The Good Whey Company Reviews

Consumer ratings of The Good Whey Company

Feedback for www.thegoodwhey.com has been compiled from 489 Customer Reviews

  • Feefo member since
  • 31/12/2011
  • Welcome to The Good Whey Co., a family business based near Cambridge. With over 60 years of dairy heritage, we have perfected the delicate art of filtering whey from milk to craft our great tasting, great mixing and consistently pure whey protein. Protein is the building block of life, and whey protein is one of nature‚Äôs most remarkable secrets: rich in essential amino acids. It helps our bodies to develop lean muscles and healthy bones, which help us stay fit and active!

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Reviews

DateProductRatingCustomer ReviewReply from www.thegoodwhey.com
16-Apr

Premium Good Whey Protein - Chocolate

Service
Product

Service rating : Easy to work with via website.
Product: Very nice.

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Thanks for the great feedback!

Customer Care - The Good Whey Co.
02-Apr-2014

Premium Good Whey Protein - Chocolate

Service
Product

Service rating : Fast and efficient delivery service
Product: Lovely tasting product

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Glad it got to you quickly!

Customer Care - The Good Whey Co.
11-Mar-2014

Premium Good Whey Protein - Natural

Service
Product

Service rating : Easy enough online, but would like to buy it in Sainsburys!
Product: As a vegetarian I love this product. There are so many recipes online now including whey. I want sure at first about using a powder, but was delighted to find a local product from British Milk! Also love Upbeat! Thanks

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Thanks for the great feedback, very glad you like the powder and Upbeat! Have noted your request regarding Sainsburys - it would be great to be stocked there! Thanks again

Customer Care - The Good Whey Co.
10-Mar-2014

Premium Good Whey Protein - Vanilla

Service
Product

Service rating : Arrived quickly and securely
Product: Great quality product. Amazing flavour and mixes well. Use it as drink or mix it into porridge or pancake mixes too. Yummy!

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Thanks for the great feedback Mandy! We love that you're using our powders in pancakes as well - great idea.

Customer Care - The Good Whey Co.
22-Feb-2014

Premium Good Whey Protein - Chocolate

  • Customer also reviewed:
  • Premium Good Whey Protein - Natural
Service
Product

Good value, speedy service, fast delivery. Beautiful packaging of the product also - should win an award!
Was wondering why the standard (non-premium) whey protein had been discontinued? but not too bothered as I like the premium and will continue to buy

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Thanks for the feedback, it's really kind of you! The Original was discontinued last year as we found the Premium to be far more popular so sorry about that. Glad you're happy with the Premium though, thanks again!

Customer Care - The Good Whey Co.
16-Feb-2014

Premium Good Whey Protein - Banana

  • Customer also reviewed:
  • Premium Good Whey Protein - Vanilla
Service
Product

Rapid service

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Thank you, glad it got to you rapidly!

Customer Care - The Good Whey Co.
15-Feb-2014

Premium Good Whey Protein - Strawberry

Service
Product

Service rating : super
Product: excellent

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Thank you!

Customer Care - The Good Whey Co.
15-Feb-2014

Premium Good Whey Protein - Natural

Service
Product

Service rating : Easy to deal with, hassle free, quick delivery.
Product: Lovely simple flavour, mixes really well and does the job!

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Thanks for the positive feedback and glad you like it!

Customer Care - The Good Whey Co.
10-Feb-2014

Premium Good Whey Protein - Chocolate

  • Customer also reviewed:
  • Premium Good Whey Protein - Vanilla
Service
Product

Service rating : Took longer to arrive than previously
Product: Great taste

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I'm really sorry about the delay in delivery, i'll ensure this is fed back to our courier service so thank you for letting us know. I'm glad you like the taste!

Customer Care - The Good Whey Co.
10-Feb-2014

Premium Good Whey Protein - Natural

Service
Product

Service rating : Arrived next day, which fro royal mail surprised me!
Product: I find it hard to find good quality fat free whey protein - so often it mixes badly. But please I want to buy it from the shops!

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Thanks for the great feedback, we'll do our best to get our protein to a store near you soon!

Customer Care - The Good Whey Co.
10-Feb-2014

Premium Good Whey Protein - Banana

Service
Product

Service rating : Arrived on time and in good condition
Product: Amazing flavour!!!!

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Thanks for the positive feedback, great that you like the flavour!

Customer Care - The Good Whey Co.
01-Feb-2014

Premium Good Whey Protein - Banana

  • Customer also reviewed:
  • Premium Good Whey Protein - Vanilla
Service
Product

Very tasty protein shakes and delivery is always prompt

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Pleased that you like it, thank you!

Customer Care - The Good Whey Co.
26-Jan-2014

Premium Good Whey Protein - Chocolate

Service
Product

Service rating : Fast delivery!
Product: My favourite of them all,made with unsweetened almond milk and using my super duper hand blender,whizzed to the consistency of a thick shake,the straw can stand up in it!!

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YUM, your shake sounds very tasty!

Customer Care - The Good Whey Co.
24-Jan-2014

Premium Good Whey Protein - Vanilla

Service
Product

Service rating : Very quick delivery
Product: .

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Glad it got to you quickly!

Customer Care - The Good Whey Co.
20-Jan-2014

Premium Good Whey Protein - Vanilla

Service
Product

Service rating : Very quick delivery FOR FREE!!!
Product: Tastes amazing for something with no fat!

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Thanks for such great feedback, I'm glad both the delivery and taste is to your liking!

Customer Care - The Good Whey Co.
09-Jan-2014

Premium Good Whey Protein - Vanilla

  • Customer also reviewed:
  • Premium Good Whey Protein - Chocolate
Service
Product

Service rating : Quick and efficient
Product: Tasty

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Good to hear! Thank you

Customer Care - The Good Whey Co.
22-Dec-2013

Premium Good Whey Protein - Banana

Service
Product

Next day delivery over Xmas period, totally unexpected

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Thanks for the great feedback, pleased it got to you quicker than expected!

Customer Care - The Good Whey Co.
22-Dec-2013

Premium Good Whey Protein - Banana

Service
Product

Service rating : Products always very, very good from this company.
Product: Initial hiccough with the original order, but very well handled and resolved by the company.

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Thanks for additional feedback and I'm really glad we could handle your query to your satisfaction - many thanks!

Customer Care - The Good Whey Co.
17-Dec-2013

Premium Good Whey Protein - Vanilla

  • Customer also reviewed:
  • Premium Good Whey Protein - Strawberry
Service
Product

Brilliant service - quick and easy

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Thanks for the kind feedback!

Customer Care - The Good Whey Co.
13-Dec-2013

Premium Good Whey Protein - Banana

Service
Product

Service rating : Have ordered from The Good Whey Company many times and service has invariably been very good ... but on this occasion I am still waiting to receive the product one week on from placing the order.
Product: Have used this product many times and is always very good.

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Thank you for letting us know and i'm really sorry about this. I hope our resolution over e-mail is to your satisfaction. Many thanks.

Customer Care - The Good Whey Co.
13-Dec-2013

Premium Good Whey Protein - Strawberry

Service
Product

Great service, many thanks.

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Thanks for your feedback, it's much appreciated

Customer Care - The Good Whey Co.
11-Dec-2013

Premium Good Whey Protein - Chocolate

Service
Product

Service rating : Great product but quite expensive
Product: A good product but has a tendency to be lumpy and not always mix in well

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Thank you for providing your feedback and I'm very sorry that you've experienced some Good Whey that hasn't been satisfactory. Please contact us at customercare@thegoodwhey.com as we'd love to rectify any problems that you may have had. Thanks again for your custom.

Customer Care - The Good Whey Co.
10-Dec-2013

Premium Good Whey Protein - Natural

Service
Product

Service rating : Great quality, love the discounts as I'm not well and on a budget, fast delivery, good packaging. I am very happy with the service & products and likely I will be a longstanding & loyal customer. Thank you! :)
Product: I especially love that you do a natural flavour. I chose your product over many others because it's pure, good quality and has no unnecessary fillers and additives. I take this product for health reasons, so it's very important that there are no additives and product is of a high quality and from the UK. Thank you! :)

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Thank you so much for your feedback, we're pleased to be able to help. It's brilliant to know that someone is as appreciative of the products and service as you are. We really appreciate it!

Customer Care - The Good Whey Co.
10-Dec-2013

Premium Good Whey Protein - Chocolate

  • Customer also reviewed:
  • Premium Good Whey Protein - Strawberry
Service
Product

Service rating : Quick turnaround, well packaged
Product: Repeat order, I love the flavour especially with milk. I tried the hot chocolate receipe and that it was excellent. Also good in protein smoothies

Read more
Thanks for your feedback, it's great that you've tried the recipes too. Please let us know if you come up with any of your own!

Customer Care - The Good Whey Co.
09-Dec-2013

Premium Good Whey Protein - Natural

Service
Product

Great as always

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Thanks for the positive feedback!

Customer Care - The Good Whey Co.