W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Dobies | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/dobies | Feefo

Wyświetlono wszystkie recenzje: 8,694

Wiarygodny klient

3 years ago

Data zakupu: 19/09/2021

A good company to deal with.

Good website, quality of products excellent.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the website and that you found the quality of products of a high standard. Kind Regards, Dobies.

Emily

Dobies

3 years ago

Thank you for your positive review, we appreciate your feedback and positive comments.

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Wiarygodny klient

3 years ago

Data zakupu: 15/09/2021

Excellent plants as always and posted as scheduled

Emily

Dobies

3 years ago

Thank you so much for your five star review. We appreciate your positive feeback and you taking the time to write this review. We are so happy to hear your order arrived promptly and your plants were excellent.

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Wiarygodny klient

3 years ago

Data zakupu: 23/09/2021

As always good quality plants and extremely well packaged. Cannot fault service.

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. Your comments are appreciated.

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Wiarygodny klient

3 years ago

Data zakupu: 15/09/2021

I tried to cancel my online order less than 24 hours after placing it. Was told it wasn't possible to stop the order because it was in the picking area and customer services were unable to...

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Naomi

Dobies

3 years ago

I am sorry if we were not able to cancel your order before despatch. I believe it had reached a stage where we were unable to stop the goods from being sent. I can see the parcels have been refused and we have refunded for the goods returned. I do apologise if the carriage charge was not refunded but will request this is done for you.The comments within your review are noted and I can only apologise for any inconvenience caused.

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Wiarygodny klient

3 years ago

Data zakupu: 24/09/2021

Great

Best plants I've ever bought on line. Healthy plants packaged and delivered in very good condition. Will use Dobies again

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. I am glad your plants arrived appropriately packed and in a good condition. Your comments are appreciated and thank you for taking the time to let us know.

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Wiarygodny klient

3 years ago

Data zakupu: 17/09/2021

Great Service

Great service from Dobies. Plants were in excellent condition & very good value for money.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear your plants were in an excellent condition and they represented good value for money. Your comments are appreciated and thank you for taking the time to let us know.

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George

SALISBURY

3 years ago

Data zakupu: 17/09/2021

Co George sądzi o Dobies:

Brilliant plants and flowers.

Advertising, delivery and good plants

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. Your comments are appreciated and thank you for taking the time to let us know about your order.

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Justine Williams

3 years ago

Data zakupu: 15/09/2021

Co Justine Williams sądzi o Dobies:

Fast delivery, good communication.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear the order was delivered quickly and we have kept you in touch with it's progress. Your feedback is appreciated.

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Anna Howard

3 years ago

Data zakupu: 17/09/2021

Co Anna Howard sądzi o Dobies:

Great service Quality product

I found what I wanted on line compared the various sites and chose Dobbies knowing of the company from family living near Shrewsbury

Naomi

Dobies

3 years ago

Thank you for your 5 star review and for taking the time to leave your comments.

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Sylvia Pascal

Glasgow

3 years ago

Data zakupu: 20/09/2021

Co Sylvia Pascal sądzi o Dobies:

Good, excellent and rubbish.

The condition of the garden ready pansies was good, the polyanthus superb but the wallflower was pathetic, dry, yellowed and half dead. I phoned to complain and was told they would be replaced. ...

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Naomi

Dobies

3 years ago

Thank you for your review. I am glad to hear you are pleased with the Pansy and Polyanthus plants. I can see we replaced the Wallflowers but I am sorry if many of the replacements were either missing or not up to standard. I have refunded the money you paid for these plants and apologise for any disappointment. Your feedback is appreciated and thank you for leaving your comments.

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Informacje o Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

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0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom

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