Help for Heroes Trading Limited
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Service rating : Not got it yetProduct: Not got it yet
Service rating : Best service everProduct: Christmas pressys. Good quality.
Service rating : easy to use website. quick response times.Product: lovely item, had bit of engraving done on strap and it was very well received.
Service rating : The web site is good I could find what I was looking forProduct: Good quality
The service was quick & efficient as always. One minor irritation would be the issue when the courier company loses the parcel as they did with me. It was plain I had not received the parcel but the courier company had to check the warehouse - no sign of my parcel- which took a few days. Then the couriers had to investigate the reason for the missing parcel, which took another few days. So although I had paid for the product I didn't actually receive it til a week later because of the process the courier company insisted on. Maybe policy should be changed, in that if it's clear the parcel hasn't been delivered through no fault of the buyer, a replacement item should be sent immediately. I wasn't happy the courier company policy came before the customer. That said the person I dealt with at H4H was very nice and kept me up to date with everything that was going on.
Service rating : I've always like Help for Heros. I serve in the military it's topped as one of my Top 3 Charity's within the United Kingdom!Product: The Hoodie I ordered is great. I love wearing it and showing my pride for my brothers and sisters in arms that have been injuried on operations.
Excellent service and for a good cause
Service rating : Returned a faulty item, the replacement also broke I returned it, you didn't have the decency to call me, you mailed to say your system doesn't allow an item to be replaced a 3rd time. Terrible customer service.Product: Returned the same item twice, it broke within 2 days!
Service rating : Swift delivery thank you xxProduct: Bought this cap as a gift for a friend in the state it's perfect , thank you, SueQ :0)
Service rating : Very good quality products at reasonable prices and a good cause.Product: Very happy will be ordering more.
Service rating : Good swift deliveyProduct: Paced wellXmas stocking filler
Service rating : ExcellentProduct: Excellent
Service rating : Impressed with the service I have experienced.Product: Worn this weekend and kept me nice and warm. Good quality as well.
Service rating : ExcellentProduct: Excellent material , exactly what i expected.
Service rating : Good website, quick deliveryProduct: Well made and good fit
Service rating : Love clothing range, and also Xmas gifts range,Product: Love my sweatshirt, second one bought, good quality
Service rating : I could not fault the service.Product: Very pleased when it came it was just like what you saw on the site when you were purchasing the item. Also the sizing was correct and fit perfectly.
Service rating : Excellent service & communication. A pleasure to deal with.Product: Excellent! I completed a half mara in this vest and it really helped with support from the crowd!
Service rating : Excellent and quick. Perfectly boxed for delivery.Product: For my Grandchildren to remind them their great granddad was a navigator in the RAF
Service rating : Very quick deliveryProduct: It's very nice and good fit
Quick service, great products and all (obviously) for a good cause.
Service rating : Ordering so straightforward and my order arrived within 3 days. Brilliant.Product: Have had a Help for Heroes hoody since this organisation was in its infancy. This hoody lived up to my high expectations, good quality, soft, warm, well finished and I love the colour. A better product than some branded hoodies I recently looked at and they were costing triple.
Service rating : The website is easy to use & navigate, easy to place an order and I was very impressed with how quickly my goods arrived. (A wonderful charity, too!)Product: Very nice design and good size. Just wish the cards / envelopes were of a slightly better quality ie of higher grade materials.
Service rating : Always have had excellent productsProduct: My daughter loved it and would like to see more products out for children her age