Luxury bed linen, bedding and quality home accessories
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Service rating : All items arrived in perfect condition and nicely packagedProduct: I wish I had bought more of them !31-Aug-2015Love it !31-Aug-2015Love it !
Service rating : excellent.Product: Well shaped and solid pad.
Service rating : Quick delivery, no problems.Product: Love the character of this bear.
Despite wrong item being sent
Service rating : Always a joy to shop at the white co.Product: On stock for Christmas!
Service rating : Arrived promptlyProduct: Very good value for money in half price sale. Good quality thick rug for the winter
The service is very efficient.
Delightful personal service; nothing was too much trouble.
Quick, efficient and well-packed.
Service rating : Next day delivery, great service.Product: Excellent fabric quality, good length and is very comfortable to wear.
Service rating : Fast and free deliveryProduct: Second pair I've bought. Took size larger this time as I think they come up small.
Quick and efficient
Service rating : Very quick delivery, even in The NetherlandsProduct: Beautiful and good quality
Service rating : arrived on the day I was told it would.Product: love this fragrance, buy it every year.
I have not received my order as yet! But I receive a feedback request!! Bad administration.
Service rating : Love the white company clothes for my little one as very good quality and the service is so excellent and quick weather online or store .love the packing of the items in little gift bags.Product: Loved it as matched it with the floral blouse
Service rating : Easy website to navigate and quick standard delivery.Product: Well made, simple and beautiful item.30-Aug-2015Great website, easy to navigate and quick standard delivery.
Service rating : Always pleasantProduct: The product was unusual it had style and was well constructed
Packaging seemed wasteful for such a small and inexpensive item. For an item of this value I would have happily gone back to store
My items arrived very promptly to Australia and as usual, were packaged neatly and all were just as seen/described on the website. Very happy with the overall experience!
Excellent over the phone, great communication about delivery. Speedy service
The delivery company, YODEL, claimed that they attempted to deliver to my home address twice, leaving a card both times. This was a blatant lie. To make matters worse when I complained about at their office when picking up the package, not trusting that they would be able to deliver it, the person in the front of house office argued with me about my complaint. Appalling.
Service rating : Easy to order, informed when the products were dispatched, always get great customer service from the white company.Product: Gorgeous robe, perfect for my son
Service rating : Arrived on time well packagedProduct: Beautiful present and great quality gift wrapped well
The online booking information is clear. Reply quickly. Delivery is also quick.
Service rating : very quick deliveryProduct: to expensive
Easy to use site, items quickly dispatched.
Service rating : Excellent, easy to use website and quick deliveryProduct: Such a great smell, it stays - one of the best diffusers I've had
Service rating : always provide excellent service and products . So reliable.Product: Bought for presents so not opened yet. Have had white lavender before so know it will be good .
Service rating : Your delivery service of my products is always fast soon after order had been placed.Thank you White Company.Product: Beautiful pram.Bought for my grand daughters 4th birthday.She is thrilled with it.Quality is excellent.Thank you White Company.
Service rating : Excellent, my first time shopping with White, will be using it again. Happy CustomerProduct: very good quality, can't tell from the picture on the website but I was delighted on receipt.
Service rating : Efficient & timelyProduct: X
Service rating : Good emails and easy to use websiteProduct: I would have liked for the White Company label to be more in view. My friend who I bought the slippers for is a little on the pretentious side and wanted people to see where her slippers were from!
Excellent delivery and text messages and emails to be kept in the picture.
Service rating : Worked well.Product: Just as I expected them.
Service rating : Easy to purchase off the internet & love the extra discount codes.Product: Lovely soft monkey. Great for presents
Service rating : Always good!Product: Love this. Hoping it'll wash well as this is where White Co products struggle sometimes
Service rating : Very prompt delivery and overall service excellentProduct: Very cosy and ideal for Autumn!
Service rating : Excellent order/delivery timesProduct: Perfect fit
Service rating : Excellent in store service helping me to order online.Product: Great product, really cute and very soft
Service rating : Just love the White Company!Product: Simple and understated quality cardigan.
The items were sent promptly and were as good as in the brochure.
Service rating : No problems with web site or deliveryProduct: Good material soft for baby
Service rating : Delivery isn't super quick but it's well wrapped.Product: Product is better than expected, looks really nice..
Service rating : Very efficient and prompt.Product: Very pleased with the product and the price.
Service rating : Always answer the phone with not much waiting - great that you can call late in the evening. The person on the phone always has excellent knowledge of the products and very nice and helpful - also they've all appeared to be English, I can never understand half the people on the phone these days.Product: Love everything to do withe the children's bedrooms and all the adult bedding are must have basics.
They go the extra mile
Service rating : Delivered very quicklyProduct: Really pleased with my skirt, lovely colour and good fit.
Service rating : Very prompt response & delivery.Product: Delighted with the look, feel & fit thank you.
Service rating : Excellent service - quick reliable - no probsProduct: Wonderful - could be slightly thinner to cover quicker
Service rating : Prompt deliveryProduct: Beautifully soft cotton of excellent quality.
Service rating : Item arrived within a few days well packaged and left in my porch - happy customer .Product: Lovely quality item bought as a gift. beautifully packaged and I'm sure the recipient will be delighted.
Service rating : EfficientProduct: Useful
Service rating : Very reliableProduct: It was OK but very cheap looking and not worth the money even in the sale, hence the return
Service rating : GoodProduct: Gorgeous bedding.
Service rating : Speedy well wrapped service as always. Very impressive.Product: The cardigan made me feel like Trigger from Only Fools and Horses. The leather sleeves were hard and overly shiney and the wool of the cardigan was tough. Quality underpar for the cost-even with the 15% discount. Super disappointed.
Smashed packaging and item missing . Replaced without question , immediately. Thank you
Service rating : Simple and easy to use.Product: Good quality. Nice style, length and fit. A useful essential!
Very helpful and efficient
Service rating : Good updates over email on how my order was coming alongProduct: This was bought for us by some friends for my daughter and she immediately loved it so we had to by spares (just incase!) They have all been washed a number of times and it is still just as soft as when new! It comforts my daughter so I am a happy mummy!!
Service rating : Fantastic service as always from the White CompanyProduct: This top is so soft and warm. Fits beautifully and true to size
Service rating : Came quicklyProduct: Good
Parcel arrived on time .
Emailed customer.services and they got back to me very promptly with a solution.
Service rating : Good service in the Bath shopProduct: So comfortable
Service rating : Just as I imagined it should be.Product: Make them less expensive
Goods received within 48 hours. Gift wrapping is lovely. Will definitely shop again.
Service rating : quickly delevered, well packed.Product: Nothing to ad.
Service rating : very easyProduct: beautiful
Service rating : Packaging very tight, the candle I bought was well protected but removing the packaging damaged the box so I could not have used it as a gift.Product: It looks like the candle I bought comes with a lid on the website, yet it does not. No matter really, but it's not very clear when purchasing. Amazing smell though!
Service rating : Nice, maybe delivery was too early in the morning (7:00)Product: Nice quality
Service rating : Product selection excellent. Delivery service excellent.Product: Look stylish and smell nice unlike the old fashioned moth balls.
Service rating : Quick and easy ordering process and fast delivery (standard)Product: Beautiful cotton and well made fitted sheet
Service rating : Dispatched quickly and well packaged.Product: We bought at 50% off, so worth the money. Very overpriced normally though.
Service rating : Your service is easy to access, use and delivery is always prompt. Love it!Product: Lovely quality item which looks great, very versatile.
Service rating : Very helpful and organised delivery of my size as they did not have in the shop.Product: Beautifully cut
Service rating : Clear quick and friendlyProduct: A gift very well received
Service rating : good serviceProduct: love it great quality, perfect fit
Service rating : The customer services team were courteous, aplogetic and offered a free returns on my next purchase.Product: I bought the elephant lamp expecting the usual quality standards previously experienced at the White Company, I was very disappointed with this product, it seemed flimsy and I was concerned about its durability, and it felt overpriced for the quality, so I chose to send it back. I also felt a returns label should be included with the products. However, the customer services team were courteous, aplogised and offered a free returns on my next purchase.
Service rating : As always a quick deliveryProduct: A good fit for a size 8
Service rating : In fairness the issue I have is with their delivery. Yodel let them with their hap hazard and careless system.Product: It's good quality, my friend for whom I purchased it is very pleased.
Service rating : very prompt deliveryProduct: unique fragrances and quality
Service rating : Excellent as alwaysProduct: Love it
Service rating : Arrived very quickly and well packagedProduct: The fragrance is too subtle
Service rating : Excellent service! Your website is very clear and easy to follow. Thank you!
I was also very impressed by your courier service, with up to the minute information as to where the parcel was at any time. All products arrived in excellent order and were very well packed.Product: It is very gentle to the skin. The scent is divine and it lasts all day!!!
Goods always arrive on time .and the staff at the end of the phone are always helpful .
Service rating : Free returns would be appreciated.Product: Sadly this pleat front blouse looked nothing like the photos on the web site.
The style was very full and I found it unflattering, but this is my personal view.
Service rating : I was not informed about initial delay in delivery and had to make an enquiry to be told there was a payment issue which raised my anxiety ( then told that it was because delay in accessing items meant that my details would not have been kept on your system) . Poor communication and left up to me to enquire about what was happening.Product: Brush could be firmer
Service rating : Vwry efficient and easy to place order with sales team.Product: I love the way it fits amd looks....quite slimming!!
Always first class service especially on the phone
I HAVE ALREADY SPOKEN TO YPUR CUSTOMER SERVICE DEPT ABOUT HOWTHE CASHMERE PONCHO WAS POSTE TO ME AND I AM SENDING IT BACK IT WASPUT IN A PLASTIC BAG THAT WAS FOR SOMETHING ELSE AS IT HAD A DIFERENT REF ON IT AND THE PLASTIC WAS TOO SMALL FOR THE PONCHO ADND IT ARRIVED CRUSHED AD LOOKED DREADFUL FOR AN ARTICLE AT ALMOST £200 I WAS SHOCKED ND DISAPONTED
Very impressed with the assistants in the store. So helpful, perhaps your company would like to pass on your employees manners to other stores
Service rating : service is always great.Product: amazing quality
Website easy to navigate. Easy ordering. Great delivery service.
Service rating : Fast service excellentProduct: Classic bag that will never date
Service rating : excellentProduct: excellent
Excellent service as expected, and excellent products. A very positive experience all round!