERS
  • PIRATES ERASERS
  • etc.
Service
Product

Service rating : Just brilliant-so efficient and great customer service
Product: lovely baby gift

No Comment
9 Hour(s) ago

Oversized V Neck Rib Tshirt

Service
Product

Service rating : excellent service,quick delivery and excellent order tracking
Product: good quality excellent value for money

No Comment
9 Hour(s) ago

Leather Frame 5X7"

  • Customer also reviewed:
  • Mustique Bath and Shower Gel
  • Mustique Hand Wash
Service
Product

Service rating : website very easy to use, goods arrived promptly tho I do think too much packaging is used ie the size of the box was huge compared to the items I bought.
Product: lovely quality, very smart looking

No Comment
9 Hour(s) ago

Flowers Miniature B&B Set

  • Customer also reviewed:
  • Funnel neck sweater
  • SPRING INUIT
  • etc.
Service
Product

Service rating : As usual, well packed, presented. Cannot fault delivery etc.Thank you.
Product: I love Flowers in any form.

No Comment
9 Hour(s) ago

ANTILLY B/MAT MED

  • Customer also reviewed:
  • Lace Trim Dobby Nightie
  • Rosebud Frill Jersey Nightie
  • etc.
Service
Product

Have always found service good and helpfulness in stores excellent.

No Comment
9 Hour(s) ago

Flowers Body Lotion

Service
Product

Service rating : Prompt
Product: Ok, but top broke immediately. Fragrance does not quite compare with that in the little sample bottles. It seems more chemically. Altogether not enough good stuff for the buck.

Read more
We pride ourselves on offering not only great service, but perfect products. I can see that you are unhappy with the products you have received, and I'd really like to talk to you about this. I have emailed you, so we will be able to speak at a time that is convenient for you. Thanks,

Emma
9 Hour(s) ago

ROCKET CHECK SHORT

Service
Product

Service rating : good quick service
Product: the product was as described

No Comment
9 Hour(s) ago

Classic Leather Superga

  • Customer also reviewed:
  • NEWWHITEDUCK F&D DVT KNG 4.5T
Service
Product

Efficient and well packaged

No Comment
10 Hour(s) ago

Wild Mint Large Candle

Service
Product

Service rating : The candles are nice.
However they arrived in a broken box which was bursting open. It had only a slim bit of tape on it which didn't keep it together. It didn't have any air bag padding inside and the candles were slipping around in the box.
The candles were all bundled into one inadequate piece of bubble wrap that was VERY SCRUFFILY wrapped around all of the candles together .
I was thoroughly disappointed by the poor attitude to customers goods. I would have expected each large candle to be individually wrapped in bubble and then secured safely with the air bag type packaging .
White Company has been very disappointing this time and I will consider this when contemplating future purchases.
DREADFUL SERVICE !
Product: I love the candles

Read more
I'm pleased you are a fan of our beautiful candles and I am pleased you have taken the time to get in touch. I would like to thank you for bringing your experience to our attention. I'd love to talk you about your feedback so I have left you an email with my contact details, I look forward to speaking with you. Thanks,

Emma
10 Hour(s) ago

DO SMALL THINGS SHOPPER

Service
Product

Service rating : The bag arrived very promptly.
Product: The bag is lovely but I found a couple of dirty marks on it. It doesn't stop me using it but it is little disappointing.

No Comment
10 Hour(s) ago

CLASSIC DBL BORDER B/SHT

  • Customer also reviewed:
  • CLASSIC DBL BORDER B/TWL
  • Essentials Vest
Service
Product

Service rating : Fast delivery
Product: These towels are the best quality I have ever had, even though they are the classic ones they are like super deluxe compared to other towels on the market, would highly recommend.

No Comment
10 Hour(s) ago

Flowers Miniature B&B Set

  • Customer also reviewed:
  • Leather Luggage Tag
  • Tiny Flower Lace Nightie
Service
Product

Service rating : My box of products arrived quickly and beautifully packed.
Product: The products smell wonderful. Will be using them on holiday as they are the perfect size for travelling.

No Comment
10 Hour(s) ago

CAMBRIDGE BED SET SKNG

  • Customer also reviewed:
  • CAMBRIDGE P/CASE SKNG OX PAIR
  • Inserted Lace Nightie
Service
Product

Service rating : I discovered the differences in thread counts and quality of the linen which helped with my choice of purchase. Megan in Marlow was very helpful. Thank you. I'm very happy with the quality of the Cambridge duvet and pillowcases and look forward to exploring the other choices of bed linen.
Product: I think it's quite striking and feels good.

Read more
No Comment
10 Hour(s) ago

Seychelles Bath & Body Set

Service
Product

Service rating : Website very easy to use, delivery time was excellent
Product: Love the smell

No Comment
10 Hour(s) ago

Cloud T-Shirt

  • Customer also reviewed:
  • HEART MOTIF SPOT DRESS
  • Hydrocotton Baby Robe
Service
Product

Timely and well packaged

No Comment
10 Hour(s) ago

Eyelash Trim Linen Top

Service
Product

Service rating : Fantastic customer service
Product: Nice fabric & good design
Seems to be good quality

No Comment
10 Hour(s) ago

Mustique Candle

  • Customer also reviewed:
  • Mustique Hand & Nail Cream
  • Mustique Hand Wash
  • etc.
Service
Product

The White Company once again has provided excellent online service and delivery. I also love going into the store in Norwich (excellent service from lovely staff). Keep up the good work! A Great British company!

No Comment
11 Hour(s) ago

Brompton Indigo

  • Customer also reviewed:
  • Rib Racer Back Maxi
Service
Product

Excellent as always

No Comment
11 Hour(s) ago

JUPITAR CHECK WOVEN SHORTS

  • Customer also reviewed:
  • STAR TANK PYJAMA
  • STRIPE RAGLAN T-SHIRT
  • etc.
Service
Product

Quick and well packed

No Comment
11 Hour(s) ago

CUBE STORAGE PINK

  • Customer also reviewed:
  • Underbed Storage
  • Classic 2 Cube
Service
Product

Service rating : Please White Company, I absolutely LOVE your products. But environmentally all the bubble/plastic wrap used when delivery goods, makes my heart break & I consider whether I can carry on using your company. However DHD do not use excessive plastic so that's so much better!
Product: So well made.

Read more
No Comment
11 Hour(s) ago

CHECKED JACKET

  • Customer also reviewed:
  • ROCKET PYJAMA
  • STRIPE PYJAMA 2 PACK
Service
Product

Service rating : Quick delivery plus quick refund
Product: Lovely quality

No Comment
12 Hour(s) ago

BROIDERY DRESS

  • Customer also reviewed:
  • Flowers Bath & Shower Gel
  • Flowers Hand Wash
  • etc.
Service
Product

2 emails I sent work no response regarding the discount that not been applied to the order.

I am still awaiting a response. I possibly will not use the white company again

Read more
I'm glad that you took the time to leave your feedback, although I'm keen to talk to you about this further. I have emailed you, hopefully we will be able to speak soon. Thanks,

Emma
13 Hour(s) ago

Lavender Hand & Nail Cream

  • Customer also reviewed:
  • White Lavender Body Lotion
Service
Product

Service rating : Love your products & service!
Product: Love the texture and smell. The hand & nail cream is the only cream which has fully restored my hands back to smooth and crack free. I have had rough hands for decades until trying this product! Remarkable!!' Results within days! Highly recommend!!!

Read more
No Comment
20 Hour(s) ago

Seychelles Bath & Shower Gel

  • Customer also reviewed:
  • Seychelles Hand & Nail Set
Service
Product

Service rating : Good service,prompt delivery,well packaged.
Product: I have bought stuff from the white company in Glasgow & really liked the products especially the hand cream

No Comment
21 Hour(s) ago

PATCHWORK BLANKET PINK

Service
Product

Service rating : Fast delivery.
Product: A really lovely blanket, perfect for a newborn gift.

No Comment
22 Hour(s) ago

Contrast Lace Nightie

  • Customer also reviewed:
  • Fresh Fig Hand Wash
  • Lime & Bay Diffuser
Service
Product

Very efficient.
Lovely quality products.

No Comment
22 Hour(s) ago

CHECKED POCKET SHIRT

  • Customer also reviewed:
  • CHUNKY KNIT CABLE JUMPER
  • PLANET MOTIF T-SHIRT
  • etc.
Service
Product

Service rating : excellent delivery
Product: good quality

No Comment
22 Hour(s) ago

E/Cotton B/Towel

  • Customer also reviewed:
  • E/Cotton F/Cloth
  • E/Cotton H/Towel
  • etc.
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
22 Hour(s) ago

CLASSIC DBL BORDER B/TWL

  • Customer also reviewed:
  • CLASSIC DBL BORDER H/TWL
  • ELGIN DESSERT DISH
  • etc.
Service
Product

Service rating : Well packaged and quick delivery
Product: Lovely, soft and fluffy

No Comment
23 Hour(s) ago

Brompton Short White

  • Customer also reviewed:
  • Split Hem Oversized Tshirt
  • Wide Neck Top
Service
Product

I paid for a next day delivery as this was a birthday present to arrive on Saturday morning, on Monday afternoon I was chasing up my order that had not arrived and no-one contacted me to explain where my oder was.

Read more
Your experience certainly hasn’t reflected our usual high standards of service and I would like to thank you for bringing your experience to our attention. We will work hard alongside our couriers to ensure that issues such as this do not arise again in the future. I have left you an email with my contact details incase there is ever anything further I could help with. Please feel free to contact me, I will always be happy to help. Thanks,

Emma
25 Hour(s) ago

CLOUD T-SHIRT

  • Customer also reviewed:
  • Cloud T-Shirt
  • Cord Trousers
  • etc.
Service
Product

Service rating : Good
Product: Fine

No Comment
26 Hour(s) ago

CHAMBRAY SEAT PAD S/4

Service
Product

Service rating : I'd prefer a faster delivery time
Product: I thought they'd be better padded

No Comment
26 Hour(s) ago

Wild Mint Diffuser

Service
Product

Service rating : very helpful lady on phone
Product: beautiful scent and attractive container

No Comment
28 Hour(s) ago

Set of 3 Silver Stacking Rings

  • Customer also reviewed:
  • Seychelles Body Lotion
Service
Product

Service rating : I have loved the White Company products and service for many years
Product: Beautiful rings , bought them in the sale , a wonderful treat

No Comment
28 Hour(s) ago

Long Jersey Skirt

  • Customer also reviewed:
  • White Lavender Heart Pomander
Service
Product

Service rating : Always very prompt
Product: Very happy with it

No Comment
29 Hour(s) ago

Curved Hem Cami

  • Customer also reviewed:
  • Jersey Hoodie
  • Wide Neck Top
Service
Product

Service rating : Great service and always quick to deliver.
Product: Lovely feel. Haven't actually worn it yet due to the terrible summer!! Hope to wear it when I go on holiday.

No Comment
29 Hour(s) ago

Broderie Shirt

Service
Product

Service rating : Easy to use
Product: Good product but not to size - too small

No Comment
30 Hour(s) ago

BIARRITZ P/CASE SQ OX

  • Customer also reviewed:
  • Knitwear Hanger S/6
  • MEMORY H/FIBRE PILLOW SQ M/F
  • etc.
Service
Product

Service rating : Very easy to order, very well packed and delivered with out delay
Product: Very good quality cotton pillow case that looks very neat and tidy

No Comment
30 Hour(s) ago

Seychelles Luxury Set

  • Customer also reviewed:
  • Seychelles Pillar Botanical
Service
Product

Service rating : good
Product: lovely gift

No Comment
31 Hour(s) ago

Fresh Fig Hand & Nail Cream

  • Customer also reviewed:
  • Fresh Fig Hand & Nail Set
  • Noir Moisturising Hand Cream
Service
Product

Prompt despatch. Always well packaged

No Comment
32 Hour(s) ago

Artisan Oval Plate

Service
Product

Service rating : Good service
Product: Disappointed with this purchase. The plates are truly artisan and quite irregular. When stacked they do not fit snugly together. I am glad I did not pay full price for them, I bought them in the sale.

Read more
We pride ourselves on our customer service and I am pleased that we provided you with a good service. Our Artisan range is all hand made so no two plates will be identical. I have left you an email with my contact details incase there is ever anything I could help with. Please feel free to contact me, I will always be happy to help. Thanks,

Emma
32 Hour(s) ago

Brompton Short Midwash

  • Customer also reviewed:
  • Brompton Short White
Service
Product

Service rating : Ordered and delivered as agreed. Nice packaging.
Product: Perfect fit. Comfortable. Soft Denim. Lovely.

No Comment
32 Hour(s) ago

GLOW IN THE DARK BIB

  • Customer also reviewed:
  • Pirates Life S/Bag 1.0 Tog
Service
Product

Service rating : Quick delivery and lovely items.
Product: Great quality, lovely design. Glad I got it in the sale as quite pricey otherwise.

No Comment
32 Hour(s) ago

BUTTERFLY PRINT PYJAMAS

  • Customer also reviewed:
  • SPOTTY HENLEY PYJAMA
Service
Product

Service rating : I didn't get an immediate confirmation of order which i was a little concerned about but other than that emails and delivery were speedy.
Product: Very sweet.

No Comment
33 Hour(s) ago

Rosebud Frill Jersey Nightie

Service
Product

Service rating : The garment was chosen based on web size description which was inaccurate. Other people we know who have purchased from the White Company have had similar experiences. In addition, the response from the White Company was inappropriate and made me more disappointed and frankly furious. Customer service pointing to their small print and lecturing me on what competitors do is not the way to deal with customers who have a degree of intelligence. The White Company projects itself as a reputable professional company but the service I received was more akin to a budget airline.
Product: The garment was not fit for purpose. See above remarks.

Read more
We pride ourselves on our customer service and I understand you were left feeling unhappy with your recent experience with us. I certainty do not want you feeling this way and I'd love the chance to talk to you about this. I have emailed you my contact details, I look forward to hearing from you. Thanks,

Emma
33 Hour(s) ago

BLOOMSBURY LOW TRUG

  • Customer also reviewed:
  • MARBLE COASTERS S/4
  • Vintage Linen Runner
Service
Product

Packaging very good, quick delivery

No Comment
33 Hour(s) ago

ARMSTRONG ALIEN

Service
Product

Service rating : Easy to use website, speedy delivery, was kept informed of progress
Product: Very cute and incredibly soft!

No Comment
33 Hour(s) ago

Hooded Velour Robe

  • Customer also reviewed:
  • Lightweight Cosy
Service
Product

Service rating : Angela at the call centre was brilliant. I was only intending to buy the robe but she asked if I had seen that the slippers were in the sale. Unfortunately the colour to match my robe had sold out but I bought some in a beautiful dove grey and they are lovely.
Product: I love it. I checked on the size with Angela and she suggested I get an extra large and return it if it was too big, it is a bit on the large size but as I like to wrap it right round myself I decided to keep it, I might even get a large as well next time there's a sale on. I love the satin trims, it gives it a real look and feel of luxury.

Read more
No Comment
33 Hour(s) ago

Broderie Shirt

  • Customer also reviewed:
  • Essential Strappy Cami
Service
Product

Service rating : Helped over the phone
Product: Comes up a bit tight but ok

No Comment
34 Hour(s) ago

Seychelles Candle

  • Customer also reviewed:
  • Seychelles Tea Lights S 12
Service
Product

Service rating : Speedy delivery within 3days. Products arrived and were packaged well.
Product: Beautiful fresh scent within a few moments of lighting the candle. Great product.

No Comment
34 Hour(s) ago

4 APP 4x6" WOODEN FRAME

  • Customer also reviewed:
  • CLASSIC DOWN TOPPER KNG
  • Fine Wooden Frame 4x6"
  • etc.
Service
Product

Order these next day with along with a mattress topper. The topper arrived but no frames and then had to wait 3 more days.

Read more
Your experience certainly hasn’t reflected our usual standards of service and I would like to thank you for bringing your experience to our attention. I'm pleased my colleague Kerry has resolved this for you and we will work hard along side our distribution center to ensure that issues such as this do not arise again in the future. I have left you an email with my contact details incase there is ever anything further I could help with. Please feel free to contact me, I will always be happy to help. Thanks,

Emma
35 Hour(s) ago

Broderie Detail Dot Nightie

Service
Product

Service rating : Product arrived very quickly and was well packaged.
Product: Very good quality cotton. Sizing was good.

No Comment
35 Hour(s) ago

Breton Colour Block T-shirt

  • Customer also reviewed:
  • Wide Neck Top
Service
Product

Service rating : Free returns would make it an excellent service
Product: Small for size but like fabric

No Comment
35 Hour(s) ago

Fresh Fig Hand Wash

  • Customer also reviewed:
  • KIMBO COMFORTER LARGE
  • ANIMAL STACKER
Service
Product

Service rating : Always quick delivery and good email communication
Product: Smells lovely good value

No Comment
35 Hour(s) ago

STAR AOP PYJAMA

  • Customer also reviewed:
  • STAR TANK PYJAMA
Service
Product

Service rating : Fast delivery and well packaged
Product: Lovely quality

No Comment
36 Hour(s) ago

Jersey Shift Pocket Dress

  • Customer also reviewed:
  • Pleated & Gathered Jersey Pant
Service
Product

Hermes did not deliver this parcel to my home. Called white company and managed to get a refund. 3 days later Hermes arrived with my original order and it's was an open box also with another persons box. I called white company and got a return label as I had received a refund. The parcel has now been posted back to white company.

Read more
No Comment
36 Hour(s) ago

Linen Dbl Layer Scoop Top

  • Customer also reviewed:
  • MONKEY COMFORTER NEW
Service
Product

Fast and efficient as always

No Comment
36 Hour(s) ago

Elgin Carafe

  • Customer also reviewed:
  • Glass Ice Bucket
Service
Product

Easy to order and quick delivery.

No Comment
36 Hour(s) ago

Boiled Wool Coat

  • Customer also reviewed:
  • Pretty T-shirt
Service
Product

Service rating : Arrived quickly.
Product: Lovely fabric, perfect shape.

No Comment
36 Hour(s) ago

Bella Muslin 2 Pack

  • Customer also reviewed:
  • MATILDA VELOUR ROBE
  • MINI MATILDA BABY PYJAMA
  • etc.
Service
Product
Latest
Service
Product

Service rating : The tracking information by email was confusing. Sent by two different carriers one carrier carrying one item gave information in advance. The other items were not so well tracked.
Product: Lovely Muslims, not yet opened . They look a little small but the feel of them is very nice.

29-Jun-2016
The website is fine to negioiate. Easily found what I was looking for

Read more
No Comment
36 Hour(s) ago

Jersey Striped PJ Set

  • Customer also reviewed:
  • Shawl Collar Hydrocotton Robe
Service
Product

Service rating : All great
Product: Wife loved PJs

No Comment
36 Hour(s) ago

Knitwear Hanger S/6

Service
Product

Service rating : Excellent service. The one thing that concerned me was the amount of packaging I had to dispose of when the hangers arrived at my home The box size was totally over the top for the product.
Product: Had read how good they were and they are!

No Comment
37 Hour(s) ago

GALAXY EMBROIDERED SHORTIE

Service
Product

Service rating : Fast delivery & good customer service
Product: Lovely item, good quality

No Comment
37 Hour(s) ago

DO SMALL THINGS TEA TOWEL

  • Customer also reviewed:
  • GLASS TEA TIMER
  • Heart Napkin Ties S/6
  • etc.
Service
Product

Always an easy transaction, great site and peace of mind.

No Comment
37 Hour(s) ago

LARGE GINGHAM FLANNEL PJ

  • Customer also reviewed:
  • LAYERED CHAMBRAY DRESS
  • MATILDA FLORAL PYJAMA
  • etc.
Service
Product

Service rating : Good quality, on time delivery
Product: High quality

No Comment
37 Hour(s) ago

JUPITAR CHECK WOVEN SHORTS

  • Customer also reviewed:
  • NIGHT SKY APPLIQUE STD P/CASE
  • NIGHT SKY SGL D/COVER
Service
Product

Service rating : Quick delivery
Product: I love the quality of TWC

No Comment
38 Hour(s) ago

Blast Off Baby Sleepsuit

  • Customer also reviewed:
  • GLOW IN THE DARK SLEEPSUIT
  • ROSEBUD BALLERINA SLIPPER
  • etc.
Service
Product

One item I ordered online was never delivered. When I rang it turned out that it was out of stock. This was never communicated to me and if it had been I would have ordered an alternative. Instead I went without a much needed item. This has happened a couple of times now.

Read more
I understand you were left feeling disappointed after your recent experience with us, and I certainly do not want to leave you feeling this way. I'd love to talk to you about this so I have emailed you. Thanks,

Emma
42 Hour(s) ago

Contrast Lace Nightie

  • Customer also reviewed:
  • Inserted Lace PJ Set
Service
Product

Service rating : The delivery could come quicker considering it still costs to to deliver
Product: Very good quality and style

No Comment
44 Hour(s) ago

Matte Enamel Karlsson Clock

Service
Product

Service rating : Excellent service!
Product: Unfortunately the clock was faulty but White Company customer services were fantastic and couldn't do enough to ensure I was happy again. Their phone lines are also open late into the evening which I found very useful. Shame about the clock but happy customer

Read more
No Comment
44 Hour(s) ago

Linen Dbl Layer Scoop Top

Service
Product

Service rating : Arrived quickly, easy to order
Product: Great quality, generous size and wears well.

No Comment
44 Hour(s) ago

Ultimate Hydrocotton Robe

Service
Product

Service rating : Arrived on time and well packaged
Product: Lovely and thick, like the edge on the lapel etc, really like the slate grey colour. Only v minor thing, purely personal, it's quite long, size medium and I'm 5:6 it is lower calf length.

No Comment
46 Hour(s) ago

Cherry Floral Sheared Nightie

Service
Product

Always easy to deal with

No Comment
46 Hour(s) ago

Artisan Oval Plate

  • Customer also reviewed:
  • GINGHAM LETTER TO FATHER XMAS
  • NEWBORN MOBILE
  • etc.
Service
Product

Service rating : Excellent services. Good quality . Very good merchandise
Product: Nice plates . A few marks on them but for the sale price I'm not to worried .

No Comment
28-Jun

Brompton Short Midwash

  • Customer also reviewed:
  • Essential Strappy Cami
Service
Product

Service rating : Always excellent
Product: Love these classic shorts

No Comment
28-Jun

MATILDA PYJAMA 2 PACK

  • Customer also reviewed:
  • Side Panel Sleeveless Jumper
Service
Product

Service rating : Speedy service.
Product: Beautifully soft cotton with sweet florals. Good comfortabl fit, my daughter loves the set.

No Comment
28-Jun

Sleeveless Check Linen Shirt

  • Customer also reviewed:
  • Wide Neck Top
Service
Product

Service rating : Efficient service, though having to pay for returns puts me off ordering.
Product: Did not keep as the fit was not very flattering.

No Comment
28-Jun

Havaianas

  • Customer also reviewed:
  • Jersey Hoodie
  • Layering Vest
Service
Product

Super quick delivery

No Comment
28-Jun

MERCURY LANTERN

Service
Product

Service rating : Well updated e mails of when the parcel was being delivered.
Product: Purchased for a birthday gift , the lady absolutely loved it. Well packed and secure fast delivery.

No Comment
28-Jun

BUTTERFLY FLORAL TOP

  • Customer also reviewed:
  • BUTTERFLY PRINT PYJAMAS
  • FLUTTER FAIRY PYJAMA
  • etc.
Service
Product

Service rating : I am a regular customer.
Product: love these tops.Cool material and pretty.

No Comment
28-Jun

Skinny Studded Suede Belt

Service
Product

Service rating : Efficient friendly service
Product: Quality product but wouldn't have purchased at the original price.

No Comment
28-Jun

Blue Star Sleeping Bag 1.0 Tog

  • Customer also reviewed:
  • Bunny Face Hoodie
  • HEART MOTIF SPOT JUMPER
Service
Product

Service rating : quick
Product: It seems warmer than 1 tog.

No Comment
28-Jun

Scallop Edge Lace Trim Nightie

Service
Product

Service rating : Always pleased with the speed of delivery.
Product: Very soft material with lovely wide comfy straps making the nightie very easy and pleasing to wear.

No Comment