Megazip Singapore Reviews

Consumer ratings of Megazip Singapore

Feedback for www.megazip.com.sg has been compiled from 3927 Customer Reviews

  • Feefo member since
  • 25/08/2009
  • Hidden in the jungle canopy of Imbiah Hill, is the perfect destination for families, friends, or colleagues who can throw caution to the wind as they zip, climb, swing and plunge in Singapore's hippest beach location.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.megazip.com.sg
12-Feb-2015

Visit to MegaZip Adventure Park

Lovely of lady to give my son his adventure for free on his birthday.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

11-Feb-2015

Visit to MegaZip Adventure Park

Great.

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As Above
08-Feb-2015

Visit to MegaZip Adventure Park

It was awesome staff were friendly and felt safe and excited to be doing the megazip.

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As Above
30-Jan-2015

Visit to MegaZip Adventure Park

The team were lovely. Very efficient but with a great sense of humor whilst being very safety focused.

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As Above
29-Jan-2015

Visit to MegaZip Adventure Park

Coaches are nice. They encouraged us to complete the mission.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager
21-Jan-2015

Visit to MegaZip Adventure Park

The people are friendly and helpful. Help me to put on the harness and advise me the safety rules.

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Thank you for taking the time to review your most recent adventure to MegaZip Adventure Park, Sentosa. It sounds like you had a fun time on MegaZip , and I will pass on your comments on to the crew. They will be thrilled to hear them! We look forward to welcoming you back to the park in the near future.

Enjoy the rest of your adventure in Singapore.

Kind Regards,

Edward
Marketing Manager

19-Jan-2015

Visit to MegaZip Adventure Park

Good experience, but lines were very long

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Thank you for taking the time to review your most recent adventure to MegaZip Adventure Park, Singapore. It is great to hear that you had a great experience with us. From what I can assume is that you must have come to the park on a peak period. If you come back to the park again in the future and it is busy you can always buy an Express Pass to skip the queue. Alternatively during the week in non public/school holidays are the quietest periods to come to the park.

Kind Regards,

Edward
Marketing Manager

19-Jan-2015

Visit to MegaZip Adventure Park

Good facilitators, good service.

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Thank you for taking the time to review your most recent adventure to MegaZip Adventure Park, Singapore. It is great to hear that you had a great experience with us, I will certainly pass your comments on to the crew. We are working closely with Sentosa and SG50 to bring some great deals for Singaporeans. We can not wait to welcome you back to the park in the near future. Enjoy the rest of your adventure in Singapore.

Kind Regards,

Edward
Marketing Manager

18-Jan-2015

Visit to MegaZip Adventure Park

The staff are friendly.

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Thank you for taking the time to review your most recent adventure to MegaZip Adventure Park, Singapore. It is great to hear that you thought our staff are friendly, I will certainly pass your comments on them. In regards to pricing, we encourage our adventurers to the park to do more, to experience more to save more. Purchasing a package can save up to 40% off the usual price. That being said I will keep your feedback in mind when we review our product offering and pricing structure.

I hope you enjoy the rest of your adventure in Singapore.

Regards,

Edward
Marketing Manager

17-Jan-2015

Visit to MegaZip Adventure Park

It was fantastic. The staff were great.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

17-Jan-2015

Visit to MegaZip Adventure Park

Awesome!

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

It is great to hear, that despite the woman making a fuss that you had a great time.

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

Having a fear of heights I wad a bit nervous. Best cure!! It was awesome. Definately want to do it again.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

It is great to hear that your fear of heights did not put you off!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

The ride was excellent, short but excellent. Very costly experience for a one way ride! Had fun, but won't do it again at that price.

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Thank you for taking the time to provide feedback on your most recent adventure to MegaZip Adventure Park, Singapore. We encourage adventurers to the park to upgrade their experience to more than one activity to make the biggest savings of up to 40%. That being said I will take your feedback on board when we come to review our product offering and price. I hope that you enjoyed the rest of your adventure in Singapore.

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

The MegaZip Adventure Park was so much fun, even my parents put their hands up for the Zip-Line! After the first time it was my mum who made us go another 3 times!

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

It is great to hear that your parents had the courage to go 'No hands', they must be a secret adrenaline junkies!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

Amazing!

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Thank you for taking the time to feedback on your most recent adventure at MegaZip Adventure Park, Singapore. I am sorry to hear that on some occasions that you have visited the park it has been closed. Closure of the park is rare and we communicate this through Facebook and on our website. On this occasion it may have slipped through the net which I would like to apologise for. Its great to hear that you love MegaZip Adventure Park and we can not wait to welcome you back to the park in the near future.

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

Staff were extremely friendly and it was a amazingly fun experience. I felt very safe and the view on the megazip is fantastic!

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

MegaZip is one of the longest Zip lines in Asia. You must be a real adrenaline junkie if you wanted it to go for longer. Alternatively you can always repeat MegaZip at half the price.

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

16-Jan-2015

Visit to MegaZip Adventure Park

It was excellent

No Comment
15-Jan-2015

Visit to MegaZip Adventure Park

Nice experience.

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Its great to hear that you had a good experience with us. Thank you for taking the time to provide feedback on your most recent adventure at MegaZip Adventure Park, Singapore. The crew can not wait to welcome you back on your next adventure with us.

Kind Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

love it loved it loved it!

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

You must be a real adrenaline junkie if ParaJump did not scare you. It took me three months to pull up the courage to do it.

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

Transport from bottom of hill to top of hill would entice more customers. A service that ran regularly would be a great asset.

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Thank you for taking the time to provide feedback on your most recent adventure to MegaZip Adventure Park, Singapore. The buggy service runs from Siloso Beach up to Imbiah Hill. We encourage our crew to stop and pick up people walking up the hill if there is space available. However I will pass your comments on to the Operations Director for review. We look forward to welcoming you back to the park in the near future.

Kind Regards,

Edward

15-Jan-2015

Visit to MegaZip Adventure Park

Super experience. I would visit again & highly recommend to all adventure lovers.

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Thank you for taking the time to provide feedback on your most recent visit adventure to MegaZip Adventure Park, Sentosa. It is great to hear that you had a fun time with us, the crew will be thrilled to know that you would recommend a visit to your family and friends. We are working hard to refine our photography and film offering, recently we have introduced bundles which allows adventurers to purchase both a video and a photo and make big savings. This has received great feedback so far, I hope that if you return again in the future you will notice an improvement.

Kind Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

We felt safe. It was a lot of fun for both adults and kids. It was well organised. It was great hat our bags were taken down to the beach.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us! I will pass your comments on to the crew who will be ecstatic to hear that you had a blast!

Don't forget for the latest news and exclusive promotions like us on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

Enjoy the rest of your Adventure in Singapore!

Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

Really enjoyed the ride - was a little disappointed with the video

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Thank you for taking the time to provide feedback on your most recent adventure to MegaZip Adventure Park, Sentosa. It's great to hear that you enjoyed your experience on MegaZip. The video is a new product and a worlds first with the technology that it uses. We are working hard to improve the service and operations of this new product and hope that you will see an improvement on your return visit.

I hope you enjoyed the rest of your adventure in Singapore.

Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

It was a fun experience. However, I wish the staff at the zip-line be patient enough to explain the entire process.

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Thank you for taking the time to review your most recent adventure at MegaZip Adventure Park. It is great to hear that you had a fun time with us. I will certainly pass your comments on to the Operations Director who will take your feedback on board and where we can improve our service.

I hope you enjoyed the rest of your adventure in Singapore.

Kind Regards,

Edward
Marketing Manager

15-Jan-2015

Visit to MegaZip Adventure Park

The 'check in' process for getting everyone into the gear and through the individual ipad survey registration thing was very lengthy and not well managed. This lets down the overall experience. The high ropes course itself is very good however not enough staff to supervise - we had one person in our group fallen and stuck horribly across one part of the course and it took more than 30mins for us to raise alarm and get someone to help which I think is an unacceptable amount of time for someone in pain, panic and shock, suspended in the air. Additionally there is not a staff member at each level to let people onto the high ropes. There is only one staff across all the levels which means the entire experience is let down by all the waiting around. The high ropes and zip themselves are really good.

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Thank you for taking the time to provide feedback on your most recent adventure with us. We are currently upgrading the registration process following feedback from our Adventurers. This will be completed in the coming few months and will enhance the overall experience. I am sorry to hear that your expectations of ClimbMax were not met. I can assure you that safety at MegaZip Adventure Park is our number one priority and I will pass your comments on to the Operations Director who will look in to the feedback that you have given.

I hope you enjoyed the rest of your Adventure in Singapore.

Regards,

Edward
Marketing Manager