TK Maxx Reviews

Consumer ratings of TK Maxx

Feedback for www.tkmaxx.com has been compiled from 166201 Customer Reviews

  • Feefo member since
  • 13/10/2011
  • At TK Maxx we offer our shoppers a huge range of brands with up to 60% off recommended retail prices. Our team of buyers deals directly with thousands of designers and brand owners all over the world. And then we pass the savings onto our customers. The majority of our stock is fashionable, current season merchandise while a small percentage is past season (always clearly labelled) or timeless classics. We really don’t want to boast but we do secretly think our concept is a little bit unique, and that’s why our commitment is to bring our customers big labels at small prices.

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The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.tkmaxx.com
1 Hour(s) ago

Black Flat Sugar Shoes

Service
Product

Service rating : Rated poor because they sent the wrong product and although the person I spoke to was very nice and helpful, there was no easy hassle free way to return them and get a refund.
Product: No idea because tkmaxx sent me the wrong shoes and didn't actually have these in stock

No Comment
1 Hour(s) ago

Black Lightweight Jacket

Service
Product

The product has not arrived.

No Comment
2 Hour(s) ago

White & Blue Dragonfly Boxers

  • Customer also reviewed:
  • Navy Cropped Chino Trousers
Service
Product

Speedy delivery

No Comment
3 Hour(s) ago

White Leather Cut-Out Ballerinas

Service
Product

Service rating : I always find the staff in store be friendly, cheerful and helpful. When ordering online, which is very easy to do, the delivery is always really quick. I can't rate TK Maxx highly enough.
Product: Perfect shoe, excellent quality, well packaged, quick delivery :)

No Comment
3 Hour(s) ago

Black Leather Shoulder Bag

Service
Product

Service rating : Good selection but product description wrong so misleading (described as shoulder bag with separate strap, not designed for strap and none provided).
Product: Like the bag but not as described (see above).

No Comment
3 Hour(s) ago

Brown Leopard Print Swimsuit

  • Customer also reviewed:
  • Brown Animal Print Tankini
  • Brown Animal Print Tankini
  • etc.
Service
Product

Service rating : Love the service and products
Product: Good quality

No Comment
3 Hour(s) ago

Blue Distressed Denim Jacket

  • Customer also reviewed:
  • Navy Distressed Tapered Jeans
  • Dark Blue Ryan Jeans
  • etc.
Service
Product

Delivery was pretty quick post order and it was easy to pick up

No Comment
3 Hour(s) ago

Neon Orange Quilted Coat

Service
Product

Service rating : Staff friendly and helpful, always a pleasure to shop there.
Product: Lightweight, warm ,and my favourite brand Ralph Lauren.

No Comment
3 Hour(s) ago

Labyrinth Luxury Diffuser 250ml

  • Customer also reviewed:
  • Labyrinth Luxury Candle 320g
Service
Product

Service rating : first class service
Product: very nice

No Comment
3 Hour(s) ago

Tan Suede Peeptoe Epadrille Wedges

Service
Product

Service rating : Easy online service and quick delivery, very happy
Product: I've been looking for a pair for ages. They were out of my size in stood but I found the last pair ok line. So comfortable and great value!

No Comment
4 Hour(s) ago

18ct Rose Gold Plated Zebra Necklace

  • Customer also reviewed:
  • Black & Rose Gold Tone Plain Bangle
  • Black Dove Patterned Scarf
Service
Product

Prompt delivery

No Comment
4 Hour(s) ago

Black Dot Patterned Bikini Set

Service
Product

Service rating : Great service.
Product: Love it !

No Comment
5 Hour(s) ago

Duck-Egg Blue Low Canvas Plimsolls

Service
Product

Service rating : Really good value for money
Product: Loved them,bargin but delivery is not great he came 3 times never left a card and I was in all times,not your fault I know,can't fault the packaging or product

No Comment
5 Hour(s) ago

Royal Blue High Neck Lace Gown

Service
Product

Store collection only 1 person trained for click & collect kept waiting for half an hour while they found my parcel. No apology from the store just rude unhelpful shop assistant at the till. And extremely rude unhappy to have to find my parcel assistant whos tea break id disturbed

No Comment
5 Hour(s) ago

Black Suede Desert Shoes

  • Customer also reviewed:
  • Red Berry Neo Super Wedge High-Tops
Service
Product

Service rating : Ok and fair
Product: Nice product

No Comment
5 Hour(s) ago

Black Leather Studded Sandals

  • Customer also reviewed:
  • Dove Grey Leather Slide Ons
Service
Product

Service rating : Very quick and efficient. Return to shop was also a great idea. No cost and very easy.
Product: Too narrow for my feet.

No Comment
5 Hour(s) ago

Ted Women 100ML EDT

  • Customer also reviewed:
  • 21 Piece Toy Cooking Set
Service
Product

Service rating : Always used and recommend TK Maxx quality items with reasonable prices.
Product: Great value

No Comment
6 Hour(s) ago

Tortoiseshell Round Sunglasses

  • Customer also reviewed:
  • Grey Floral Chiffon Shorts
  • White & Blue Ditsy Print Shirt
  • etc.
Service
Product

Service rating : Best store
Product: Great glasses

No Comment
6 Hour(s) ago

White Linen Top

Service
Product

Service rating : Speedy delivery, efficient returns and refund process. Sadly the product did not meet the same high standard in this occasion. Will definitely shop again though!
Product: Not very well made.

No Comment
6 Hour(s) ago

Black Leather Half Flap Shoulder Bag

Service
Product

Service rating : great service. I like being able to order online and if necessary to return to store. I also like to shop in store to see the products
Product: Good quality bag at reasonable price

No Comment
6 Hour(s) ago

Light Blue Straight Fit Jeans

Service
Product

Service rating : Products ordered on line normally arrive quickly. If I need to return anything, it's easy, the staff in my local store are very helpful and my credit card is refunded very quickly.
Product: Lovely jeans at a great price.

No Comment
6 Hour(s) ago

Taupe Patent Mary Janes

  • Customer also reviewed:
  • Grey Suede Oxford Brogues
Service
Product

Always speedy delivery and easy to return to a shop.

No Comment
6 Hour(s) ago

Grey Woven Jacket

  • Customer also reviewed:
  • Beige Pleated Trousers
Service
Product

quality items and speedy delivery - returns to local branch easypeasy

No Comment
6 Hour(s) ago

Dark Blue Leather Amelia Tote

Service
Product

Service rating : Service was prompt.
Product: My bag arrived promptly and I am over the moon with it. Excelkent value.

No Comment
6 Hour(s) ago

Micro & Scope Dart Blaster

Service
Product

Service is excellent fall in love with tk max every time when shop from tk max.

No Comment
6 Hour(s) ago

Blue Silk Floral Blouse

  • Customer also reviewed:
  • Khaki Floral Top
  • Grey & White Shift Dress
Service
Product

Service rating : Fast delivery and returns
Product: Didn't like the quality

No Comment
7 Hour(s) ago

Light Taupe Embroidered Top

  • Customer also reviewed:
  • Green Printed Layered Top
Service
Product

Fantastic service, from product description through ease of ordering to dispatch.

No Comment
7 Hour(s) ago

Coral Canvas Sneakers

Service
Product
Latest
Service
Product

Service rating : Great service
Product: Great product

30-Jul-2016
I love TKMax is My favourite place to shop

Read more
No Comment
7 Hour(s) ago

Double White Fitted Sheet 800TC

Service
Product

Service rating : Easy to order
Product: Lovely quality sheets. I washed before using and fit is great.

No Comment
7 Hour(s) ago

Colourful 3D Jiggy Backpack

Service
Product

Service rating : ok
Product: ok

No Comment
7 Hour(s) ago

Grey Checked Tailored Three-Piece Suit

Service
Product

Service rating : Delivery via internet good, product arrived 2 days after order
Product: Arrived in small plastic bag. Jacket, waist coat & trousers all badly creased.
For a suit the is supposed to be over £200 found on closer inspection that the cut was poor, the checked pattern did not match up, stitching inside and outside jacket was of poor quality and jacket arm sleeve buttons instead of being equally spaced were overlapping each other. Overall rather than receiving a suit that i thought would be quality it was the opposite a very bad made product. This has left me with no other option than to not trust tkmax on their clothing and i have stopped buying from them.

Read more
No Comment
7 Hour(s) ago

Black & Cream Cotton Throw

Service
Product

Service rating : Excellent quick delivery & service thanks
Product: Item good and just as described. Thanks

No Comment
7 Hour(s) ago

Dark Brown Leather Brogues

Service
Product

I will order more often this way because the product is not used for other costumers trying to fit it

No Comment
7 Hour(s) ago

Blue Floral Sport Skort

Service
Product

Service rating : Excellent
Product: Great quality skirt at a fantastic price

No Comment
8 Hour(s) ago

Sky Blue Textured Cardigan

  • Customer also reviewed:
  • Salmon Pink Print T-Shirt
  • Salmon Pink Print Tennis Shorts
Service
Product

Service rating : Usually items priced competitively
Product: Good quality versatile cardigan

No Comment
8 Hour(s) ago

Black Quilted Liza Cross-Body Bag

  • Customer also reviewed:
  • Taupe Leather Cross Body Bag
  • Taupe Hobo Bag
  • etc.
Service
Product

Service rating : Excellent service and a prompt refund on returned goods.
Product: The bag simply wasn't suitable too small compared to the online picture.

No Comment
8 Hour(s) ago

White & Black Embellished Pencil Skirt

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
8 Hour(s) ago

Black Leather Handbag

Service
Product

Service rating : I love the choice of items and the prices are fantastic
Product: I love this handbag and the price and quality are really good and have had a lot of comments from friends and family say7ing its a lovely bag.

No Comment
8 Hour(s) ago

Cell Dynamic Overnight Recharge Cream 30ml

  • Customer also reviewed:
  • Medium Taupe Damask Rectangle Cushion
Service
Product

fast delivery, and always excellent quality at a very good price.

No Comment
8 Hour(s) ago

18ct Rose Gold Plated Zebra Necklace

  • Customer also reviewed:
  • Black & Rose Gold Tone Plain Bangle
Service
Product

Service rating : Products I'm not happy with not the service
Product: Don't like it

No Comment
8 Hour(s) ago

Orange Breakfast Jug 0.7L

  • Customer also reviewed:
  • Monochrome Floral Wedge Heels
  • Nude Ghillie Sandals
Service
Product

Great service

No Comment
8 Hour(s) ago

Star Necklace & Earrings Set

Service
Product

Service rating : well packaged and quick delivery
Product: good quality

No Comment
8 Hour(s) ago

Algo-Active Night Cream

  • Customer also reviewed:
  • Navy Rib-Knit Jumper
  • Navy Rib-Knit Jumper
Service
Product

Service rating : Fast service and good communications
Product: regular user

No Comment
8 Hour(s) ago

Double White Fitted Sheet 800TC

Service
Product

Service rating : This was my first time using TKMaxx on line and I was impressed with the service I received all the way through the transaction.
Product: The quality of the sheets feels good, exactly what I wanted, but I have not used them yet as I have decided to keep them until I can get some pillow slips and duvet covers in the same quality to match.

Read more
No Comment
8 Hour(s) ago

Colourblock Heeled Mules

Service
Product

Service rating : Amazing
Product: Amazing!

No Comment
8 Hour(s) ago

Black Mesh Running Trainers

Service
Product

Service rating : Delivery is always quick
Product: Cannot rate as they did not fit

No Comment
9 Hour(s) ago

Brown Tortoiseshell Cat Eye Optical Frames

  • Customer also reviewed:
  • Brown Preppy Optical Frames
  • Light Brown Tortoiseshell Preppy Optical Frames
  • etc.
Service
Product

Service rating : Selecting goods on site is easy. Fast delivery and returns procedure simple. I recently had a query with a return and Steven in your customer service dept was excellent. Lovely telephone manner and followed query through. It makes such a difference
Product: Lovely frames and such a bargain

Read more
No Comment
9 Hour(s) ago

Blue Sleeveless Dress

Service
Product

Service rating : Great store
Product: Poor fabric

No Comment
9 Hour(s) ago

Beige Trench Coat

Service
Product

Service rating : Very good
Product: Perfect

No Comment
9 Hour(s) ago

Cream & Black Floral Bomber Jacket

Service
Product

Service rating : Service is brilliant as usual
Product: Jacket is by Sisley one of my favorite brands, like it but colours in reality are a bit less vibrant than on the photo.

No Comment
9 Hour(s) ago

High Performance Moisturiser 50ml

  • Customer also reviewed:
  • Black Cut Out Harrow Shoes
Service
Product

Service rating : Very quick and efficient
Product: Great product

No Comment
9 Hour(s) ago

Red Crochet Dress

  • Customer also reviewed:
  • Burgundy Suedette Wedge Sandals
Service
Product

Service rating : Fast delivery
Product: Poor quality

No Comment
9 Hour(s) ago

Blue Stainless Steel Watch

Service
Product

Service rating : Free posting which made me purchase
Product: Very trendy. Good value

No Comment
9 Hour(s) ago

Turquoise Butterfly Poncho

  • Customer also reviewed:
  • Pink Heart Print Rash Suit
  • Blue Floral Print Rash Suit
  • etc.
Service
Product

Website good shop can vary

No Comment
9 Hour(s) ago

Pink Chiffon V-Neck Top

  • Customer also reviewed:
  • Grey Leather Tasseled Loafers
  • Gold-Tone Moccasins
  • etc.
Service
Product

Service rating : Great value
Product: Good quality comfortable to wear

No Comment
9 Hour(s) ago

Monochrome Tribal Print Shift dress

Service
Product

Love shopping at tkaxx love the prices and click and collect is brilliant.

No Comment
9 Hour(s) ago

Black & Grey Rectangle Sunglasses

  • Customer also reviewed:
  • Blue Aviator Sunglasses
  • Red and White Tile Patterned Silk Tie
  • etc.
Service
Product

Punctual and as described

No Comment
9 Hour(s) ago

Grey Sleeveless Blazer Cardigan

  • Customer also reviewed:
  • Ivory Longline Waterfall Blazer
  • Grey Soft Shell Trench Coat
  • etc.
Service
Product

Service rating : Quality is superb I love tkmax, I no longer have transport so I'm relying on this service.
Love the products!
Thankyou TKMAX
Product: Great quality

No Comment
9 Hour(s) ago

Black & Pink Fuse Ride Running Trainers

Service
Product

Service rating : Goods arrived very quickly.
Product: They were lovely trainers but too small so were returned to store.

No Comment
9 Hour(s) ago

Navy Marl Slim Fit Ferral Blazer

  • Customer also reviewed:
  • Black & Tan Herringbone Blazer
Service
Product

Service rating : Keep it up excellent
Product: Very good

No Comment
9 Hour(s) ago

Red Speedform Phenom Trainers

Service
Product

Service rating : Happy with tkmxx
Product: Was very good

No Comment
9 Hour(s) ago

Black Canvas Mid-Rise Plimsolls

Service
Product

Service rating : great for online ordering and pick up in store. Very convenient!
Product: Ordered on line and picked up in store, they were as described and fitted perfectly.

No Comment
9 Hour(s) ago

Navy Pencil Skirt

  • Customer also reviewed:
  • Grey Knit Jacket
  • Grey Knit Jacket
Service
Product

Service rating : Excellent service, items arrived quickly & packed well. Had ordered 2 jackets as unsure of fit, no problem in returning 1 item. Great value.
Product: G

No Comment
10 Hour(s) ago

Pink Butterfly Canvas Storage Basket

Service
Product

Service rating : See below
Product: Very pleased with product and special offer of free delivery thanks!

No Comment
10 Hour(s) ago

White Lace Crochet Tunic Dress

Service
Product

Service rating : Too good to be true
Product: I will look gorgeous in madrid!

No Comment
10 Hour(s) ago

King 4.5 Tog Duck Feather and Down Duvet

Service
Product

Service rating : Easy process and fast delivery
Product: As described

No Comment
10 Hour(s) ago

Medium Green Artifical Shrub

Service
Product

Service rating : Great
Product: Great

No Comment
11 Hour(s) ago

T-Shirt & Leggings Outfit

  • Customer also reviewed:
  • Two Piece Navy & White Top & Leggings Set
Service
Product

Very fast and reliable

No Comment
11 Hour(s) ago

Red Jacquard Duster Coat

  • Customer also reviewed:
  • Hand Towel
  • Bath Towel
Service
Product

Service rating : Excellent choice. Quick delivery
Product: Quirky unusual coat, fits well, love it

No Comment
11 Hour(s) ago

Grey Cold-Dye Jewelled Tunic Dress

  • Customer also reviewed:
  • Pink Marl Tank Top
Service
Product

Service rating : Clothes delivered quickly, prices very good.
Product: Very good quality, nice fit and lovely beading. Only downside, it's a bit sheer but an excellent summer dress.

No Comment
11 Hour(s) ago

Six Piece Core Cosmetic Brush Set

Service
Product

Service rating : The product description specifically said 'six piece' brush set containing 5 makeup brushes but when it arrived it only contained 4 brushes and one case. This was very disappointing as I only bought this set as it contained 5 brushes.
Product: It was falsely advertised as a six piece set with I think is completely unacceptable.

Read more
No Comment
11 Hour(s) ago

Black Leather Reptile Effect Trainers

Service
Product

Service rating : Easy to order and free delivery arrived on time
Product: Lovely product. Nicely made.

No Comment
11 Hour(s) ago

Tan Leather Loafers

  • Customer also reviewed:
  • Grey Stitched Slip On Plimsolls
Service
Product

Service rating : Arrived quickly
Would like option of parcel being delivered to my local store
More free postage offers would encourage me to use website more often
Product: Great shoes

No Comment
11 Hour(s) ago

Cream Floral Crochet Cardigan

  • Customer also reviewed:
  • Pink Longline Pointelle Jumper
  • Pink and Turquoise Floral Bikini
  • etc.
Service
Product

Service rating : i've got many wrong sizes, not normal
Product: on the limit

No Comment
11 Hour(s) ago

Blue Body Shaping Skinny Fit Jeans

Service
Product

Love TK Maxx. My favourite shop!

No Comment
11 Hour(s) ago

Silk Ivory Ruffle Neck Blouse

  • Customer also reviewed:
  • Coral & Snakeskin Effect Heeled Sandals
  • Grey Star Motif Two Piece Set
Service
Product

TKmaxx is the best!

No Comment
11 Hour(s) ago

Tan & Teal Beaded Cross-Body Bag

  • Customer also reviewed:
  • Nude Suede Fringed Backpack
  • Black Leather Bi-Fold Wallet
  • etc.
Service
Product

Very impressive service, never been disappointed with delivery time, all sizes and colours as expected and seen on the screen. Love online shopping at TKmaxx

No Comment
11 Hour(s) ago

Black Faux-Snakeskin Heels

  • Customer also reviewed:
  • Navy and Orange Heeled Sandals
  • Dark Green Suede Platform Sandals
  • etc.
Service
Product

Fantastic range of products, which having internet shopping makes it more convenient to shop. Having the option to pick up in store saves shipping costs too. I especially appreciate that i know i can return goods without any complications. TK Maxx is my favourite shop and always recommend it to anyone.

Read more
No Comment
12 Hour(s) ago

Black Studded Wedge Sandals

Service
Product

Service rating : Very quick delivery
Product: very good just want I expected thanks

No Comment
12 Hour(s) ago

Orange Cross-Body Bag

Service
Product

Very good service

No Comment
13 Hour(s) ago

Small

  • Customer also reviewed:
  • Large
Service
Product

Service rating : Unfortunately the luggage I chose was too big when it was delivered and I saw it in realty, when I returned the item to the store the staff were very understanding and helpful.
Product: I have no complaints about the many things I buy at T.k.maxx

No Comment
13 Hour(s) ago

Black & Pink Lace Sheath Dress

  • Customer also reviewed:
  • Navy Mesh Trim Shift Dress
  • Neon Orange Block Heel Sandals
Service
Product

Service rating : Quick next day delivery to the store
Store very efficient
Product: Great fit and quality

No Comment
15 Hour(s) ago

Ivory & Black Chiffon Blouse

Service
Product

Service rating : Was quick to return item
Product: Arrived broken and a terrible fit!

No Comment
16 Hour(s) ago

Blue Chambray Linen Mix Blouse

  • Customer also reviewed:
  • White Spot A-Line Dress
Service
Product

Service rating : Always very good value. Prompt delivery.
Product: Soft shirt, nice fit and colour

No Comment
16 Hour(s) ago

Blue & Yellow Ultra Equity Trainers

  • Customer also reviewed:
  • Cream Loose Knit Jumper
  • Indigo Slim Fit Jeans
Service
Product

Service rating : Excellent
Product: Elleclent

No Comment
16 Hour(s) ago

Grey Polka Dot Blanket

Service
Product

Need my local store as a pick up point

No Comment
17 Hour(s) ago

Yellow & Silver Tone Aviator Sunglasses

  • Customer also reviewed:
  • Black Aviator Sunglasses
Service
Product

Service rating : Everything with this order was perfect so that is why I have said EXCELLENT, but at the moment I am having a problem with an order Number 4113565!!!!
Product: My Granddaughter loves them.

No Comment
17 Hour(s) ago

Black & Grey Reversivble Jacket

  • Customer also reviewed:
  • Navy Ribbed Hat
  • Navy Ribbed Hat
Service
Product

Service rating : Thanks
Product: Very good item

No Comment
17 Hour(s) ago

Multicoloured Floral Dress

  • Customer also reviewed:
  • Double White Fitted Sheet 500TC
  • Double Vintage Pink Deep Fitted Sheet 230TC
  • etc.
Service
Product

I had the most terrible experience ever in my life! The people who delivered the packages simply almost assaulted me! I've got so scared that on top of calling my husband straight away I almost called the police! I will never ever buy at TK Maxx again even though being a regular costumer for ages and still appreciating the products. I simply had the worst experience ever in my life!

Read more
No Comment
17 Hour(s) ago

Aubergine Chino Shorts

  • Customer also reviewed:
  • Tan Chino Shorts
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
17 Hour(s) ago

Medium Alaphabet Print Storage Chest

  • Customer also reviewed:
  • Seven Pack Assorted Socks
Service
Product

Service rating : Quick delivery
Product: Good quality, since slight marks on it though

No Comment
17 Hour(s) ago

Black Leatherette Borsa Handbag

  • Customer also reviewed:
  • Mono Laser Cut Purse
Service
Product

Service rating : Brilliant
Product: Excellent quality better than I thought.

No Comment
17 Hour(s) ago

Black Leather Handbag

Service
Product

Service rating : First class service
Product: Perfect

No Comment
17 Hour(s) ago

Red Storage Table Stand

Service
Product

The product is good and so is the service, but the delivery company left my parcel outside my door in a block of flats...this is not a safe location and im not happy with that!!!

No Comment
19 Hour(s) ago

Black Logo Lounge Pants

Service
Product

Service rating : Excellent
Product: Excellent service. Prompt.

No Comment
19 Hour(s) ago

Hand Towel

  • Customer also reviewed:
  • Bath Sheet
Service
Product

Service rating : Very fast delivery
Product: Great quality

No Comment
21 Hour(s) ago

Pink Patterned Slouch Jumpsuit

  • Customer also reviewed:
  • Blue Striped Bikini Set
  • Off White Patterned Kaftan Dress
  • etc.
Service
Product

Excellent fast service. Great quality items.

No Comment
21 Hour(s) ago

White Pillowcase Pair 200TC

  • Customer also reviewed:
  • Single Waterproof Mattress Protector
  • Single 4.5 Tog Thermofill Duvet
  • etc.
Service
Product

Speedy delivery, week packaged and keep you informed of delivery

No Comment
22 Hour(s) ago

Brown Heart Ball Leather Bracelet

Service
Product

Service rating : Super service
Product: Fantastic quality

No Comment
22 Hour(s) ago

Three Pack Black Boxer Trunks

  • Customer also reviewed:
  • Two Piece Grey Marl & Ditsy Trunk Boxers
  • Two Pack Patterned Boxer Shorts
  • etc.
Service
Product

Service rating : ��
Product: ��

No Comment