The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 73292 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
5 Hour(s) ago

Knitted Belted Cardi

Service
Product

Service rating : Brilliant as ever
Product: Superb at sale price
Bit dear at full price
I love it

No Comment
9 Hour(s) ago

CLASSIC DBL BORDER B/TWL

  • Customer also reviewed:
  • Pomegranate Home Spray
Service
Product

Service rating : Very speedy delivery and contact information excellent
Product: Wonderful quality.

No Comment
15 Hour(s) ago

Provence Lamp

Service
Product

Service rating : Ordered next day delivery ansd they arrived well packed and in excellent condition
Product: Love them they work very well as bedside lamps and i had searched everywhere and this was the best choice

No Comment
15 Hour(s) ago

Havaianas

  • Customer also reviewed:
  • Linen Jersey Vest
  • Short Jersey Robe
  • etc.
Service
Product

Service rating : Good service.
Product: great

No Comment
20 Hour(s) ago

Sleeveless Jumpsuit

Service
Product

Customer service was excellent.

No Comment
21 Hour(s) ago

Allover Stitch Sweater

  • Customer also reviewed:
  • Double Faced Jumper
Service
Product

Service rating : Good communication and speedy delivery.
Product: Great looking jumper but after only one wear, material looked a bit piled and fluffy - a bit disappointing given its full price.

No Comment
21 Hour(s) ago

Anchor Fairisle Jumper

  • Customer also reviewed:
  • Cable Stripe Tank Top
  • Cosy Trousers
  • etc.
Service
Product

Service rating : V happy
Product: V happy

No Comment
21 Hour(s) ago

White Lavender Pillow Mist

Service
Product

Service rating : Easy to use website and good communication about the order
Product: Very good, nice gentle fragrance

No Comment
22 Hour(s) ago

Tuscany Champagne Glass

  • Customer also reviewed:
  • Tuscany Glass
Service
Product

Service rating : Efficient
Product: Great for drinks in the garden, lovely chunky glass

No Comment
31 Hour(s) ago

Chunky Stitch Cardigan

  • Customer also reviewed:
  • Leather Bracelets
  • Mixed Weight Shawl Cardi
  • etc.
Service
Product

Service rating : Excellent
Product: V good

No Comment
33 Hour(s) ago

Colourblock Back Jumper SilverGreyMarl, 10

Service
Product

First class

No Comment
35 Hour(s) ago

Pirate Seagull Stripe Jumper

Service
Product

Service rating : Great service as always.
Product: Lovely product. Good quality.

No Comment
35 Hour(s) ago

Patch Pocket Dress Blue,12-18 mths

Service
Product

Service rating : Outstanding very helpful lady in the shop. Thank you
Product: Cute

No Comment
36 Hour(s) ago

Twin Ring Necklace

Service
Product

Service rating : As per usual excellent communication, this necklace was out of stock when I ordered it. I was emailed once it was back in stock and being dispatched.
Product: I really like this necklace, the contrast of the hammered metal and the smooth is a really eyecatching design.

No Comment
37 Hour(s) ago

Seychelles Bath & Shower Gel

  • Customer also reviewed:
  • Seychelles Soap
Service
Product

AS ALWAYS EFFICIENT AND PROMPT

No Comment
37 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • Geo Print Scarf
Service
Product

Service rating : Excellent service s always. Good communication. Products arrived promptly and well packaged. Very pleased.
Product: Wonderful, love it. Every bit as beautiful as I had hoped.

No Comment
37 Hour(s) ago

Cotton Rectangular Jumper

  • Customer also reviewed:
  • Knitted Belted Cardi
  • Lace and Bow Trim Cami
  • etc.
Service
Product

Service rating : One item was faulty so had to return. Slightly annoying.
Product: Didn't like the cut.

No Comment
38 Hour(s) ago

Stripe Long Sleeve T-shirt

  • Customer also reviewed:
  • V-Neck Vest
Service
Product

Service rating : Excellent service, fast delivery.
Product: Great little t'shirt. Feels soft and fits well.

No Comment
40 Hour(s) ago

Seychelles Pillar Botanical

Service
Product
Latest
Service
Product

Service rating : Very satisfied with prompt attention and delivery
Product: Love the fragrance bit disappointed with short burn time

17-Apr-2015
Very high quality products

Read more
No Comment
40 Hour(s) ago

White Lavender Hand Wash

Service
Product

Speedy delivery.

No Comment
40 Hour(s) ago

Rib Back Jersey Top

Service
Product

Service rating : Nothing to add other than excellant
Product: Good quality & value for money

No Comment
40 Hour(s) ago

Baby Elephant Hooded Towel

  • Customer also reviewed:
  • CELLULAR SATIN BLANKET PRAM
  • CHRISTENING SHAWL
  • etc.
Service
Product
Latest
Service
Product

The service was quick, well packed and I would definitely use again. Products for expected grandchild so not used yet.

17-Apr-2015
Have shopped online and in the shop, lovely products.

Read more
No Comment
40 Hour(s) ago

Anchor T-Shirt

  • Customer also reviewed:
  • Basic T-Shirt
  • Boat Jumper
  • etc.
Service
Product

Service rating : Great
Product: Goof

No Comment
41 Hour(s) ago

Elasticated Ballet Shoe

Service
Product

Service rating : very fast and effeciant
Product: great quality and good price

No Comment
43 Hour(s) ago

COTTON CHECK BLANKET

  • Customer also reviewed:
  • First Mate Motif Sleepsuit
  • LONDON HW P/CASE
  • etc.
Service
Product

Asked for it be gift wrapped as for a friend who had just had a baby. Gift box was far too big, inside everything was crumpled with scrunched up tissue paper - had to wrap items myself as was embarrassed that it all looked so shoddy. Response from Customer Service was also poor - shame as I love The White Company but won't buy items as gifts again.

Read more
I am concerned to learn about your disappointing shopping experience. We are always keen to listen to our customer's feedback and I would love to have the chance to discuss this with you further. I have contacted you this morning and I look forward to hearing from you soon.

Hannah
43 Hour(s) ago

MONKEY COMFORTER NEW

  • Customer also reviewed:
  • SMALL CLYDE COW
Service
Product

Service rating : I have nothing but praise for the service I received from the White Company on this purchase and all previous purchases also.
Product: Lovely comforter .. The second I have bought, the first being a penguin. Both excellent for use.

No Comment
43 Hour(s) ago

Slim Fit Boyfriend

Service
Product

Service rating : The website was really easy to use
Product: They fit really well

No Comment
44 Hour(s) ago

Bear Hat & Mitt Gift Set

  • Customer also reviewed:
  • Hydrocotton Hooded Towel
  • Me & You S/Bag 1.0 Tog
Service
Product

Service rating : all fine
Product: seems fine.. unused as yet

No Comment
44 Hour(s) ago

Chunky Stitch Cardigan

Service
Product
Latest
Service
Product

Service rating : The service was excellent
Product: The cardigan is lovely

17-Apr-2015
The White Company has always been extremely good and is still

Read more
No Comment
44 Hour(s) ago

Blanc Multiwick Candle

  • Customer also reviewed:
  • Cassis Large Candle
  • Cassis Tea Lights S/12
  • etc.
Service
Product

Service rating : As is Always the case
Product: I have used this product since day one and it continues to produce the same high standard

No Comment
44 Hour(s) ago

Sailboat Tank Top

  • Customer also reviewed:
  • Soft Stripe Trousers
Service
Product

Service rating : Super service
Product: Beautiful baby clothes as always. Excellent quality

No Comment
44 Hour(s) ago

BERTIE BUMPER

  • Customer also reviewed:
  • Patchwork Blanket White
Service
Product

Excellent products and very prompt delivery

No Comment
44 Hour(s) ago

Dot Print Scarf

Service
Product

Service rating : The service is excellent, always delivered quickly and beautifully and carefully packed.
Product: I recently brought the grey spot scarf and although I love it I can see that it is very easily damaged and is already looking tatty.

No Comment
44 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • Merino Waterfall Cardigan
Service
Product

My order arrived on time and in good condition.

No Comment
16-Apr

Classic Plimsole

  • Customer also reviewed:
  • Herringbone Linen Dress
Service
Product

Service rating : nice website, timely delivery
Product: will be wiser with size , next time, but happy

No Comment
16-Apr

Knitted Belted Cardi

Service
Product

Service rating : Excellent product and speedy delivery.
Product: Good product and despatched quickly.

No Comment
16-Apr

Sea Salt Votive

  • Customer also reviewed:
  • TOULON B/MAT LRG
  • White Lavender Home Spray
Service
Product

Service rating : really good and was kept informed every step of the way.
Product: lovely. As expected and beautifully presented

No Comment
16-Apr

Chunky Stitch Cardigan

  • Customer also reviewed:
  • Mixed Weight Shawl Cardi
Service
Product

Service rating : LOVE IT LOVE THE SHOP
Product: LOVE IT SHOPED FOR YEARS IN THE WHITE COMPANY

No Comment
16-Apr

White Lavender Hand & Nail Set

Service
Product

Service rating : Difficult to order online as could not get international delivery to be accepted. Ordered on line in store with very helpful assistant in Covent Garden store.
Product: Sent as a present so cannot comment.

No Comment
16-Apr

Leather Bracelets

  • Customer also reviewed:
  • Tab Detail Linen T-Shirt
Service
Product

Service rating : Products came in good time, the whole process was good
Product: Like it very much, wish I'd ordered a grey one as well

No Comment
16-Apr

SMALL SILVER BASHFUL BUNNY

Service
Product

Although service in store and over the phone is excellent, I have not been happy that I placed an order almost a month ago, and only just received it. I was told it would be back in stock sooner.

No Comment
16-Apr

Foldover Strap Bag

Service
Product

Service rating : Informative, speedy delivery
Product: One drawback: while the quality seems ok, for this price I expect the leather make-up case to be made in Italy, not China. My previous bag purchased a year or so ago, was made in Italy.

No Comment
16-Apr

Circular Pendant Necklace

  • Customer also reviewed:
  • Curved Hem Swing T-Shirt
  • Curved Hem T-Shirt
  • etc.
Service
Product

Great!

No Comment
16-Apr

Seychelles Pillar Botanical

Service
Product

Service rating : Fast and reliable service as always.
Product: With a wonderful scent and a beautiful design, the candle is a treat to all senses.

No Comment
16-Apr

7/8th Trouser

  • Customer also reviewed:
  • Colour Block Knitted Top
  • Contrast Trim Henley Jumper
  • etc.
Service
Product

Service rating : Mixed bag on the products. Efficient service.
Product: The trousers are very nice but a very weird shape. The waste is much too big and I have a very square shape (i.e. I don't go in at the waste). The material is great and they feel smart so I decided to keep them but will have to pay for them to be altered.

Read more
No Comment
16-Apr

Bow Knitted Dress

  • Customer also reviewed:
  • Cotton Linen Rib Cardigan
  • ROSEMORE C/CVR MED SQ
  • etc.
Service
Product

Always good and quick dispatch

No Comment
16-Apr

Handmade Lidded Cakestand

Service
Product

Delivery day and time met my expectations

No Comment
16-Apr

Pom Pom Print Scarf

Service
Product

Service rating : Delivered on time. Website is easy to use
Product: Very nice, but a gift and I exchanged it.

No Comment
16-Apr

Anchor Fairisle Jumper

  • Customer also reviewed:
  • Fish Stripe Sleepsuit
  • Patch Pocket Dress
  • etc.
Service
Product

Efficient, prompt and professional

No Comment
16-Apr

CLASSIC DBL BORDER B/SHT

  • Customer also reviewed:
  • CLASSIC DBL BORDER F/CLTH
  • CLASSIC DBL BORDER H/TWL
  • etc.
Service
Product

Service rating : All on the website, but no problems and it arrived really quickly, hope the 'Give as you live' get their small donation too
Product: Great colour, excellent feel

No Comment
15-Apr

Fine Triple Frame 5x7"

  • Customer also reviewed:
  • Fine Wooden Frame 4x6"
  • Fine Wooden Frame 5x7"
  • etc.
Service
Product

Service rating : Arrived in good time.
Product: I love these frames! They, for want of a better word, frame my travel photographs beautifully. Excellent quality. My only complaint is that the hooks to hang them by are really tricky. The frames wouldn't go on a picture hook, I had to just use the nail.

Read more
No Comment
15-Apr

HONEYCOMBS S/3 SMALL

Service
Product

Service rating : Goods arrived less than 48 hours after ordering - wonderful service, as always.
Product: Great value for money - so looking forward to using them at Christmas.

No Comment
15-Apr

Striped Jersey Dress

Service
Product

Service rating : Good.
Product: Lovely dress-large sizing.

No Comment
15-Apr

EASTER EGG HUNT SET

Service
Product

Service rating : Super speedy - well done!
Product: Absolutely gorgeous!

No Comment
15-Apr

Ceramic Soap Dish

  • Customer also reviewed:
  • Flowers Hand & Nail Set
  • Flowers Soap
Service
Product

Service rating : Prompt
Product: Love it

No Comment
15-Apr

Bubble Sleeve Bodysuit

Service
Product

Service rating : Quick delivery, efficient service.
Product: Lovely fabric & design.

No Comment
15-Apr

Ceramic Rectangular Container

  • Customer also reviewed:
  • Wooden Slate Board
Service
Product

Very good did not have to sigh anything thank god .

No Comment
15-Apr

Jersey Broderie Top

  • Customer also reviewed:
  • Linen Shorts
  • Stitch Front Linen Jumper
Service
Product

Service rating : Extremely helpful and friendly.
Product: Excellent quality, true to size - looks great with skinny jeans or shorts.

No Comment
15-Apr

Drawstring Dress

  • Customer also reviewed:
  • Merino Waterfall Cardigan
Service
Product

Service rating : easy to use website.
Product: better than expected feels lovely on and looks great

No Comment
15-Apr

Reversible Slip

Service
Product

Service rating : received quickly, easy to order.
Product: a little thinner than previous slip, but a good fit.

No Comment
15-Apr

Stoneware Heart Plate Large

  • Customer also reviewed:
  • Artisan Stoneware Mini Jug
Service
Product

Still waiting for some items to arrive

No Comment
15-Apr

Boat Motif T-shirt

  • Customer also reviewed:
  • Crew Stripe PJ 2 Pack
  • HYDRO COTTON RIB B/SHT
  • etc.
Service
Product

Terrible service from your team.Was promised a call from Becks never called to sort out delivery very disappointed. Paid for next day del never turned up not sure if I will order again

No Comment
15-Apr

Flo Grinder Large

  • Customer also reviewed:
  • Flo Grinder Small
Service
Product

Excellent

No Comment
15-Apr

Noir EDT 100ML

Service
Product

Service rating : East to order fast and efficient delivery service.
Product: Bought for daughter who loves the perfume. Always complimented when she is wearing the fragrance.

No Comment
15-Apr

Pirate Seagull Stripe Jumper

  • Customer also reviewed:
  • RONNIE MONKEY MINI
Service
Product

Service rating : Brilliant
Product: Lovely

No Comment
15-Apr

Collar Broderie Top

  • Customer also reviewed:
  • Linen Pocket Shirt
  • Sleeveless Tunic
Service
Product

Service rating : Service and delivery is always good. Free returns and the provision of return labels would make the service so much better and probably encourage me to purchase more.
Product: Lovely top. Fits well and looks good.

No Comment
15-Apr

Notch Neck Stripe PJ Top

  • Customer also reviewed:
  • Skinny Stripe PJ Bottoms
Service
Product

Service rating : Great online service quick and easy to use.
Product: The set together are lovely. Look simple and stylish but are very comfy.

No Comment
15-Apr

ANASTASIA CB FITTED SHEET

  • Customer also reviewed:
  • EUROPEAN DOWN P COT SOFT
  • LARGE TREAT HOLDER S/8
  • etc.
Service
Product

Service rating : Very frustrating service with little regard for busy lifestyles and surprisingly unable to do same day delivery.
Product: Lovely

No Comment
15-Apr

Glass Ice Bucket

  • Customer also reviewed:
  • Hooded Swing Cardigan
Service
Product

Service rating : It's between 'good' and 'poor' - nothing wrong with the delivery per se, but store collection's not an option. Personally, I don't like using newsagents and the like for deliveries - in my experience the local retailers sign up for these things on the assumption it'll bring in more business, and I've had grumpy/grouchy reactions from the proprietors when they've realised I've only gone in to make a collection. Sadly, I can't have personal packages delivered to the office, so a store collect is by far my new preference, which often dictates whether I bother shopping with a particular retailer or not.
Product: Saw these at Christmas and been waiting for an excuse to buy.

Read more
No Comment
15-Apr

Merino Waterfall Cardigan

Service
Product

Service rating : Arrived really quickly.
Product: Beautiful cardigan, lovely fit & fantastic quality. Really pleased.

No Comment
15-Apr

Scratch Print Scarf

  • Customer also reviewed:
  • Tab Detail Linen T-Shirt
  • Wooden Slate Board
Service
Product

Service rating : Very swift delivery!
Product: Gorgeous scarf that feels incredible against your skin.

No Comment
15-Apr

Wireworks Caddy

Service
Product

Service rating : Great thank you
Product: Wonderful thank you x

No Comment
15-Apr

Ceramic Diffuser Plate

  • Customer also reviewed:
  • Cropped Lounge Joggers
  • Flowers Diffuser
  • etc.
Service
Product

I constantly write on the returns form that I would appreciate 1) a returns sticker with your address on it to avoid me having to manually write it out on an envelope and stick it to the parcel and 2) as you have to return the entire delivery note with a return I am left with no record of my purchases.
Both the above put me off ordering items of different sizes to ensure best fit as I fear I may have to return one
Given the price of the clothing, free returns would be nice and may encourage me to order more clothing items. Most other companies now offer free returns.
I hope you find my comments helpful and constructive as I love your products.

Read more
No Comment
15-Apr

ESSENTIALS BUMPER

Service
Product

Ordered a cot bumper, love it!! Very good quality and a speedy delivery :)

No Comment
15-Apr

Handmade Lidded Cakestand

Service
Product

Service rating : Quick and well packaged
Product: Good quality :)

No Comment
15-Apr

SILVER HUNTER WELLIES

Service
Product

Service rating : Fast delivery great product
Product: Fantastic price compared to other retailers

No Comment
15-Apr

Small Suede Clutch

Service
Product

Service rating : Excellent service from the Winchester branch supervisor who is always cheery and very efficient!
Product: Not for me. Good quality but expensive for the size.

No Comment
15-Apr

PRAM

Service
Product

Service rating : Very efficient service
Product: This pram is lovely, sturdy and very pretty

No Comment
15-Apr

Striped Crew Neck Jumper

Service
Product

Service rating : Prompt efficient service.
Product: Good quality fashionable sweaters!

No Comment
15-Apr

Glass Teapot

Service
Product

Service rating : Just as expected
Product: It has a good size capacity as most glass teapots are on the small size.

No Comment
15-Apr

Enamel Decorations S/6

Service
Product

Excellent in every way:-)

No Comment
15-Apr

BERTIE COMFORTER

  • Customer also reviewed:
  • Captain Cod Blanket & Hat Set
  • First Mate Motif Sleepsuit
  • etc.
Service
Product

Service rating : Satisfied
Product: No comment

No Comment
15-Apr

Bow Knitted Dress

  • Customer also reviewed:
  • Girls Gingham Baby Sleepsuit
  • SMALL CLYDE COW
  • etc.
Service
Product

Lovely as always, always beautiful items, delivered quickly. Very pleased.

No Comment
15-Apr

Denim Short

  • Customer also reviewed:
  • Hooded Hydrocotton Robe
  • Waffle Slipper
Service
Product

Service rating : Prompt and timely service
Product: Haven't had a chance to wear them, but they look great.

No Comment
15-Apr

BEAUFORT D/CVR SKNG

  • Customer also reviewed:
  • BEAUFORT FLAT SHT EMP
  • BEAUFORT P/CASE SKNG OX
  • etc.
Service
Product

Service rating : staff very attentive, rang me back with further details.
Product: not at all like the description in catalogue. said it would be soft and with a sateen finish. It was hard and stiff.

No Comment
15-Apr

BABY BOY BUNTING CARD

  • Customer also reviewed:
  • Captain Cod S/Bag 1.0 Tog
  • First Mate Motif Sleepsuit
  • etc.
Service
Product

Well packed,arrived as ordered.

No Comment
15-Apr

Short Sleeve Sweatshirt

Service
Product

Service rating : Speedy delivery and very helpful
Product: As usual perfect fit and good quality.

No Comment
15-Apr

Fine Silver Frame 4x6"

Service
Product

Service rating : Fast, well packaged
Product: Quality product that met expectations

No Comment
15-Apr

Short Glass Container

Service
Product

Service rating : Quick and helpful service as usual.
Product: Quality not up to usual standard for the price, but due to discount applied was fine.

No Comment
15-Apr

SMALL SILVER BASHFUL BUNNY

  • Customer also reviewed:
  • Straight Leg Jersey Trouser
Service
Product

Service rating : First rate
Product: Gorgeous

No Comment
15-Apr

Crop Roll Top Trousers

  • Customer also reviewed:
  • Long Sleeve T-Shirt
  • Silk Trim Jersey T-Shirt
  • etc.
Service
Product

Quick, good

No Comment
15-Apr

Broderie Shortie

Service
Product

Fab always willing to help & prompt delivery

No Comment
14-Apr

Legging

  • Customer also reviewed:
  • SPRING INUIT
Service
Product

Service rating : Service was quick
Product: Not enough elastic in the material so they sag.

No Comment
14-Apr

Fairy Blanket & Hat Set

Service
Product

Service rating : Good service. Would've liked a bag to go with the gift box I paid extra for, as this is what I would have received had I gone into the shop.
Product: Beautiful, excellent quality items.

No Comment
14-Apr

A-Line Jersey Dress

  • Customer also reviewed:
  • Curved Hem Jersey T-Shirt
  • Double Faced Jumper
  • etc.
Service
Product

good

No Comment
14-Apr

Short Classic Robe

Service
Product

Service rating : Very efficient service.
Product: This is my second purchase of this robe, not too heavy and great for all year round.

No Comment
14-Apr

Artisan Stoneware Cereal Bowl

  • Customer also reviewed:
  • Stoneware Mug
Service
Product

Service rating : Delivery was prompt and very well packaged
Product: Beautiful finish, great looking product

No Comment
14-Apr

Seychelles Bath & Body Set

  • Customer also reviewed:
  • Seychelles Luxury Set
Service
Product

Service rating : First Class
Product: Love it

No Comment
14-Apr

Curved Hem T-Shirt

  • Customer also reviewed:
  • Striped Jumper
Service
Product

Service rating : Speedy delivery and well packed as usual.
Product: Lovely t-shirt but unfortunately just too big so I have elected to return.

No Comment
14-Apr

Lace Jersey Cami and Bottoms

  • Customer also reviewed:
  • Pintuck Detail PJ Set
Service
Product

Prompt delivery.

No Comment