Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Your Insurance Comentários

https://www.yourinsurance.co.uk

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Cliente fiável

11 years ago

Very good service, never had any problems at all.

Cliente fiável

11 years ago

Didn't have a problem as I recall its just insurance we have to have it…

Didn't have a problem as I recall its just insurance we have to have it don't really take a lot of notice of how it's sold if I was unhappy Im sure I would have remembered !

Cliente fiável

11 years ago

Always found the service very good, renewal made easy and pricing competitive.

Cliente fiável

11 years ago

Quick and efficient service. Easy to complete. Great value.

Cliente fiável

11 years ago

It took over a month to get the policy renewed . no reasons were given…

It took over a month to get the policy renewed . no reasons were given and as a consequencxe it went to the wire for the renewall date. I had to deal with four different people , all failing to phone...

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Your Insurance

11 years ago

Good Morning, I am sorry that you did not find it as easy to renew as we intend it to be, this isn’t at all like our standard practice. We have tried to call you to make sure everything is ok and have also sent you an email with our contact details if you would like to discuss, but also feel free to tell us by response to the email with a suitable time and day to call you on. Kind Regards, Your Insurance

Cliente fiável

11 years ago

Easy to do

Cliente fiável

11 years ago

Does the job at decent price

Cliente fiável

11 years ago

The documents and cost were emailed in plenty of time before the renewal date allowing…

The documents and cost were emailed in plenty of time before the renewal date allowing me to read and compare the policy. The cost of renewing was very competitive and the staff friendly and helpful.

Cliente fiável

11 years ago

My 6 phone calls cost me too much and still not got my answer

Your Insurance

11 years ago

Good Morning, I firstly want to apologise that you found it difficult to contact us. I understand we have since called you back and we have made a gesture of goodwill for the experience you have had from this transaction. We have also made notes and have the system ready for your call regarding your other cover query. Kind Regards, Your Insurance

Cliente fiável

11 years ago

Very professional and helpful in all aspects. My thanks to all the team. As an OAP I…

Very professional and helpful in all aspects. My thanks to all the team. As an OAP I was unsure about how to tackle the intricacies of Landlord insurance but you made it very easy for me to...

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