The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 72830 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
1 Hour(s) ago

Seychelles Hand Wash

Service
Product

Service rating : Excellent service as always
Product: Excellent product I bought bed linen from you a few months ago by mistake I bought 100% cotton and I am spending 3 hours ironing it each wash it still looks creased any advice would help.The first set I bought was easy iron and looks beautiful on my bed.

Read more
No Comment
2 Hour(s) ago

HONEYCOMBS S/3 SMALL

  • Customer also reviewed:
  • Skull & Cross Bone Pull On
Service
Product

Service rating : delivered promptly and packaged well
Product: .......

No Comment
2 Hour(s) ago

Seychelles Tea Lights S 12

Service
Product

Service rating : The service is very efficient, the delivery period was quick and the product is fantastic. Thank you
Product: We love the scented candles, Seychelles being the favourite, wonderful...thanks

No Comment
3 Hour(s) ago

Contrast Sleeve PJ Top

  • Customer also reviewed:
  • Cropped Cardigan
  • Floral Lace Blouse
Service
Product

Service rating : Found a code that gave me free postage, even though I live in Sweden. Really great service. The goods were beautifully packed also.
Product: this will be worn as a t-shirt, even though it's supposed to be a PJ top, the quality is that good.

No Comment
3 Hour(s) ago

Drawstring Dress

  • Customer also reviewed:
  • Wild Mint Signature Candle
Service
Product

Service rating : Always a very good service with quick STD delivery from TWC.
Product: Good for work, creases easily, but irons our easily too. I'm glad I got it at a discounted price, as I would have been disappointed to have paid full price for it for the quality.

No Comment
3 Hour(s) ago

Bath/Massage Brush

Service
Product

Service rating : Good service!
Product: Excellent bathbrush!

No Comment
3 Hour(s) ago

Breakfast in Bed Tray

Service
Product

Service rating : Goods pre-ordered, excellent communication on delivery status and swift delivery once in stock.
Product: Not tried the tray yet, but it looks well made.

No Comment
3 Hour(s) ago

Drawstring Hem Sweatshirt

  • Customer also reviewed:
  • Legging
  • Legging
  • etc.
Service
Product

Service rating : always excellent!
Product: Lovely white material and comfortable material. great to wear any occasion.

No Comment
3 Hour(s) ago

Rose Signature Candle

Service
Product

Service rating : Very good service and dispatch was quick
Product: Lovely smell and last usch a long time.

No Comment
3 Hour(s) ago

BABY GIRL BUNTING CARD

Service
Product

Service rating : One of my favourite retailers. Such good customer service and delivery. I always order with confidence.
Product: A lovely quality card that will stand out from the crowd on the mantelpiece. Thank you White Company.. you never disappoint.

No Comment
4 Hour(s) ago

Elasticated Ballet Shoe

  • Customer also reviewed:
  • Fairy Ruffle Baby Sleepsuit
Service
Product

Service rating : As always,prompt service and an excellent shopping experience.
Product: I love these shoes. Comfortable and elegant .

No Comment
4 Hour(s) ago

Seychelles Bath Foam Decanter

  • Customer also reviewed:
  • Verveine Shower Gel
Service
Product

Service rating : Always great service from White co.
Product: Lovely decanter, looks great in the bathroom and yummy smell!

No Comment
4 Hour(s) ago

Button Detail Knitted Tunic

  • Customer also reviewed:
  • Lightweight Long Belted Cardi
  • Panel Linen Dress
  • etc.
Service
Product

Service rating : Goods arrive quickly and purchasing from the White Company is always a good experience. Wish you would offer free returns though as I order less because I don't want to experiment with a style and have to pay for the returns.
Product: Good shape and length. Versatile style. Wish you would do items in more than one colour - If I like a shape I would buy another colour..

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No Comment
4 Hour(s) ago

Short Sleeve Sweatshirt

Service
Product

Service rating : Very helpful staff and always pleasant.
Product: Good quality and easy to wear.

No Comment
5 Hour(s) ago

Long Sleeve T-Shirt

  • Customer also reviewed:
  • White Pompelmo Home Spray
Service
Product

Service rating : Easy to follow on- line ordering, and very speedy delivery
Product: Always just as described.

No Comment
5 Hour(s) ago

Carlton Full Length Mirror

Service
Product

Service rating : Excellent online ordering. Delivery company called to arrange date and called morning of delivery to give a two hour delivery slot and arrived as planned. No problems at all. Well packaged.
Product: Love it. Good quality and looks good leaning against wall.

No Comment
5 Hour(s) ago

E/COTTON DEEP FIT SHT SKNG

  • Customer also reviewed:
  • White Lavender Hand Wash
Service
Product

I misread the returns form and went to the Trafford centre to try and return the unwanted items from 2 deliveries. The assistant told me I couldn't return it here in a very impatient manner then refused to store the heavy box meaning I had to walk all the way back to the carpark then back to do some shopping.

Read more
No Comment
5 Hour(s) ago

Blanc Bath Oil

  • Customer also reviewed:
  • Provence Stripe Placemat S/4
  • Provence Stripe Teatowel S/2
Service
Product

Service rating : Regarding your excellent clothing ranges I can never get jeans to fit…..always too big. I am sure there is a big demand out there for size 6 as your sizes come up on the large side.
Product: Bath products are always beautifully presented

No Comment
5 Hour(s) ago

Linen Seat Pad

  • Customer also reviewed:
  • Stoneware Cake Stand
Service
Product

Service rating : always a pleasure to deal with your company nothing is to much trouble
Product: very good value for money very much better quality than other companies.

No Comment
5 Hour(s) ago

Bath/Massage Brush

Service
Product

Service rating : excellent service, my purchase arrived very promptly
Product: seems to be good quality

No Comment
6 Hour(s) ago

Denim Short

  • Customer also reviewed:
  • Ruched Side Pant
  • Skinny Jean
  • etc.
Service
Product

Super fast delivery to Spain. Very pleased.

No Comment
6 Hour(s) ago

Merino Waterfall Cardigan

  • Customer also reviewed:
  • White Lavender Diffuser
Service
Product

Service rating : efficient service
Product: lovely classic cardi

No Comment
8 Hour(s) ago

Panel Woven Blouse Navy, 16

Service
Product

Service rating : store girl very helpful,could not do enough for us.
Product: always great quality and style

No Comment
8 Hour(s) ago

FLORAL PONY

Service
Product

Service rating : Excellent seevice
Product: Love the product! Had seen in a shop so knew what I was buying, not disappointed

No Comment
8 Hour(s) ago

Bread Bin

Service
Product

Service rating : Easy to order and arrived quickly.
Product: Great looking, lovely quality wooden lid/board

No Comment
8 Hour(s) ago

Breakfast in Bed Tray

  • Customer also reviewed:
  • CLASSIC DBL BORDER B/SHT
  • CLASSIC DBL BORDER B/TWL
  • etc.
Service
Product

Requested to delay my delivery while I was out of the country, but my email was not picked up on time, so was ending up to sort myself

Read more
I would like to take this opportunity to apologise to you for your recent experience with us, this is certainly not the level of service that we are usually so proud to offer. I have made our management team aware of your experience, and they will be looking into how we can improve upon this. Thank you.

Ellie
10 Hour(s) ago

Merino Waterfall Cardigan

Service
Product

Service rating : The service was excellent.
Product: Lovely cardigan, warm, soft and really flattering.

No Comment
18 Hour(s) ago

CRANLEY THROW

  • Customer also reviewed:
  • Long Sleeve V-Neck T-shirt
  • Notch Neck Hoodie
Service
Product

Service rating : Excellent
Product: Very Soft

No Comment
18 Hour(s) ago

Cotton Linen Rib Cardigan

Service
Product

Service rating : my favorite brand of all I know. top quality, un-comparable to any other brands, give the feeling of LORO PIANA with much much lower price.
thanks you
Product: my favorite brand of all I know.

No Comment
19 Hour(s) ago

Cotton Storage Bag Large

  • Customer also reviewed:
  • White Lavender Soap
Service
Product

always good.

No Comment
19 Hour(s) ago

Ceramic Soap Dish

  • Customer also reviewed:
  • White Lavender Hand Wash
Service
Product

Service rating : Received goods promptly
Product: Nice piece, maybe a little over priced

No Comment
19 Hour(s) ago

Keyhole Back Jersey Dress

Service
Product

Service rating : quick, efficient,
Product: simple, classic design

No Comment
19 Hour(s) ago

Breton Cardigan

  • Customer also reviewed:
  • Fish Stripe Sleepsuit
Service
Product

Service rating : Good service
Product: Nice cardigan

No Comment
19 Hour(s) ago

Shoulder Seam Jersey T-Shirt DarkCharcMarl, 12

Service
Product

Service rating : Extremely quick delivery.
Product: Very comfortable.

No Comment
20 Hour(s) ago

Swing Hem T-Shirt

Service
Product

Service rating : Good and quick, kept informed at every stage
Product: bought for a friend she loves it!

No Comment
20 Hour(s) ago

Pointelle Detail Dress

  • Customer also reviewed:
  • Rib Detail Hoodie
  • Rib Detail Joggers
  • etc.
Service
Product

Excellent service , I phoned the order through and found I got very friendly a helpful service .

No Comment
20 Hour(s) ago

Curved Hem Jersey T-Shirt

  • Customer also reviewed:
  • Drawstring Hem Sweatshirt
  • Provence Stripe Seat Pad
  • etc.
Service
Product

Service rating : Faultless service as usual
Product: Shapeless!

No Comment
20 Hour(s) ago

Sateen Stripe Nightshirt

Service
Product

Service rating : As expected
Product: The material is hard and was uncomfortable and too rough on my chest when I tried it on. It is being sent back tomorrow

No Comment
20 Hour(s) ago

Stanton Cutlery S/16

Service
Product

Service rating : Always very good
Product: Haven' tried it yet

No Comment
21 Hour(s) ago

NEW WHITE DUCK F&D STD P

  • Customer also reviewed:
  • Taupe Linen Napkin S/4
Service
Product

Very good prompt service.

No Comment
21 Hour(s) ago

Scratch Print Scarf

Service
Product

Service rating : Well packaged and delivered quickly
Product: Lovely quality

No Comment
21 Hour(s) ago

Panel Linen Dress

Service
Product

Service rating : Always prompt and helpful
Product: Nothing wrong with quality but tight fit under arms

No Comment
28 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • E/COTTON H/TWL
  • Verveine Shower Gel
  • etc.
Service
Product

Service rating : Fab!
Product: Fab!

No Comment
30 Hour(s) ago

White Lavender Pillow Mist

Service
Product

Service rating : I was very happy with the service I received from the staff.
Product: The products received were of a very high standard.

No Comment
30 Hour(s) ago

Short Sleeve Sweatshirt

Service
Product

Service rating : Quick, efficient and easy to use .
Product: Difficult to fully assess until worn and washed. For me it is a bit short in length

No Comment
31 Hour(s) ago

Captain Cod Blanket & Hat Set

Service
Product

Service rating : Excellent service and very quick overseas delivery.
Product: I am very, very pleased with my purchase and the quality off the product.

No Comment
31 Hour(s) ago

Bowery Lamp

Service
Product
Latest
Service
Product

Service rating : Very good
Product: Really nice

31-Mar-2015
Favourite shop

Read more
No Comment
32 Hour(s) ago

Bear Ears Cardigan

Service
Product

Service rating : Quick delivery.
Product: Would have been excellent if the cardigan had been lined like the one I bought in m&s.

No Comment
34 Hour(s) ago

Gathered Back Shirt

  • Customer also reviewed:
  • Panel Woven Blouse
Service
Product

Service rating : Quick and easy.Superb company to deal with on every occasion
Only niggle is that both were further reduced and neither yet worn due to cold weather.I could not sort the returns and rebuying to save £30!!
Product: Light,large and simple

No Comment
42 Hour(s) ago

Fairy Blanket & Hat Set

  • Customer also reviewed:
  • Pointelle Detail Dress
Service
Product

Service rating : Live in NZ and goods delivered within 1 week - brilliant
Product: Wonderful gift and presented beautifully

No Comment
43 Hour(s) ago

BELGRAVIA QLT SGL

  • Customer also reviewed:
  • Velvet Slipper
Service
Product

Service rating : Service was straightforward and prompt though I was disappointed that one item in my confirmed order was unavailable in the end. I had to reset my password as it wasn't accepted at login even though it seemed fine when I set up the account, maybe the requirements could be clearer.
Product: Light but really warm quilt. The colour and the silk edging look beautiful and neat.

Read more
We truly appreciate your feedback and we are delighted your order has arrived with you. We have passed your feedback regarding our website and accessing your account onto our Web Team as we would wish for your shopping experience to be as easy as possible. If you ever have any questions please do not hesitate to call us on 0203 75 89 222

Scott
44 Hour(s) ago

Amelie Smocked Dress

  • Customer also reviewed:
  • Baby Check Shirt
  • Boat Motif T-shirt
  • etc.
Service
Product
Latest
Service
Product

Service rating : Very well made clothes which will stand up to lots of wear and lots of washes. Delivery earlier than expected, a lovely surprise.
Product: Beautiful little dress for my granddaughter

30-Mar-2015
Lovely fabrics well made. Nicest spchildrens clothes available at a fair price.

Read more
No Comment
44 Hour(s) ago

7/8th Jean

  • Customer also reviewed:
  • Sleeveless Tunic
Service
Product
Latest
Service
Product

Service rating : Great
Product: wrong size

30-Mar-2015
Love all your products especially the clothing

Read more
No Comment
44 Hour(s) ago

Hooded Velour Robe

Service
Product

Service rating : The website is easy to use and the product arrived quickly.
Product: The velour dressing gown fits my short stature which is marvellous and I love the colour thanks. I'm uncertain of how durable it is as yet, noting it is made in Turkey, I dont know about the quality?

No Comment
44 Hour(s) ago

Linen Seat Pad

  • Customer also reviewed:
  • Stoneware Rectangular Platter
Service
Product
Latest
Service
Product

The service was attentive.

30-Mar-2015
I have been a regular costumer of the White company for a number of years. I have nothing but praise for all the items that I have purchased. They are well sourced and the bed linen is second to none. Can't recommend it enough.

Read more
No Comment
45 Hour(s) ago

Fairy Blanket & Hat Set

  • Customer also reviewed:
  • Pebblegrain Leather Brush Case
  • PILLING BRUSH
  • etc.
Service
Product

Service rating : fast and efficient, beautifully packaged
Product: lovely item

No Comment
45 Hour(s) ago

Cotton Rectangular Jumper

  • Customer also reviewed:
  • Panel Woven Blouse
  • Waffle Sweatshirt
Service
Product

Service rating : Service really good - easy to navigate site, clear payment instructions and guidance and a very therapeutic shopping experience - I will be back (much to my husbands disgust !
Product: I have bought items of clothing before from this company and loved the quality, textiles and the way they make me feel when I wear them. Hit the big 50 last year and have finally started to dress my age !! - not !!!

Read more
No Comment
45 Hour(s) ago

Curved Hem Jersey T-Shirt

  • Customer also reviewed:
  • Pointelle Detail Dress
Service
Product

Service rating : As alway items arrived in good time and well packaged. Thank you
Product: Fabric was very thin, too see through for wearing to work, although very soft fabric. Keep quality but just a bit thicker and it will be a winner!

No Comment
46 Hour(s) ago

Ceramic Bottle Table Lamp

Service
Product

Service rating : very good
Product: very elegant

No Comment
46 Hour(s) ago

Scratch Print Scarf

  • Customer also reviewed:
  • Short Merino Waterfall Cardi
Service
Product

Service rating : very efficient
Product: so lovely and soft

No Comment
46 Hour(s) ago

Lace Jersey Cami and Bottoms

  • Customer also reviewed:
  • Sateen Stripe PJ Set
Service
Product

Service rating : Great service
Product: good quality products,well packaged

No Comment
47 Hour(s) ago

Chunky Cross Stitch Jumper

  • Customer also reviewed:
  • Short Merino Waterfall Cardi
  • Turn up Woven Trousers
Service
Product

Service rating : Excellent service from The White Company - as usual!
Product: Love this jumper, it is just so soft.

No Comment
30-Mar

ELEPHANTS HW P/CASE

  • Customer also reviewed:
  • ELEPHANTS SGL D/COVER
  • White Pompelmo Candle
Service
Product

Service rating : A fantastic efficient courteous service
Product: Such a lovely pillowcase

No Comment
30-Mar

First Mate Motif Sleepsuit

  • Customer also reviewed:
  • Galleon Stripe Baby PJ
  • Glass Ice Bucket
  • etc.
Service
Product

Service rating : Great
Product: Beautiful

No Comment
30-Mar

QLTD PILLOW PROTECTOR COT BED

Service
Product

All my contact with the company has been excellent

No Comment
30-Mar

Slim Fit Boyfriend

Service
Product

Service rating : Very good as always
Product: Good fit, good quality

No Comment
30-Mar

E/COTTON F/CLTH

  • Customer also reviewed:
  • Lightweight Cosy
Service
Product

Service rating : Since you sorted out the problem with your courier, service has been excellent. Thank you for being so proactive.
Product: Lovely quality and bigger than other face flannels I've bought.

No Comment
30-Mar

Artisan Stoneware Dinner Plate

  • Customer also reviewed:
  • Artisan Stoneware Salad Plate
Service
Product

Service rating : The website is easy to use and very nice, it's easy to find what you are looking for.
Product: Good quality, very nice plates. I love the fact that they are not plain white but have small "grains". I hope the White Company will continue to sell them. It would be great to see more items from this range too.

Read more
No Comment
30-Mar

CELLULAR SATIN BLANKET COT

  • Customer also reviewed:
  • Me & You Baby Sleepsuit
  • SNUGGLE COMFORTER
Service
Product

Service rating : Deliveredon time!!
Product: The best blanket I have bought till date..:)

No Comment
30-Mar

FLORAL PONY

  • Customer also reviewed:
  • MEDIUM WHITE BASHFUL BUNNY
Service
Product

I love the products that you are offering. they are beautiful and excellent quality as well.Packaging is fantastic, sending to Switzerland in perfect condition. Very reasonable shipping cost that have me keep coming back to you. Gorgeous products with efficient services! keep up the great work!

No Comment
30-Mar

MOP Frame 8x10"

Service
Product

Efficient delivery service.

No Comment
30-Mar

Colour Block Henley Zip Jumper

  • Customer also reviewed:
  • Short Merino Waterfall Cardi
Service
Product

Service rating : quick and efficient service
Product: cute and good quality

No Comment
30-Mar

Lacquer Box

  • Customer also reviewed:
  • Lacquer Tissue Box Cover
  • White Lacquer Laundry Bin
  • etc.
Service
Product

Excellent Service as always

No Comment
30-Mar

Swing Hem T-Shirt

  • Customer also reviewed:
  • Turn up Woven Trousers
Service
Product

Service rating : Love the white company and will miss my store in Glasgow being closed for refit and can't wait till it will reopen .
Product: Lovely top but got the wrong size so had to return .

No Comment
30-Mar

Flowers Bath & Shower Gel

  • Customer also reviewed:
  • Flowers Diffuser
  • Flowers Hand Wash
Service
Product

I had problems in that the 20% discount code did not apply at checkout. I telephoned the Customer Services team and Julie was extremely helpful, telephoning back the next day to credit my card with the discount I should have received.

No Comment
30-Mar

Pleated Midi Skirt

Service
Product

Service rating : I bought the skirt for my wife on-line but too large a size, We exchanged it at your shop in York where the service was excellent.
Product: wife is delighted with product!

No Comment
30-Mar

Sleeveless Tunic

  • Customer also reviewed:
  • Turn Back Cuff Top
  • Waist Detail Dress
Service
Product

Service rating : always quick and reliable. Would prefer not to pay for returns as this does sometimes put me off.
Product: Love this product! Sizing has definitely changed from last year - the 12 this year seems bigger than the 12 last year...?

No Comment
30-Mar

Lace Jersey Nightie

  • Customer also reviewed:
  • Mixed Weight Shawl Cardi
  • Swing Hem T-Shirt
  • etc.
Service
Product

Service rating : Quick and efficient
Product: Lovely soft material

No Comment
30-Mar

Large Candle Lid

Service
Product

Service rating : This is one of my favourite companies, the products and quality are great.
Product: This is a fab candle, smells beautiful and looks great.

No Comment
30-Mar

White Lavender Hand Wash

  • Customer also reviewed:
  • White Lavender Pillow Mist
Service
Product

Two items were purchase five days in advance for Mothers day to be delivered direct to my mother; I also paid a £5 suppliment for gift wrap. On Mothers Day they e mailed to say there were out of stock of one and it would be delivered separately the following week. I was not given the opportunity os a substitution, which I would have taken. My compaint was ignored with the exception of an automatic acknowledgement message. This is the third experience I have had of terrible service from White Company which is a shame as their products are good. It has however given me plenty of material for my own staff training sessions.

Read more
We appreciate you taking the time to provide us with your feedback. It's been great to be able to speak with you this morning to discuss this further. Please do not hesitate to contact me directly if you require any assistance or have any questions.

Hannah
30-Mar

E/COTTON F/CLTH

  • Customer also reviewed:
  • Linen T-Shirt With Pocket
  • Short Sleeve T-Shirt
Service
Product

Service rating : Brilliant, always happy with the service.
Product: Good quality.

No Comment
30-Mar

Stoneware Mug

Service
Product

It's inconvenient that we are not able to return items to concessions.We ordered some mugs on-line as the store didn't have enough in stock. Unfortunately the mugs that arrived were much lighter than we had originally seen. We took them back to Birmingham and they explained it was because they were hand painted and they can vary. We can understand this but then we had to pay to return the goods ourselves.

Read more
Thank you for your feedback. Here at The White Company we aim to provide a service that is second to none and I would love the opportunity to discuss your feedback further. I have sent you an email this morning and I hope to hear from you soon.

Hannah
30-Mar

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • CHISWICK BEDCVR SGL
  • CHISWICK C/CVR SML SQ
  • etc.
Service
Product

Service rating : Well packaged and fast delivery
Product: Lovely product

No Comment
30-Mar

Waffle Sweatshirt

Service
Product

Service rating : Very good speedy service
Product: It was too big. I would have kept it if right size.

No Comment
30-Mar

Drawstring Hem Sweatshirt

  • Customer also reviewed:
  • Merino Waterfall Cardigan
  • Pleat Detail Dress
Service
Product

Service rating : High quality products and speedy delivery.
Product: Lovely soft feel and nice fit

No Comment
30-Mar

Rose Diffuser

  • Customer also reviewed:
  • Rose Signature Candle
  • Rose Tealights S/12
Service
Product

Service rating : Very good service
Product: Smells like fresh roses

No Comment
30-Mar

Gathered Back Shirt

Service
Product

Service rating : Ordered on line product arrived guickly but too big returned it to the Manchester store
Product: Had to return it as it was too big , but lovely product I exchanged it for a summer jumper that I think I will get more use from

No Comment
30-Mar

Embroidered Nightshirt

Service
Product

Service rating : Easy to order and arrived on time perfect
Product: Exactly as description

No Comment
30-Mar

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • Cotton Rectangular Jumper
  • LOGAN P/CASE SQ HW
  • etc.
Service
Product

Service rating : I am very happy with the service. I would like to see more linen summer dresses. I buy a couple every year however last years season was very poor.
Product: I took it back wrong color

No Comment
30-Mar

Boys Gingham Baby Sleepsuit

Service
Product

Service rating : In the past few months,I have had a few delivery's,from the White Company,and cannot fault their service,Excellent!!!!
Product: Can not wait to see our new little grandson,wearing this garment,lovely soft cotton,made very well,my daughter just loved the little pockets on the back.

Read more
No Comment
30-Mar

Lacquer Frame 8x10"

Service
Product

I only ordered a photo frame and paid for a gift box, however this came as a massive box which looked a bit ridiculous with such a small product inside. I ended up taking it out of the box and bought something else instead to gift wrap it in - bit dissapointing that I spent the money on it and couldn't use it. Would have preffered a smaller box.

Read more
No Comment
30-Mar

Skinny Jean

Service
Product

Service rating : I have bought many things from The White Company and I've always been very happy with the service I have received.
Product: I love them, great fit and good colour. Very flattering over the hips, just perfect

No Comment
30-Mar

Broderie Drawstring Cover-up

  • Customer also reviewed:
  • Merino Long Cardigan
  • Panel Linen Dress
  • etc.
Service
Product

Good efficient service and regular communication which is valued

No Comment
29-Mar

Foldover Strap Bag

Service
Product
Latest
Service
Product

Service rating : Arrived promptly
Product: Excellent as advertised as usual

29-Mar-2015
Excellent products efficient service

Read more
No Comment
29-Mar

MEDIUM NATURAL BASHFUL BUNNY

  • Customer also reviewed:
  • MONKEY COMFORTER NEW
Service
Product

Service rating : Speedy delivery
Product: amazingly soft

No Comment
29-Mar

ANASTASIA SGL QUILT

  • Customer also reviewed:
  • CASTLE C/COVER
  • FLORAL PONY
  • etc.
Service
Product

Having ordered in excess of £200 worth of goods, it was dumped, clearly on view, on my driveway without being signed for. If it had rained, the box would have been soaked. Anyone passing could have seen it and waltzed of with it. I was surprised to receive a text message to tell me my parcel had been signed for - presumably by the delivery driver. Pure luck that my parcel reached me. Shocking service in my opinion - perhaps upgrade your delivery service to the same level of quality of your goods white company!?!

Read more
Thank you for taking the time to leave your feedback. I am shocked to learn that your parcel was left outside, this is certainly not the level of service that we are usually so proud to offer. Please be assured, I have passed your comments on to our couriers and our management team, and they will be investigating this as a matter of urgency. Thank you.

Ellie
29-Mar

Girls Perfect Cotton Bodysuit

Service
Product

Service rating : All great, quick delivery
Product: Lovely quality item

No Comment
29-Mar

Stoneware Heart Oven Dish Sml

  • Customer also reviewed:
  • Stoneware Heart Plate Small
Service
Product
Latest
Service
Product

Service rating : very good
Product: good

29-Mar-2015
good

Read more
No Comment
29-Mar

Merino Waterfall Cardigan

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
29-Mar

Rib Detail Hoodie

  • Customer also reviewed:
  • Split Hem Linen T-Shirt
Service
Product

Service rating : Delivered quickly
Product: Bit longer than I thought

No Comment