Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,413 anmeldelser

PAUL LARKINS

Feefo-verifisert

GBR

4 months ago

Hva PAUL LARKINS sa om Celebrity Cruises:

Customer Service

Excellent service. Easy to get through to customer service. Also very helpful. Looking forward to another lovely cruise with Celebrety Cruises Paul Larkins

Celebrity Cruises

4 months ago

Thank you for your feedback Paul, we look forward to welcoming you back onboard with us!

Trusted Customer

Feefo-verifisert

GBR

4 months ago

Hva Trusted Customer sa om Celebrity Cruises:

Celebrity Booking Experience.

So far we have only booked cruises and not experienced an actual cruise. The booking process was very good with helpful staff although the pricing was changing frequently during the relatively short...

Les mer

Celebrity Cruises

4 months ago

Thank you for your feedback. We’re sorry to hear that you received multiple booking confirmations; this appears to have been sent in error. If you continue to experience this issue, please contact our team on 0344 493 2043 or email customerserviceuk@celebritycruises.com and we will be happy to assist you further. Thank you for your understanding.

Trusted Customer

Feefo-verifisert

GBR

4 months ago

Hva Trusted Customer sa om Celebrity Cruises:

Outstanding customer service

Excellent! The best service I received was actually in the chat bot message service. I managed to "speak" to a real person within a minute and they sorted everything out for me with a very...

Les mer

Celebrity Cruises

4 months ago

Thank you for your feedback, we look forward to welcoming you onboard.

Julie Wright

Feefo-verifisert

GBR

4 months ago

Hva Julie Wright sa om Celebrity Cruises:

Book direct online

Excellent easy to book online and a great price. Gave me option to hold the cruise 48 hours till I had checked flights

Celebrity Cruises

4 months ago

Thank you for your feedback, we look forward to welcoming you onboard.

Trusted Customer

Feefo-verifisert

4 months ago

Celebrity Cruises

4 months ago

Thank you for taking the time to rate our service.

Pålitelig kunde

Feefo-verifisert

4 months ago

Good Customer Service

Excellent service from Celebrity, Although I don’t have any issues with US call centres, it was nice to speak to someone in UK, who understood our specific booking requirements.

Celebrity Cruises

4 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

4 months ago

Excellent service from a great cruise line.

Celebrity Cruises

4 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

4 months ago

Not good

Celebrity Cruises

4 months ago

We're very sorry to hear that you did not have a positive experience. To discuss further please reach out to us either on 0344 493 2043 or email customerserviceuk@celebritycruises.com and our team will be more than happy to assist you. Thank you for bringing this to our attention.

Pålitelig kunde

Feefo-verifisert

4 months ago

Excellent Service

Very knowledgeable and efficient

Celebrity Cruises

4 months ago

Thank you so much for your feedback.

Pålitelig kunde

Feefo-verifisert

4 months ago

It was brilliant!

Celebrity Cruises

4 months ago

Thank you for your feedback.

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?