Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

The Diamond Store Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Betrouwbare klant

14 years ago

very good and prompt service but was disapointed that they did not send me the…

very good and prompt service but was disapointed that they did not send me the free dedication card with my message on

The Diamond Store

14 years ago

Sincere apologies for not sending the message, obviously quite an important part of the occasion and I am not too sure how it was overlooked. Thanks for bringing it to our attention. Gary Ingram The Diamond Store

Productbeoordelingen

Datum van aankoop: 08/04/2011

0

Betrouwbare klant

14 years ago

I found the service was excellent and extremely helpful. I had a deadline for receiving the…

I found the service was excellent and extremely helpful. I had a deadline for receiving the order I placed as I had booked to take my girlfriend to Paris for her birthday and to ask her to marry me.

The Diamond Store

14 years ago

You have left us all in suspense with your feedback....... Did she say yes??????? Gary Ingram

Betrouwbare klant

14 years ago

It was a big yes

The Diamond Store

14 years ago

Great news, congratulations!!! Gary Ingram

Productbeoordelingen

Datum van aankoop: 04/05/2011

0

Betrouwbare klant

14 years ago

Diamond store is fast, efficient and easy to deal with. They are one of the…

Diamond store is fast, efficient and easy to deal with. They are one of the best on-line retailers I have dealth with.

The Diamond Store

14 years ago

Thanks Stuart for your positive feedback. Customer service is important to us. If you continue to have a problem with your necklace, please let us know and we can take a look at it ofr you. Kind regards Debbie

Productbeoordelingen

Datum van aankoop: 31/03/2011

0

Betrouwbare klant

14 years ago

The Service was efficient, thank you. I know nothing about your company

The Diamond Store

14 years ago

Thanks for the feedback and I am glad to hear that our service was efficient and your jewellery was exactly as hoped for. I am not too sure if you meant to give us a bad service review bearing in mind your comments but all feedback is of course welcomed. Kind regards, Gary Ingram Managing Director The Diamond Store.co.uk

Betrouwbare klant

14 years ago

Your service was effiient as I said originally and you sent me what I ordered I cannot rate your company as I know nothing of it. But your feedback questionaire does not allow me submit if I don't rate It.

Productbeoordelingen

Datum van aankoop: 26/01/2011

0

Betrouwbare klant

14 years ago

Excellent work conisdering it was a made to measure ring. great customer support

The Diamond Store

14 years ago

Thank you so much for your feedback we really do appreciate it. We hope to see you back at The Diamond Store again soon. Kindest Regards Michelle

Productbeoordelingen

Datum van aankoop: 02/04/2011

0

Betrouwbare klant

14 years ago

good communication

The Diamond Store

14 years ago

Thank you for taking the time to leave us feedback! We do appreciate this and hope that we will be seeing you soon.. Kind Regards Roxanne

Productbeoordelingen

Datum van aankoop: 08/01/2011

0

Betrouwbare klant

14 years ago

Really pleased with customer service and found the staff extremely pleasant and helpful.

The Diamond Store

14 years ago

This is a gorgeous Tennis Bracelet! Thank you for your positive feedback, we do hope to see you again soon.. Roxanne

Productbeoordelingen

Datum van aankoop: 04/03/2011

0

Betrouwbare klant

14 years ago

very helpful and efficient throughout the whole service

The Diamond Store

14 years ago

Thank you for your feedback we really do appreciate it. I understand your ring is currently back with us and Michelle is looking after you and keeping you informed! We will get your ring back to you as soon as possible.. Roxanne

Productbeoordelingen

Datum van aankoop: 08/05/2011

0

Betrouwbare klant

14 years ago

it was a lovely item of jewellry.i will look forword to buying more in the…

it was a lovely item of jewellry.i will look forword to buying more in the future.

The Diamond Store

14 years ago

Thank you so much for your feedback we really do appreciate it. We hope to see you back at The Diamond Store again soon. Roxanne

Productbeoordelingen

Datum van aankoop: 03/02/2011

0

Betrouwbare klant

14 years ago

I never recieved any email confirmation. However when I called to find out about the order…

I never recieved any email confirmation. However when I called to find out about the order the service was good and ring arrived next day.

The Diamond Store

14 years ago

Glad to hear the ring got their safely and promptly. The email confirmations are automated so maybe we triggered a filter somewhere....I will keep an eye on this in case more people report the same issue. Thanks for letting me know! Gary Ingram The Diamond Store

Productbeoordelingen

Datum van aankoop: 24/05/2011

0

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Diamond Tennis Bracelet Chloe 2.00ct Premium Claw Set 18K White GoldMeer beoordelingen van dit product (7)Productwebsite bekijkenJust as I expected but as is the case with all gold and diamonds a lot of money for such a fine bracelet but I still love it.

Emerald 0.15ct And Diamond 9K White Gold RingMeer beoordelingen van dit product (8)Productwebsite bekijken

9KY DIAMOND AQUA MARINE RING 0.01CTMeer beoordelingen van dit product (1)Productwebsite bekijken

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?