Great American Days Reviews

Consumer ratings of Great American Days

Feedback for www.greatamericandays.com has been compiled from 497 Customer Reviews

  • Feefo member since
  • Mar-23-2011
  • At Great American Days, we take America's big dreams and turn them into incredibly great gifts - from stockcar racing to balloon rides, spa days to rafting

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.greatamericandays.com
Aug-31

Exotic Car Drive, Milwaukee

Service
Product

Service rating : The staff was amazing!
Product: The only wish I had is that I could have driven a couple more laps! It took me 2 laps to get used to the track, so 6 laps would have been ideal.

No Comment
Aug-25

Exotic Car Drive, Philadelphia

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Product

Service rating : Working with the staff at GAD's was one of the best customer service experiences I have ever had. I talked with Andrea via email and she was always quick to respond and answered all of my questions. I would definitely recommend this company.
Product: It was amazing to be in a Ferrari, however, the line was very long because there was only one car in action for the driving experience. Also, I think that there could have been more time spent being able to just be in the car. I felt like I was rushed in and out, since there was only one car running, and would have liked to take my time a little more. I didn't really feel like I was in a Ferrari

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No Comment
Aug-21

Exotic Car Drive, Philadelphia

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Product

Service rating : when i schedule i was told i could buy more laps... on the day i was not offered to buy any more laps.
Product: moved along very quickly, almost fast enough to not appreciate the experience at all

No Comment
Aug-08-2015

Exotic Car Drive, Milwaukee

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My wife bought me this drive for Christmas and what a great idea!!The employees working the day I drove were great and very friendly. I would definitely recommend this experience to anyone that has a dream of driving an exotic car that they normally would not be able to. The Ferrari was out of commission and the Lamborghini was the only vehicle left to drive. That was fine because that was what I wanted to drive anyways. And well worth it!

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No Comment
Aug-08-2015

3 Lap Exotic Racing Experience Silver Package, Gateway Motorsports Park

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Product

Service rating : we had a ball, everyone was so friendly. Wait time was brief and chatting with others there for the same event fun.
Product: Excellent! the car was just amazing, and Josh did a great job of coaching me through the driving skills. The video is wonderful, so glad I got it. The experience was a gift and lived up to its hype. Would love to do it again.

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No Comment
Aug-08-2015

3 Lap Exotic Racing Experience, Gateway Motorsports Park

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Product

Service rating : Booking the event was a nightmare. Calling for additional information is hit and miss based on the time you call. You can a person who knows what they are talking about or if you call after their hours, you will get a person who doesnt know anything.

The actual experience was awesome, but using GAD was a mistake. I would rather pay the higher amount and go through the experience directly. It shouldn't take countless emails and frustrated pone calls to schedule an event.
Product: Once in a lifetime. Awesome!

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Thank you for the feedback. We have to agree that the out of office hours service we were providing was not at the level it should have been and apologize. We have actually now stopped the out of office hours service so that all customers are assisted by the team in Atlanta.

Customer Service Team
Aug-07-2015

Exotic Car Drive, Milwaukee

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Product

Service rating : People were very nice. Very organized. The Lambo had some problems when I arrived and I thought it was very cool that they had it fixed by the time it was my turn to drive. Having an expierenced mechanic on the scene was great.
Product: It was fun and would definitely consider doing it again. Would have liked the opportunity to drive faster than the speed I did on the interstate with my own vehicle. If they held it on an actual racetrack and not a parking lot of Miller Park I would definitely do it again.

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No Comment
Jul-31-2015

Exotic Car Drive, Atlanta

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Product

Service rating : The biggest issue I have is the added fees that aren't mentioned at time of purchase. Damage waiver insurance is needed in some cases but in an open parking lot with just cones, what am I going to do damage with especially since the course is laid out so short you can't get up any speed.

Other big problem I had is I completely read through all the paperwork and nowhere in there does it say you can't use a GoPro camera. While checking in I was informed I could not use my GoPro but I could rent a GoPro from them to use...or I could pay the rental fee for their camera and use my own...just a scam for more money.

My advice is find another company if you're interested in something like this, there are others.
Product: Course is so short and restrictive you can't enjoy the experience. Whole 3 lap drive is probably a mile total....not worth the hassle of booking and waiting in line for. There are much better options out there for this kind of experience.

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We do make it clear that insurance is required at time of purchase. Please follow the link to the experience that you purchased:

http://www.greatamericandays.com/experience/driving/exotic_cars/exotic_car_drive_atlanta

where it states:

"Autocross insurance or Racetrack insurance is not included in the price and must be purchased on the day prior to driving. Insurance packages range from $49 to $99, based on the package selected."

Customer Service Team
Jul-29-2015

Exotic Car Drive, Long Island

Service
Product

Service rating : I had a good experience scheduling my event, but actual execution was less than ideal. The location was swarmed with traffic and I never actually made it to my drive. Not your fault, but I can't say I would ever do this again.
Product: I couldn't make it to my event due to a traffic accident on the expressway. I tried calling however did not reach anyone. I found the experience a bit frustrating.

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No Comment
Jul-27-2015

12 Lap Stock Car Experience, Pike's Peak International Raceway

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Product

Service rating : Great company, although the original date was cancelled and had to be re-scheduled. We wanted to stay local, so we waited.
Product: This was a Birthday gift for my husband, and he had a blast!

No Comment
Jul-20-2015

Exotic Car Drive, Indianapolis

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Service rating : Just wish there was more of an opportunity to go faster.
Product: Just wish there was an opportunity to go faster.

No Comment
Jul-20-2015

Exotic Car Drive, Indianapolis

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Product

Service rating : run very efficiently
Product: for what it costs the track should be longer

No Comment
Jul-19-2015

Exotic Car Drive, Indianapolis

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Service rating : Can't wait to do it again
Product: Awesome. Friendly staff. I will do it agsin��

No Comment
Jul-09-2015

10 Lap Stock Car Experience, Meridian Speedway

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Product

Service rating : My experience was a gift from my wife. She was not made aware upon purchase of gift certificate that it would end up costing me money once i got there (primarily insurance).
Product: My understanding was that I would be racing in race like conditions with other cars - that did not happen. Visors on helmets were very scratched up and dirty. Very difficult to here coach while driving.

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No Comment
Jul-06-2015

Exotic Car Drive, Washington DC

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Service rating : Great experience
Product: My husband had a great time even in the pouring rain. Only complaint was that the helmets were very stinky!

Thanks!

No Comment
Jul-06-2015

Exotic Car Drive, Washington DC

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Product

The "mandatory insurance" should be mentioned up front with the cost, so that you know how much you will be paying. I bought this as a gift and the recipient was more than surprised that at his gift, he needed to shell out a minimum of 50 dollars more.

No Comment
Jul-05-2015

Exotic Car Drive, Washington DC

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Product

Service rating : I didn't deal really with Great American Daysas it was a gift, so I don't know.
Product: I didn't like that I had to buy damage protection. It was an added expense I wasn't planning on and I was gifted the experience. For as much as it costs for so few laps, their insurance should cover damages.

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No Comment
Jul-05-2015

24 Lap Stock Car Experience, Pike's Peak International Raceway

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Product

Service rating : I was happy to be able to find and schedule such an event, but I found setting it up to be a bit cumbersome and confusing, then even though I scheduled the event (2 24 lap drives - one for husband, one for son) months in advance, my event was 'canceled' due to 'racetrack scheduling'. Called the number given for the new day of the race (before driving 90 miles to the track) but msg said offices closed. Selected option '2' for raceday info but info was for last weekend, not this, so some better info and coordination for the price would be my suggestion.
Product: It was a gift for my husband and son - 24 laps each, and I think they had a really fun time. Felt that safety seemed to be a priority and fairly well managed (although no one remembered to have my son put on his helmet chin strap....).

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No Comment
Jun-29-2015

1 Run Dragster Ride Along, Maple Grove Raceway

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Product

Service rating : Was happy to see that the ride was rescheduled, so far good customer relation
Product: Do to poor weather my origanal date was rescheduled August 30th 2015

No Comment
Jun-26-2015

Exotic Car Drive, Chicago

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Product

Service rating : Very helpful staff
Product: Has a good experience driving the Lambo but would have been excellent if the Ferrari had been working

No Comment
Jun-26-2015

Exotic Car Drive, Hartford

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Service rating : STAFF WAS GREAT!!
Product: WAS A FUN DAY ONCE I GOT TO DRIVE BUT WHILE WAITING THERE WAS NOTHING TO DO. I WAS EXPECTING MUSIC MAYBE A DRINK CART, SOMETHING BUT ALL THERE WAS, WAS A GROUP OF PEOPLE STANDING AROUND WAITING THEIR TURN. FOR ME, MORE OF A "PARTY" ATMOSPHERE WAS WHAT I WAS HOPING TO SEE. BUT LIKE I SAID DRIVING THE CAR WAS GREAT AND THE STAFF WAS FREINDLY JUST SEEMED LIKE THE DAY WAS JUST THROWN TOGETHER QUICKLY WITHOUT ANY THOUGHT BEHIND IT.

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No Comment
Jun-21-2015

8 Lap Stock Car Experience, Pike's Peak International Raceway

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Product

I had a horrible experience with Great American Days. I booked a race car drive for my husband's 50th birthday. I payed for it 3 months in advance and got an email a month before the event that the track was not available that day. Why didn't someone from you organization check to see if the track was available before you took my money and said that it was available. I had his whole birthday planned around my event with you company and it was ruined because of your lack of checking to make sure the dates were available before you put it on your website. I will not recommend your company to anyone, and I will glad tell anyone who asks me about you how you ruined by husband's birthday.

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We're sorry that your husband's event was cancelled. Great American Days work with operators who arrange and carry out the events. In this case the event organizer was Rusty Wallace Racing Experience. All our operators try to ensure venues are available prior to opening up an event to take bookings. However, even with the best laid plans, things happen beyond the control of our operators, either due to weather or another, larger event needing to be rescheduled. In this instance a club racing event was moved to the June, 14 which conflicted with the Rusty Event. This was a decision made by the track and not Great American Days.

Customer Service Team
Jun-20-2015

3 Lap Exotic Car Drive, Pittsburgh International Race Complex

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Product

Service rating : It was easy to set up and schedule my event
Product: That was wicked awesome!

No Comment
Jun-08-2015

Ferrari 4 Lap Drive, Detroit

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Product

Service rating : Very good communication, but maybe not so good at considering the time of participants with bad weather conditions. We arrived 45 minutes early, drove through downpours to get there, but when we called your team seemed unaware that there were weather issues. The weather hit Gorsse Isle and we waited a long time to drive.
Product: Wet conditions hampered the drive. Good directions before the dirve, over directed during the drive.

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No Comment
Jun-07-2015

12 Lap Stock Car Experience, Iowa Speedway

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Very good to work with

No Comment