One improvement would be to find a new pick up point to replace Trumpington.
Because of the changes made by Park & Ride in not charglng for parking,
not only do the Addenbrooks staff now park there,...
Les mer
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that you have found our team to be helpful, courteous and efficient when calling to book with us and we will pass on your comments to the team. We are sorry to hear that you have encountered issues when using Trumpington Park & Ride and we will look into this for future trips.
Produktanmeldelser
Kjøpsdato: 27/09/2018
0
Del
MC
Mrs Clements
Feefo-verifisert
cambridge
7 years ago
Hva Mrs Clements sa om Richmonds:
Couldn't fault them. Coach was punctual, driver friendly and helpful, show amazing so altogether an excellent day.
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team. We are really pleased to hear that you thought the show was amazing and that you had an excellent day.
Produktanmeldelser
Kjøpsdato: 20/09/2018
0
Del
MC
Mrs Childerley
Feefo-verifisert
7 years ago
Hva Mrs Childerley sa om Richmonds:
As firm they are excellent. But the production, not their fault, was disappointing and having to go up three flights of stairs to seats was hard on those with arthritic knees.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear that you found the stairs difficult and production disappointing, we will take on board this feedback when planning future trips.
Very nice coaches. Very nice & pleasant driver. Picked up on time both going & returning. Pity the driver couldn't have stayed a little longer so that we could watch the end of the flying display but...
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Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear you had an excellent day out at Clacton Air Show. We will pass on your feedback to the driver and the wider team. We will look into your suggestion for staying a little later for future visits to this event.
Produktanmeldelser
Kjøpsdato: 23/08/2018
0
Del
MB
Mrs Bretherton
Feefo-verifisert
Cambridge
7 years ago
Hva Mrs Bretherton sa om Richmonds:
Well organized. Good seats. If possible arriving in London with not such a long wait before the show. No
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you had good seats and felt the trip was well organised. We arrive in good time in London for theatre trips to allow everyone enough time to pop and get a bite to eat before the performance, as otherwise it could be a long time to go without refreshments.
I can't really think of an improvement. I've always found it pretty easy
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear you find the booking system easy and have brilliant days out!
Produktanmeldelser
Kjøpsdato: 08/08/2018
0
Del
MN
Mrs Neal
Feefo-verifisert
7 years ago
Hva Mrs Neal sa om Richmonds:
Always easy to book on line but helpful and easy to contact by phone.
Coach drivers are excellent and very courteous and seats for the theatre are always good
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. It is great to hear that you find our booking process online and by phone easy and that our drivers are always excellent and courteous. We will pass on your compliments to the drivers and wider team.
Produktanmeldelser
Kjøpsdato: 14/08/2018
0
Del
MO
Mr Owen
Feefo-verifisert
7 years ago
Hva Mr Owen sa om Richmonds:
Booking online was simple and, when circumstances caused us to have to change the attendees this was accomplished without hassle as well.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that the booking process was easy and that your were able to make amendments easily too.
Produktanmeldelser
Kjøpsdato: 05/09/2018
0
Del
MW
Mrs Weyers
Feefo-verifisert
Elsenham
7 years ago
Hva Mrs Weyers sa om Richmonds:
Excellent trip as always. Not five stars as change of pickup because of roadworks which I had to contact them about!
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. As soon as we are aware of any impacts to our routes/pick-ups eg roadworks we review all options available to us and then contact our customers to advise them of any changes. I can only assume that at the point of your call, we had yet to be advised of the roadworks. We apologise that you had to contact us regarding a change of pick-up.
Kjøpsdato: 08/08/2018
0
Del
MW
Mrs Webb
Feefo-verifisert
Cambridge
7 years ago
Hva Mrs Webb sa om Richmonds:
I have always found the booking service of any trip to be excellent and would always recommend you
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you find our booking service to be excellent and that you recommend us. We will pass on your feedback to the team and we look forward to you travelling again with us in the future.
Produktanmeldelser
Diane
Richmonds
7 years ago
Dear Wendy
I feel we were let down by the hotel this year, and we have chosen to exclude Bournemouth from our programme in 2019, until another hotel is found which I am satisfied with.
The outbound and return journeys are always kept undefined as traffic on the major routes can be difficult, and it enables us to make changes to keep as close to our planned times as possible.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.