TK Maxx Reviews

Consumer ratings of TK Maxx

Feedback for www.tkmaxx.com has been compiled from 158689 Customer Reviews

  • Feefo member since
  • 13/10/2011
  • At TK Maxx we offer our shoppers a huge range of brands with up to 60% off recommended retail prices. Our team of buyers deals directly with thousands of designers and brand owners all over the world. And then we pass the savings onto our customers. The majority of our stock is fashionable, current season merchandise while a small percentage is past season (always clearly labelled) or timeless classics. We really don’t want to boast but we do secretly think our concept is a little bit unique, and that’s why our commitment is to bring our customers big labels at small prices.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.tkmaxx.com
26 Minute(s) ago

Navy Brand Print T-Shirt

Service
Product

Service rating : Huge variety and good prices.
Product: T shirt wasn't true to size, TK Maxx should specify this.

No Comment
2 Hour(s) ago

Grey Glittered Sneakers

Service
Product

Service rating : Good service
Product: They were massive!

No Comment
2 Hour(s) ago

Red Ornamental Buddha Head

Service
Product

Service rating : Always buy from tk max brilliant
Product: The best Buddha ever brought from tk max
Thanks guys x

No Comment
2 Hour(s) ago

Peony Triple Wick Fragrant Candle & Vase

  • Customer also reviewed:
  • Water Blossom Triple Wick Candle & Vase
  • Three Pack Scented Candles
  • etc.
Service
Product

Service rating : Thank you
Product: I love it

No Comment
4 Hour(s) ago

Green Padded Dinosaur Costume

Service
Product

Service rating : Prompt reply online
Product: Absolutely loved it

No Comment
4 Hour(s) ago

Multicoloured Pear Motif Serving Tray

Service
Product

Service rating : I was very disappointed when I received only one tray instead of two.I was sent a salad bowl instead of tray so it cost me petrol and time to return salad bowl to store.I could see the reasoning behind this if it had been a different type of tray to replace the one I ordered .
Product: I really liked the tray better one than none.

Read more
No Comment
4 Hour(s) ago

Tortoiseshell Rectangular Optical Frames

  • Customer also reviewed:
  • Pink Leather Ealing 2 Sandals
  • Blue Punctured Wedge Sandals
  • etc.
Service
Product

Great.. Thanks

No Comment
5 Hour(s) ago

White Laser Cut Flats

  • Customer also reviewed:
  • Grey Marl & Blue Logo Print T-Shirt
Service
Product

Service rating : They were friendly and helpful
Product: Great value for van dal shoes. Beautiful soft leather and great, comfortable fit.

No Comment
5 Hour(s) ago

Coral Wedge Heeled Floral Court Shoes

Service
Product

Service rating : Good as expected
Product: Lovely shoe I wanted them for a wedding, realy comfortable ,thank you

No Comment
6 Hour(s) ago

Four-Piece Argan Hair Care Kit

  • Customer also reviewed:
  • Youth As We Know It Moisture Cream 50ml
  • Youth As We Know It Anti-Aging Night Cream 50ml
  • etc.
Service
Product

Service rating : Great choice of products, everyday!
Product: Did not live up to claims on product details.

No Comment
7 Hour(s) ago

Black Woven Famke Slip Ons

  • Customer also reviewed:
  • Black Salon Pro Straighteners
  • 1L Brilliance Coloured Hair Conditoner
Service
Product

Service rating : One item was missing, but money was refunded without any hassle.
Product: Very comfortable.

No Comment
7 Hour(s) ago

Antique White Marjorie Pocket Skirt

  • Customer also reviewed:
  • Beige Printed Skater Dress
Service
Product

Service rating : Great shop great staff
Product: but to big

No Comment
7 Hour(s) ago

Brown Snakeskin Effect Wedge Sandals

  • Customer also reviewed:
  • Navy Grain Effect Clutch Bag
Service
Product

Service rating : quick delivery
Product: comfortable and great value

No Comment
7 Hour(s) ago

Brown Worn Look Chelsea Boots

Service
Product

Service rating : Always loved TK maxx. Always something special on offer.
Product: I saw these in one of your stores but not in my size. So I looked online they arrived promptly. Excellent service

No Comment
7 Hour(s) ago

Blue & White Patterned Kimono

  • Customer also reviewed:
  • White Print Sleeveless Biker Shirt
  • Twin Print Robe & Eyemask Set
Service
Product

Service rating : Good
Product: Good

No Comment
7 Hour(s) ago

Navy Blue Sandals

Service
Product

Service rating : I like TK Maxx. Website 's easy to use and delivery was very efficient.
Product: Comfortable and sturdy enough for walking. They look nice with three quarter trousers.

No Comment
8 Hour(s) ago

Dark Brown Rectangle Sunglasses

  • Customer also reviewed:
  • Black Matte Skinny Arm Sunglasses
Service
Product

Service rating : Always excellent service!
Product: Beautiful sunglasses

No Comment
8 Hour(s) ago

Cream & Stone Bicolour Popover Dress

Service
Product

Service rating : i received a text to say the dress was ready for collection , when i went to the store it had not arrived, staff told me it would be in the next delivery that evening.
Product: the dress is beautiful and the price very reasonable.

No Comment
8 Hour(s) ago

King Embroidered Duvet Set 180TC

  • Customer also reviewed:
  • Mirrored Jewellery Box
  • Decorative Buddha Head
  • etc.
Service
Product

Service rating : Buy a lot always happy
Product: Good Quality cotton

No Comment
8 Hour(s) ago

Protective Car Seat Mat

Service
Product

Service rating : Good service quick delivery easy to use site
Product: Stops booster seat moving protects car seat

No Comment
8 Hour(s) ago

Beige Block Heeled Sandals

  • Customer also reviewed:
  • Black & Yellow Graphic Halter Neck Swimsuit
Service
Product

Service rating : Print service
Product: Lovely shoes although my sister purchased the same ones in store for £24 and I had to pay £35 on line

No Comment
9 Hour(s) ago

Black Long Fluted Maxi Gown

Service
Product

Service rating : Arrived on time
Product: Perfect

No Comment
9 Hour(s) ago

Grey Canvas Sneakers

Service
Product

Service rating : A great place to shop.
Product: Perfect , as described and very comfy.

No Comment
9 Hour(s) ago

Pink & White Check Shirt

  • Customer also reviewed:
  • Two Tone Navy Jeans
  • Powder Blue Polo Shirt
Service
Product

Service rating : I will use to maxx again
Product: Very smart and looks great

No Comment
10 Hour(s) ago

Black, Grey & Pink Qualifier Running Jacket

  • Customer also reviewed:
  • Navy & Pink Stretch Short
Service
Product

Service rating : As ordered
Product: Great fit, worried how it would look when purchased (online order not tried on) but perfect!!

No Comment
10 Hour(s) ago

Coral Wedge Heeled Floral Court Shoes

  • Customer also reviewed:
  • White Feathered Cut-Out Dress
Service
Product

Service rating : Good internet and in-store service
Product: Nearly always like Ruby shoes they are twirkey but comfortable

No Comment
10 Hour(s) ago

Blush Pink Wedge Shoe

Service
Product

Good search engine and filter options

No Comment
10 Hour(s) ago

Black Butterfly Sunglasses

Service
Product

Service rating : everything I have bought from Tk Maxx has been first class....love it!
Product: these glasses arrived beautifully packed and in mint condition ...I don`t think they had even been tried on...and they are fab...xx

No Comment
11 Hour(s) ago

King Embroidered Duvet Set 180TC

Service
Product

Service rating : excellent service
Product: great product good price

No Comment
11 Hour(s) ago

Navy Slim Fit Lynx Blazer

  • Customer also reviewed:
  • Black Semi-Rimless Optical Frames
  • Copper-Tone Rectangle Glasses Frames
  • etc.
Service
Product

Service rating : In total , I am happy.But sometimes products images are not match with real product.
Product: Color is not Navy

Read more
We always aim to provide a detailed description for our products along with carefully selected images. I am sorry to hear this has not been the case, I shall certainly be passing your comments onto our online team.

11 Hour(s) ago

White Leather Sandals

  • Customer also reviewed:
  • Navy Pointelle Fine Cardigan
Service
Product

Service rating : Always good quick delivery on line easy returns to store friendly staff in store.
Product: Good quality leather very comfortable

No Comment
13 Hour(s) ago

Black Cropped Cardigan

  • Customer also reviewed:
  • White Cropped Cardigan
  • Azure Blue Button Front Cardigan
  • etc.
Service
Product

Service rating : Good service as I have come to expect.
Product: Does the job

No Comment
13 Hour(s) ago

Powder Blue Ruched Gown

Service
Product

Service rating : I love TK MAXX nothing more to say!
Product: Unfortunately the shade wasnt right for what i needed so had to return it but this was stress free and very easy of which i was very grateful :)

No Comment
13 Hour(s) ago

Navy Pique Orb Polo Shirt

Service
Product

Service rating : Speedy delivery, decent price
Product: Spot on

No Comment
13 Hour(s) ago

750ml Your Highness Catwalk Conditioner

Service
Product

Service rating : i am royal
Product: i am royal

No Comment
13 Hour(s) ago

Green & Pink Floral Scuba Dress

Service
Product

Product was all ok, but I was really disappointed with the fact that the size was messed up.

Read more
It's such a shame the sizing of the dress did not work out for you. I hope you will give our online shop another chance in order to receive great products and can continue to be impressed with our service.

14 Hour(s) ago

Black Rectangular Sunglasses

Service
Product

Service rating : Easy to use, very quick turnaround
Product: Just what I was hoping for!

No Comment
14 Hour(s) ago

Black Shoe Peek Graphic Print T-Shirt

  • Customer also reviewed:
  • Cobalt Blue Surf Print T-Shirt
  • Black Branded Sports Shorts
  • etc.
Service
Product

Top service, great prices, love Tk Maxx!!

No Comment
15 Hour(s) ago

Cream Lace Insert Mesh Tee

  • Customer also reviewed:
  • Dark Grey Jeggings
Service
Product

Service rating : Good stuff
Product: Good service

No Comment
15 Hour(s) ago

Bistre Leather Heeled Sandals

Service
Product

Service rating : Arrived really quickly
Product: The shoes are really comfortable

No Comment
15 Hour(s) ago

Cobalt Sequin Cape Overlay Dress

  • Customer also reviewed:
  • Silver Toned Wedge Heeled Leather Pumps
  • Three Piece Face & Body Discovery Kit
Service
Product

Very good service.

No Comment
15 Hour(s) ago

Blue Relaxed Fit Chino Shorts

Service
Product

Always good service.

No Comment
16 Hour(s) ago

White Polka Dot Babygrow & Blanket Set

  • Customer also reviewed:
  • White & Pink Five Piece Baby Set
  • Four Piece Casual Outfit Set
Service
Product

Service rating : Great
Product: Great

No Comment
16 Hour(s) ago

Dark Brown Waterproof Telluride Trainers

Service
Product

Service rating : equal to amazon
Product: as described

No Comment
16 Hour(s) ago

White Classic Linen Blend Shirt

  • Customer also reviewed:
  • Ivory Crochet Crop Top
  • Black Lace Cropped Top
  • etc.
Service
Product

Service rating : Very helpful, excellent service from ordering to collection
Product: Nice linen shirt at a good price

No Comment
16 Hour(s) ago

Black Lace Insert Sheath Dress

Service
Product

Service rating : They sent me the wrong size of dress for my first order. When I called customer services they couldn't help me so I had to call the stores myself!! NOT IMPRESSED!!
Product: The dress again had the wrong sizing of 14 again and I had ordered an 18 but could see it wasn't a 14 and it fitted but dress was more like a size 16!!

Read more
What a shame that you received the incorrect size. We always try our hardest to convert all our garments in to accurate UK sizes therefore please accept my apologies if we have let you down on this occasion. Thank you for taking the time to let us know so we can continue to improve the service we offer.

16 Hour(s) ago

Navy Embellished Chiffon Dress

Service
Product

Service rating : Ordered a size 16, a size 14 was delivered. Returned dress and ordered another size 16, a size 10 was delivered! Returned that dress and went to order for the 3rd time only to find that the dress is now out of stock!!! The dress was for a wedding and it has caused so much inconvenience. Very disappointing. Will not be ordering again.
Product: Good quality, just wrong size!

Read more
Due to purchasing stock from all over the world our sizes can often vary, however we always try to supply customers with accurate sizes. I’m so sorry if this was not the case and I hope despite this experience you will be willing to give our online store another go.

17 Hour(s) ago

Dark Blue 505 Jeans

  • Customer also reviewed:
  • Mid Blue Regular Fit Jeans
Service
Product

Service rating : No problems whatsoever
Product: Very good at price

No Comment
17 Hour(s) ago

Taupe Cuban Heeled Leather Shoes

  • Customer also reviewed:
  • Black Hooded Parka Coat
  • Grey Crocodile Skin Effect Tote Bag
Service
Product

Great, professional service, no hassle in returning goods and my online shopping was delivered prompt.

Read more
It is so encouraging to hear your delivery was speedy as we would always hope! What a shame the coat did not work out for you. I hope you have been able to take advantage of our hassle free refunds and thank you for taking the time to comment.

17 Hour(s) ago

Turquoise Floral Lace Court Shoes

  • Customer also reviewed:
  • Black Encrusted Platform Stilettos
  • Black Leather Wedge Heel Flats
Service
Product

Service rating : I ordered 3 pairs of shoes. They all arrived together on time and in perfect condition. I was delighted with them.
Product: Gorgeous shoes.

No Comment
17 Hour(s) ago

Turquoise Canvas Espadrilles

Service
Product

Service rating : I ordered shoes and for few days I had at home. Really nice.Perfect
Product: This shoes are beatiful, comfortable...Excellent

No Comment
17 Hour(s) ago

Grey Ribbed Button Down Jumper

  • Customer also reviewed:
  • Grey Waffle Knit Jacket
  • Grey Chambray Cross Stitch Sneakers
  • etc.
Service
Product

A++ items arrived as described and in very good condition

No Comment
17 Hour(s) ago

Medium Grey & Blue Floral Feather Cushion

Service
Product

Service rating : arrived on time and well packed
Product: although the quality is good one of the cushions had its button off and had great difficulty sewing it back on through the cushion, and it is really not as good as the other one

Read more
It is so encouraging to hear you were pleased with our online service and delivery. I was disappointed to hear that you received your cushion faulty and apologise for any inconvenience caused. This is certainly not how we expect our customers to receive their products and I hope you will be willing to give our online shop another go!

17 Hour(s) ago

Dark Purple Preppy Sunglasses

  • Customer also reviewed:
  • Brown Laser Cut Mary Janes
  • Monochrome Waterfall Cardigan
Service
Product

Service rating : Pleased with the service and the products.
Product: Very nice, indeed!

No Comment
17 Hour(s) ago

Rose Textured Longline Coat

  • Customer also reviewed:
  • Black Chiffon Trim Shrug
Service
Product

Service rating : Always friendly and efficient, lovely products.
Product: Just as described, love it.

No Comment
17 Hour(s) ago

Rose Pink Iphone 6 Plus Case

Service
Product

Service rating : Used the click and collect for for this item
Product: Very happy with this leather cover for my iPhone 6 lovely colour pink

No Comment
18 Hour(s) ago

GRASS ACTION MULE

  • Customer also reviewed:
  • Turquoise Floral Lace Court Shoes
  • Oatmeal & Violet Striped Top
Service
Product

Service rating : Fast delivery.
Product: Bought these before so knew what to expect - wasn't disappointed.

No Comment
18 Hour(s) ago

Black Faux Leather Tote Bag

Service
Product

Service rating : Came the next day as promised, I have always had good service from TK Maxx , I would recommend this company to everyone, they are a first class company to deal with.
Product: I love this bag , it's from a good brand and great quality, I was so impressed with this bag I purchased another one for my daughter , Thanks TK Maxx xx

Read more
No Comment
18 Hour(s) ago

White Kiss Patterned Dress

Service
Product

Service rating : Great on-line shop. quick delivery.
Product: Product was good however did not suit me

No Comment
18 Hour(s) ago

Blue Molly Jeans

  • Customer also reviewed:
  • Multicoloured Butterfly Print Skater Dress
  • Yellow & Blue Patchwork Crochet Summer Dress
Service
Product

Service rating : All good. Delivered in time.
Product: Nice branded jeans.

Read more
I will be contacting the online team to ensure all descriptions are accurate for customers. I am glad you were easily able to return the dress in store and your delivery speed was efficient! Thank you for your feedback.

18 Hour(s) ago

Bistro Blender

  • Customer also reviewed:
  • 34cm Heavy Gauge Carbon Steel Wok
  • Brown Tassel Slip On Loafers
Service
Product

Service rating : Good quality
Product: Classy

No Comment
18 Hour(s) ago

Moss Green Skinny Ankle Jeans

  • Customer also reviewed:
  • Navy Patterned Skinny Jeans
  • Brown Leather Heeled Sandals
Service
Product

Service rating : No problems at all.
Product: Gorgeous color and perfet fit.

No Comment
18 Hour(s) ago

Champagne Shimmer Lace Gown & Bolero

  • Customer also reviewed:
  • Four-Piece Lime Cologne Travel Set
Service
Product

Service rating : The goods arrived in good time and packaging was alright. Was frustrated that the wrong order was sent. The comments with the acknowledgment of receipt of returns was not relevant as the mistake was theirs.
Product: Sent 2 sizes too small. Ordered 20, they sent both pieces size 16 They were clearly labelled as such although the transparent plastic cover sheet had a 20 label stuck to it.

Read more
I am so sorry to hear that you have received the incorrect size. In order to offer great products to our customers we buy from vendors all over the world but unfortunately this can result in variation with sizing’s. I can certainly understand your frustration and hope your next shopping experience with us is more successful.

18 Hour(s) ago

Silver Toned SLVR Trainers

  • Customer also reviewed:
  • Black Open Cardigan
Service
Product

Service rating : Excellent gods great value, speedy delivery
Product: These were great Adidas trainers but just not right for me withy my quirky feet!

No Comment
18 Hour(s) ago

Bronze-Tone Leather Comfort Sandals

  • Customer also reviewed:
  • Black Leather Sandals
  • Black Studded Strappy Sandals
  • etc.
Service
Product

Service rating : Very good service
Product: Excellent quality too big for me

No Comment
18 Hour(s) ago

Turquoise Floral Lace Court Shoes

Service
Product
Latest
Service
Product

Service rating : Easy to order on line, fast delivery and great prices.
Product: Love these shoes, an absolute bargain.

25-May-2016
I love TK Maxx it s like an aladins cave. Always a bargain to be had.

Read more
No Comment
18 Hour(s) ago

Sterling Silver Hoop Earrings

Service
Product

Great quality earrings, arrived quickly

No Comment
19 Hour(s) ago

Navy Suede Brogues

  • Customer also reviewed:
  • Navy Suede Chukka Boots
Service
Product

Great service, lovely and helpful staff and great product

No Comment
19 Hour(s) ago

Olive Green Leather Shoulder Bag

  • Customer also reviewed:
  • Purple & Red Accelerate Running Shorts
Service
Product

Service rating : Was what I expected.
Product: A little different from the picture online but a good bag.

No Comment
19 Hour(s) ago

White Shark Tooth Flat Sandals

Service
Product

Service rating : Good company and service
Product: Sandals looks nice.

No Comment
19 Hour(s) ago

Black Adjustable Hobo Bag

Service
Product

Service rating : Delivery was quick and efficient
Product: It was bought as a present and I hope it lasts.

No Comment
19 Hour(s) ago

Five Piece Kitten Motif Baby Set

  • Customer also reviewed:
  • Cream Baby Sleeping Bag
  • Two Piece Butterfly Dress & Hat Set
  • etc.
Service
Product

Service rating : Fast and easy
Product: Gorgeous

No Comment
19 Hour(s) ago

Multicolour Swimming Costume

Service
Product

Disappointed that I can't order to my local store in Aintree. I would shop more often if that were possible.

No Comment
19 Hour(s) ago

Navy & White Striped Tunic

  • Customer also reviewed:
  • Navy & Blue Reversible Gilet
  • Grey Wool Stripe Scarf
Service
Product

Arrived very quickly after ordering

No Comment
19 Hour(s) ago

Lime & Fushcia Sun Protection Polo Shirt

  • Customer also reviewed:
  • Navy Soft Shell Active Jacket
  • Orange Sleeveless Polo Shirt
  • etc.
Service
Product

Service rating : Great way to shop, goods delivered to your door and any returns can be taken back free to your local store. Huge range of great quality goods to choose from. Highly recommended..
Product: Beautiful product quality shines out. Very comfortable to wear and great shape.

Read more
It is so encouraging to hear your positive comments regarding our online service. What a shame the jacket wasn't as expected, I hope you find a suitable replacement soon. Thank you for taking the time to let us know.

20 Hour(s) ago

Blue Leather Ballerina Shoes

Service
Product

Service rating : Very good
Product: Very good

No Comment
20 Hour(s) ago

Peach Lace Flared Plunge Dress

Service
Product

Service rating : happy!
Product: gorgeous dress,excellent fit,!

No Comment
21 Hour(s) ago

Petrol Blue Striped Belted Dress

  • Customer also reviewed:
  • Coral Etched Stripe Belted Dress
Service
Product

Service rating : :-)
Product: ;-)

No Comment
21 Hour(s) ago

Single Tacking Cornish Duvet Cover

Service
Product

Service rating : Quality products at good prices. I would buy more if click and collect was free.
Product: Very happy with well made product.

No Comment
21 Hour(s) ago

Rose Privee EDP 100ml

  • Customer also reviewed:
  • Navy Classic Trench Coat
  • Double White & Purple Striped Egyptian Cotton Duvet Set
  • etc.
Service
Product

Service rating : Great products delivered on time. Every time. Well done
Product: Beautiful

No Comment
21 Hour(s) ago

Black Push Up Capri Jeans

  • Customer also reviewed:
  • Coral Wedge Heeled Floral Court Shoes
Service
Product

Service rating : Very nice
Product: Nice

No Comment
21 Hour(s) ago

Grey Vintage Table Top Lantern

  • Customer also reviewed:
  • 28cm Forged Aluminium Grill Pan
  • Five Piece Non-Stick Cookware Set
  • etc.
Service
Product

Only half of my order received
Had to call and reorder then one item was out of stock

No Comment
21 Hour(s) ago

White Sea Horizon Print T-Shirt

  • Customer also reviewed:
  • Three Pack Of Boxer Shorts
  • Black & White Golf Polo
  • etc.
Service
Product

Service rating : As usual I am pleased with the site and the delivery
Product: its quite difficult trying to guess which size of clothing is going to fit better. So I tend to buy 2 of the same item in a larger size to compare which is more suited to me being quite tall. Esp if cotton as i tumble dry my clothing and it tends normally to shrink so i have to make mmore educated decisions as what may happen to the items of clothing i choose.

Read more
No Comment
21 Hour(s) ago

Black Long Fluted Maxi Gown

Service
Product

Everything was fine until I returned my item and I am still waiting on a refund and for the package robe found!

Read more
I am so sorry for the delay in processing your refund, I can confirm this has been issued. I apologise for the delay and I hope your next order is more successful.

22 Hour(s) ago

Tan Scalloped Trim Tote Bag

  • Customer also reviewed:
  • Grey & Navy Shoulder Bag
  • Green Pebbled Shoulder Effect
Service
Product

Service rating : Very good
Product: Nice

No Comment
22 Hour(s) ago

Black Leather Loafers

Service
Product

Service rating : Excellent
Product: Very good

No Comment
23 Hour(s) ago

Multicoloured Striped Polo Shirt

  • Customer also reviewed:
  • Grey Floral Lace Layered Top
  • Mauve Lace Shimmer Gown
  • etc.
Service
Product

Nice offers, prompt treatment of requests and delivery
Should give special offers/promo codes frequent and heavy buyers like me and allow to accumulate points to use. This helps keep loyalty

Read more
It’s great to hear you are impressed with our service. What a shame the quality did not live up to expectations. I hope that you have taken advantage of our hassle free returns and we appreciate your feedback and have passed your suggestions on to our online team!

24 Hour(s) ago

Stainless Steel Link Bracelet

  • Customer also reviewed:
  • Euphoria Gold Men 100ml
Service
Product

Service rating : Good price bargain for quality products
Product: Good accessory

No Comment
25 Hour(s) ago

Black Patent Victory Wedge Sandals

Service
Product

Service rating : I Received the wrong product, and this is the third time I have been either sent wrong size or completely different item to what I have ordered.
Product: Can't rate item as I was sent a different product.

Read more
I am so sad to hear that the wrong items have been sent to you on more that one occasion. We will definitely make sure more effort is made in the warehouse to ensure correct items are packed. I hope that in spite of this you will give our online shop another try so we can have the chance to live up to your expectations.

26 Hour(s) ago

Silver Tone Jeweled Two Piece Ring

  • Customer also reviewed:
  • Blue Linen Blend Drape Shrug
  • Blue & Purple Cat Motif Onesie
Service
Product

Service rating : First time ever to have a negative experience with the customer care. Everything else was excellent as usual.
Product: Sent an email to customer care requesting the ring size as it was not detailed on the product decription. Not wanting to miss out on purchasing the ring I ordered it despite not hearing back from customer care. Upon receipt of the order ring was too big so it was returned. Very disappointed.

Read more
It is disappointing to hear that you did experience customer service to the level we would expect. Please accept my apologies for any inconvenience caused. Feedback is really important to us so thank you for taking the time to let us know!

26 Hour(s) ago

White & Pink Beach Print Dress

  • Customer also reviewed:
  • Black & Silver Toned Darth Vader Watch
  • Pink & White Stripe Swim Set
  • etc.
Service
Product

Fast delivery, products as described except watch was more adult sized than childs size

No Comment
27 Hour(s) ago

Black Wedge Heeled Espadrilles

Service
Product

Service rating : Good
Product: I

No Comment
28 Hour(s) ago

Black Suede Envelope Cross Body Bag

  • Customer also reviewed:
  • Blue Gingham Check Shirt
  • Red Gingham Short Sleeved Shirt
  • etc.
Service
Product

Most of the clothes, I end up returned due to wrong size. When. Requested for a size, what I get is two size down below, tryng to justify with America size, secondly not much quality like before,they always look awful in real life

Read more
In order to provide our customers with the best garments and variety we purchase our products from all over the world. This means that many of our products are in international sizes which we always try to convert correctly in the warehouse. We take pride in providing our customers with the highest quality items therefore it has really concerned me to learn of this matter and I will be passing your comments on to our buying team.

28 Hour(s) ago

Mauve Lace Shimmer Gown

Service
Product

Service rating : It would have helped if you had sent the correct size, instead of a size 10 you sent a size 16. Then when I went to the store to collect they informed me that there was no 10 in stock, so why was it out on the Internet! Not only wasting my time but also my petrol money to collect the item. Not good Customer Service at all, for a Company of your stature. Very, very disappointed Customer.
Product: Beautiful garment

Read more
It's such a shame to learn that your dress arrived in the incorrect size. Unfortunately mistakes can sometimes happen however we are working hard to prevent as many as possible. I can see how disappointing this must have been and I really hope that you would be willing to give our online shop another chance. Thank you for contacting us and bringing this matter to my attention.

29 Hour(s) ago

Crimson & Coral Rectangle Sunglasses

Service
Product

Service rating : quick
Product: Product was broken

Read more
I am so sorry to hear you did not receive your sunglasses in perfect condition as we would always expect. I hope you have been able to receive a full refund. I am pleased to hear that you found the delivery service quick! We really appreciate you taking the time to let us know.

30 Hour(s) ago

Black Chevron Insert Dress

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Service rating : Very good
Product: Very goid

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30 Hour(s) ago

Black Silk Mix Crochet Dress

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Service rating : fast & efficient, as ever
Product: lovely quality

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30 Hour(s) ago

Peach Leaf Print Bead Dress

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Great service easy to use website, recommend to anyone !

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31 Hour(s) ago

Bradbury Black Ballpoint Pen & Mechanical Pencil Set

Service
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Service rating : ALWAYS REALLY GOOD PRODUCTS
Product: LOVELY PEN SET

No Comment
31 Hour(s) ago

SILK EMBROIDERED BLUE

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Service rating : Very good service
Product: Beautiful

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