I ordered online so can’t comment much on the service. However, my order came quite quickly and was pleased with how my items were well packaged and they prevented them from breaking while in...
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Customer Services
JOY
6 years ago
Hi lovely,
Thank you for the glowing review!
We are so glad you love your new planter- makes creating a lovely indoor jungle that little bit easier.
Have a lovely Christmas!
JOY x
Avaliações de produtos
Data de compra: 29/11/2019
0
Partilhar
Cliente fiável
6 years ago
Product has shoulder pads which wasnt in the description.
Otherwise nice.
Good delivery
Customer Services
JOY
6 years ago
Hello,
Thank you for flagging this issue up!
I will contact the ecommerce team now to let them know of this issue.
Have a good day :)
JOY x
Avaliações de produtos
Data de compra: 30/11/2019
0
Partilhar
Cliente fiável
6 years ago
The clothes are good quality and look good but the skirt is clearly advertised as having pockets when it doesn’t which is pretty bad misadvertising
Customer Services
JOY
6 years ago
Hiya,
Thank you for the review and telling us where we can improve!
Are the pockets potentially stitched up like what happens with new coats?
If so, the stitching is made to easily pull apart!
I will try and get my hands on a skirt to see if it does have pockets or not- then I can organise an adjustment on the website.
If you'd like to talk more about this, please email us at contactus@joythestore.com.
Have a lovely day :)
JOY x
I love JOY. The delivery is always prompt, the clothing is always exactly as pictured and I'm always recommending the site to friends. More often than not, if I'm complimented on what I'm wearing,...
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Customer Services
JOY
6 years ago
Hello,
So happy to hear this lovely review!
Wishing you a wonderful Christmas, I hope it is full of JOY :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
