Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
Al Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : First rate service as usualProduct: Lovely fragrance
Service rating : The order came swiftly without any hassleProduct: I gave it as a small gift and it was well received.01-Jul-2015The website is easy to navigate
Service rating : Good communication and products arrived promptlyProduct: Lovely chunky container that looks perfect on my sink.
Service rating : Love my products,great quality.thank you!Product: Smell amazing!
Service rating : I thought the service was excellent. Arrived on time and everything packaged beautifullyProduct: No wouldn't change anything. Love it just how it is. Fits lovely
Service rating : Very fast delivery and return procedure easy to follow.Product: A little bit too big for me (generous size 10) but really soft and comfy. Quite resistant too: my puppy keeps jumping on me and no sign of damage whatsoever. Like it so much that I will probably order another one. Looks so nice that I even wear it outside. Nice casual look.
Service rating : Order was easily placed by phone and the products arrived very swiftly.Product: I love fresh the colour, which goes beautifully with white, the shape is flattering and it's true to size.
Easy to return wrong sized goods, good customer service
Service rating : ExceptionProduct: Smart and good quality01-Jul-2015Very easy to use especially for Luddites like me!
Service rating : Quick Delivery.Product: Lovely item
Service rating : Delivery is prompt. Quality of garments is excellent.Product: On the small side, but that was mentioned in the ratings on the site. Love the quality.
Service rating : Easy site to use always fresh ideasProduct: Just as expected
Service rating : Arrived very quicklyProduct: Exactly what it said it was on line
Service rating : My delivery came quicker than expected, was well wrapped and packaged, very happy !!Product: Lovely fabric as with all White Company clothing, good fit etc
Service rating : Speed of delivery was excellent but I do think that given the cost of the products free returns could be a feature. It would encourage me to buy more I'm sure, as I always need to order a couple of sizes and invariably have to return at least one. There are guidelines for sizing but you can never really tell until you put it on.Product: cut didn't work at all I felt - you would need to be very tall. Size 10 was ok on top but leg didn't work at all I felt.
great service and delivery options
Service rating : Quick efficient hassle freeProduct: Nice linen, curved hem looks good nice top
Service rating : Very efficientProduct: Nothing
The service is excellent. Received package four days after having placed order by DHL. The quality of the baby clothes is wonderful
Quick delivery, no problems.
Very quick delivery
Service rating : Prompt and politeProduct: I use them in the gym and will be getting another pair as they are so comfortable
Service rating : Quick deliveryProduct: Poor quality . Not what I am used to from White Company slippers
I would expect a company such as White Company to provide free returns
Service rating : Very easy to order onlineProduct: Lovely and soft
Service rating : Speedy deliveryProduct: very good quality
Service rating : That is always excellent.Product: linen seems a little thinner than other tops i have bought over the year,but like the style and the sale price.
Service rating : Lovely pleasant staff , excellent service.Product: Perfect fit .
Service rating : service is okProduct: may return this item
A nice product - although a bit overpriced for what it is...
Service rating : Super fast service.Product: So soft, It would have been lovely if he had a rattle inside him.
Service rating : Easy to operate website, quick deliveryProduct: Nice looking jeans but unfortunately don't fit! Obviously on the smaller side of Size 10!
Service rating : quick delivery and good serviceProduct: So soft and cuddly, my nephew loves it!!
the phone service is excellent but sometimes your website is very hard to use.
Service rating : Always first class service and productsProduct: Such good quality and unusual design.
Service rating : Sizes were not consistent. Some size 10s were too big like a size 12/14. I ordered quite a few of these. Size 14 were too big more like a size 16. Size 12 was like a size14.
Website needs more pictures of models wearing the clothes. It's sometimes difficult to see items worn on the models because you seem to obscure what they wear.Product: Sizes not consistent. After one wash the collor doesn't sit well and the item starts to look out of shape.
Service rating : Ordered easily, delivered when saidProduct: Was as shown
Service rating : Well packaged and always arrives promptly.Product: Nice quality - just too short for me.
I still havent got my order and except an email that said that it would be delivered in three days, nobody else has contucted me
Fast efficient service. Products well packaged.
Service rating : Quick postageProduct: Not tried yet
The order was delivered very quickly.
Service rating : The parcel arrived very quickly; I had bought two different sizes online, then was able to return one of them quickly and easily in storeProduct: The cardigan is very good quality and stylish, and was reduced to half price in a sale too
The cabinets took a long time to come into stock
Service rating : As always a great service from The White Company.Product: Beautiful fresh clean aroma.
Service rating : On-line orders past and present have always been delivered within the time frame requested. When visiting the Glasgow shop I have always received excellent service from the staff.Product: These items have been sent to the USA.
Service rating : Good service, courier dropped off in local post office depot which was fine - thank youProduct: Too small, which was strange as I had tried the smaller size on in store, and it nearly fit - this one (when ordered) was smaller than that! Maybe the in-store version had been stretched beyond recognition :)
Service rating : staff in the shop were really helpful and organised home delivery of my bulky item with no difficulty. Item arrived in 2-3 days.Product: baskets are good quality, strong and exactly what I was looking for.
Service rating : XProduct: Lovely feel and style. I took feedback advice and went smaller size.
Service rating : arrived very promptlyProduct: beautiful elegant maxi and a perfect length .
Service rating : Very easy to place an order and the delivery was very fast.Product: Very pretty and true to size
fabulous products, great service
Service rating : Was unsure when it was due to arrive . As I work it was slightly awkward but I was in so okProduct: Lovely little suit . Happy
Service rating : Well packaged & excellent service.Product: Nice tea light holder.
Service rating : Efficient and good qualityProduct: Just what I wated
Service rating : My orders wasn't really delivered in one timeProduct: It's good not too strong scent! Smells fresh
Omniva is very bad company.
Service rating : Very helpful staff. Didn't have what I needed in stock so arranged to have it posted to my address.
Dealt with the male manager who was delightful. Brilliant customer service and friendly.Product: Lovely and well made. Perfect!
Service rating : Very good as alwaysProduct: So cute on my little boy, great quality.
Service rating : Without any complaints.Product: It's nice looking, durable.
Service rating : As always first class serviceProduct: Absolutely love this scarf, stylish
As usual well packed, e-mail keeps you informed, goods received on time,
shower gel and bath oil lovely.
Whats not to like about The White Company.
Service rating : The staff in the Chester store are always so helpful and professional, nothing is too much trouble. Such a lovely shopping experience. Many thanksProduct: Great T shirt, cool and very flattering
Service rating : Very easy to order and a pleasure to deal with.Product: This time I only purchased two little dresses for my grand daughter. they fitted perfectly and just what we wanted.
Fast and efficient
Service rating : Service was very good,and very quick deliveryProduct: I just love the Seychelles range
Service rating : very quick serviceProduct: Quality of the product.
Service rating : Delivery came in 2 daysProduct: Just what I expected
Service rating : Quick deliveryProduct: Good size, quality was ok. Overall experience good
Sent further discounts to me on items purchased at a higher price.
Service rating : Very helpful in store and very fast delivery service.Product: Good quality linen top at a good price. However, when I put it on, it looked rather shapeless and so I decided not to keep it.
Service rating : Excellent friendly & helpful service both in store and on the phone when one has a problem with the website.Product: A luxury product with a delightful perfume, not overpowering leaving a woman feeling ultra feminine & beautiful!
Arrived very quickly and was exactly what I ordered.
Service rating : Arrived as arranged.Product: Just what I wanted, though I would like to have a black one as well.
Service rating : The item I ordered arrived very quickly and beautifully packaged.Product: I thought this item was a little pricy but have been very happy with the strength and lasting smell of the room diffuser. I would purcase this item again as a treat to myself! or for a close friend or relative as a gift.
Service rating : Efficient serviceProduct: Really cute. Have already bought the rabbit booties for another baby gift
Service rating : Always efficient and friendly service!Product: it was a gift so cant give detailed feedback.
Service rating : easy to use website quick & efficient serviceProduct: good quality
Service rating : Excellent quality and items arrived quickly.Product: Lovely style and size.
Service rating : I have used your products in the past and love the presentation, smell,packaging.Product: I haven't used it yet, but it smells lovely
Service rating : Exchanged goods and only took a couple of days to send another jacket.Product: Excellent material and fit although had to change for a larger size
Service rating : All perfect, super fast delivery!
Thank you.Product: Beautiful lovely soft little dress, it is even better when you see it personally.
Excellent customer service.
Service rating : product arrived on time - exactly as promised in the store where I placed my orderProduct: the product is for my baby grandson who already has one and will not go to sleep without it - this is a replacement to allow for the existing one to be washed etc
Service rating : Quick serviceProduct: The wife loved the fit and style
Service rating : Efficient ordering and quick deliveryProduct: Lovely, perfect for my wedding outfit.
Service rating : Speedy deliveryProduct: Perfect fit
Service rating : Super fast deliveryProduct: Granddaughters love them!
Service rating : Fab company, great service.Product: Fits and looks great! A steal at sale price.
Service rating : Fast deliveryProduct: Thought sale price fair - full price too much
Service rating : Excellent service very quick deliveryProduct: Excellent quality .one of these robes is a replacement for one that had worn out after 6years. That's how good they are and last really well
Service rating : Always quick delivery.Product: The Cloud mobiles look great, we bought 2 for our twins instead of having musical mobiles because we'd have to set each one in sync. The card they are made from is good quality and float nicely in the breeze.
I was going to put excellent but there's no option to provide separate feedback on the delivery element of the transaction so I felt I had to downgrade my response.
The interaction with White Co was EXCELLENT. Website is straightforward, order confirmed and processed quickly etc etc, no faults at all.
Sadly, the process was spoilt by the delivery driver who brought the parcel to my door for me to sign WHILST SMOKING!!! I appreciate that this is not directly the White Co as they contract out deliveries BUT I will now think twice before ordering again as I do not wish to have smoke blown at me on my own doorstep AND I am concerned about the conditions under which the driver is keeping my parcel! If he thinks nothing of smoking whilst delivering the parcel to the customer what on earth does he do when no one is looking.
Service rating : Beautiful products, always in great condition.Product: Quality is great can't wait for baby to sleep in it!
Service rating : Clear concise site easy to navigate.Product: Great fit, just me