Luxury bed linen, bedding and quality home accessories
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Service rating : Excellent service as alwaysProduct: Excellent product I bought bed linen from you a few months ago by mistake I bought 100% cotton and I am spending 3 hours ironing it each wash it still looks creased any advice would help.The first set I bought was easy iron and looks beautiful on my bed.
Service rating : delivered promptly and packaged wellProduct: .......
Service rating : The service is very efficient, the delivery period was quick and the product is fantastic. Thank youProduct: We love the scented candles, Seychelles being the favourite, wonderful...thanks
Service rating : Found a code that gave me free postage, even though I live in Sweden. Really great service. The goods were beautifully packed also.Product: this will be worn as a t-shirt, even though it's supposed to be a PJ top, the quality is that good.
Service rating : Always a very good service with quick STD delivery from TWC.Product: Good for work, creases easily, but irons our easily too. I'm glad I got it at a discounted price, as I would have been disappointed to have paid full price for it for the quality.
Service rating : Good service!Product: Excellent bathbrush!
Service rating : Goods pre-ordered, excellent communication on delivery status and swift delivery once in stock.Product: Not tried the tray yet, but it looks well made.
Service rating : always excellent!Product: Lovely white material and comfortable material. great to wear any occasion.
Service rating : Very good service and dispatch was quickProduct: Lovely smell and last usch a long time.
Service rating : One of my favourite retailers. Such good customer service and delivery. I always order with confidence.Product: A lovely quality card that will stand out from the crowd on the mantelpiece. Thank you White Company.. you never disappoint.
Service rating : As always,prompt service and an excellent shopping experience.Product: I love these shoes. Comfortable and elegant .
Service rating : Always great service from White co.Product: Lovely decanter, looks great in the bathroom and yummy smell!
Service rating : Goods arrive quickly and purchasing from the White Company is always a good experience. Wish you would offer free returns though as I order less because I don't want to experiment with a style and have to pay for the returns.Product: Good shape and length. Versatile style. Wish you would do items in more than one colour - If I like a shape I would buy another colour..
Service rating : Very helpful staff and always pleasant.Product: Good quality and easy to wear.
Service rating : Easy to follow on- line ordering, and very speedy deliveryProduct: Always just as described.
Service rating : Excellent online ordering. Delivery company called to arrange date and called morning of delivery to give a two hour delivery slot and arrived as planned. No problems at all. Well packaged.Product: Love it. Good quality and looks good leaning against wall.
I misread the returns form and went to the Trafford centre to try and return the unwanted items from 2 deliveries. The assistant told me I couldn't return it here in a very impatient manner then refused to store the heavy box meaning I had to walk all the way back to the carpark then back to do some shopping.
Service rating : Regarding your excellent clothing ranges I can never get jeans to fit…..always too big. I am sure there is a big demand out there for size 6 as your sizes come up on the large side.Product: Bath products are always beautifully presented
Service rating : always a pleasure to deal with your company nothing is to much troubleProduct: very good value for money very much better quality than other companies.
Service rating : excellent service, my purchase arrived very promptlyProduct: seems to be good quality
Super fast delivery to Spain. Very pleased.
Service rating : efficient serviceProduct: lovely classic cardi
Service rating : store girl very helpful,could not do enough for us.Product: always great quality and style
Service rating : Excellent seeviceProduct: Love the product! Had seen in a shop so knew what I was buying, not disappointed
Service rating : Easy to order and arrived quickly.Product: Great looking, lovely quality wooden lid/board
Requested to delay my delivery while I was out of the country, but my email was not picked up on time, so was ending up to sort myself
Service rating : The service was excellent.Product: Lovely cardigan, warm, soft and really flattering.
Service rating : ExcellentProduct: Very Soft
Service rating : my favorite brand of all I know. top quality, un-comparable to any other brands, give the feeling of LORO PIANA with much much lower price.
thanks youProduct: my favorite brand of all I know.
Service rating : Received goods promptlyProduct: Nice piece, maybe a little over priced
Service rating : quick, efficient,Product: simple, classic design
Service rating : Good serviceProduct: Nice cardigan
Service rating : Extremely quick delivery.Product: Very comfortable.
Service rating : Good and quick, kept informed at every stageProduct: bought for a friend she loves it!
Excellent service , I phoned the order through and found I got very friendly a helpful service .
Service rating : Faultless service as usualProduct: Shapeless!
Service rating : As expectedProduct: The material is hard and was uncomfortable and too rough on my chest when I tried it on. It is being sent back tomorrow
Service rating : Always very goodProduct: Haven' tried it yet
Very good prompt service.
Service rating : Well packaged and delivered quicklyProduct: Lovely quality
Service rating : Always prompt and helpfulProduct: Nothing wrong with quality but tight fit under arms
Service rating : Fab!Product: Fab!
Service rating : I was very happy with the service I received from the staff.Product: The products received were of a very high standard.
Service rating : Quick, efficient and easy to use .Product: Difficult to fully assess until worn and washed. For me it is a bit short in length
Service rating : Excellent service and very quick overseas delivery.Product: I am very, very pleased with my purchase and the quality off the product.
Service rating : Very goodProduct: Really nice31-Mar-2015Favourite shop
Service rating : Quick delivery.Product: Would have been excellent if the cardigan had been lined like the one I bought in m&s.
Service rating : Quick and easy.Superb company to deal with on every occasion
Only niggle is that both were further reduced and neither yet worn due to cold weather.I could not sort the returns and rebuying to save £30!!Product: Light,large and simple
Service rating : Live in NZ and goods delivered within 1 week - brilliantProduct: Wonderful gift and presented beautifully
Service rating : Service was straightforward and prompt though I was disappointed that one item in my confirmed order was unavailable in the end. I had to reset my password as it wasn't accepted at login even though it seemed fine when I set up the account, maybe the requirements could be clearer.Product: Light but really warm quilt. The colour and the silk edging look beautiful and neat.
Service rating : Very well made clothes which will stand up to lots of wear and lots of washes. Delivery earlier than expected, a lovely surprise.Product: Beautiful little dress for my granddaughter30-Mar-2015Lovely fabrics well made. Nicest spchildrens clothes available at a fair price.
Service rating : GreatProduct: wrong size30-Mar-2015Love all your products especially the clothing
Service rating : The website is easy to use and the product arrived quickly.Product: The velour dressing gown fits my short stature which is marvellous and I love the colour thanks. I'm uncertain of how durable it is as yet, noting it is made in Turkey, I dont know about the quality?
The service was attentive.30-Mar-2015I have been a regular costumer of the White company for a number of years. I have nothing but praise for all the items that I have purchased. They are well sourced and the bed linen is second to none. Can't recommend it enough.
Service rating : fast and efficient, beautifully packagedProduct: lovely item
Service rating : Service really good - easy to navigate site, clear payment instructions and guidance and a very therapeutic shopping experience - I will be back (much to my husbands disgust !Product: I have bought items of clothing before from this company and loved the quality, textiles and the way they make me feel when I wear them. Hit the big 50 last year and have finally started to dress my age !! - not !!!
Service rating : As alway items arrived in good time and well packaged. Thank youProduct: Fabric was very thin, too see through for wearing to work, although very soft fabric. Keep quality but just a bit thicker and it will be a winner!
Service rating : very goodProduct: very elegant
Service rating : very efficientProduct: so lovely and soft
Service rating : Great serviceProduct: good quality products,well packaged
Service rating : Excellent service from The White Company - as usual!Product: Love this jumper, it is just so soft.
Service rating : A fantastic efficient courteous serviceProduct: Such a lovely pillowcase
Service rating : GreatProduct: Beautiful
All my contact with the company has been excellent
Service rating : Very good as alwaysProduct: Good fit, good quality
Service rating : Since you sorted out the problem with your courier, service has been excellent. Thank you for being so proactive.Product: Lovely quality and bigger than other face flannels I've bought.
Service rating : The website is easy to use and very nice, it's easy to find what you are looking for.Product: Good quality, very nice plates. I love the fact that they are not plain white but have small "grains". I hope the White Company will continue to sell them. It would be great to see more items from this range too.
Service rating : Deliveredon time!!Product: The best blanket I have bought till date..:)
I love the products that you are offering. they are beautiful and excellent quality as well.Packaging is fantastic, sending to Switzerland in perfect condition. Very reasonable shipping cost that have me keep coming back to you. Gorgeous products with efficient services! keep up the great work!
Efficient delivery service.
Service rating : quick and efficient serviceProduct: cute and good quality
Excellent Service as always
Service rating : Love the white company and will miss my store in Glasgow being closed for refit and can't wait till it will reopen .Product: Lovely top but got the wrong size so had to return .
I had problems in that the 20% discount code did not apply at checkout. I telephoned the Customer Services team and Julie was extremely helpful, telephoning back the next day to credit my card with the discount I should have received.
Service rating : I bought the skirt for my wife on-line but too large a size, We exchanged it at your shop in York where the service was excellent.Product: wife is delighted with product!
Service rating : always quick and reliable. Would prefer not to pay for returns as this does sometimes put me off.Product: Love this product! Sizing has definitely changed from last year - the 12 this year seems bigger than the 12 last year...?
Service rating : Quick and efficientProduct: Lovely soft material
Service rating : This is one of my favourite companies, the products and quality are great.Product: This is a fab candle, smells beautiful and looks great.
Two items were purchase five days in advance for Mothers day to be delivered direct to my mother; I also paid a £5 suppliment for gift wrap. On Mothers Day they e mailed to say there were out of stock of one and it would be delivered separately the following week. I was not given the opportunity os a substitution, which I would have taken. My compaint was ignored with the exception of an automatic acknowledgement message. This is the third experience I have had of terrible service from White Company which is a shame as their products are good. It has however given me plenty of material for my own staff training sessions.
Service rating : Brilliant, always happy with the service.Product: Good quality.
It's inconvenient that we are not able to return items to concessions.We ordered some mugs on-line as the store didn't have enough in stock. Unfortunately the mugs that arrived were much lighter than we had originally seen. We took them back to Birmingham and they explained it was because they were hand painted and they can vary. We can understand this but then we had to pay to return the goods ourselves.
Service rating : Well packaged and fast deliveryProduct: Lovely product
Service rating : Very good speedy serviceProduct: It was too big. I would have kept it if right size.
Service rating : High quality products and speedy delivery.Product: Lovely soft feel and nice fit
Service rating : Very good serviceProduct: Smells like fresh roses
Service rating : Ordered on line product arrived guickly but too big returned it to the Manchester storeProduct: Had to return it as it was too big , but lovely product I exchanged it for a summer jumper that I think I will get more use from
Service rating : Easy to order and arrived on time perfectProduct: Exactly as description
Service rating : I am very happy with the service. I would like to see more linen summer dresses. I buy a couple every year however last years season was very poor.Product: I took it back wrong color
Service rating : In the past few months,I have had a few delivery's,from the White Company,and cannot fault their service,Excellent!!!!Product: Can not wait to see our new little grandson,wearing this garment,lovely soft cotton,made very well,my daughter just loved the little pockets on the back.
I only ordered a photo frame and paid for a gift box, however this came as a massive box which looked a bit ridiculous with such a small product inside. I ended up taking it out of the box and bought something else instead to gift wrap it in - bit dissapointing that I spent the money on it and couldn't use it. Would have preffered a smaller box.
Service rating : I have bought many things from The White Company and I've always been very happy with the service I have received.Product: I love them, great fit and good colour. Very flattering over the hips, just perfect
Good efficient service and regular communication which is valued
Service rating : Arrived promptlyProduct: Excellent as advertised as usual29-Mar-2015Excellent products efficient service
Service rating : Speedy deliveryProduct: amazingly soft
Having ordered in excess of £200 worth of goods, it was dumped, clearly on view, on my driveway without being signed for. If it had rained, the box would have been soaked. Anyone passing could have seen it and waltzed of with it. I was surprised to receive a text message to tell me my parcel had been signed for - presumably by the delivery driver. Pure luck that my parcel reached me. Shocking service in my opinion - perhaps upgrade your delivery service to the same level of quality of your goods white company!?!
Service rating : All great, quick deliveryProduct: Lovely quality item
Service rating : very goodProduct: good29-Mar-2015good
Service rating : ExcellentProduct: Excellent
Service rating : Delivered quicklyProduct: Bit longer than I thought