there was a 12% discount on the product and I could not find the facililty wheb I purchased the goods on the internet. I phoned at least 10 times and e mailed the company but the phone lines did not...
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Moss Bros
Moss
12 years ago
we apologise for the service received on this occasion, we will be speaking to our customer services team on this.
With regards to the 12% discount on the voucher, our Terms and Conditions did state that vouchercodes cannot be used against multi buy offers and the Moss Bespoke Voucher.
Apologies and Regards.
Kind regards
Moss Online Customer Care
The help from the Exeter Shop was excellent as they did not have my size. Told me to order on line. WEB site could not process Mastercard - had to use Visa. WEB site order was set by me at 3 day...
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Moss Bros
Moss
12 years ago
We apologise for experience you have receieved on this occasion, we are reviewing our check out process to make it more user friendly and to ensure mistakes cannot be made.
Kind regards
Moss Online Customer Care
Service quick but very dissappointed with the quality of the packaging for the suit . The jacket was very creased and one sleeve in particular was totally crumpled up. I expected better from a...
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Moss Bros
Moss
12 years ago
We apologise for this, it is totally unacceptable, we are currently reviewing our packaging and our methods of dispatch for suits.
Kind regards
Moss Online Customer Care
Outstanding delivery with updates by text and accurate delivery time. Website was good, but stock levels seemed to vary dramatically with some products seemingly unavailable one minute and then...
The service was extremely quick and I knew every step of the order. You get constantly updated with texts and emails and even given an hour time slot of when your delivery is due. Very good would use...
order indicated that delivery would be in 2-3 days - it is now 8 days and i have not received item
Moss Bros
Moss
12 years ago
We apologise for this inconvenience we are reviewing our click and collect process that we're trialing.
The order has been marked as collected now.
Kind regards
Moss Online Customer Care
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.