The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 116555 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
1 Hour(s) ago

Verveine Diffuser Refill

  • Customer also reviewed:
  • Lime & Bay Diffuser Refill
  • Scented Tags – Set of 5
Service
Product

Service rating : Nil
Product: Didn't like the scent... it smells like lemon lozenges.

No Comment
1 Hour(s) ago

Baby Bath

Service
Product

Service rating : Wonderful service arrived promptly no problem.
Product: It's a present for my nephew and girlfriend, and they haven't got it yet.

No Comment
3 Hour(s) ago

Captured Glass Large Lantern

  • Customer also reviewed:
  • Skye Medium Lantern
Service
Product

Service rating : Easy to use website. Excellent service. Thank you.
Product: Well packaged and gift was loved by the recipient.

No Comment
4 Hour(s) ago

Lamb Romper

  • Customer also reviewed:
  • Dotty Cord Trousers
  • Stripe Knitted Leggings
Service
Product

Always clear reliable and excellent service. Quality of clothes are continously high

No Comment
5 Hour(s) ago

Unisex Waffle Double Faced Robe

  • Customer also reviewed:
  • Soft and Light Breathable Duvet
  • Super-Soft Ultra Wash Pillow
  • etc.
Service
Product

Excellent service direct to mainland Spain and no issues with delivery.
Will definitely use again.

No Comment
5 Hour(s) ago

Seychelles Large Home Scenting Set

Service
Product

Service rating : Fast delivery and good email updates re: progress
Product: Lovely scent, a gorgeous thank you gift for a friend

No Comment
5 Hour(s) ago

Cadogan Oxford Pillowcase

  • Customer also reviewed:
  • Mayfair Oxford PIllowcase - Set of 2
Service
Product

Very good and reliable

No Comment
5 Hour(s) ago

Spa Relax Super Glow Body Oil

Service
Product

Fast Delivery. No problems.

No Comment
5 Hour(s) ago

Cotton Classic Robe

Service
Product

Service rating : The delivery was delayed and I had to phone again and there seemed to be some confusion and eventually two were delivered and I returned one of them. I must add that in the past I have never had this problem.
Product: The towelling robe seems very good quality and I

The cotton robe seems very good quality

Read more
No Comment
6 Hour(s) ago

Mother of Pearl White Photo Frame 5x7

  • Customer also reviewed:
  • Mother of Pearl White Photo Frame 3x3"
Service
Product

it is a good service but it is a pity that you do not ship internationally and do not propose the grey version which exists in your shops also on the website.

No Comment
6 Hour(s) ago

Pomegranate Diffuser Refill

Service
Product

Service rating : Easily able to see tracking of product and arrival.
Product: The refill has no smell unlike my first purchase of the diffuser. Very disappointed and would not purchase again!!!

No Comment
6 Hour(s) ago

Evie Floral Pyjamas - Set Of Two (1-12yrs)

  • Customer also reviewed:
  • Long Sleeve Tutu Dress
  • Gift box
Service
Product

Excellent as always

No Comment
6 Hour(s) ago

Wool-Cashmere Poncho

Service
Product

Service rating : fast delivery
Product: lovely fit and super quality

No Comment
6 Hour(s) ago

Fine Ribbed Layering Jumper

  • Customer also reviewed:
  • Ribbed Overlap Back Jumper
  • Jersey Roll Neck Top
  • etc.
Service
Product

Service rating : very efficient thanks
Product: quality has definitely deteriorated

No Comment
7 Hour(s) ago

Fleece Romper

Service
Product

My package was delivered and put in my junk box where anyone could have taken it.I can send a photo

No Comment
7 Hour(s) ago

Lime & Bay Body Lotion

Service
Product

Service rating : Fast delivery. Well packaged
Product: I had not tied this particular lotion before having used the " Fleur's" and at first use didn't think I liked it at first application but could take in the senses of the lime later. Lovely lasting lingering smell.
I found its consistency much thicker and was surprised at such a big quantity in a big bottle for what I had paid for.
A good thick cream, bit of a frustration to receive the cream from its dispenser top due to its thickness.
But happy with my purchase.

Read more
No Comment
8 Hour(s) ago

Hampstead Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • Hampstead Oxford Pillowcase - Set of 2
  • 200 Thread Count Egyptian Cotton Fitted Sheet
Service
Product

+Sales offers are great. Quality is perfect. I've been loyal to the white comp for several years. There is no info on available sizes on the first page. It is time consuming to click on details of each product. Available at stock Size filter would help to enhance the experience.

No Comment
8 Hour(s) ago

Henley Duvet Cover

Service
Product

Service rating : Excellent service
Product: Duvet cover that I bought is fantastic quality. Would highly recommend.

No Comment
8 Hour(s) ago

Chiltern Thin Metal Full Length Mirror

Service
Product

Service rating : Perfect - very nice delivery men.
Product: This is a beautiful, simple quality mirror.

No Comment
8 Hour(s) ago

Wild Mint Candle

  • Customer also reviewed:
  • Seychelles Bath & Body Gift Set
Service
Product

Service rating : Arrived quickly
Product: Fresh and light fragrance

No Comment
8 Hour(s) ago

Emerson Cushion Cover

  • Customer also reviewed:
  • Emerson Comforter
Service
Product

Service rating : Fast delivery and goods received in perfect condition
Product: Nice and thick, good quality, I expect them to last quite while!

No Comment
8 Hour(s) ago

Half Button Jersey Shirt

Service
Product

Service rating : Always efficient, always helpful.
Product: Love the style and now own 4. However had a few problems with small holes appearing on lower front, possibly as a result of catching on my jeans belt. Local shop refunded me but I suspect it was due to material not being particularly robust.

Read more
No Comment
8 Hour(s) ago

200 Thread Count Egyptian Cotton Oxford Pillowcase

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Flat Sheet
  • 200 Thread Count Egyptian Cotton Fitted Sheet
Service
Product

Excellent service and quick delivery. We live in Malta and had the order delivered in just under a week. Will be using the White company a lot more.

No Comment
9 Hour(s) ago

Lime & Bay Diffuser Refill

Service
Product

The delivery company is useless

No Comment
9 Hour(s) ago

Hungarian Goose Down 13.5 Tog Duvet

Service
Product

Service rating : The delivery was quick and well packaged. There were guarantee cards inside and the information on looking after the product was very good.
Product: I was a bit apprehensive about spending this amount of money on a duvet as I had had previous duck and down filled duvets from other companies that were heavy. I am so impressed with this duvet. It is extremely light and easy to make the bed. It is lovely and cosy, just so fluffy. I love it so much I've now ordered the pillows.

Read more
No Comment
14 Hour(s) ago

Brittany Quilt

  • Customer also reviewed:
  • Brittany Cushion Cover
  • Holkham Throw
Service
Product

Service rating : We ordered these products online. The process was simple to use and we received regular feedback about the progress of our order from order receipt to delivery.
Product: We have just unpacked the quilt to find it has a major maunfacturing flaw. This imperfection comprises two raised "ribs" that run almost the full length of the quilt. It is quite obvious, disappointing and unacceptable. Clearly the quilt did not receive a quality check before supply. We will now contact the White Company to discuss a resolution to the matter.

Read more
No Comment
18 Hour(s) ago

Farmyard Adventure Sleepsuit

  • Customer also reviewed:
  • Tractor Pyjamas
  • Stripe Kimbo Sleepbag
  • etc.
Service
Product

All good from start to finish

No Comment
20 Hour(s) ago

Classic Hydrocotton Towel

Service
Product

Service rating : Impeccable!
Product: Really soft, just what we were hoping for......

No Comment
21 Hour(s) ago

Large Hydrocotton Hooded Towel

  • Customer also reviewed:
  • Star Velour Robe (1-12yrs)
  • Winter Isabella Robe (1-12yrs)
Service
Product

Service rating : Easy to order, delivery as said. Goods packed well.
Product: Present for later in year

No Comment
23 Hour(s) ago

Cashmere Classic Wrist Warmers

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : It was fine
Product: This was a present and my friend says she lovrs them.

No Comment
24 Hour(s) ago

Faux-Fur Slipper Boots

  • Customer also reviewed:
  • Iris Diffuser
Service
Product

Service rating : None
Product: The boots were way too small for the sizing, the quality of the material was poor and they were more like slippers than slipper boots - very disappointed. These were returned.

No Comment
24 Hour(s) ago

Luxury Egyptian Cotton Towel

Service
Product

Service rating : Great service and delivery time too.. easy to order
Product: Great quality

No Comment
26 Hour(s) ago

European Down Duvet 4.5 Tog

  • Customer also reviewed:
  • Savoy Duvet Cover
Service
Product

Service rating : always reliable. We have made numerous orders and have never had any problems. Delivery is fast even coming here to France. Would not now use anyone else. Thank you
Product: Very good value for money. Nice fluffy duvet at reasonable price

No Comment
28 Hour(s) ago

Cambridge 4 Way Stretch Trousers 30"

  • Customer also reviewed:
  • Oxford 4 Way Stretch Trousers
Service
Product

Service rating : I was out when the parcel was delivered and it was put behind my dustbin rather than delivered to a neighbour which would have been safer. The card telling me where it was had fallen underneath a chair so it was luck that I found it that day.
Product: A good fit but I don't like the hook and eye fastening at the waist and would prefer a button.

Read more
No Comment
29 Hour(s) ago

Stitch Detail Side Zip Tunic

  • Customer also reviewed:
  • Lace up Suede Trainers
  • Cashmere Curved Hem Jumper
Service
Product

Service rating : The website is easy to use and delivery service is good
Product: Just love the quality and design

No Comment
30 Hour(s) ago

Lace Bodice Nightie

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Very good service
Product: Nothing

No Comment
31 Hour(s) ago

Double Row Cord Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • Petersham Housewife Pillowcase
  • Petersham Duvet Cover
Service
Product

Service rating : As always, prompt, well packaged.
Product: Poor might seem a bit harsh, but this set isn't good either. Looks nice out of the packet but unlike other White Company duvet covers is very hard to iron and looks wrinkled after the slightest use. The cotton still feels nice and if you don't mind the crinkled, scruffy look you may be happy. If, like me, you want your bed to look crisp this isn't the one to choose.

Read more
No Comment
31 Hour(s) ago

Anchor Stripe Slippers

  • Customer also reviewed:
  • Indy Elephant Paper Mobile
  • Katy Kitten Comforter
Service
Product

Service rating : This was a present and there was no facility for putting in a message to the recipient. So I had to write them a separate email to let them know a parcel was coming thus spoiling the surprise and I presume they got the receipt with prices on too!!
Product: Haven't seen them they were s present

Read more
No Comment
31 Hour(s) ago

Soft and Light Breathable Duvet

  • Customer also reviewed:
  • Soft & Light Breathable Pillow
Service
Product

Service rating : Excellent service. Beautifully presented.
Product: The duvet is everything you described and so light and comfortable.

No Comment
31 Hour(s) ago

Easy Iron Egyptian Cotton Deep Fitted Sheet

Service
Product

Service rating : Quick & efficient as always.
Product: Great quality good depth to fit over deep mattress & topper.

No Comment
31 Hour(s) ago

Cashmere Textured Hooded Tunic

Service
Product

Service rating : Delivery on time, beautifully packaged. Lovely experience dealing with white company
Product: Excellent quality and style. I have not worn it yet but tried it on and is very good. Roll on the cold weather

No Comment
31 Hour(s) ago

Avignon Print Duvet Cover

  • Customer also reviewed:
  • Avignon Print Housewife Pillowcase
Service
Product

Ordering process was straight forward. Delivery quick without any issues.

No Comment
31 Hour(s) ago

Super-Soft Ultra Wash Duvet

Service
Product

Service rating : Prompt delivery
Product: Excellent product. I already have a summer 4 tog one which I love. I was looking for a 13.5 for winter but bought 10.5 as this was the thickest. It's actually far more lightweight and warmer than my usual (cheaper) 13.5 tog duvet. I love it!

No Comment
32 Hour(s) ago

Stripe Pyjamas (1-12yrs)

  • Customer also reviewed:
  • Little Lamb Socks - Set of 3
  • Gingham Sleepsuit
Service
Product

Always arrives quickly and the clothes are of good quality.

No Comment
32 Hour(s) ago

Winter Diffuser Refill

  • Customer also reviewed:
  • Seychelles Diffuser Refill
  • White Geranium Diffuser
Service
Product

First class service

No Comment
32 Hour(s) ago

Seychelles Signature Candle

  • Customer also reviewed:
  • Flowers Signature Candle
Service
Product

Shipping charges are too high

No Comment
32 Hour(s) ago

Flowers Diffuser Refill

Service
Product

Service rating : God service
Product: Love this smell, have these diffusers all around my house

No Comment
32 Hour(s) ago

Seychelles Signature Candle

  • Customer also reviewed:
  • Seychelles Diffuser
  • Seychelles Bath & Body Gift Set
  • etc.
Service
Product

Prompt delivery
Gorgeous products

No Comment
32 Hour(s) ago

Reversible Heart Baby Blanket

  • Customer also reviewed:
  • Kimbo Sheering Sleepsuit
  • Gift box
Service
Product

Service rating : Easy to navigate the site and delivery was very quick
Product: Soft and so pretty

No Comment
32 Hour(s) ago

Chambray Embroidered Dress (1-6yrs)

Service
Product

Purchase swiftly done, delivery very efficient

No Comment
33 Hour(s) ago

Harley Highland Cow Medium Toy

Service
Product

Service rating : Arrived very quickly in excellent packaging.
Product: Delightful!

No Comment
33 Hour(s) ago

Bear Ears Cardigan

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Very efficient
Product: As item was a gift I. cannot comment on the item.

No Comment
33 Hour(s) ago

Gingham Housewife Pillowcase

  • Customer also reviewed:
  • Gingham Bedlinen Set
Service
Product

Service rating : Always great!
Product: They look beautiful, they feel beautiful. (12 year old son's bed.)

No Comment
33 Hour(s) ago

Mayfair Oxford PIllowcase - Set of 2

  • Customer also reviewed:
  • Soft & Light Breathable Pillow
  • Soft & Light Breathable Pillow
  • etc.
Service
Product

Service rating : Nothing
Product: No

No Comment
33 Hour(s) ago

Vintage Etienne Bedspread

Service
Product

Service rating : Extremely fast and efficient.
Product: wonderful bed clothes

No Comment
33 Hour(s) ago

Evie Floral Pyjamas - Set Of Two (1-12yrs)

  • Customer also reviewed:
  • London Applique Slippers
Service
Product

Service rating : No problems here.
Product: Beautiful pyjamas, the quality is high and they've become my daughters favourite pyjamas.

No Comment
33 Hour(s) ago

Le Creuset Oval Casserole Dish - 27cm

Service
Product

Service rating : Fantastic x
Product: Everything!! Love love love the white company x beautiful products fast delivery ��

No Comment
34 Hour(s) ago

Knitted Patchwork Baby Blanket

Service
Product

Service rating : Quick and easy to order on line
Product: Lovely blanket for a newborn

Colour lovely and quality fab

No Comment
34 Hour(s) ago

Leather Biker Boots

Service
Product

Service rating : I have always found the white company staff very helpful, both in their shops and online.
Product: They look great but it's hard to get my 'slim' feet in to them.

No Comment
34 Hour(s) ago

Floating Heart Necklace

Service
Product

Service rating : Easy to order quick delivery.
Product: Arrived as described. Seems to be reasonable quality for a reasonable price.

No Comment
34 Hour(s) ago

Tractor Print Pyjamas (1-12yrs)

  • Customer also reviewed:
  • London Printed Pyjamas
  • Winter Signature Candle
Service
Product

Service rating : Perfect service
Product: I love that they're not bright coloured. I still want my 4 year old to look 4.
Love the quality and print

No Comment
34 Hour(s) ago

Faux-Fur Slipper Boots

  • Customer also reviewed:
  • Cashmere Bedsocks
  • Lime & Bay Diffuser
Service
Product

Service rating : Good service
Product: Very comfortable

No Comment
34 Hour(s) ago

Heart Canvas Travel Pouch

  • Customer also reviewed:
  • Ribbed Tunic With Cashmere
  • Gift box
Service
Product

I have paid for the order to be gift wrapped and for express delivery. When the parcel didn't turn up, I was told that you couldn't get an express delivery for something that is gift wrapped, despite this being an offer on the website and the money taken off my payment card

No Comment
38 Hour(s) ago

Embroidered Top & Skirt Set (1-6yrs)

  • Customer also reviewed:
  • Jersey Heart T-shirt (1-6yrs) - Set of 2
  • Denim Shorts (1-6yrs)
  • etc.
Service
Product

Service rating : Delivery arrived well packaged and when expected
Product: Looks lovely quality...bought as a gift

No Comment
39 Hour(s) ago

Stripe Kimbo Sleepbag

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Excellent communications emails etc
Product: loved it and the packaging very positive response would use again very nicely done

No Comment
41 Hour(s) ago

Winter Fairy Nightdress (1-12yrs)

Service
Product

Service rating : Kept informed of delivery and product delivered within 2 working days.
Product: Beautiful nightdress. Fits my 3 year old daughter perfectly. Great quality and pretty design.

No Comment
44 Hour(s) ago

Silver Plated Large Jewellery Box

  • Customer also reviewed:
  • Silver Plated Heart Box
  • Lacquer Laundry Bin
  • etc.
Service
Product

The White Company were excellent but DPD your delivery service was awful. I paid for next day delivery, they couldn't deliver as I was out so I filled in the web page telling them where to leave the packages. They then try to deliver again but do not follow my instructions so do not deliver. They then try again and I was in my house the whole time watching the driver on the interactive map and then get a messages saying the item was refused which is not true. My doorbell did not even ring. I had to call the White Company as I was going away for a few weeks and DPD were going to deliver to a pick up place but they would only be there for 5 days and any alternative address I typed in was apparently not in their delivery area. You helped so much and had the items delivered to your Sloane street shop where I will be able to pick up on my return.

Read more
No Comment
45 Hour(s) ago

Noir Diffuser

  • Customer also reviewed:
  • Noir Candle
  • Fragrance Diffuser Tray
Service
Product

Quick & efficient

No Comment
46 Hour(s) ago

Fair Isle Heart Cardigan (2-6yrs)

  • Customer also reviewed:
  • Cotton Gingham Dress (1-6yrs)
Service
Product

Service rating : Brilliant service in all aspects
Product: Gift not yet worn.

No Comment
46 Hour(s) ago

Cowboy Brave Bed Linen

  • Customer also reviewed:
  • Boys Bear Hat And Mitts Set (1-6yrs)
  • Stripe Jersey Dress
  • etc.
Service
Product

Service rating : Very good as was well informed on the delivery arrival
Product: Feels and looks lovely

No Comment
47 Hour(s) ago

Mariner Striped Pyjamas -Set of 2 (1-12yrs)

  • Customer also reviewed:
  • Tractor Print Pyjamas (1-12yrs)
Service
Product

quick and well packed

No Comment
47 Hour(s) ago

Goose Feather And Down Pillow

Service
Product

Service rating : Could not fault your service.

The whole process from ordering and delivering my order was superb!
Product: These pillows have certainly made a big difference to enjoying a good nights sleep.

They are so comfortable!

No Comment
22-Sep

Cashmere Roll-Neck Jumper

  • Customer also reviewed:
  • Oxford Flannel Slim Leg Trousers
  • Autumn Diffuser
  • etc.
Service
Product

n/a

No Comment
22-Sep

Cushion Pad

  • Customer also reviewed:
  • Goose Feather And Down Pillow
Service
Product

Poor service during return / replaced items

No Comment
22-Sep

200 Thread Count Egyptian Cotton Housewife Pillowcase

Service
Product

Service rating : Very prompt delivery.
Product: Good value, just what was required.

No Comment
22-Sep

Woodland Floral Sleepsuit

Service
Product

Service rating : Order arrived well within timeframe, easy to track its progress
Product: Delicately pretty and ideal gift for a newborn

No Comment
22-Sep

Cashmere Sweatshirt Jumper

Service
Product

Service rating : Prompt delivery
Product: Amazing, couldn't wait to wear this amazing comfy sweater....I got both colours

No Comment
22-Sep

Faux-Fur Slipper Boots

  • Customer also reviewed:
  • Faux-Fur Slider Slippers
Service
Product

Service rating : Fast delivery
Product: Not as generously sized as I expected, but comfortable. I have the bootee style slippers which are wonderful and expected these to be similar, which they are not.

No Comment
22-Sep

Flowers Hand & Body Cream

Service
Product

Service rating : Easy and worry free
Product: I tried it when I was cruising with P & O and liked it very much

No Comment
22-Sep

Winter Diffuser

Service
Product

Service rating : very good service
Product: very happy with our product thankyou look forward too seeing you catalogue thankyou

No Comment
22-Sep

Stripe Kimbo Sleepbag

Service
Product

Service rating : Quick and easy to use online service. Kept informed and delivery made exactly as stated.
Product: Bought for granddaughter and really pleased with the design and weight

No Comment
22-Sep

200 Thread Count Egyptian Cotton Flat Sheet

Service
Product

Service rating : Packing great and delivery timely.
Product: Once again the quality of the product surpasses other equivalents.

No Comment
22-Sep

Wool-Rich Textured Coat

Service
Product

Service rating : I phoned to request a free returns label as the coat is not wearable and was refused
Product: Terrible! This coat is so itchy that I can't wear it! Not great service from White Company when I contacted them to return it. It is also very lightweight and over priced for what it is.

Read more
No Comment
22-Sep

Unisex Waffle Slippers

Service
Product

Service rating : I resorted to telephone ordering as the website wouldn't recognise the free P&P code. Very helpful staff on the telephone and the parcel came very quickly.
Product: A little bigger than the previous medium waffle slippers I've bought in the past

No Comment
22-Sep

Hooded Velour Robe

Service
Product

Service rating : Very fast service.
Product: Robe is very comfortable and soft.

No Comment
22-Sep

Polka Dot Print Blouse

Service
Product

Service rating : Everyone I spoke to was charming but the order went completely wrong. I ordered the shirt on Tuesday 5th Sept., paying for next day delivery. It didn't arrive on Wednesday so I rang up first thing on Thursday. They gave many apologies, the order had got lost in the system and promised it to me on the Friday, crediting the delivery charge. It didn't arrive on Friday, Saturday was my daughter's wedding so I didn't ring till Sunday morning. The girl said she would look into it and ring me back. I said we were having a party so to leave a message but when she did ring back she just said to call her, no details of what had happened to the order. By the time I could ring back there was no answer. Finally, on Monday I spoke to a chap who promised he would get the shirt delivered on Tuesday and Hallelujah it arrived. However, it was a present for my daughter's birthday which was on the Monday and so very disappointing and frustrating as it took so many calls to get it right. I have never had a difficulty of any sort with the White Company in the past. Victoria Furber.
Product: I gave it to my daughter and I think she likes it but I haven't seen it as there was such a muddle with the order.

Read more
WE really appreciate you taking the time to leave us your feedback. I'm sorry to learn that there was a technical issue with your original order. I wish to assure you that your feedback has been passed on.I have personally emailed you, if you would like to discuss further. Thanks

Maria
22-Sep

Cotton Classic Robe

  • Customer also reviewed:
  • Faux-Fur Slipper Boots
Service
Product

Service rating : I opted for pick and collect. When I went to pick the parcel up I was told that it wasn't there. I was given a number to the delivery company but it didn't answer. I then called the White Company directly and received really good service from the lady who answered the phone. She sorted it all out and changed the delivery to come to my home address. She deserves excellent marks and the poor rating goes to the delivery company and particularly their lack of communication about the parcel.
Product: It looks lovely! It's a birthday present to my teenage daughter. I know she will love it. Mark 'good' as she has not started to use it yet.

Read more
No Comment
22-Sep

Striped Dog Sleeping Bag - 2.5 Tog

Service
Product

Service rating : As always, beautifully packaged and very prompt arrival.
Product: Beautiful sleeping bag and excellent quality for my grandson to snuggle up in!

No Comment
22-Sep

St. Ives Duvet Cover

  • Customer also reviewed:
  • Seychelles Diffuser
Service
Product

Service rating : Easy, quick and always packed well.
Product: Lovely and soft, washes well and goes straight from the dryer to linen cupboard. And looks perfect on our new bed.

No Comment
22-Sep

Cotton Gingham Dress (1-6yrs)

  • Customer also reviewed:
  • Bunny Socks - Set of 3
  • Check Dress
  • etc.
Service
Product

Service rating : Swift delivery
Product: Gorgeous dress. Although it would be nice to see some dresses with low waist seams

No Comment
22-Sep

Textured Pique Bedspread

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Housewife Pillowcase
Service
Product

Not impressed that do not offer free postal return service. Unfortunately the bedspread I purchased is not suitable but we live 60 miles from nearest store. I will not order from website again because of this

Read more
Thank you for taking the time to leave us your feedback. I'm sorry to learn that you are returning your bedspread to us. I have personally emailed you, and look forward to hearing from you. Thanks

Maria
22-Sep

Viscose Jersey Leggings

Service
Product

Service rating : Very good - only problem was ordering online and part paying with multiple vouchers. I didn't realise I had to enter one at a time, but eventually I sorted it.
Product: Very good product. Excellent fit, very comfortable and easy to wear.

No Comment
22-Sep

200TC Egyptian Cotton Flat Sheet Set

Service
Product

Service rating : SPEEDY SERVICE
Product: GOOD PRODUCT

No Comment
22-Sep

Marylebone Straight Leg Jeans

  • Customer also reviewed:
  • Cambridge 4 Way Stretch Trousers 30"
Service
Product

Service rating : The goods were speedily delivered and more than surpassed my expectations. They are just lovely.
Product: I bought two pairs of trousers. The cut and fit are brilliant. The fabrics are amazing. I expected to send one of them back as I struggle to find a good fit but I'm keeping both of these

Read more
No Comment
22-Sep

Stripe Knitted Cardigan

  • Customer also reviewed:
  • Stripe Knitted Leggings
  • Gift box
Service
Product
Latest
Service
Product

Service rating : Quick and easy to use!
Product: Lovely quality

22-Sep-2017
Easy to use and beautifully presented

Read more
No Comment
22-Sep

Pomegranate Diffuser Refill

Service
Product

My package arrived on time

No Comment
22-Sep

Savoy Flat Sheet

Service
Product

Service rating : Delivered on time, product quality excellent.
Product: Quality excellent. Value for money.

No Comment
22-Sep

Sandalwood Diffuser

Service
Product

Service rating : Great service. Quick delivery.
Product: I love it, It's an amazing and beautiful smell, and I was reading other comments that it is difficult to open the bottle, but I didn't have that problem. Definitely, I will be ordering again. Thank you!

No Comment
22-Sep

Evie Floral Sleepsuit

  • Customer also reviewed:
  • Woodland Floral Sleepsuit
  • Gift box
Service
Product

Service rating : Easy website, quick delivery
Product: Bought as a present for new parents so only have the picture as a guide. Looks very pretty

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22-Sep

Blanc Diffuser

Service
Product

Had to contact customer services, call centre seems to have been shipped abroad resulting in a rather confusing conversation in which I was told one thing over the phone and then another by email - disappointing White Company - not what I expect of your service

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Thank you for taking the time to leave us your feedback. I'm really sorry to learn that your recent communication with us was not as expected. I wish to assure you that your feedback has been passed on, to be looked into further. I have personally emailed you, should you wish to discuss this further. Thanks

Maria