Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hargreaves Lansdown Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 3,403 comentários

Cliente fiável

4 years ago

Good Platform- with room to grow

A strong digital offering for the purchase, sale and accumulation of shares and funds. The service delivers an acceptable level of speed, security and versatility. Is it perfect? No. Greater...

Saiba mais

Data de compra: 21/09/2021

Bob Hayes

Bristol

4 years ago

O que Bob Hayes disse sobre Hargreaves Lansdown:

Buy work well. Selling yet to find out.

The HL on lines service to buy works early well. I find it easy to follow and you keep me well informed as to progress. I'm yet to sell anything, so hope that part of the system works as effectively.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your review. It's good to hear that you're having a good experience so far. Best wishes, Lucie

Data de compra: 21/09/2021

Andrew Bailey

Salford

4 years ago

O que Andrew Bailey disse sobre Hargreaves Lansdown:

Highly recommended

Never had any problems with them. Everything has run smoothly and efficiently. Deposits and withdrawals are easily done with a few clicks of a button. At times of high market volatility, it can be...

Saiba mais

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hello, Thanks for sharing your experience of using our platform. Best wishes, Lucie

Data de compra: 21/09/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

The service given over the telephone is excellent. Contacts are positive and helpful, and knowledgeable about Hargreaves Lansdown's offer. They are quick to respond and implement what has been...

Saiba mais

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, thank you for leaving us a review. It's great to hear that you've been very happy with the service you have received from our Helpdesk whenever you have had to call. I am sorry to hear that some aspects of our service are not up to the standard you expect. We are currently reviewing the information available on our website as part of a wider range of improvements we are looking to make to our online platform so I will be sure to pass on your comments for internal review. Should you have any further comments or need any assistance with anything, please don't hesitate to get in touch with our Helpdesk. Many thanks, Harry

Data de compra: 16/09/2021

Cliente fiável

4 years ago

Easy to follow the performance of investments.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hello, Thanks for taking the time to leave a review. All the best, Lucie

Data de compra: 15/09/2021

Cliente fiável

4 years ago

Information abounds in a simple form to help all new investors.

I am only a very small investor and know absolutely nothing about stocks and shares. Having said that my money is doing quite nicely,touch wood, this is in no small part due to the Hargreaves...

Saiba mais

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that you're having such a positive experience and that our information is helping you to make informed decisions. Many thanks, Lucie

Data de compra: 15/09/2021

John Hintont

MK18 2NA

4 years ago

O que John Hintont disse sobre Hargreaves Lansdown:

O K

I make no recomendations. Itell what I do , folk please themselves.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your review. Best wishes, Lucie

Data de compra: 15/09/2021

valued client

Taunton

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

There is plenty of advice on the plethora of funds available to invest in, with details of the reasons HL consider are relevant. In the majority of cases, I invest in funds which are in the wealth...

Saiba mais

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. There are over 3,000 funds available through the HL Platform. At present the Wealth Shortlist includes 69 funds, these cover 15 different Fund sectors. The Wealth Shortlist is designed to help investors build a well-balanced and diversified portfolio. A diverse mix of funds can help to reduce risk. Should you ever need a hand with anything our Helpdesk will gladly help, so please don't hesitate to get in touch. Take care, Parvez

Data de compra: 15/09/2021

linda

Warwick

4 years ago

O que linda disse sobre Hargreaves Lansdown:

The people who answer the phone are knowledgeable and able to deal with the query or pass one on to someone who can. Excellent service every time I have rung.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hello, Thanks for taking the time to leave a review. Best wishes, Lucie

Data de compra: 14/09/2021

Roy Withers

Reading

4 years ago

O que Roy Withers disse sobre Hargreaves Lansdown:

Money should be in bank quicker

App is not great compared to the full site

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m sorry to hear this. If you make a withdrawal before midday the money will normally reach your bank account by the close of business on the same working day. If made after midday or over the weekend it should reach you by the close of business the next working day. We've spent a lot of time improving the quality of the HL app and are continuing to develop this so clients can invest with ease wherever they are. Should you ever need a hand with anything our Helpdesk will gladly help, so please don't hesitate to get in touch. Take care, Parvez

Data de compra: 14/09/2021

Não recebeu um convite para avaliar?

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Hargreaves Lansdown Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?