Fushi Wellbeing Reviews

Consumer ratings of Fushi Wellbeing

Feedback for www.fushi.co.uk has been compiled from 2986 Customer Reviews

  • Feefo member since
  • 03/12/2013
  • Fushi use only the purest ingredients, sourced from the world’s most ethical producers and freshly blend them in their London workshop to create award winning health and beauty products. Fushi are renowned for their cold pressed, fresh from harvest, health and beauty oils. Their range also includes herbal hair care, natural body and skin care, nutritional supplements, superfoods and herbal remedies. Having received the Ethical award for their commitment to the environment, animals and people, all of Fushi’s products are also vegetarian friendly Fushi believes in being honest to its customers, kind to the planet and responsible for its actions. Fushi is committed to giving back to Mother Nature by setting aside a percentage of their profits for Tree Aid, a UK charity that uses trees to alleviate poverty and promote self reliance in some of the poorest regions of rural Africa.

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Reviews

DateProductRatingCustomer ReviewReply from www.fushi.co.uk
14 Hour(s) ago

Castor Organic Oil Virgin 100ml Cold Pressed

I paid for next day delivery as I wanted the oil quickly for my grandsons sore face. Your company and the oil came highly recommended. I ordered it there and then expecting it to arrive the next day. We had to wait 5 days.

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No Comment
23 Hour(s) ago

Rescue Anti Viral Lip Balm 10 ml

Quick delivery

No Comment
21-Apr

Organic Virgin Shea Butter (Unrefined) 250g

Item came fast.

No Comment
21-Apr

Borage (Starflower) Organic Oil Virgin 100ml Cold Pressed

  • Customer also reviewed:
  • Frankincense Organic Essential Oil 5ml
  • Lavender Organic Essential Oil (Maillette) 5ml
  • etc.

Ordering from Canada I am very happy with the products, free shipping and of course the high quality of the oil. Many thanks for offering such outstanding items.

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No Comment
20-Apr

Valerian Organic Tincture 100ml

First Class Service

No Comment
19-Apr

Ginkgo Biloba Capsules Organic 60 Veg Caps

Please let me know sooner, if you are having a sale. I missed out on the 20% off by only 2 days.

Read more
Thank you for your feedback.

We are glad that you are enjoying our products.
We apologise that did you did not know sooner about the Easter weekend sale. If you sign up to our newsletter on our website, you will be informed of these sales and our offers within plenty of time.

Best Wishes

Fushi Customer Team
19-Apr

Organic Virgin Shea Butter (Unrefined) 250g

Good delivery service

No Comment
19-Apr

Sweet Golden Almond Organic Oil Virgin 100ml Cold Pressed

  • Customer also reviewed:
  • Organic Virgin Shea Butter (Unrefined) 250g
  • Avocado Organic Oil Virgin 100ml Cold Pressed
  • etc.

Fushi seem to have a good ethos about them. Would recommend.

No Comment
19-Apr

Basil Organic Essential Oil 5ml

  • Customer also reviewed:
  • Really Good Cellulite Oil 100ml
  • Sesame Seed Organic Oil Virgin 100ml Cold Pressed

There's no email sent with order confirmation. No email sent out when goods are shipped and on their way. Poor traking.

Read more
Thank you for your feedback.

We are very sorry for you not receiving a confirmation email from us. I can confirm that you were sent a confirmation email on 2nd April at 12.02pm, and again when your products were shipped on 3rd April at 2.18pm.

Our IT support has looked into this and have investigated on our end whether this may have been a technical glitch. The emails were successfully sent to you so you should have received them. The problem could be that the emails have been directed into your spam folder.

I am again very sorry for the inconvenience caused.

Best Wishes

Fushi Customer Team
18-Apr

Coconut Organic Oil Virgin Cold Pressed

  • Customer also reviewed:
  • Argan Moroccan Organic Oil Virgin 100ml Cold Pressed

Quality products.

No Comment
18-Apr

Baobab Seed Oil Virgin 100ml Organic Cold Pressed

  • Customer also reviewed:
  • Camellia Organic Oil Virgin 100ml Cold Pressed
  • Carrot Oil Virgin 100ml Cold Pressed

I never had an order confirmation email from you so did not know if the order had beeen recived or processed. When I used the contact form on your website to enquire about my order I never had a reply from you.

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Thank you for your feedback.

We are very sorry for you not receiving a confirmation email from us. I can confirm that you were sent a confirmation email on 1st April at 1.27pm, and again when your products were shipped on 3rd April at 3.37pm.

You may not have received these emails as they may have been directed into the junk folder. In any case our IT support has been alerted and we are also investigating on our end whether this may have been a technical glitch.

Regarding the message, again we have no record of any message. We would be happy to investigate this further and would require the ticket number from you. One of our team will contact you directly for this. We are very sorry however for any inconvenience
we assure you we do respond to every message on our Help Desk. Our apologies again for the inconvenience caused.

Best Wishes

Fushi Customer Team
18-Apr

Myrrh Essential Oil 5ml

delighted this the first time i use the oil beautiful thank you

No Comment
18-Apr

Alertness Tincture Blend 100ml

  • Customer also reviewed:
  • Energy Tincture Blend 100ml

Very fast service

No Comment
18-Apr

Really Good Hair Oil 100ml

Efficient

No Comment
18-Apr

Chaste Tree (Agnus Castus) Organic Tincture 100ml

Very good.

No Comment
18-Apr

Organic Virgin Shea Butter (Unrefined) 250g

Natural and organic product doesn't smell like anything I brought from previous stores that's how I know it's organic

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No Comment
18-Apr

Californian Poppy Organic Tincture 100ml

Good web site, quick delivery.

No Comment
18-Apr

Flax Seed Organic Oil 100ml Cold Pressed

Didn't get the item for 10 days, had to open a case through PayPal to get my money back.

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Thank you for your feedback.
Your parcel had been sent as a tracked for delivery and upon checking we realise it is still being held at the local DO. Had you contacted us directly before raising a dispute we would have without a doubt resolved the issue for you, either by re sending the item or querying the parcel whereabouts with Royal Mail. We are disappointed you did not contact us straight away as we are always here to help. We can only apologise on behalf of the mail service for apparently what appears to have been a mislay of your parcel. Sincere apologies

Fushi Customer Team
14-Apr

Frankincense Organic Essential Oil 5ml

  • Customer also reviewed:
  • Myrrh Essential Oil 5ml
  • Avocado Organic Oil Virgin 100ml Cold Pressed
  • etc.

Great service, great products.

No Comment
14-Apr

Saw Palmetto Capsules Organic 60 Veg Caps

  • Customer also reviewed:
  • Calendula Organic Oil 100ml Triple infused
  • St Johns Wort (Hypericum) Organic Oil 100ml Triple infused
  • etc.

See comments at bottom of page.

No Comment
14-Apr

Aloe Vera Juice Organic 500ml

Delivery was fast but again cost of the delivery a bit High conisdering the price of the product was not that low.

No Comment
13-Apr

Triphala Capsules Organic

  • Customer also reviewed:
  • Manjistha Capsules Organic

Excellent service. Fast delivery. Ethical company. Quality products

No Comment
13-Apr

Ashwagandha Organic Tincture 100ml

  • Customer also reviewed:
  • Milk Thistle Organic Tincture 100ml

Arrived on time and well packaged.

No Comment
13-Apr

Black Cumin Seed Organic Oil Virgin 100ml Cold Pressed

Ordered Black Cumin Seed Organic Oil from them and I got something which smells and taste like fish absolute disgusting, So I phone them to make a complaint the lady I spoke to sounded nice enough over the phone she apologised and said that she was going to send me a return label via email, That was 2 weeks a go and still waiting every time I ring them usually speak to the same lady and she keeps on saying that she has sent it which is clearly not the case,Very frustrating in did, Avoid them at all cost.

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Thank you for your feedback.

I can confirm we sent you a returns label on 3rd April at 10.00AM and again on the 4th April at 4.50PM. These emails may have been directed into your junk folder. We will contact you privately and we can arrange to sort this out for you. My apologies again for the situation.

Best Wishes

Fushi Customer Team
13-Apr

Moringa Leaf Himalayan Superfood Powder Organic 100g

  • Customer also reviewed:
  • Really Good Hair Oil 100ml
  • Scalp Soother Oil 50ml
  • etc.

Happy with the service and products.

No Comment