The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 91259 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
10 Minute(s) ago

Satin Edged Cellular Cot Blanket - Cot Blanket

  • Customer also reviewed:
  • Hide & Seek Embroidered Sleepsuit
Service
Product

Service rating : First rate service .I would definitely recommend to my friends.
Product: Beautiful , soft and cuddly. My niece was delighted with it .

No Comment
53 Minute(s) ago

Genoa Flat Sheet

Service
Product

Service rating : Efficient service
Product: Excellent quality

No Comment
1 Hour(s) ago

Easy Iron Egyptian Cotton Fitted Sheet

Service
Product

Service rating : Never had better. Ordered on Saturday and delivered to France Tuesday...amazing.
Product: Lovely quality and a good fit

No Comment
1 Hour(s) ago

Spa Relax Luxury Scented Candle

Service
Product

Service rating : Lovely gift
Product: Bought this for my daughter, it was her choice. One of her favourites.

No Comment
2 Hour(s) ago

Cashmere Storage Bag - Set of 2

  • Customer also reviewed:
  • Relaxed Stripe Linen Blouse
  • White Lavender Miniature Bath and Body Set
  • etc.
Service
Product

Service rating : First class every time
Product: Would be good if they did in different sizes

No Comment
2 Hour(s) ago

Jersey Pocket Shift Dress

  • Customer also reviewed:
  • Linen Full Needle Jumper
Service
Product

Service rating : fast efficient service
Product: just the right style ,size and fit.

No Comment
2 Hour(s) ago

Portofino Beach Towel

  • Customer also reviewed:
  • Mondello Beach Towel
  • Bistro Bulb Fairy Lights
  • etc.
Service
Product

Service rating : excellent service products arrived well packed
Product: lovely soft towel

No Comment
3 Hour(s) ago

Mini Lidded Cake Stand

  • Customer also reviewed:
  • Bon Bon Jar - Large
  • Glass Two Cup Teapot 500ml
Service
Product

Service rating : The service has declined unbelievably.
I placed an order a few weeks ago and never received my items nor did I hear from the customer service team re any updates.
I had to call in and enquire; I spoke to someone unprofessional and inefficient forcing me to demand to speak to the manager who was merely ever so slightly more efficient and PROMISED to reorder all THREE items and have them dispatched by x date. I solely received TWO items and never heard back again. The White Company does not care for their customers, nor do they want to sell as the item that is still missing is not cheap. Disappointing experience which I have told all my friends about who have now stopped their interests in shopping with TWC.
Atrocious customer service. No sign of interest to make me feel better having waited for weeks and then -me the customer calling in where other customers would not have bothered.
Other companies who put the customer first would have sent a gift in the post and a voucher etc to show they are truly regretful about what had happened but TWC does not care which is shocking.
What has happened to this company who used to have fantastic ratings, service etc a couple of years ago.
Product: Never received.

Read more
No Comment
3 Hour(s) ago

Enamel Alfresco Lights

Service
Product

Service rating : Easy website. Well presented. Lovely goods.
Product: Beautiful, different outdoor lights.

No Comment
3 Hour(s) ago

Flowers Bath & Body Gift Set

Service
Product

Service rating : Always well packaged and pleasing to the eye.
Product: This is my absolute favourite fragrance so light and fresh. I have been buying this product for many years and will continue to do so for many years to come

No Comment
4 Hour(s) ago

Blanc Scent Diffuser

Service
Product

Service rating : super fast shipping!
Product: my whole house smells amazing!! finally a diffuser that works!

No Comment
4 Hour(s) ago

Soft Cotton Scoop Neck T-Shirt

Service
Product

Service rating : Have bought bedding for myself( I live in France) never a problem and clothing gifts for Uk family. No complaints at all
Product: Lovely fit and fabric , bit disappointed that the blue was really grey and the pink really beige! But the quality excellent

No Comment
4 Hour(s) ago

Sateen Stripe Pyjama Set with Drawstring Bag

Service
Product

Service rating : Quick and chic
Product: nice confort and chic

No Comment
5 Hour(s) ago

Monkey Comforter

Service
Product

Service rating : Delivery was very swift, thank you
Product: It keeps my year old granddaughter happy at bedtime so that's good enough for me.

No Comment
5 Hour(s) ago

Jersey Pocket Shift Dress

Service
Product

Service rating : Excellent
Product: The fabric was poor dress shape was excellent

No Comment
5 Hour(s) ago

Aspen Gift Set

Service
Product

Service rating : Delivery could be a bit quicker.
Product: Smells beautiful

No Comment
5 Hour(s) ago

Solid Heart Silver Stacking Rings

Service
Product

Service rating : Quick, efficient service
Product: Really good quality

No Comment
5 Hour(s) ago

Seychelles Diffuser

  • Customer also reviewed:
  • Gift box
Service
Product

Efficient service in time for my mum's birthday.

No Comment
5 Hour(s) ago

Harry Hippo Comforter

  • Customer also reviewed:
  • Jungle Friends Shortie
  • Faux Fur pom pom Key ring
Service
Product

Service rating : Easy as always
Product: These are my grandson's comforters so we have a wide range of them. Excellent as always and live in fear of you stop doing them

No Comment
6 Hour(s) ago

Cloud Jersey Bumper

  • Customer also reviewed:
  • Hello Little One Garland
Service
Product

Service rating : good quality products
Product: lovely design

No Comment
6 Hour(s) ago

Texture Stripe Top

  • Customer also reviewed:
  • Linen Full Needle Jumper
  • Essential Strappy Cami
Service
Product

Excellent service

No Comment
6 Hour(s) ago

Hydrocotton Robe With Ears (1-5yrs)

  • Customer also reviewed:
  • Wild West Jersey Pyjamas (1-6yrs)
Service
Product

Service rating : Excellent, easy ordering, can see item in stock.
Beautifully packaged in boxes to ensure purchase arrives in perfect condition.
Product: I'd purchased an adult Hydrocotton robe, so was happy to find The White Co makes them for children too. Gorgeous lightweight, soft cotton robe with cute ears on the hood and a luxurious feel!

Read more
No Comment
6 Hour(s) ago

Bear Ears Baby Robe

  • Customer also reviewed:
  • Fresh Fig Bath & Body Set
Service
Product

Quick and easy to order. Spoke to coustomer services a couple of times, who were very helpful and friendly.
However Hermes who delivered the package left it out in the rain outside the front door; even though they wrote it was left in a secure place which evidently it wasn't. Sadly, this ruined the boxes (the items were a gift) coustomer services resent boxes which was excellent.

Read more
No Comment
6 Hour(s) ago

Lime & Bay Home Spray

Service
Product

Service rating : The White Company's service is spot on. Keep it up.
Product: After waiting a long time for the Room Spray to 'hit the shelves' it is well worth the wait. It compliments my candles and diffuser.

No Comment
6 Hour(s) ago

Classic Double Border Face Cloth

  • Customer also reviewed:
  • Classic Double Border Hand Towel
  • Classic Double Border Bath Towel
  • etc.
Service
Product

Service rating : Simply the best as always, speed and presentation
Product: As above cant falut a thing

No Comment
7 Hour(s) ago

Lacquer Tissue Box Cover

  • Customer also reviewed:
  • Lacquer Dressing Table Trays - Set of 3
  • Secret Support Nightie
Service
Product

Service rating : A reliable service
Product: Just what I wanted

No Comment
7 Hour(s) ago

Stitch Detail Short Sleeve Cardigan

Service
Product

Service rating : Always quick reliable delivery.
Product: Lovely cardigan at bargain price, will be nice layered over long sleeve tees in the Aurimn.

No Comment
7 Hour(s) ago

200TC Egyptian Cotton Oxford Pillowcase Set

  • Customer also reviewed:
  • 200TC Egyptian Cotton Duvet Cover
  • 200TC Egyptian Cotton Oxford Pillowcase
  • etc.
Service
Product

Service rating : As always
Product: Difficult to iron

No Comment
7 Hour(s) ago

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Seamed Racer Back Vest
Service
Product

Service rating : As always, nothing less than excellent
Product: Brilliant white, crisp, classical beauty

No Comment
7 Hour(s) ago

Jersey Robe

Service
Product

Service rating : Perfect parcel arrived promptly in a lovely box.
Product: I would have preferred tapered arms and a shorter belt. Otherwise I love the robe.

No Comment
7 Hour(s) ago

Soft Cotton Scoop Neck T-Shirt

Service
Product

Service rating : Very speedy delivery.
Product: The fabric seems a little thin but has washed well and kept it,s shape.

No Comment
7 Hour(s) ago

Supreme Luxury Down Topper

Service
Product

Service rating : The service I received was brilliant - it was the easiest I had ever bought my daughter's birthday present!
Product: My daughter says it is fantastic - she has slept brilliantly ever since I gave it to her!

No Comment
7 Hour(s) ago

Tuscany Quilt

Service
Product

Service rating : I bought it Online and and it was too dark took it back to shop to exchange it for lighter colour. They didn't have it in store or online so they told me to call up other stores to fond it. I found it in Oxford and they posted it to me although I had to pay post and packaging wasn't too happy about that but at least I got the quilt I wanted
Product: Love my quilt

Read more
No Comment
8 Hour(s) ago

Hooded Velour Robe

Service
Product

Service rating : I paid by PayPal and yet was still unable to return without the bank card connected to my account, which meant more than one trip to a store carrying a bulky item-very annoying! Other stores such as Zara take returns and simply refund to your PayPal account by the order slip-so simple in comparison! The returns policy (no pre-paid label) would definitely put me off buying on line again...
Product: Colour was mauve/purple and not representative of the colour pictured on the website so will be returning.

Read more
No Comment
8 Hour(s) ago

200TC Egyptian Cotton Fitted Sheet

  • Customer also reviewed:
  • 200TC Egyptian Cotton Housewife Pillowcase Set
  • Classic Double Border Bath Sheet
Service
Product

Service rating : Excellent
Product: The sheets fit perfectly and hey are so smooth. The towels are white and soft and a good size.

No Comment
8 Hour(s) ago

Genoa Duvet Cover

  • Customer also reviewed:
  • Genoa Housewife Pillowcase
  • Genoa Housewife Pillowcase
Service
Product

Service rating : no fault
Product: no fault

No Comment
8 Hour(s) ago

Jersey Pocket Shift Dress

  • Customer also reviewed:
  • Essential Strappy Cami
  • Stripe Crew Neck Jumper
Service
Product

Service rating : Good service. Thank you.
Product: Nice fabric. Hangs well..
Shame it's only in one colour black.
More colours please.

No Comment
8 Hour(s) ago

White Duck Feather and Down Duvet 4.5 Tog

  • Customer also reviewed:
  • White Duck Feather and Dovn Duvet 9 Tog
  • White Duck Feather and Down Pillows
Service
Product

Service rating : I found the whole process very easy, from ordering on the website right through to delivery of my items. They came on time and in little packaging- which is good for the environment!
Product: A very nice, lightweight duvet that I have been using for a few weeks now. Great as a summer duvet if you're like me where a sheet doesn't feel like enough but a heavy duvet is too much!

Read more
No Comment
8 Hour(s) ago

Easy Iron Egyptian Cotton Duvet Cover

  • Customer also reviewed:
  • Easy Iron Egyptian Cotton Oxford Pillowcase
Service
Product

Service rating : Good quality items fast delivery reasonable price
Product: Love it very comftable

No Comment
8 Hour(s) ago

Spa Restore Gentle Hand & Body Wash

  • Customer also reviewed:
  • Spa Restore Super-Hydrating Hydra Gel
Service
Product

Service rating : No reason to complain
Product: Beautiful fragrance
My only question would be - is it necessary to use a glass bottle ... Would something lighter not enable a lower price and something more eco friendly.
Also glass is quite dangerous in bathrooms with tiled floors

No Comment
8 Hour(s) ago

Super Soft Waffle Towel

  • Customer also reviewed:
  • Super Soft Waffle Towel - White
  • Super Soft Waffle Towel - White
  • etc.
Service
Product

Good product and delivery speed.
Would have preferred the price tags to be removed before it's sealed in the plastic wrapping, as I'm giving them as presents, will need to remove the plastic bags first now.

No Comment
8 Hour(s) ago

White Duck Feather and Down Pillows

  • Customer also reviewed:
  • Bear Fleece Trapper Hat
  • Pram Toy
  • etc.
Service
Product

Received an email to advise on the delay of a couple of items, which then arrived very quickly afterwards.

No Comment
8 Hour(s) ago

Unisex White Classic Robe

Service
Product

Service rating : Always can be counted on for quality.
Product: Lovely and soft. And plenty of room. The last ones I ordered from you
Lasted 10 years , Great.

No Comment
8 Hour(s) ago

Matte Enamel Karlsson Clock

Service
Product
Latest
Service
Product

Service rating : Fast service - arrived the following day after order was placed.
Product: Excellent clock as per description

27-Aug-2016
Fast efficient service

Read more
No Comment
8 Hour(s) ago

Zip Detail Jersey Joggers

Service
Product

Service rating : Always good service
Product: Great for leisure,

No Comment
8 Hour(s) ago

Loose Racer Back Top

Service
Product

Service rating : Extremely helpful, friendly and excellent customer service with fast delivery time. Superb!
Product: A fantastic and flattering top, well made and a lovely material!

No Comment
8 Hour(s) ago

Classic Double Border Hand Towel

  • Customer also reviewed:
  • Classic Double Border Bath Sheet
  • Easy-Care Cotton Fitted Sheet
Service
Product

Service rating : Speed and ease of ordering.
Product: Soft and good size

No Comment
8 Hour(s) ago

Casual Linen Jacket

  • Customer also reviewed:
  • Linen Full Needle Jumper
  • Essential Strappy Cami
Service
Product

Service rating : Goods arrived on time. Packaging sometimes excessive. Small items arrived in big box.
Product: quality good, but sizing not consistent with other items.

No Comment
8 Hour(s) ago

Knitted Patchwork Baby Blanket

Service
Product

Service rating : Very quick delivery. Impressive service.
Product: Nice quality but vastly overpriced for size of item.

No Comment
9 Hour(s) ago

Silk Mix T-Shirt

Service
Product

Service rating : Excellent delivery sevice
Product: Just what I wanted

No Comment
9 Hour(s) ago

Bangle - Sterling Silver

Service
Product

Service rating : Prompt & well packaged
Product: Too large

No Comment
9 Hour(s) ago

Covered Heel Jeans Sandals

  • Customer also reviewed:
  • Tailored Linen Shorts
Service
Product

Service rating : I normally shop in the Blue Water Store and their service is very good, this is also the case when shopping on line. In some smaller stores the service is not quite as good.
Product: The quality and style

No Comment
9 Hour(s) ago

Egyptian Cotton Hand Towel

  • Customer also reviewed:
  • Egyptian Cotton Bath Towel
  • Super Jumbo
Service
Product

Service rating : Arrived in good time
Product: Good but wouldn't buy at full price

No Comment
9 Hour(s) ago

Madeleine Duvet Cover Set

  • Customer also reviewed:
  • Avignon Duvet Cover
Service
Product
Latest
Service
Product

Service rating : Arrived quickly and exactly what I exoected
Product: Arrived quickly and what I exoected

27-Aug-2016
Ok

Read more
No Comment
9 Hour(s) ago

Loose Racer Back Top

Service
Product

Service rating : Quick delivery and good communication trough email.
Product: I like the material and the looseness of it. But maybe it's a bit too loose in the end, it looks a bit bigger on than the average size ten top. Was a sale bargain though so can't complain!

No Comment
10 Hour(s) ago

Unisex Hydrocotton Slippers

Service
Product

Service rating : Arrived earlier than expected. Suitably packaged.
Product: But they were huge......I had ordered the wrong size!

No Comment
11 Hour(s) ago

Armstrong Alien - Mini

  • Customer also reviewed:
  • Armstrong Alien Medium
  • Oxford Shirt
  • etc.
Service
Product

Service rating : Prompt delivery and secure packaging.
Product: Gorgeous soft toy

No Comment
11 Hour(s) ago

Glass Hanging Planters - Set Of 3

Service
Product

Pots arrived with one broken. It was replaced with a brand new set the next day. No hassle besides the inevitable broken one.

No Comment
27 Hour(s) ago

VILAC WOODEN ROCKET Multi,One Size

Service
Product

Service rating : The young man who served me in Fenwicks Newcastle wad very helpful for such a small item . He was very friendly and polite.
Product: Good quality , but would not have paid full price for it. Far too much packaging when sent to me.

No Comment
32 Hour(s) ago

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Biarritz Duvet Cover
  • Biarritz Flat Sheet
  • etc.
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
46 Hour(s) ago

BLOOMSBURY WATERING CAN

  • Customer also reviewed:
  • ENAMEL ALFRESCO FAIRY LIGHTS
  • MINI ANTIQUED BUD VASE S/2
  • etc.
Service
Product

Service rating : Excellent staff to take the order by phone. Good advance delivery arrangements. Quality products.
Product: Gifts so not opened

No Comment
47 Hour(s) ago

Scallop Edge Lace Trim Nightie

  • Customer also reviewed:
  • Biarritz Oxford Pillowcase
  • Flowers Miniature Bath & Body Set
Service
Product

Service rating : Great service and delivery.
Product: Lovely soft fabric. Lace can sometimes be scratchy but this was also lovely and soft too. I buy all my nighties from The White Company and I haven't been disappointed yet!

No Comment
23-Aug

REX DINOSAUR

Service
Product

Service rating : Received quickly.
Product: Great value, love it! Perfect gift for our son.

No Comment
23-Aug

Soft and Light Breathable Duvet

  • Customer also reviewed:
  • Petersham Duvet Cover
  • Brompton Duvet Cover
  • etc.
Service
Product

Service rating : Prompt, well packaged, however the item ordered wasn't the one I received, I reordered this time by phone instead of on line. Again wrong item came up on the order confirmation. Apparently the item advertised didn't exist . I was very annoyed having wasted a lot of time, ordering following up, returning .an apology seemed a poor compensatio
Product: Wrong item

Read more
No Comment
22-Aug

Large Hydrocotton Hooded Towel

Service
Product

Next day delivery . Excellent service.

No Comment
22-Aug

Soft and Light Breathable Duvet

Service
Product

Service rating : Have always
Been fast and efficient
Product: Is what it says!!

No Comment
22-Aug

Curve Waist Stretch Crepe Dress

  • Customer also reviewed:
  • Pindot Half Placket Shirt Dress
Service
Product

The website is easy to navigate. The goods always arrive very quickly and in excellent condition. If it is necessary to return something, the process is also very easy. Most of all the quality of the products is excellent, and the website descriptions are accurate.

No Comment
22-Aug

Santorini Linen Oxford Pillowcase

  • Customer also reviewed:
  • Tiny Flower Lace Bodice Long Nightie
  • Large Gingham Red Flannel Pyjamas (5-12 yrs)
  • etc.
Service
Product

I have not yet received my parcel. Package was held in customs and would have waited for my return, but apparently White Company asked for it to be returned to London, rather than wait!!

Read more
thanks for your feedback I have sent you an email and hope to speak with you soon, Thanks

Emily
22-Aug

TIE WAIST TUTU DRESS Pink, 2-3 yrs

Service
Product

Service rating : Purchased a sheepskin rug online only to receive a email weeks later advising me they were no longer in stock...so disappointed.
Product: Never received

No Comment
22-Aug

Ultimate Hydrocotton Robe White, M

Service
Product

Service rating : Goods delivered extremely quick thankyou
Product: Gorgeous robe

No Comment
21-Aug

Loose Racer Back Top

  • Customer also reviewed:
  • Essential Strappy Cami
  • Laundered Linen Dress
  • etc.
Service
Product

Service rating : As below the sizing could be better
Product: Way too loose

No Comment
21-Aug

Thermal Stitch Waterfall Cardigan

  • Customer also reviewed:
  • Jersey Playsuit
  • Breton Stripe Shift Dress
  • etc.
Service
Product

Could have been excellent but I had to call to get confirmation of the order I placed online had been received. Excellent attitude from the assistant

No Comment
21-Aug

Soft Cotton Scoop Neck T-Shirt

Service
Product

Service rating : Positive - arrived nicely boxed and well packaged. Also like the occasional vouchers that offer a small percentage off and free shipping. Negative - Return postage is at buyer's expense. Really, White Company?? Other, smaller companies, offer free returns. I had to make a special trip to return my purchases to a town I don't normally visit. I won't be buying again in a hurry.
Product: This T-shirt is totally different to those I have bought and loved in previous years. The material is poor, it is totally shapeless and not true to size. The neck isn't finished particularly well either. The only slight positive is that they're now slightly longer although given the shoddy material, I'm sure they would probably shrink with washing! I will think more than twice before buying again. Very disappointed with what used to be a premium company.

Read more
No Comment
21-Aug

Legging Black, 8

Service
Product

Service rating : Staff helpful ordered leggings for home delivery. Item delivered in 48 hours excellent
Product: Excellent quality and fit best I've bought

No Comment
21-Aug

Fresh Fig Bath & Body Set

Service
Product

Service rating : Quick service
Product: Great product! Just purchased another one :)

No Comment
21-Aug

Hooded Velour Robe

Service
Product

Service rating : Helpful, good delivery times
Product: Love it !!

No Comment
21-Aug

Brompton White

  • Customer also reviewed:
  • Symons White
Service
Product

Service rating : helpful staff, prompt and efficient service
Product: The White Company always comes up trumps with quality and style - love it all

No Comment
21-Aug

ENAMEL ALFRESCO FAIRY LIGHTS

Service
Product

Service rating : Good service
Product: Really like the design as different to mainstream products.

No Comment
21-Aug

Bear Ears Baby Robe

Service
Product

Service rating : The rep was extremely helpful! She went out of her way to make sure i was happy!
Product: so adorable and so soft!

No Comment
20-Aug

Luxury Quilted Mattress Protectors

Service
Product

Service rating : The mattress protector arrived beautifully packaged and is now on our brand new bed. Lovely!
Product: The mattress protector is just what we expected... thank you.

No Comment
19-Aug

JUNGLE FRIENDS SHORTIE

Service
Product

Service rating : Prompt service with no postage charge great.
Product: Great fit, wonderfully soft perfect for popping on a tired baby with its front fastening and short sleeves. These shorties are a fantastic design please keep them coming.

No Comment
18-Aug

Classic Cotton Robe Pearl Grey, M

Service
Product

Service rating : Helpful assistant
Product: Came the next day excellent!!!

No Comment
18-Aug

Soft Cotton Scoop Neck T-Shirt

  • Customer also reviewed:
  • White Lavender Miniature Bath and Body Set
  • Mercury Hurricane
Service
Product

Service rating : Product incomplete but customer service sorted to my satisfaction.
Product: .

No Comment
18-Aug

Mustique Hand & Nail Cream

  • Customer also reviewed:
  • Mustique Hand Wash
Service
Product

Service rating : Great service, easy user-friendly ordering process and speedy delivery. All perfect!!
Product: Love, love these products!!

No Comment
18-Aug

Classic Cotton Robe

Service
Product

Service rating : very good sorted out my order with no problem
Product: lovely robes

No Comment
18-Aug

TILLIE FLORAL SMOCKED DRESS Pink, 3-6 mths

Service
Product

Service rating : Much faster than expected
Product: Very nice dress, fits well

No Comment
17-Aug

Cloud Jersey Bumper

  • Customer also reviewed:
  • Cloud Garland
Service
Product

Service rating : Easy to use online service and quick delivery.
Product: Lovely design.

No Comment
17-Aug

Silk Lace Cami Set

  • Customer also reviewed:
  • Silk Mix T-Shirt
Service
Product

Service rating : Love TWC. Better quality clothing with service to match
Product: Beautiful silk and lovely lace. Great flattering fit

No Comment
17-Aug

Beach Shirt

  • Customer also reviewed:
  • Deep Waistband Pull-Ons
  • Rectangular Rib Sweater
Service
Product

Excellent

No Comment
17-Aug

Sleeveless Utility Dress

Service
Product

Service rating : very quick delivery; was not expecting that
Product: the dress is simple, timeless and a joy to wear. I'm concerned about the buttons at the bottom stretching with wear but not enough to stop wearing it. also there is a button at the top that keeps coming undone so I do need to keep an eye on that when wearing it.

Read more
No Comment
17-Aug

Autumn Diffuser

  • Customer also reviewed:
  • Star Cashmere Baby Blanket
Service
Product

Service rating : Lady was very helpful
Product: Great value

No Comment
17-Aug

Superga Classic Plimsolls Silver,39

Service
Product

Service rating : My original order in May 16 , when delivered was the wrong size plimsole. This was then delivered back to the shop. The shop reorders the correct size to be delivered to my home.
On delivery it was the correct size but wrong type plimsole. So upset I've just left them in a cupboard!
Product: I didn't order these! But this was the second mess up and just left them in.a cupboard! I wanted the canvas version of this shoe and in size 6 !!

Read more

Thank you for your feedback, I have sent you an email and hope to speak with you soon. Thanks,

Emily
16-Aug

Mercury Hurricane

  • Customer also reviewed:
  • Heart Notebook - A6
  • Pebblegrain Leather Brush Case
  • etc.
Service
Product

Service rating : One of my orders has never been delivered!Very disappointed and frustrated!Calling them many times.After a long battle, got a little compensation!
Staff in Canary Wharf branch very nice and helpful!
Product: Good quality, happy with the products

No Comment
16-Aug

E/COTTON DEEP FIT SHEET SGL

  • Customer also reviewed:
  • PORTO GARLIC KEEPER
  • PORTO MIXING BOWL
Service
Product

Excellent service as always

No Comment
16-Aug

Porto Mixing Bowl

  • Customer also reviewed:
  • Mercury Tealight Holder - Medium
  • Unisex Classic Cotton Robe
  • etc.
Service
Product
Latest
Service
Product

Service rating : Always beautifully packaged and arrives promptly
Product: Feels lovely and looks great. Bit smaller than later thought it would be but that's my fault for not taking note of the measurements

16-Aug-2016
It's great - easy to use and not too cluttered. Some companies websites have too much info on them.

Read more
No Comment
16-Aug

Biarritz Oxford Pillowcase

  • Customer also reviewed:
  • Biarritz Duvet Cover
Service
Product

Service rating : Service excellent ordered item in store on the Saturday, delivered on the Monday
Product: Such beautiful quality' really pretty. Will always use 'white Company' for bedding & towels

No Comment
16-Aug

Soft Cotton Scoop Neck T-Shirt

Service
Product

Service rating : Fast and reliable
Product: A bit more fitted than expected, would have gone up a size, but good quality overall

No Comment
16-Aug

Striped Shorts

  • Customer also reviewed:
  • Rib Racer Back Maxi
  • Jersey Pocket Shift Dress
Service
Product

Service rating : Efficient, easy, arrived in excellent time
Product: Fit well and are stylish whilst wing very comfortable

No Comment
16-Aug

Jersey Secret Support Nightie SilverGreyMarl, Smal

Service
Product

Service rating : Very helpful and personable
Product: Top quality material and design

No Comment
15-Aug

Classic Double Border Bath Towel

  • Customer also reviewed:
  • Marble Pastry Board
  • Mayfair Oxford Pillowcase
Service
Product

Really good webbsite and trully fantastic delivery service

No Comment