Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Let's Insure | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Avaliações de produto

Data da compra: 13/11/2017

0

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Let's Insure:

Thanks for being with you's

It's was good and fun

Avaliações de produto

Data da compra: 06/03/2017

0

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Avaliações de produto

Data da compra: 20/10/2016

0

Consumidor confiável

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

Ler mais

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Avaliações de produto

Data da compra: 31/05/2017

2

Consumidor confiável

8 years ago

happy with service

Avaliações de produto

Data da compra: 11/10/2016

0

Consumidor confiável

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

Ler mais

Avaliações de produto

Data da compra: 06/10/2016

0

Consumidor confiável

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Avaliações de produto

Data da compra: 20/10/2016

0

Consumidor confiável

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

Ler mais

Data da compra: 14/10/2016

0

TC

Trusted Customer

8 years ago

O que Trusted Customer disse sobre a Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Data da compra: 18/10/2016

0

Consumidor confiável

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Data da compra: 21/10/2016

0

Avaliações de Let's Insure

Let's Insure Accident CoverMais avaliações deste produto (13)Visualizar site do produtoGood to be with you guy's

Let's Insure Funeral CoverMais avaliações deste produto (353)Visualizar site do produtoOne of the cheapest for same deal.

Let's Insure Funeral CoverMais avaliações deste produto (353)Visualizar site do produtoBecause I was badgered into signing up, I haven't checked any other funeral insurances to compare prices or whether this is a good deal or not. I wasn't ready but they just wanted their quota. Quite...Ler mais

Let's Insure Funeral CoverMais avaliações deste produto (353)Visualizar site do produtofair price, again happy with service

Let's Insure Funeral CoverMais avaliações deste produto (353)Visualizar site do produtoExtremely happy with my purchase

Let's Insure Easy Life InsuranceMais avaliações deste produto (123)Visualizar site do produtoIts what I wanted and it was easy

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?