Megazip Singapore Reviews

Consumer ratings of Megazip Singapore

Feedback for www.megazip.com.sg has been compiled from 3711 Customer Reviews

  • Feefo member since
  • 25/08/2009
  • Hidden in the jungle canopy of Imbiah Hill, is the perfect destination for families, friends, or colleagues who can throw caution to the wind as they zip, climb, swing and plunge in Singapore's hippest beach location.

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Reviews

DateProductRatingCustomer ReviewReply from www.megazip.com.sg
42 Hour(s) ago

Visit to MegaZip Adventure Park

Would be great if you could unclip over the water by the island at the end.

No Comment
10-Apr

Visit to MegaZip Adventure Park

Latest

Megazip Singapore was an enormously magnificent experience. The staff members were helpful. It will be nice if the management of Megazip in Singapore can create an additional zipline that can pass through inside a tunnel (which connects the mountain, beach and island) en route to reaching the island. This will be a nice added tourist attraction. Just a suggestion. - Lucas M. (Philippines).


14-Apr-2014
I had a magnificent and wonderful experience at Megazip Singapore. I enjoyed the Megazipline from the mountain passing through the dense forests, jungles and highway en route to the beach and the island. It was truly exciting. By the way, in my previous suggestion of an additional zipline which will pass through inside a tunnel. What I mean by this is: after adventurers zipline from the mountain to dense forests, junges, highway en route to the beach and island, once they reach the island, they will zipline again but this time (from the island), they will zipline passing through inside a long tunnel which will then take them to another station or island. Moreover, I would like to suggest another zipline (an "airplane" zipline) which will also go from the mountain passing through the dense forests, jungles, and highway en route to the beach and island as well as from marina bay sands, passing through marina bay then ending up in merlion. In addition, it will be nice if there will also be a balloon parachute festival (with fireworks display) in Singapore. Anyway, these are just my suggestions. Hope you consider my suggestions. Thanks. - Lucas M. (Philippines).

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Thank you for taking the time to review your most recent visit to MegaZip Adventure Park. Its great to hear that you had a great time. In relation to your suggestion to a new zip line I will pass your comments on to the director to consider your proposal. To let you know that Sentosa is building a new cable car which is due to open next year. This goes from Imbiah Station to Imbiah Lookout and down to Siloso Beach.

In relation to the transport issue, I have great news. We have 2 new buggies on order and should be here soon, we can't wait to use them!

Kind Regards,

Edward Fearn
Marketing Manager

05-Apr

Visit to MegaZip Adventure Park

we could have nice experiences! so fun

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)! We would love to see your photos!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,

Edward Fearn
Marketing Manager

03-Apr

Visit to MegaZip Adventure Park

I really looooovvvvveeeeee Megazip!!
It was awesome ><
I loved it hehehehehehe

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As Above
03-Apr

Visit to MegaZip Adventure Park

Long walk up on the heat!

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Thank you for taking the time to review your recent visit to MegaZip Adventure Park. I am sorry to hear that the walk up the hill was very hot, a member of crew should have offered you a complimentary bottle of water if you needed it. We have since had a review of our product offering and have added 5 new packages. This is following feedback from other adventurers. We now have a package to suit everyone.

I hope this has not deterred you from visiting again, we look forward to welcoming you back.

Regards,

Edward Fearn
Marketing Manager

02-Apr

Visit to MegaZip Adventure Park

Staff were helpful and courteous.

Read more


Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,

Edward Fearn
Marketing Manager

25-Mar-2014

Visit to MegaZip Adventure Park

It was Thrilling yet safe

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Thank you for taking time to provide feedback on your experience. Its great to hear that you had a thrilling time. We look forward to welcoming you back to the park soon.

Regards,

Edward Fearn
Marketing Manager

24-Mar-2014

Visit to MegaZip Adventure Park

I enjoyed it, but it is far too expensive for such a short ride.

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Thank you for taking the time to provide MegaZip Adventure Park with your feedback. We hope you enjoyed your time zipping down on South East Asia's Steepest and longest zip line.At MegaZip we continually monitor feedback on our offering. We encourage our adventurers to upgrade their experience to one of the 10 packages to enjoy the savings of unto 40%. We hope to welcome you back to the park in the near future.

Kind Regards,

Edward Fearn

Marketing Manager

19-Mar-2014

Visit to MegaZip Adventure Park

was so much fun and really professional.

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Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager

18-Mar-2014

Visit to MegaZip Adventure Park

Was absolutely amazing. So friendly and made everyone feel at ease.

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As Above
18-Mar-2014

Visit to MegaZip Adventure Park

It was really good and fun! Had so much going down!

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Happy 21st Birthday from all at Megazip Adventure Park!

Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager

18-Mar-2014

Visit to MegaZip Adventure Park

The ride was very exciting because of the thrill that the height gives you especially the assistants are also very friendly to us while preparing us to take the mega zip.

Read more


Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager

08-Mar-2014

Visit to MegaZip Adventure Park

Please extend my Big Thank You to your staff named Aqila, for being such a friendly and assuring staff. I was terrified of heights and she managed to calm me down thus i was able to go through with it, zipping down, my legs dangling over the beautiful secondary forest of sentosa and its white sandy Siloso beach.

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Many thanks for the kind words! I have fed back your comments to Aqila and the great service that you received from her. I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager

08-Mar-2014

Visit to MegaZip Adventure Park

The rates to high and distance too short

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Thank-you for your feedback. We continually review our pricing structure on a regular basis and encourage adventurers to do as much as possible to enjoy the biggest savings. I am disappointed to hear that your experience on Asia's longest and steepest zip line was below your expectations. As a way of apology I would like to invite you back to Megazip Adventure Park for a complimentary Megazip. Please email me ef@megazip.com.sg.

We hope to see you again in the future.

Kind Regards,

Edward Fearn
Marketing Manager

08-Mar-2014

Visit to MegaZip Adventure Park

The staff on hand were helpful and friendly.

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Thank you for taking the time to provide feedback about your experience. Its great to hear that you received great service from the crew. Megazip is certainly an experience, its Asia's longest and steepest. We continually review our prices to ensure that we give the best value for money. We encourage adventurers to do more and upgrade to packages to make the biggest savings. I hope you enjoyed your memorable experience and the crew look forward to welcoming you to the park again.

Kind Regards,
Edward Fearn
Marketing Manager

07-Mar-2014

Visit to MegaZip Adventure Park

Good service and friendly staff. They did not secure our shoes/sandals properly though, which made them fall off unto the net as we were about to set off on the zipline. Good thing the shoes hadn't fell off midway unto the water or somewhere else where it would have been hard to retrieve!

Might consider having a way to issue new tickets if customers lose them. We had to pay twice when we couldn't find our tickets when we reached the Megazip park and the Sentosa staff refused to issue new ones (maybe tickets sale should be restricted to just Megazip Park instead of letting Sentosa sell the tickets too, or having a way to track sold and used up tickets, so that if customers claim they have lost a ticket, that reference number can be cancelled and a new one issued).

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Thank you for taking the time to feedback your experience about Megazip Adventure Park. I am sorry to hear that your purchasing experience fellow below your expectations. I will certainly feedback your comments to Sentosa, they are a third party and sell our tickets on our behalf. I would like to invite you back to the park if you are still in the area to enjoy a complimentary Megazip as a way of apology for the experience you had. My email is ef@megazip.com.sg.

Kind Regards,

Edward Fearn
Marketing Manager

07-Mar-2014

Visit to MegaZip Adventure Park

Amazing

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Thank you for your feedback on your experience. Its great to hear that you had amazing service. Watch this space for our exciting future developments.

Kind Regards,

Edward Fearn
Marketing Manager

07-Mar-2014

Visit to MegaZip Adventure Park

The staff service are good overall but feel somehow 'cheated' as the staff said can request Mega Zip to go with a lower speed. Indeed slower, it is faster.

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Thank you for taking the time to provide Megazip Adventure Park with feedback. We encourage our crew to have a bit of humour with our adventurers. Megazip's speed is actually limited to 60kph if it was not it would be double the speed and that would be fast.

Its great to hear that you enjoyed your time. We look forward to welcoming you back to the park in the future.

Kind Regards,

Edward Fearn
Marketing Manager

07-Mar-2014

Visit to MegaZip Adventure Park

Exhilerating!

Read more


Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager

06-Mar-2014

Visit to MegaZip Adventure Park

friendly service

Read more


Thank you for taking the time to provide Megazip Adventure Park with feedback. I am sorry to hear that you thought that it was expensive. We continually review the price of our attractions to ensure they remain competitive and offer great value for money. We encourage our adventurers to upgrade to packages as this is where the greatest savings on your experiences can be made. Megazip is the longest and steepest Zip line in Asia, I think you are the biggest adrenaline seeker I know!

I will pass the comments on about the quality of the photographs to our third party client who looks after this for us. I am sorry that this occurred.

Please get in contact if you have any further comments.

Kind Regards,

Edward Fearn
Marketing Manager

06-Mar-2014

Visit to MegaZip Adventure Park

MegaZip provided a good range of activities and had a good amount of people on hand to help out, although it seemed as though there could have been more staff, but then it was New Years so probably busier than usual!

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Thank you for taking the time to provide Megazip Adventure Park with feedback. Its great to hear that you had fun on Megazip. New Year is definitely a busy time for us. I will pass your comments on about staff level to personnel who will review this for next year. We hope to welcome you back to Megazip Adventure Park in the future.

Kind Regards,

Edward Fearn
Marketing Manager

06-Mar-2014

Visit to MegaZip Adventure Park

Nice experience but quite short and expensive

No Comment
06-Mar-2014

Visit to MegaZip Adventure Park

Staff were good and helpful. I like the overall concept of the park.

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Thank you for taking the time to provide Megazip Adventure Park with feedback. Its great to hear that you enjoyed your time at the park. Our website is currently being updated so hopefully in the near future this will be displayed clearer. We offer 2 levels of Climbax following feedback from our adventurers.

We look forward to welcoming you back to Megazip Adventure Park in the future.

Kind Regards,

Edward Fearn
Marketing Manager

05-Mar-2014

Visit to MegaZip Adventure Park

Could have been more thrilling!

No Comment
05-Mar-2014

Visit to MegaZip Adventure Park

The staff were excellent right from check-in to purchasing photos at the end.

Read more


Many thanks for the kind words! I am thrilled that you had a great time at the park. I hope to see you again soon and don't forget to tell all your friends about us!

Don't forget for the latest news and exclusive promotions follow us on Twitter (@MegazipAP) or on Facebook (Megazip Adventure Park)!

I'd also appreciate it if you would spend a couple of minutes of your time to review us on tripadvisor?

http://www.tripadvisor.com.sg/Attraction_Review-g294265-d1758910-Reviews-MegaZip_Adventure_Park-Singapore.html

We look forward to welcoming you back to the park very soon on your next trip.
Kind Regards,
Edward Fearn
Marketing Manager